introduction of diversity minimizing workplace diversity conflict develop strategies to...

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DEVELOP PROGRAM TO DEAL WITH CULTURAL DIVERSITY ISSUES

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Page 1: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

• DEVELOP PROGRAM TO DEAL WITH CULTURAL

DIVERSITY ISSUES

Page 2: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

INTRODUCTION OF DIVERSITY

Minimizing workplace diversity conflict Develop strategies to specifically deal with

issues of this nature Developing an effective mentoring program Benefits to a diverse Leadership and diversity Widen your choice of employees to improve

compentitiveness

Page 3: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

DEFINITION OF DIVERSITY

Gender Age Language Cultural

background Disability Personal profile Sexual orientation Religious belief

Educational level Job function Geographic

location Marital status

Page 4: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Importance of workplace Diversity

Recognising & respecting the value of human differences

Creating an environment where all the abilities and experiences of our employees—diverse as they are—can be used to their fullest.

Diversity recruitment improves workplace staffing and retention rates are higher

Page 5: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Objective of work place Diversity

Improve people difference & achieve our goal

Enhancing opportunities for employee to participate to workplace

Prevent & eliminate harassment & unlawful discrimination in work place

Promote awareness of value of diversity in workplace

Page 6: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

what is sexual harassment? Unwanted sexual advances Requests for sexual favours, and Verbal and physical conduct of a sexual

nature constitute sexual harassment  Sexual harassment is

any unwanted or unwelcome sexual behavior which makes a person feel offended or humiliated and that reaction could reasonably have been expected in the circumstances.

Page 7: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Unacceptable behaviour

Physical contact--  touching, pinching, patting, kissing

Verbal sexual advances or propositions Verbal abuse of a sexual nature, including

graphic comments about an individual's body,

Interfering with or blocking movement Repeated face-to-face, telephone or email

invitations after being refused Sexual or suggestive comments, jokes or

taunts

Page 8: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

What to do?

Notify Refuse Write Record Document Inform Investigate Report Complain

Page 9: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Current work place laws

The Commonwealth Sex Discrimination Act 1984 

The Victorian Equal Opportunity Act 1995

Page 10: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Company work place policies

Anti-harassment policy “No" to requests for sexual favours

and refuse sexual advances. “Zero tolerance" workplace. Sexual harassment is an

unacceptable form of behavior and it will not be tolerated Sexual harassment is an unacceptable form of behavior and it will not be tolerated

Page 11: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Exercise: what have we learned?

What is sexual harassment? Federal law prohibits sexual harassment based on

sexual orientation.?(T/F) Sexual harassment in the workplace is a "women's

issue.“ ? (T/F) The workplace environment is an important

consideration in sexual harassment cases. ? (T/F) People who sexually harass others are usually

motivated by attraction and desire ? (T/F). Companies with strong anti-harassment policies are

protected against sexual harassment suits. ? (T/F). Sexual misconduct is always a critical element in

successful sexual harassment suits. ? (T/F)

Page 12: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

TRAINING FOR WORKPLACE

DIVERSITY

Page 13: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Training programme for workplace diversity

0:00-0:15 Introduction and Session Overview 0:15-0:25 Defining work place Diversity 0:25-0:35 Impact of workplace Diversity 0:35-0:50 Objective of work place Diversity 0:50-1:00 what is sexual harassment ? 1:00-1:10 Unacceptable behaviour 1:10-1:25 What to do? 1:25-1:40 Break 1:40-1:55 Current Sexual harassment laws 1:55-2:10 Company work place policies 2:10-2:25 Exercise: what have we learned ? 2:25-2:40 Training evaluation 2:40-2:55 Monitor individual actions 2:55-3:00 Wrap-Up: Summary, Personal Action Plan,

Evaluation

Page 14: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

IDENTIFY THE JOBSWHICH REQUIRE A

PARTICULAR LANGUAGE

•Language ability is an essential part of the job•Job description for the position•The requirement is consistently and uniformly enforced

Page 15: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

Documents should be consider

Work rules Discipline and termination notices Written employment agreements Pay roll deduction forms Releases and settlement

Page 16: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

TRAINING FOR WORLPLACE BEHAVIOUR Work performance standards Work rules Procedures for asking questions Resolving problems Trained to existing employees

Page 17: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

DEVELOP A RISK MANAGEMENT PROGRAM•Adoption and enforcement of a discrimination and harassment policy•Consistent and uniform application of discipline•Documentation of the entire investigation•Develop a record retention program•EEO investigation records should be kept indefinitely

Page 18: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

DISCRIMINATION AND HARASSMENT

POLICY •

•If someone touch you does it sexual harassment?•If you go for job and the person do not allow to do job as a lady?•If your boss or any other person used double meaning language in front of you does it is sexual harassment?

Page 19: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

ESTABLISH CULUTURALLY SENSITIVE PROCEDURES

• Individualistic assertive and usually out spoken

• Obey labour and employment laws• Cultural diversity• Developing alternate methods for

answering questions

Page 20: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

EFFECTIVE MENTORING PROGRM Develop management talent Organisational learning Improve creativity and innovation Encourage staff to use their

experience Provide opportunities for mentors

to gain own practice

Page 21: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

SMALL GROUP ACTIVITY

Recruitment and promotion procedures can assist

In section 4.4 “ finding a fit between task structures and diversity”

Page 22: INTRODUCTION OF DIVERSITY  Minimizing workplace diversity conflict  Develop strategies to specifically deal with issues of this nature  Developing

End of the presentation

Do you have any questions?Thank you