Introduction: Meeting with Your EmployeePerformance objective meetings:Form partnerships with the employees on your teamCommunicate and share goalsDesign objectives that support

your goalsthe company's visionthe employee's career interests

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Keys to a SuccessfulPerformance Objective MeetingThree simple keys to making every meeting count:

Key 1: Get Ready!

Key 2: Fit Your Goals Together!

Key 3: End in Agreement!

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Key 1: Get Ready!

Tips for getting ready:

Set the time and the place in advance.

Create a positive atmosphere.

Identify what you want to accomplish.

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Ask Questions

Two types of questions:

Use open-ended questions to help clarify and explore each objective.

Open-ended questions: Can’t be answered yes or noEncourages the employee to give more

information Close-ended questions:

Can be answered yes or noDoesn’t require clarification

Key 2: Fit Your Goals Together!

If your goals and the employee's match…

…make them part of the employee's goals for the year.

But what if the goals don’t fit together?

Compare goals:

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Key 2: Fit Your Goals Together!Compare goals:Employee’s Goal: Take additional training courses.

Manager’s Goal: Improve service levels throughout team.

Company’s Goal: 85% of customer calls answered within 30 seconds.

Tie the goals together:Find a Call Service Skills course for the employee to attend.

Collaborate on a new goal:After completing a Call Service Skills course the employee will demonstrate a 5% increase in service level.

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Key 3: End in Agreement!

How can you make it happen?

Compromise

Prioritize

Finalize

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What Do You Think?

Employees can’t always meet their goals due to limited resources.Can you identify the top three limited resources?

Knowledge People Time Supplies Space

Click to reveal the top three limited resources.

_________

____ _______

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Review: Three Keys

What do you remember about the three keys?

Key 2:Fit Your Goals

Key 3:End in Agreement

Key 1:Get Ready

Compare goals Collaborate Align with company vision

Compromise Prioritize Finalize

Set a time/place Create a positive atmosphere Identify end goal

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Summing It Up

There are three keys to a successful performance objective meeting:

Key 1: Get Ready!Make a plan.

Key 2: Fit Your Goals Together!Communicate and align goals.

Key 3: End in Agreement!Agree on the performance objectives.

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