introducing sap fiori keeping simple things simple · 2019-11-12 · provide immediate impact by...
TRANSCRIPT
Introducing SAP Fiori
Keeping Simple Things Simple
July 2013
© 2013 SAP AG. All rights reserved. 2
Agenda
SAP Fiori Overview
Business and Technical Benefits
SAP Fiori Scenarios and Capabilities
Summary
SAP Fiori Overview
Challenges, Goal and Direction
Keeping Simple Things Simple
© 2013 SAP AG. All rights reserved. 4
Provide immediate impact by
renewing the user experience of the
most broadly and frequently used
SAP software functions that can be
accessed from mobile, tablet and
desktop devices
Challenge & Goal
Our Goal
Consumer user experience is the new
standard for enterprise
applications…but most users still
experience SAP through SAP GUI
Our Challenge
© 2013 SAP AG. All rights reserved. 5
Our strategy
ENABLE
NEW
RENEW
After Before
1. PROVIDE consumer app UX for NEW
applications
2. RENEW widely used use scenarios
3. ENABLE customers to improve UX of
their specific value scenarios
© 2013 SAP AG. All rights reserved. 6
Introducing SAP Fiori
A collection of apps with a
simple, easy to use consumer-
grade user experience for
broadly and frequently used
SAP software functions that
work seamlessly across devices
– desktop, tablet, or
smartphone
© 2013 SAP AG. All rights reserved. 7
SAP Design Direction
Design with mobile mindset
Provide one entry point for the user
Provide coherence for common activities
Know and provide the user context
Provide brand coherence
Provide meaningful data integration
Enable customers to adapt and users to
personalize
Deployable to users in one day
Business and Technical Benefits
Introducing SAP Fiori
Keeping Simple Things Simple
© 2013 SAP AG. All rights reserved. 9
Business Challenges
Pressure from Business Teams to mobilize
applications quickly and easily
Users expect same experience for business applications
as they grown used to from consumer apps
Users ask for a streamlined and homogenous
experience across a variety of device types
Executives and Managers demand an intuitive,
consolidated, easy to use interface for approving
workflows and triggering self services from anywhere
Users with approval responsibilities are frequently away
from their desk, making it difficult to quickly respond
to requests
Users who infrequently process certain types of tasks
must relearn the navigation steps every time, causing
frustration, lost productivity, and longer cycle times
© 2013 SAP AG. All rights reserved. 10
IT challenges
Need to deliver an improved user experience with
low TCO to drive productivity of employees
Need to be able to adapt and extend apps beyond the
standard offerings
Total Cost of Development for custom UX increasing
the overall TCO
Improved UI required not only for Mobile devices but on
Desktop as well for a homogeneous experience
across a variety of device types
Low usability and high effort to mobilize workflows
(often the most used mobile app for Executives)
High pressure from business to mobilize applications
quickly versus high effort and limited budget to
mobilize processes
© 2013 SAP AG. All rights reserved. 11
Management
Improve management productivity,
streamline processes, and impact
business results
Employee
Improve employee productivity and
impact business results by getting
the job done anytime, anywhere
IT
Customer satisfaction, cross device
support for majority of the functions
they use, without core software
upgrade
Benefits:
Unlock investment in SAP
software by making common
functions easy & fun to use,
anytime and anywhere on any
device
Reduce investment in custom
UX, reducing overall TCO and
TCD, without core software
upgrade
Take advantage of an easy way
to mobilize your business
Benefits:
Reduce travel, procurement
and other costs that add up
because of process approval
delays
Free up your employees’ time
spent on admin tasks for more
creative and high value use
Improve employee morale by
giving them a delightful UX for
chore tasks
Benefits:
Access information and
functions you need anytime,
anywhere from virtually any
desktop or mobile device
Leverage short downtime to get
administrative tasks done
Consumer app UX makes
tasks easy and simple to
execute
SAP Fiori Benefits Across The Enterprise Keeping simple things simple
© 2013 SAP AG. All rights reserved. 12
Renew user experience of most widely used SAP functions
Leveraging existing investments and latest SAP technology
Foundation:
UI Technology | Extensibility | Gateway| End User Experience
Sales
Employees
Managers
Purchasing Acro
ss
mo
st
used
scen
ari
os
Across device types
Scenarios and Capabilities
25 Scenarios
Key capabilities to improve usability and productivity
© 2013 SAP AG. All rights reserved. 14
SAP Fiori 1st Wave Out of The Box 25 Apps
My Leave Requests
My Timesheet
My Travel Requests
My Shopping Cart
Track Shopping Carts
Approvals
Insights
Approve Requests
Approve Leave Requests
Approve Timesheets
Approve Travel Requests
Approve Travel Expenses
Approve Shopping Carts
Approve Purchase Orders
Approve Requisitions
Approve Purchase Contracts
Purchasing
My Spend
Track Purchase Order
Order from Requisitions
Requests Insights
My Paystub
My Benefits
Purchasing
Agent
Manager Employee
Transactions
Insights
SAP
Fiori Sales
Rep Create Sales Orders
Change Sales Orders
Check Price and
Availability
Track Sales Orders
Track Shipments
Customer Invoices
SAP Fiori allows employees to work seamlessly across devices – desktop, tablet, or smartphone.
It provides improved user satisfaction and enables quicker approvals and better decisions.
© 2013 SAP AG. All rights reserved. 15
Manager and Approver Apps Overview
Application Name App Description
Approve Requests Provides easy handling of generic workflow approvals from different business processes with a simple user
interface. This app provides a baseline for creating your own approvals.
Approve
Leave Requests
Gives managers a quick and easy way to approve leave requests such as vacation, sick, or educational, on
the go.
Approve
Timesheets
Helps the manager quickly see all pending approvals for their employees’ timesheets and enables them to
easily approve timesheets anytime, anywhere with one click.
Approve
Travel Requests
Brings the power of the SAP Travel Management application to your desktop as well as mobile device,
enabling managers to quickly and easily approve or decline travel requests in real time.
Approve
Travel Expenses
Gives managers an overview of all their employees’ travel expense reports. It provides the status of each
report with alerts that quickly identify budget and policy non-conformance. It also provides details on each
receipt so mangers can confirm expenses or decline them with comments.
Approve
Shopping Carts
Notifies managers of pending shopping carts and accelerates approval time by giving managers the ability to
approve or deny shopping cart requests.
Approve
Purchase Orders Allows managers approve purchase order requests, including submitting comments or adjustments.
Approve
Requisitions Allows managers to approve purchase requisitions.
Approve
Purchase Contracts Gives managers an easy way to view purchase contracts and either approve or deny.
My
Spend
Provides managers access to real-time, accurate budget and spend information on their departments and
projects anywhere, anytime.
Managers and Executives now have access to make decisions
with a simple easy to use user experience that is avalable anytime anywhere.
© 2013 SAP AG. All rights reserved. 16
Employee Apps Overview
The most commonly used Business Functions for employees now available
with a simple easy to use interface that is avalable anytime anywhere.
Application Name App Description
My Leave Requests Enables employees to create leave requests and view their available leave balances. It also enables
employees to get an overview of past leave requests (pending or approved).
My Timesheet Helps employees book their time on mobile, tablet, and desktop devices
against assigned cost objects and activities.
My Travel Requests Brings the power of the SAP Travel Management application to your desktop as well as mobile devices,
enabling business travelers to quickly and easily manage travel requests in real time.
My Paystubs Enables employees to easily check, compare, and manage – at any time through mobile devices or desktop –
a digital version of all pay slips issued by the company for each payroll period.
My Benefits Provides an easy, quick overview of the benefits plans an employee is currently enrolled in. Keeps the
employee well-informed about all eligible plans and corresponding details offered by their company.
My
Shopping Cart
Offers one-stop management of users’ enterprise shopping needs including creating a shopping cart, picking
approvers, tracking status, etc.
Track
Shopping Carts Gives you an overview of your shopping carts, allowing you to track approvals and fulfillment status.
© 2013 SAP AG. All rights reserved. 17
Sales Representative Apps Overview
Application Name App Description
Check Price and
Availability
Enables sales reps to check product availability and net price for their customers based on quantity and
requested delivery date. Shows estimated delivery date if requested date and quantity cannot be met.
Create Sales Orders
Allows sales reps to quickly create orders for their customers in a shopping cart-like experience. Supports
quickly adding items to the cart as well as reordering items from a previous sales order or customer purchase
order.
Track Sales Orders
Enables sales representatives to manage the sales orders of their customers, providing visibility to the status
of order items and delivery schedules. Keeps the sales representative well-informed on the status, ensuring
they have the most up-to-date information when interacting with their customers.
Track Shipments Enables a sales rep to track a shipment for a customer in real time. Shows shipped items as well as items
that are scheduled to be picked and shipped (on a delivery document).
Change
Sales Orders
Gives sales representatives the ability to change sales orders – such as the shipping address of an open
order line and the shipping method – to expedite shipment, as well as the ability to ship directly to the location
where the item is needed.
Customer Invoices
Helps sales representatives proactively manage the customer relationship, even when on the road, with
mobile access. Sales reps can understand their customers’ behavior and state of mind by having insight into
unpaid, past due, and disputed invoices or memos and a basis for discussion and problem solving.
The most commonly used Business Functions for sales employees now available
with a simple easy to use interface that is avalable anytime anywhere.
© 2013 SAP AG. All rights reserved. 18
Purchasing Agent Apps Overview
Application Name App Description
Track Purchase Order Get a quick overview of a purchase order's fulfillment in terms of overall status, quantities, and values
including graphical process flow..
Order from
Requisitions
Create purchase orders easily via transfer of released purchase requisitions into purchase orders. All
purchase requisitions assigned to the same supplier are combined into one purchase order. Includes sending
purchase orders to supplier(s).
The most commonly used Business Functions for procurement employees now available
with a simple easy to use interface that is avalable anytime anywhere.
© 2013 SAP AG. All rights reserved. 19
SAP Fiori - Keeping simple things simple Summary of key features and capabilities
Key Features and Capabilities
Apps designed for increased productivity.
Examples:
– Tasks pulled together in one view…
– Relevant context is provided to be able to make the
right decision, on the spot
– Gesturing for quick approvals
– Access to contact information
Apps can be assigned by specific roles so users
get only what they need
Users can personalize the order of the
applications
The apps can be adapted and aligned to
corporate branding
Additional workflow scenarios are easily added
Responsive design allows the same application
is available for different form-factors
© 2013 SAP AG. All rights reserved. 20
SAP Fiori Helps Increase Productivity Help Managers Stay On Top Of Approval Requests
Capabilities
See everything you need to complete the
task in one place
Get an immediate view on outstanding
actions
Benefits
Understand what needs your attention
Make quick approval decisions
© 2013 SAP AG. All rights reserved. 21
SAP Fiori Helps Increase Productivity Help Users Understand The Context And Detail Of A Request
Capabilities
View details of the request plus additional
information such as comments or
attachments
Get the appropriate context to make a
quick decision
Benefits
Get all supporting information in one
place
Avoid approval delays
© 2013 SAP AG. All rights reserved. 22
SAP Fiori Helps Increase Productivity Allow Users To Handle Chore Tasks Efficiently
Capabilities
Enter in time
Quickly identify missing entries
Request approval for travel
View Pay stub when you want
Benefits
Process many work items quickly
Check for overlaps or gaps before
approving
View a complete picture and drill into
details
Immediate access to budget and spend
© 2013 SAP AG. All rights reserved. 23
SAP Fiori Helps Increase Productivity View Requester Contact Details, See Other Approvers & Forward Requests
Capabilities
Requestor contact info
Forward
List of other approvers
Benefits
Get answers to questions immediately
Workflow not for you to approve send to
the correct for,ason
See who else has or will approve after you
Summary
© 2013 SAP AG. All rights reserved. 25
Benefits
Renews most broadly and frequently used
common business functions like workflow,
lookups, and self-service tasks – based on
extensive user research
Provides a simple and easy to use
experience across devices – desktop,
tablet, or smartphone (leveraging
responsive design)
Enables our customers to leverage their
existing SAP investments - using SAPUI5
(HTML5) and SAP NetWeaver Gateway for
end-to-end extensibility of the solution and
connectivity to any SAP backend system
In Conclusion Benefits Across The Enterprise
© 2013 SAP AG. All rights reserved. 26
SAP Fiori
Updated: 31May2013
Typical Business Challenges
Need a role-based, homogenous experience across a variety of
devices
High effort to mobilize workflow for executives and managers who
need a consolidated, intuitive, easy to use interface for approving
workflows from anywhere
Need the ability to tailor and create apps for business functions to
extend beyond the standard offerings
High TCO and TCD for improving and customizing the user
experience for commonly used business functions of SAP software
Mobile Business Impact
SAP Fiori allows employees to work seamlessly across devices –
desktop, tablet, or smartphone. With 25 apps, it provides improved
user satisfaction and enables quicker approvals and promotes better
business decisions. Helps drive efficiency and productivity of
employees with a low TCO
Features and Capabilities
Renews the most broadly and frequently used common business
functions by enterprise employees
Enables our customers to leverage their existing SAP investments
Provides 25 apps for workflow, information lookups, self-service tasks
Provides a simple, easy to use and coherent experience across
devices – desktop, tablet, or smartphone
Leverages responsive design, the concept of making apps sensitive
to the form factor of devices with single user interface
Leverages SAPUI5 (HTML5) and SAP NetWeaver Gateway providing
end-to-end extensibility with connection to any SAP backend system
Facts & Figures
Managers, Employees, Sales,
Purchasing Agents
Role: HR, Procurement and Sales; all LOBs for
custom workflow
Target Segment: 1.0
Version: May 2013
Planned Availability: ERP, SRM * To the extent of the individual app backend
transaction pre-requisites
Prerequisites: Desktop, tablet, or smartphone
Device Support: Microsoft Internet Explorer 9+
Google Chrome (works best with UI5)
Mobile Apple Safari (iOS 6.x)
© 2013 SAP AG. All rights reserved. 27
Key Points To Take Home
1 Renews the most broadly and frequently
used SAP functions without requiring upgrades
2 Built on responsive design principles
3 Offers a simple, easy to use and coherent consumer
grade experience across devices – desktop, tablet, or smartphone
4 Provides role-based, personalized and flexible deployment options
5 Utilizes SAP UI5 and SAP NetWeaver Gateway providing a end-to-end extensibility
6 Enables customers to leverage existing SAP investments by providing instant value for over 85% of their users
© 2013 SAP AG. All rights reserved. 28
SAP Fiori Public Info Pages
Experience SAP Fiori Site
Marketplace - Apps - SAP Fiori
help.sap.com/Fiori – Technical docs
SAP Community Network (SCN) – SAP Fiori – Q&A
© 2013 SAP AG. All rights reserved. 29
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