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Introducing SAP Fiori Keeping Simple Things Simple July 2013

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Page 1: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

Introducing SAP Fiori

Keeping Simple Things Simple

July 2013

Page 2: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 2

Agenda

SAP Fiori Overview

Business and Technical Benefits

SAP Fiori Scenarios and Capabilities

Summary

Page 3: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

SAP Fiori Overview

Challenges, Goal and Direction

Keeping Simple Things Simple

Page 4: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 4

Provide immediate impact by

renewing the user experience of the

most broadly and frequently used

SAP software functions that can be

accessed from mobile, tablet and

desktop devices

Challenge & Goal

Our Goal

Consumer user experience is the new

standard for enterprise

applications…but most users still

experience SAP through SAP GUI

Our Challenge

Page 5: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 5

Our strategy

ENABLE

NEW

RENEW

After Before

1. PROVIDE consumer app UX for NEW

applications

2. RENEW widely used use scenarios

3. ENABLE customers to improve UX of

their specific value scenarios

Page 6: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 6

Introducing SAP Fiori

A collection of apps with a

simple, easy to use consumer-

grade user experience for

broadly and frequently used

SAP software functions that

work seamlessly across devices

– desktop, tablet, or

smartphone

Page 7: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 7

SAP Design Direction

Design with mobile mindset

Provide one entry point for the user

Provide coherence for common activities

Know and provide the user context

Provide brand coherence

Provide meaningful data integration

Enable customers to adapt and users to

personalize

Deployable to users in one day

Page 8: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

Business and Technical Benefits

Introducing SAP Fiori

Keeping Simple Things Simple

Page 9: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 9

Business Challenges

Pressure from Business Teams to mobilize

applications quickly and easily

Users expect same experience for business applications

as they grown used to from consumer apps

Users ask for a streamlined and homogenous

experience across a variety of device types

Executives and Managers demand an intuitive,

consolidated, easy to use interface for approving

workflows and triggering self services from anywhere

Users with approval responsibilities are frequently away

from their desk, making it difficult to quickly respond

to requests

Users who infrequently process certain types of tasks

must relearn the navigation steps every time, causing

frustration, lost productivity, and longer cycle times

Page 10: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 10

IT challenges

Need to deliver an improved user experience with

low TCO to drive productivity of employees

Need to be able to adapt and extend apps beyond the

standard offerings

Total Cost of Development for custom UX increasing

the overall TCO

Improved UI required not only for Mobile devices but on

Desktop as well for a homogeneous experience

across a variety of device types

Low usability and high effort to mobilize workflows

(often the most used mobile app for Executives)

High pressure from business to mobilize applications

quickly versus high effort and limited budget to

mobilize processes

Page 11: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 11

Management

Improve management productivity,

streamline processes, and impact

business results

Employee

Improve employee productivity and

impact business results by getting

the job done anytime, anywhere

IT

Customer satisfaction, cross device

support for majority of the functions

they use, without core software

upgrade

Benefits:

Unlock investment in SAP

software by making common

functions easy & fun to use,

anytime and anywhere on any

device

Reduce investment in custom

UX, reducing overall TCO and

TCD, without core software

upgrade

Take advantage of an easy way

to mobilize your business

Benefits:

Reduce travel, procurement

and other costs that add up

because of process approval

delays

Free up your employees’ time

spent on admin tasks for more

creative and high value use

Improve employee morale by

giving them a delightful UX for

chore tasks

Benefits:

Access information and

functions you need anytime,

anywhere from virtually any

desktop or mobile device

Leverage short downtime to get

administrative tasks done

Consumer app UX makes

tasks easy and simple to

execute

SAP Fiori Benefits Across The Enterprise Keeping simple things simple

Page 12: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 12

Renew user experience of most widely used SAP functions

Leveraging existing investments and latest SAP technology

Foundation:

UI Technology | Extensibility | Gateway| End User Experience

Sales

Employees

Managers

Purchasing Acro

ss

mo

st

used

scen

ari

os

Across device types

Page 13: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

Scenarios and Capabilities

25 Scenarios

Key capabilities to improve usability and productivity

Page 14: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 14

SAP Fiori 1st Wave Out of The Box 25 Apps

My Leave Requests

My Timesheet

My Travel Requests

My Shopping Cart

Track Shopping Carts

Approvals

Insights

Approve Requests

Approve Leave Requests

Approve Timesheets

Approve Travel Requests

Approve Travel Expenses

Approve Shopping Carts

Approve Purchase Orders

Approve Requisitions

Approve Purchase Contracts

Purchasing

My Spend

Track Purchase Order

Order from Requisitions

Requests Insights

My Paystub

My Benefits

Purchasing

Agent

Manager Employee

Transactions

Insights

SAP

Fiori Sales

Rep Create Sales Orders

Change Sales Orders

Check Price and

Availability

Track Sales Orders

Track Shipments

Customer Invoices

SAP Fiori allows employees to work seamlessly across devices – desktop, tablet, or smartphone.

It provides improved user satisfaction and enables quicker approvals and better decisions.

Page 15: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 15

Manager and Approver Apps Overview

Application Name App Description

Approve Requests Provides easy handling of generic workflow approvals from different business processes with a simple user

interface. This app provides a baseline for creating your own approvals.

Approve

Leave Requests

Gives managers a quick and easy way to approve leave requests such as vacation, sick, or educational, on

the go.

Approve

Timesheets

Helps the manager quickly see all pending approvals for their employees’ timesheets and enables them to

easily approve timesheets anytime, anywhere with one click.

Approve

Travel Requests

Brings the power of the SAP Travel Management application to your desktop as well as mobile device,

enabling managers to quickly and easily approve or decline travel requests in real time.

Approve

Travel Expenses

Gives managers an overview of all their employees’ travel expense reports. It provides the status of each

report with alerts that quickly identify budget and policy non-conformance. It also provides details on each

receipt so mangers can confirm expenses or decline them with comments.

Approve

Shopping Carts

Notifies managers of pending shopping carts and accelerates approval time by giving managers the ability to

approve or deny shopping cart requests.

Approve

Purchase Orders Allows managers approve purchase order requests, including submitting comments or adjustments.

Approve

Requisitions Allows managers to approve purchase requisitions.

Approve

Purchase Contracts Gives managers an easy way to view purchase contracts and either approve or deny.

My

Spend

Provides managers access to real-time, accurate budget and spend information on their departments and

projects anywhere, anytime.

Managers and Executives now have access to make decisions

with a simple easy to use user experience that is avalable anytime anywhere.

Page 16: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 16

Employee Apps Overview

The most commonly used Business Functions for employees now available

with a simple easy to use interface that is avalable anytime anywhere.

Application Name App Description

My Leave Requests Enables employees to create leave requests and view their available leave balances. It also enables

employees to get an overview of past leave requests (pending or approved).

My Timesheet Helps employees book their time on mobile, tablet, and desktop devices

against assigned cost objects and activities.

My Travel Requests Brings the power of the SAP Travel Management application to your desktop as well as mobile devices,

enabling business travelers to quickly and easily manage travel requests in real time.

My Paystubs Enables employees to easily check, compare, and manage – at any time through mobile devices or desktop –

a digital version of all pay slips issued by the company for each payroll period.

My Benefits Provides an easy, quick overview of the benefits plans an employee is currently enrolled in. Keeps the

employee well-informed about all eligible plans and corresponding details offered by their company.

My

Shopping Cart

Offers one-stop management of users’ enterprise shopping needs including creating a shopping cart, picking

approvers, tracking status, etc.

Track

Shopping Carts Gives you an overview of your shopping carts, allowing you to track approvals and fulfillment status.

Page 17: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 17

Sales Representative Apps Overview

Application Name App Description

Check Price and

Availability

Enables sales reps to check product availability and net price for their customers based on quantity and

requested delivery date. Shows estimated delivery date if requested date and quantity cannot be met.

Create Sales Orders

Allows sales reps to quickly create orders for their customers in a shopping cart-like experience. Supports

quickly adding items to the cart as well as reordering items from a previous sales order or customer purchase

order.

Track Sales Orders

Enables sales representatives to manage the sales orders of their customers, providing visibility to the status

of order items and delivery schedules. Keeps the sales representative well-informed on the status, ensuring

they have the most up-to-date information when interacting with their customers.

Track Shipments Enables a sales rep to track a shipment for a customer in real time. Shows shipped items as well as items

that are scheduled to be picked and shipped (on a delivery document).

Change

Sales Orders

Gives sales representatives the ability to change sales orders – such as the shipping address of an open

order line and the shipping method – to expedite shipment, as well as the ability to ship directly to the location

where the item is needed.

Customer Invoices

Helps sales representatives proactively manage the customer relationship, even when on the road, with

mobile access. Sales reps can understand their customers’ behavior and state of mind by having insight into

unpaid, past due, and disputed invoices or memos and a basis for discussion and problem solving.

The most commonly used Business Functions for sales employees now available

with a simple easy to use interface that is avalable anytime anywhere.

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© 2013 SAP AG. All rights reserved. 18

Purchasing Agent Apps Overview

Application Name App Description

Track Purchase Order Get a quick overview of a purchase order's fulfillment in terms of overall status, quantities, and values

including graphical process flow..

Order from

Requisitions

Create purchase orders easily via transfer of released purchase requisitions into purchase orders. All

purchase requisitions assigned to the same supplier are combined into one purchase order. Includes sending

purchase orders to supplier(s).

The most commonly used Business Functions for procurement employees now available

with a simple easy to use interface that is avalable anytime anywhere.

Page 19: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 19

SAP Fiori - Keeping simple things simple Summary of key features and capabilities

Key Features and Capabilities

Apps designed for increased productivity.

Examples:

– Tasks pulled together in one view…

– Relevant context is provided to be able to make the

right decision, on the spot

– Gesturing for quick approvals

– Access to contact information

Apps can be assigned by specific roles so users

get only what they need

Users can personalize the order of the

applications

The apps can be adapted and aligned to

corporate branding

Additional workflow scenarios are easily added

Responsive design allows the same application

is available for different form-factors

Page 20: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 20

SAP Fiori Helps Increase Productivity Help Managers Stay On Top Of Approval Requests

Capabilities

See everything you need to complete the

task in one place

Get an immediate view on outstanding

actions

Benefits

Understand what needs your attention

Make quick approval decisions

Page 21: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 21

SAP Fiori Helps Increase Productivity Help Users Understand The Context And Detail Of A Request

Capabilities

View details of the request plus additional

information such as comments or

attachments

Get the appropriate context to make a

quick decision

Benefits

Get all supporting information in one

place

Avoid approval delays

Page 22: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 22

SAP Fiori Helps Increase Productivity Allow Users To Handle Chore Tasks Efficiently

Capabilities

Enter in time

Quickly identify missing entries

Request approval for travel

View Pay stub when you want

Benefits

Process many work items quickly

Check for overlaps or gaps before

approving

View a complete picture and drill into

details

Immediate access to budget and spend

Page 23: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 23

SAP Fiori Helps Increase Productivity View Requester Contact Details, See Other Approvers & Forward Requests

Capabilities

Requestor contact info

Forward

List of other approvers

Benefits

Get answers to questions immediately

Workflow not for you to approve send to

the correct for,ason

See who else has or will approve after you

Page 24: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

Summary

Page 25: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 25

Benefits

Renews most broadly and frequently used

common business functions like workflow,

lookups, and self-service tasks – based on

extensive user research

Provides a simple and easy to use

experience across devices – desktop,

tablet, or smartphone (leveraging

responsive design)

Enables our customers to leverage their

existing SAP investments - using SAPUI5

(HTML5) and SAP NetWeaver Gateway for

end-to-end extensibility of the solution and

connectivity to any SAP backend system

In Conclusion Benefits Across The Enterprise

Page 26: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 26

SAP Fiori

Updated: 31May2013

Typical Business Challenges

Need a role-based, homogenous experience across a variety of

devices

High effort to mobilize workflow for executives and managers who

need a consolidated, intuitive, easy to use interface for approving

workflows from anywhere

Need the ability to tailor and create apps for business functions to

extend beyond the standard offerings

High TCO and TCD for improving and customizing the user

experience for commonly used business functions of SAP software

Mobile Business Impact

SAP Fiori allows employees to work seamlessly across devices –

desktop, tablet, or smartphone. With 25 apps, it provides improved

user satisfaction and enables quicker approvals and promotes better

business decisions. Helps drive efficiency and productivity of

employees with a low TCO

Features and Capabilities

Renews the most broadly and frequently used common business

functions by enterprise employees

Enables our customers to leverage their existing SAP investments

Provides 25 apps for workflow, information lookups, self-service tasks

Provides a simple, easy to use and coherent experience across

devices – desktop, tablet, or smartphone

Leverages responsive design, the concept of making apps sensitive

to the form factor of devices with single user interface

Leverages SAPUI5 (HTML5) and SAP NetWeaver Gateway providing

end-to-end extensibility with connection to any SAP backend system

Facts & Figures

Managers, Employees, Sales,

Purchasing Agents

Role: HR, Procurement and Sales; all LOBs for

custom workflow

Target Segment: 1.0

Version: May 2013

Planned Availability: ERP, SRM * To the extent of the individual app backend

transaction pre-requisites

Prerequisites: Desktop, tablet, or smartphone

Device Support: Microsoft Internet Explorer 9+

Google Chrome (works best with UI5)

Mobile Apple Safari (iOS 6.x)

Page 27: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 27

Key Points To Take Home

1 Renews the most broadly and frequently

used SAP functions without requiring upgrades

2 Built on responsive design principles

3 Offers a simple, easy to use and coherent consumer

grade experience across devices – desktop, tablet, or smartphone

4 Provides role-based, personalized and flexible deployment options

5 Utilizes SAP UI5 and SAP NetWeaver Gateway providing a end-to-end extensibility

6 Enables customers to leverage existing SAP investments by providing instant value for over 85% of their users

Page 29: Introducing SAP Fiori Keeping Simple Things Simple · 2019-11-12 · Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software

© 2013 SAP AG. All rights reserved. 29

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