introducing sap fiori - keeping simple things simple
DESCRIPTION
People using SAP solutions want the same ease of use with their enterprise software that they get with their consumer apps. CIOs, on the other hand, want these solutions to be simple to implement, and to work on all mobile devices and desktops. SAP Fiori apps make it possible to meet all these expectations. One of SAP’s newest offerings, SAP Fiori, is a collection of apps designed to be simple and easy to use for the most common SAP software functions that work seamlessly across devices – desktop, tablet, and smart phone. It includes 25 apps for the most frequently used business functions, such as workflow approvals, information lookups, and self-service tasks. SAP experts will provide an overview and demo of SAP Fiori and discuss how it is providing tremendous business benefits, including: • Increased employee productivity and satisfaction • Reduced work completion time • Increased adoption of business processesTRANSCRIPT
Introducing SAP Fiori Keeping Simple Things Simple
Mobile Insights Webcast
June 19, 2013
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© 2013 SAP AG. All rights reserved. 2
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All forward-looking statements are subject to various risks and uncertainties that could cause actual results
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Legal disclaimer
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Today’s Presenters
Nick Brown
Senior Vice President, Mobile Market Development
Adi Kavaler
Global Vice President, UX Chief Solution Owner
© 2013 SAP AG. All rights reserved. 4
Agenda
• SAP Fiori overview
• Business and technical challenges
• Development strategy
• Demo
• Architecture
• Summary
Consumer user experience is the
new standard for enterprise
applications …
© 2013 SAP AG. All rights reserved. 6
…but most users still experience
SAP through SAP GUI.
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Our Goal: Provide immediate impact by renewing
the user experience of the most broadly
and frequently used SAP software functions
that can be accessed from mobile and desktop
devices
© 2013 SAP AG. All rights reserved. 8
A collection of apps with a simple and easy to use experience
for broadly and frequently used SAP software functions that
work seamlessly across devices – desktop, tablet, or smartphone.
Introducing SAP Fiori
© 2013 SAP AG. All rights reserved. 9
Enables our customers to leverage their existing SAP investments
by providing instant value for all their employees.
Introducing SAP Fiori
© 2013 SAP AG. All rights reserved. 10
Role Apps
Manager Approve Requests ● Approve Leave Requests
Approve Travel Requests ● Approve Travel Expenses
Approve Timesheets ● Approve Shopping Carts
Approve Purchase Orders ● Approve Requisitions
Approve Purchase Contracts ● My Spend
Employee My Timesheet ● My Leave Requests ● My Travel Requests
My Paystubs ● My Benefits
My Shopping Cart ● Track Shopping Carts
Sales
Representative Create Sales Orders ● Change Sales Orders
Track Sales Orders ● Track Shipments ● Customer Invoices
Check Price and Availability
Purchasing Agent Track Purchase Order ● Order from Requisitions
Introducing SAP Fiori: 25 Apps
Business and
Technical Challenges
© 2013 SAP AG. All rights reserved. 12
Business Challenges
Pressure from Business Teams to mobilize
applications quickly and easily
Users expect same experience for business applications
as they grown used to from consumer apps
Users ask for a streamlined and homogenous
experience across a variety of device types
Executives and Managers demand an intuitive,
consolidated, easy to use interface for approving
workflows and triggering self services from anywhere
Users with approval responsibilities are frequently away
from their desk, making it difficult to quickly respond
to requests
Users who infrequently process certain types of tasks
must relearn the navigation steps every time, causing
frustration, lost productivity, and longer cycle times
© 2013 SAP AG. All rights reserved. 13
IT challenges
Need to deliver an improved user experience with
low TCO to drive productivity of employees
Need to be able to adapt and extend apps beyond the
standard offerings
Total Cost of Development for custom UX increasing
the overall TCO
Improved UI required not only for Mobile devices but on
Desktop as well for a homogeneous experience
across a variety of device types
Low usability and high effort to mobilize workflows
(often the most used mobile app for Executives)
High pressure from business to mobilize applications
quickly versus high effort and limited budget to
mobilize processes
© 2013 SAP AG. All rights reserved. 14
SAP Fiori Development Approach
Engaged with 250+ customers to
understand the most common
business functions and how people
want to work …
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Implementation Projects
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We have deployed SAP Fiori at Colgate
and the feedback from our first group of
business users has been very positive.
They are excited about the ease of use and
simplicity of the app. We worked very
closely with SAP on the vision and mission
of SAP Fiori and we think the first release
of our collaboration looks great. We believe
SAP Fiori will help to provide consumer-
grade user experiences to our employees.
Tom Greene, Chief Information and Business
Services Officer, Colgate
“I am very excited to see such positive
results from SAP’s UX Strategy in such a
short time frame. The SAP Fiori apps are
as easy to use as Facebook, Google or
Amazon. This is exactly what end users are
looking for.”
Benjamin Salter, Enterprise Architecture and
Application Development, Valero
“
”
“
”
SAP Fiori Development,
Demo & Architecture
© 2013 SAP AG. All rights reserved. 18
Renew user experience of most widely used SAP functions
Leveraging existing investments and latest SAP technology
Foundation:
UI Technology | Extensibility | Gateway| End User Experience
Sales
Employees
Managers
Purchasing Acro
ss
mo
st
used
scen
ari
os
Across device types
© 2013 SAP AG. All rights reserved. 19
SAP Design Direction
Design with mobile mindset
Provide one entry point for the user
Provide coherence for common activities
Know and provide the user context
Provide brand coherence
Provide meaningful data integration
Enable customers to adapt and users to
personalize
Deployable to users in one day
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Demo
Architecture
System Architecture
Customizing and configuration
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SAP Fiori and SAP Mobile Platform *Future Plan
SAP NetWeaver Gateway
SAP Business Suite
SAP Mobile
Platform*
Desktop & Mobile Web
Browser (HTML5)
Hybrid Web
Container
Today Direct Access via SAP NetWeaver Gateway
*Future Plan Support for SAP Mobile Platform - Hybrid Web Container
- Enhanced Mobile Capabilities
- Offline Access
© 2013 SAP AG. All rights reserved. 23
Implementation Key areas
UI Tools
Branding -ThemeBuilder
Skills : HTML5/CSS
SAP NW Gateway
Add-On installation
Skills: Technical NetWeaver
– Gateway Service
– ABAP
– NW Technical
SAP Backend
ECC 6.0 – FI/MM
ECC 6.0 – HCM
SRM 7.0 - Procurement
Skills
– Basis Technical
– HCM, FI, and Procurement
– Workflow
NW AS ABAP
SAP NetWeaver Gateway
Desktop/Tablet/Smartphone
HTML5
Browser SAP Fiori Apps
SAPUI5
Fiori OData Service Proxy
SAP Business Suite
Fiori Data + Model Provider
Odata/HTTPS
Business Application
RFC
Business Content Customizing
Authorization
Config
R
R
R
SAP Fiori Apps SAPUI5
© 2013 SAP AG. All rights reserved. 24
Provide Technical
Foundation &
Determine Scope
Implement first
selected apps (e.g. initial 5)
Fine Tune
Apps
Roll out further Apps,
Users, and
Device types
Build custom apps and
Optimize UI
<2 weeks 2 weeks >3 weeks >4 weeks
Deployment
in ~12 weeks
or less
Meet your
needs, this
QUARTER!
Potential Implementation Roadmap
© 2013 SAP AG. All rights reserved. 25
Key points to take home
1 Renews the most broadly and frequently
used SAP functions without requiring upgrades
2 Built on responsive design principles
3 Offers a simple, easy to use and coherent consumer
grade experience across devices – desktop, tablet, or smartphone
4 Provides role-based, personalized and flexible deployment options
5 Utilizes SAP UI5 and SAP NetWeaver Gateway providing a end-to-end extensibility
6 Enables customers to leverage existing SAP investments by providing instant value for over 85% of their users
Summary
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Benefits
Renews most broadly and frequently used
common business functions like workflow,
lookups, and self-service tasks – based on
extensive user research
Provides a simple and easy to use
experience across devices – desktop,
tablet, or smartphone (leveraging
responsive design)
Enables our customers to leverage their
existing SAP investments - using SAPUI5
(HTML5) and SAP NetWeaver Gateway for
end-to-end extensibility of the solution and
connectivity to any SAP backend system
In conclusion: Benefits across the enterprise
© 2013 SAP AG. All rights reserved. 28
Management
Improve management productivity,
streamline processes, and impact
business results
Employee
Improve employee productivity and
impact business results by getting
the job done anytime, anywhere
IT
Customer satisfaction, cross device
support for majority of the functions
they use, without core software
upgrade
Benefits:
Unlock investment in SAP
software by making common
functions easy & fun to use,
anytime and anywhere on any
device
Reduce investment in custom
UX, reducing overall TCO and
TCD, without core software
upgrade
Take advantage of an easy way
to mobilize your business
Benefits:
Reduce travel, procurement
and other costs that add up
because of process approval
delays
Free up your employees’ time
spent on admin tasks for more
creative and high value use
Improve employee morale by
giving them a delightful UX for
chore tasks
Benefits:
Access information and
functions you need anytime,
anywhere from virtually any
desktop or mobile device
Leverage short downtime to get
administrative tasks done
Consumer app UX makes
tasks easy and simple to
execute
SAP Fiori Benefits Across The Enterprise Keeping simple things simple
© 2013 SAP AG. All rights reserved. 29
SAP Fiori – Learn More
Experience SAP Fiori site: http://experience.sap.com/fiori
See upcoming offers and promotions:
SAP Fiori on HANA Marketplace
SAP Fiori on SAP Store
Technical docs: help.sap.com/Fiori
Q&A: SAP Community Network (SCN) – SAP Fiori
Closing and Q&A
SAP Mobile Insights Webcast Series
http://bit.ly/sapmobileinsight
June 26th
Preparing Your Organization for the New Economics
of End-to-End Enterprise Mobility
Learn how to understand the changing market dynamics to maximize your investment in mobile device and mobile
application management, and give your employees and partners the content they need on the right devices at the
right price.
Thank you
Contact information:
Nick Brown
Senior Vice President, Mobile Market
Development
Adi Kavaler
Global Vice President, UX Chief
Solution Owner