introducing maximo anywhere dc mug spring 2014 session 6- mobilize your... · tim anderson, cfi....
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© 2014 IBM Corporation
Introducing Maximo Anywhere
DC MUG Spring 2014
Dave Calvert – Product Manager, Asset Mgmt Mobile SolutionsDave Calvert – Product Manager, Asset Mgmt Mobile Solutions
© 2014 IBM Corporation2
Mobile Product Status Mobile Product Status
Maximo Mobile• Release Maximo Mobile 7.5.1 Android support in March 2013
• Voice to text, barcode scanning via camera, simplified attachments
• Continues to be great functional mobile option where functional demands fit
• Work Management
• Inventory Management
• Asset Management
Maximo Everyplace• Use Maximo’s Application Designer to create web based apps accessible via
mobile browser
• Ready made Field Technician apps provided as part of the Maximo Scheduler 7.5.1+ product leveraging maps, resource and work location awareness
• Will continue to be a “connected only” product option
Maximo Mobile• Release Maximo Mobile 7.5.1 Android support in March 2013
• Voice to text, barcode scanning via camera, simplified attachments
• Continues to be great functional mobile option where functional demands fit
• Work Management
• Inventory Management
• Asset Management
Maximo Everyplace• Use Maximo’s Application Designer to create web based apps accessible via
mobile browser
• Ready made Field Technician apps provided as part of the Maximo Scheduler 7.5.1+ product leveraging maps, resource and work location awareness
• Will continue to be a “connected only” product option
© 2014 IBM Corporation3
Our Long Term Mobile Strategy…..
© 2014 IBM Corporation4
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED “AS IS” WITHOUT ANYWARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES IFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT
© 2014 IBM Corporation5
IBM Worklight goes beyond mobile app UI creation to deliver mobile optimized, standards-based, middleware and tools for enterprise-grade mobile applications and services creation
Accelerate Development•Web, hybrid, and native development: open, flexible, standard-based, multi-screen/omni-channel•Functional testing•Development lifecycle tools and integration
Facilitate App Security and Trust•Server-enforced authentication•App authenticity and user-app-device binding•Secure and syncable on-device storage•App version enforcement
Enable User Engagement•Unified push and SMS notifications•Geolocation and context collections and intelligence•Mobile-friendly integration
Support Mobile Analytics •Efficient acquisition of analytics data•Development, operational, and business analytics•Offline and online event management integration
© 2014 IBM Corporation6
ING Direct creates a “bank branch in your pocket”
Challenges ING Direct was looking to take mobile
development in-house and improve their mobile offerings to drive more business through the mobile channel. This was especially critical to ING Direct US as they are an online-only bank.
Solution ING Direct US chose IBM Worklight to
develop and manage their consumer mobile applications. They leveraged functionality that originated from their mobile web site in a way that is seamless to the end user, and they use device features to implement unique mobile capabilities, such as camera-based remote check deposit. Their applications are available in both the Apple App Store and Android Market.
BenefitsNew customer experience with
mobile as the channelCreates new revenue generation
opportunitySimplify consumer experiencesRe-use existing mobile-optimized
web contentSupport multiple mobile platforms
consistently on a tight schedule
© 2014 IBM Corporation7
Worklight eliminates complexityRapid multi-platform development using a single shared codebase
From the complexity of many…
• Multiple sets of tools and frameworks • Four codebases to develop and maintain
To the simplicity of one
• One development environment• One codebase to develop and maintain
Windows AndroidApple Blackberry
© 2014 IBM Corporation8
Asset Management Mobile Development Strategy
Focused development of the 'next' generation mobile solutions• Leverage IBM’s Worklight as mobile platform
• Reduce customer costs with single platform for entire portfolio (Maximo, SCCD, TRIRIGA, Industry Solutions)
• Runs on modern o/s and Smart devices (phones, tablets), leveraging device specific capabilities
• Supports connected and disconnected scenarios
• Easily tailor the mobile UI, for delivered applications
Key Investment and Deliverable
Benefits:• Single platform • Ease of Access from anywhere• Multiple devices
Now Available
© 2014 IBM Corporation9
Mobile Bundling Structure
IBM Maximo AnywhereBack end integration, cross product platform
SCCDTRIRIGAMaximo
Mobile Application
Work Management Bundled Apps
Work & Task Mgmt Bundle (Phase 2)
Proposed Licensing:• Authorized user• Buy bundle of related applications•More bundles available shortly
Inventory Management Bundled Apps (Future Phase)
Industry Solution Bundle
(Future Phase)
Future Bundle
Future Bundle
Future Bundle
Ticket Mgmt Bundle
Self Service Bundle
Future Bundle
© 2014 IBM Corporation10
Value to Asset & Facility Customers
Single platform mobile tool for the entire portfolio(Maximo, Ind. Solutions, SCCD,TRIRIGA)
Value based Mobile Application philosophy•Deliver many lightweight, role focused mobile apps•Apps will form new, or be added to existing functional bundles•Common apps where appropriate
Protected investment •Current Maximo Mobile customers will be able to have their entitlement migrated to the new mobile development platform when similar bundles exist•Current Maximo Everyplace customers will have the option to trade-up to the new mobile platform•Migrate/transition all or a portion of mobile user community
Enterprise mobile app development via Worklight components•Use the same tool set to satisfy organizational mobile requirements beyond Maximo, TRIRIGA, or SCCD applications
© 2014 IBM Corporation11
Mobile Product Status Mobile Product Status
Three Products… and how do they fit?Three Products… and how do they fit?
© 2014 IBM Corporation12
Resources at Your Beckon Call….
Maximo Anywhere wikihttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere
Maximo Anywhere Info Centerhttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere
Maximo Anywhere Product Announcementhttps://w3-03.ibm.com/tools/ait/announce.nsf/0/AB54C4FF5F8F60FC00257C2E00602E0A/$FILE/R59337F.HTML
Maximo Anywhere wikihttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere
Maximo Anywhere Info Centerhttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20Anywhere
Maximo Anywhere Product Announcementhttps://w3-03.ibm.com/tools/ait/announce.nsf/0/AB54C4FF5F8F60FC00257C2E00602E0A/$FILE/R59337F.HTML
© 2014 IBM Corporation13
Thank you …
© 2014 IBM Corporation14
Backup
© 2014 IBM Corporation15
IBM Worklight Components Overview
Reporting for Statisticsand Diagnostics
Worklight Application Center
Development Team Provisioning
App Feedback Management
Enterprise App Provisioning and Governance
22 Device Runtime
Cross-Platform Compatibility Layer
Encrypted and Syncable Storage
Runtime Skins
Server Integration Framework
Appl
icat
ion
Cod
eAp
plic
atio
n C
ode
33
Worklight Console
55
Unified Push and SMS Notification
Development and Operational Analytics
App Version Management
Ente
rpris
e B
acke
nd S
yste
ms
& C
loud
Se
rvic
es
Worklight Server
User Authentication and Mobile Trust
Mashups and ServiceComposition
JSON Translation
Adapter Library for Backend Connectivity
Stat
s an
d Lo
gs A
ggre
gatio
n
Unified PushNotifications
Client-SideApp Resources
Direct Update
Mobile Web Apps
44
Geolocation Services
HTML5, Hybrid, and Native Coding
Optimization Framework
Integrated Device SDKs
3rd Party Library Integration
Worklight StudioSDKs
Functional Testing
WYSIWG Editor and Simulator
Blackberry
Android
iOS
Windows Phone
Java ME
Windows 8
Mobile Web
Desktop Web
11
Enhanced crash & platform-level exception capture
Location-based event handling
© 2014 IBM Corporation16
Phase 1 Deliverables
Android Only
Maximo back end integration (TRIRIGA & SCCD mobile apps phase 2)
Connected/Disconnected operation
Work Management field response role• Receive work• Review planned details, materials, labor, tools, task details• Feed back on actual materials, labor, tools• Start/Stopwatch buttons (quick, minimum click completion)• Review map with assigned work locations, directions• Status changes, create new work, create follow-up work• Work Log (voice to text)• Barcode scanning
Configuration Tools arriving in Phase 2• Phase 1, customers can edit html and java script directly
© 2014 IBM Corporation17
Capabilities
Download work to device via work management query
Display work list
Filter and sort the work list
Use barcode scan to filter work for an Asset
© 2014 IBM Corporation18
Capabilities – cont’d
Review Work Order details
• Review work order details• Status• Location• Service Address• Scheduled Start and Finish dates• Work Type• Priority• Multiple Assets & Locations• Tasks & Description• Labor Assignments• Planned Materials• Planned Tools
© 2014 IBM Corporation19
Capabilities – cont’d
Expand Detail to add Actuals
• Labor• Materials• Tools• Work Log
• Optionally leverage voice to text
© 2014 IBM Corporation20
Capabilities – cont’d
Optionally use Start/Stop Timer buttons to perform “quick tap” labor bookings and status changes
• Start the timer….• Stop the timer….• Submit the labor booking and auto status change
© 2014 IBM Corporation21
Capabilities – cont’d
Have field technicians assignments displayed graphically on ESRI maps
• See sequenced assignments spatially oriented• View turn by turn directions• Receive assignment and route updates when
connected
© 2014 IBM Corporation22
IBM Worklight: Platform Components Overview
Worklight ServerUnified notifications, runtime skinning, version management, security, integration and delivery
Worklight ConsoleA web-based console for real-time analytics and control of your mobile apps and infrastructure
Worklight StudioThe most complete, extensible environment with maximum code reuse and per-device optimization
Worklight Runtime ComponentsExtensive libraries and client APIs that expose and interface with native device functionality←
Worklight Application CenterA cross-platform private mobile application store focused on the needs of a development organization or a team
Anywhere Pilot
Heather Michaelson, JHFRETim Anderson, CFI
Why Mobile?
Why Anywhere?
Pilot Outline
• Asked for input• Choose devices/participants for a pilot• Program plan• Engaged a vendor• Free food
Program PlanAPR 2nd - MAY 7th Ready Dev for Anywhere install
Install App on 3 devices and link to Dev Test and configure
MAY 7th Push to Production – link to 10 other devices
Meetings with pilot group 1. APR 16th set expectations, goals, define success, introduce timeline 2. APR 30th device familiarity – on/off, access applications, voice to text 3. MAY 7th simulation, small group activities 4. MAY 14th week one 5. MAY 21st week two (commencement) 6. MAY 28th week three 7. JUNE 6th week four 8. JUNE 10th END – wrap up meeting
JUNE 10th – JUNE 28th Compile findings JUNE 30th Present findings to pilot group and administration JULY 7th Engage Roll Back or Implementation Plan
Questions