interviewing: tips from the other side of the table

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Interviewing: Tips from the Other Side of the Table VLA Paraprofessional Forum Conference Monday, May 21, 2012 3:15pm-4:30pm #interviewbetterVLAPF #interviewbetterVLAPF

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Because of the competitive applicant pool for entry-level librarian positions, it is important for those on the job market to know what hiring committees seek in potential candidates. The presenters will provide research and experience-based information that will help entry-level professional candidates understand the interview process from the other side. Presenters: Teresa Doherty, Megan Hodge, Deborah Lammers, Nicole Spoor

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Page 1: Interviewing: Tips from the Other Side of the Table

Interviewing: Tips from theOther Side of the Table

VLA Paraprofessional Forum ConferenceMonday, May 21, 2012  

3:15pm-4:30pm

#interviewbetterVLAPF

#interviewbetterVLAPF

Page 2: Interviewing: Tips from the Other Side of the Table

About This Presentation

• Topic and Scope• Housekeeping Issues

#interviewbetterVLAPF

Page 3: Interviewing: Tips from the Other Side of the Table

Who We Are

Teresa Doherty,Virginia Commonwealth University

Megan Hodge,Chesterfield County Public Library

Deborah Lammers,Henrico County Public Library

Nicole Spoor,Hampton University

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Page 4: Interviewing: Tips from the Other Side of the Table

Now tell us a little about you!

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Page 5: Interviewing: Tips from the Other Side of the Table

#interviewbetterVLAPF

Show of hands!

When was your most recent job interview?

Page 6: Interviewing: Tips from the Other Side of the Table

#interviewbetterVLAPF

Show of hands!

What type of library are you ultimately interested in

working for?

Page 7: Interviewing: Tips from the Other Side of the Table

Show of hands!

What type of library are you ultimately interested in

working for?

#interviewbetterVLAPF

Page 8: Interviewing: Tips from the Other Side of the Table

Survey

• Disseminated through multiple listservs

• Qualifications to Participate

–Academic or Public Library Staff

–Participated on hiring committee for entry-level librarian since 2008

• 430 respondents–70% academic, 30% public

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Page 9: Interviewing: Tips from the Other Side of the Table

Literature Review

• Applicants spend a lot of time creating resumes and cover letter, but little time preparing for an interview

• Practice, Practice, Practice

• Attitude and Personality are more important than skills, education or experiences

• Don’t forget to interview the library

#interviewbetterVLAPF

Page 10: Interviewing: Tips from the Other Side of the Table

What should you know before an interview?

• Be familiar with the library’s website and social media pages (143 respondents)

• Know about the institution and library (84 respondents)

• Learn library’s mission and strategic plan (65 respondents)

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Page 11: Interviewing: Tips from the Other Side of the Table

What are some of the things hiring committees look for in a candidate?

• Personality and attitude were important or very important to 98% of the respondents

• Institutional fit was important or very important to 95.3% of the respondents

• Education was important or very important to 89.5% of the respondents

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Page 12: Interviewing: Tips from the Other Side of the Table

What competencies are most important to a hiring committee?

• Communication skills (73.7%) and customer service skills (76.7%) deemed very important.

• Familiarity with library technology was third most important competency (32.4%)

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Page 13: Interviewing: Tips from the Other Side of the Table

What character traits are most important?

• Intelligence (176 respondents)

• Enthusiasm (170 respondents)

• Cooperativeness (140 respondents)

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Page 14: Interviewing: Tips from the Other Side of the Table

Has the economy affected hiring in libraries?

• Over 75% of respondents said that they had seen an increase in the number of applicants

• Most respondents (80.8%) did not change the number of applicants called in for interviews

• “We have a stronger base from which to choose, but only interview the best of the best.”

#interviewbetterVLAPF

Page 15: Interviewing: Tips from the Other Side of the Table

How to be Impressive!

• Ask lots of relevant questions (19)

• Show passion and excitement for THIS job (14)

• Give a great presentation (11)

• Have a portfolio of great work (9)

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Page 16: Interviewing: Tips from the Other Side of the Table

Advice for Job-Hunters

• Be enthusiastic (75 respondents)

• Connect your experience/skills to the position (65 respondents)

• Gain experience through volunteering or internships (65 respondents)

• Showcase technology skills (45 respondents)

#interviewbetterVLAPF

Page 17: Interviewing: Tips from the Other Side of the Table

Respondents’ Comments

• “Put your best foot forward,” because “personality plays a bigger role than most people think.”

• “We are trying to find somebody who is a good fit for our library.”

• “I feel lucky to already have a job, because some of the candidates we get are so smart and creative I don’t think I would be able to compete against them!”

#interviewbetterVLAPF

Page 18: Interviewing: Tips from the Other Side of the Table

Hiring in Libraries academic versus public libraries

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• what’s the same?• what’s different?

Page 19: Interviewing: Tips from the Other Side of the Table

Academic library interview process

• Timeline

• Screening committee

• Site visit

• Etiquette

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Page 20: Interviewing: Tips from the Other Side of the Table

It’s a marathon, not a sprint

• September: position is advertised

• November: deadline for applications

• March: candidate visits

• April: offer made

• May: welcome aboard!

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Page 21: Interviewing: Tips from the Other Side of the Table

What does the screening committee do?

• to identify candidates

• to perform background checks

• to summarize strengths and weaknesses of the candidates for interviewing and hiring decisions by the University Librarian and appropriate Associate University Librarian.

(VCU Libraries Faculty Recruitment manual)

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Page 22: Interviewing: Tips from the Other Side of the Table

Candidate visit to an academic library

“The purpose of the interview is to both solicit information from the candidate and to provide the candidate an opportunity to assess his or her interest in the VCU Libraries.”

(VCU Libraries Faculty Recruitment manual)

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Page 23: Interviewing: Tips from the Other Side of the Table

Sample Itinerary: the day before the full-day

interview

4:00: pick up at airport, drive to hotel

5:30: pick up at hotel

6:00: dinner with library representatives (may be division head, department heads or colleagues)

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Page 24: Interviewing: Tips from the Other Side of the Table

Sample Itinerary: morning

8:30: pick up at hotel

9:00: meet with screening committee

9:30: meet with librarians and staff from your department

10:15: break

10:30: presentation to library staff

11:15: meet with faculty

#interviewbetterVLAPF

Page 25: Interviewing: Tips from the Other Side of the Table

Sample Itinerary: afternoon

12:00: lunch with department heads

1:30: tour of the library

2:15: meet with library administrators

3:00: meet with screening committee

3:30: meet with University Librarian

4:00: return to hotel or drive to airport

#interviewbetterVLAPF

Page 26: Interviewing: Tips from the Other Side of the Table

Public Library Interview Process

• Timeline

• The Interview

• Tips from Library Managers

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Page 27: Interviewing: Tips from the Other Side of the Table

Timeline: More Like a Sprint• HR advertises position: 2-4 weeks• HR screens applications: 1-4 weeks• Library screens applications further &

schedules interviews: 1-2 weeks• Library interviews candidates: 1-2 weeks• HR offers employment: within 2 weeks

(approximate times, your mileage may vary)

#interviewbetterVLAPF

Page 28: Interviewing: Tips from the Other Side of the Table

Public Library Interview

• Lasts about 1-2 hours

• You provide your own transportation, or interview via phone or Skype

• Interview panel is small: 2-4 people

• May be asked in advance to give presentation, story time or book talk

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Page 29: Interviewing: Tips from the Other Side of the Table

Public Library Interview

• For YA & Children’s positions, expect questions that test your knowledge of literature for that age level

• Expect “current awareness” questions (trends & issues affecting public libraries)

• Tour of branch or work area

• May meet & chat with some current staff

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Page 30: Interviewing: Tips from the Other Side of the Table

Public Library Interview(entry level)

Most likely, no free lunch.

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Page 31: Interviewing: Tips from the Other Side of the Table

What hasn’t changed

• Dress up

• Be polite

• Defend every item on your resume

• Do your homework

• Send ‘thank you’ notes

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Page 32: Interviewing: Tips from the Other Side of the Table

What also hasn’t changed

The importance of cover letters

•Make it specific to the job you are applying for

•Make sure names are spelled correctly

•Make sure everything is spelled correctly

#interviewbetterVLAPF

Page 33: Interviewing: Tips from the Other Side of the Table

Even more that hasn’t changed

Prepare those you ask for references:

•Share your current resume, cover letter and position announcement

•Give them ammunition for the reference call

– projects you worked on for/with them– anecdotes about your interactions– positive comments by patrons, co-workers

#interviewbetterVLAPF

Page 34: Interviewing: Tips from the Other Side of the Table

What has changed #1

Review your social media presence

•Change your Facebook privacy settings to limit access

•Create a professional email address ([email protected] NOT [email protected])

•Be aware of listserv etiquette

#interviewbetterVLAPF

Page 35: Interviewing: Tips from the Other Side of the Table

What has changed #2

When Skyping, keep the cat out of the room

•See what your camera sees

•Choose a professional background

•Dress for an emergency (head to toe)

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Page 36: Interviewing: Tips from the Other Side of the Table

Wisdom from Public Library Managers

• Don’t discount a job in a smaller library system

• Look for jobs on city & county websites

• Consider Children’s or YA Librarian positions

• For public service positions, you MUST like to work with people

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Page 37: Interviewing: Tips from the Other Side of the Table

More Wisdom

• Nights & weekends required

• In local government, the application gets you in the door

• Job searching etiquette is important

• Applicant pools may be large. Don’t give up!

Good luck!

#interviewbetterVLAPF

Page 38: Interviewing: Tips from the Other Side of the Table

Suggestions from screening committee chairs

• Google yourself and be prepared to explain what you find

• Ask questions of each group you meet

• Act as though you are on stage at all times during the visit

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Page 39: Interviewing: Tips from the Other Side of the Table

Additional Resources

• Ask a Manager blog: http://www.askamanager.org/

• Career Q&A with the Info Career People: http://www.lisjobs.com/careerqa_blog/

• Can I Wear My Nose Ring to the Interview? by Ellen Gordon Reeves

• The Librarian's Career Guidebook by Priscilla K. Shontz

• Resume Writing And Interviewing Techniques That Work!: A How-to-do-it Manual for Librarians by Robert R. Newlen

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Page 40: Interviewing: Tips from the Other Side of the Table

Any questions?

If you would like to view this slideshow, visit

XXXXX

Thanks,

Teresa, Megan, Deborah, & Nicole

#interviewbetterVLAPF