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INTERVIEWING 101 TIPS AND TECHNIQUES FOR SUCCESSFUL INTERVIEWING Cheryl Skinner, BA, RRT, CPFT University of Kansas School of Health Professions

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INTERVIEWING 101

TIPS AND TECHNIQUES FOR

SUCCESSFUL INTERVIEWING

Cheryl Skinner, BA, RRT, CPFTUniversity of Kansas School of Health Professions

Conflict of InterestI have no real or perceived conflict of interest that relates to this presentation. Any use of brand names is not in any way meant to be an endorsement of a specific product, but to merely illustrate

a point of emphasis.

OBJECTIVES

Outline principles and tips for successful interviewing

Gain an understanding of the multiple styles of interviewing

Learn how to best respond to interview questions

I want to be a……

RESPIRATORY THERAPIST

Respiratory Therapy in Kansas

2,017 Active

Licensed Respiratory Therapists

2016

Respiratory Therapy Employment

Projected to grow 12% from 2014 to 2024

Steps

Application

Resume & Cover Letter

Pre-Hire Assessment

Job Interview

Definition: An opportunity to present yourself, knowledge and skill set to one who can hire you

The Interview Process

Frequently includes: Greeting and Introduction Ice breaker/ Small talk Questions Closing/Summary Statement Thank You and Follow Up

The Key – Present yourself as the top candidate

Keys to the Successful Interview:Preparation BEFORE the Interview

Know yourself

Research

Preparation, Practice & Proper Attire

Know Yourself What do you have to offer?

What are your career goals? 1 year? 3 years? 5 years? 10 years? 15 years?....

Know Yourself How are you perceived by others?

Co-workers Clinical Preceptors Social Media

Review Resume

Do Your Research Research the organization

Salary ranges

VS

Interviewers or employees

Preparation and Practice!

Practice

Preparation

Proper Attire

Keys to the Successful Interview:DURING the Interview

Be prompt and prepared

Poise and body language

Answer the questions

Closing the Interview

Be Prompt and Prepared

Bring Notepad and Pen Written or Typed Questions to ask Copy of Job Description Extra Copies of Resume and References

Be Prompt and Prepared

Do NOT Bring

Family or Friends

Be Prompt and Prepared

Do NOT Bring Cell Phone – Turn OFF Inappropriate Language Controversial topics or opinions Bad Manners or Negative Attitude

Be Prompt and Prepared Arrive 10 to 15 minutes before the scheduled

interview time

Be polite

Give a firm handshake, make eye contact, smile and introduce yourself when you are greeted

Poise and Body Language

Many interviewers will assess you based on:

Appropriate eye contact and posture Correctly pronouncing his/her name If you talk easily or are overly formal and reserved If you seem enthusiastic and confident

Poise and Body Language

Don’t sit until interviewer is seated

Never chew gum during an interview

Most employers agree that the first five minutes of an interview will tell them the most about a person

First impressions are important

The Handshake THE HANDSHAKE

Extend your Right Hand Palm flat, Thumb up Make eye contact SMILE

https://www.youtube.com/watch?v=exUlCjqQsDA

Let’s Practice

Types of Interviews Screening/Telephone Interview One-on-One Interview Panel Interview Peer Group Interview Luncheon Interview Second Interview Video/Video Conference Interview

Interview Questions Frequently Asked

“Tell me about yourself” or “Walk me through your resume”

What is your greatest weakness?

What is your greatest strength?

Where do you see yourself in 5 years?

Interview Questions Behavior Based

“Give me a specific example of…” “Tell me a time when…”

Star Method (S) Situation- Describe situation (T) Task – What was your approach? (A) Action – What action did you take? (R) Result – What was the outcome?

Situational Test your character and fit for the job

Answering the Questions Speak slowly and clearly. Don’t be afraid to pause for a

moment to collect your thoughts

Listen and understand the interviewer’s questions before responding thoroughly yet concisely

Be honest- don’t try to cover up mistakes. Instead, focus on how you learned from them

Give positive nonverbal feedback to the interviewer Smile, be enthusiastic, showing a positive attitude

Avoid negative terms and comments when responding to questions. Stress positives

If asked an illegal question – Be tactful with an appropriate response

Closing Be prepared with your closing statement

reiterating your interest and abilities

Thank each interviewer by name

The initial interview is NOT the time to ask about salary

Request business cards or contact information

After the Interview Send a thank-you note right away

Jot down information about the interview and begin evaluating if this is the right job for you

Prepare for potential salary negotiations by reviewing salary information

Follow up afterwards to check on the status of the hiring decision [Based on the time line discussed during interview]

Interviewing Myths & Facts

Myth #1: The candidate with the best education, skills, and experience will get the job

Interviewing Myths & Facts

Myth #2: If the interviewer asks if I have any negatives or weaknesses, I should indicate I have none

Interviewing Myths & Facts

Myth #3: I’ll be at a disadvantage because I’ll be nervous

Interviewing Myths & Facts

Myth #4: Because I am a college student, I do not have the ability to negotiate a salary

Interviewing Myths & Facts

Myth #5: My major goal in the interview is to get the job

Resume Review

Cheryl Skinner, BA, RRT, CPFTClinical Assistant Professor: Respiratory Care Education

University Of Kansas Medical Center

[email protected]

QUESTIONS???

Thank You