Claire Moore Introduction to Oral Communication 1

Employment Interview Techniques

Impress for Success

Claire Moore Introduction to Oral Communication 2

30-Second Test

Interviewers form strong opinions about applicants within 30 seconds

The first 30 seconds can make or break an interview

Claire Moore Introduction to Oral Communication 3

Attitude 40%Attitude 40%

Image &Appearance 25%Image &Appearance 25%

Communication(verbal & nonverbal) 25%Communication(verbal & nonverbal) 25%

Job Qualifications 10% Job Qualifications 10%

How You Are Rated in InterviewsHow You Are Rated in Interviews

Claire Moore Introduction to Oral Communication 4

In Order of Importance

Attitude Image /Appearance Communication Skills

Claire Moore Introduction to Oral Communication 5

Make your appearance appropriate

Be friendly, courteous, enthusiastic

Speak positively

Use positive body language

Project an air of confidence and pride

Demonstrate knowledge of/interest in the employer

How to Project a Winning AttitudeHow to Project a Winning Attitude

Claire Moore Introduction to Oral Communication 6

Image / Appearance

Conservative: business-like, no extremes

Clean, neat, appropriate for industry

Complementary, appropriate colors

Squeaky clean from head to toe

Alert--be well rested

Claire Moore Introduction to Oral Communication 7

Tips for Effective Verbal Communication

Use the interviewer’s name

Use positive, courteous terms

Use a pleasant voice tone

Emphasize your strengths

Keep the content professional

Claire Moore Introduction to Oral Communication 8

Tips for Effective Nonverbal Communication

Firm, warm handshake Relaxed facial expressions, smile Eye contact: Direct yet comfortable Voice: Energetic, pleasant Posture: Erect, relaxed, no fidgeting Walk: Tall, confident

Claire Moore Introduction to Oral Communication 9

Emphasize What Employers Look For

What you can do: job specific and transferable skills

What you will do: good work ethic, dependability

How you fit: positive attitude and appearance, good teamwork and people skills

Claire Moore Introduction to Oral Communication 10

Prepare an Interview Marketing Kit

Use a professional binder or small attaché case.

Include portfolio and other items appropriate for each interview.

The benefits: You look professional; you feel prepared and confident.

Claire Moore Introduction to Oral Communication 11

Interview Marketing Kit Contents

Job-related work samples (from work or school) Required certificates, licenses, transcripts, etc. Copies of your resume, letters of recommendation List of appropriate references Notebook with your pertinent questions Pens, pencils, appointment calendar

Claire Moore Introduction to Oral Communication 12

Close the Interview Skillfully

Watch for signs it’s time to close Ask when you will be notified of hiring decision Make notes of appointments/actions required If you’re interested in the job, say so! Use interviewer’s name in parting remarks Maintain good posture, smile and give a firm

handshake Thank the receptionist by name

Claire Moore Introduction to Oral Communication 13

Checklist for Interviewing Like a Pro

Project a positive, enthusiastic attitude Dress and groom professionally Use positive verbal & nonverbal communication Present a polished interview Marketing Kit Close the interview skillfully

Claire Moore Introduction to Oral Communication 14

Congratulations!

You’re well on your way to getting that job.

Best of luck to you