www.intertek.com

Intertek Overview 2009

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The Intertek Relationship

Our focusTo support our customers globally and locally

Our servicesTo provide quality, environmental and safety services for a wide range of products, commodities and industries

By outsourcingServices to Intertek, brings increased value to customersproducts and processes

Your focusOn your core businesses and processes

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Your Focus

Speed to MarketTo cut lead times and costs without cutting corners on safety

Reduce RiskTo reduce and avoid financial, operational and environmental risks involved with your activities

Brand ProtectionProtect your corporate reputation and brand value

Focused ResourcesFree up valuable resources to allocate to your core services

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Our Heritage

1885Caleb Brett founds a marine surveying business

1896Thomas Edison establishes whats later renamed as the Electrical Testing Laboratories (ETL)

todayNow recognised as the famousETL mark

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An Extensive Global Network

More than

1,000laboratories and offices

FTSE 100 company in the Support Services sector

Market capitalisationat 1.5 billion

More than

100countries

Over

23,000people

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Our Mission

CommitmentTo add value for our customers

InnovationProvide solutions to support customer success

ExpertiseIndustry specific knowledge and competitive know-how across diverse markets

ConfidenceFor customers to succeed in the global marketplace

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Creating Value Through Expertise

KnowledgeLocal legislation, culture and market conditions

IndependenceServices ensuring safety, quality and environmental impact of products and processes

Industry focusDriving our creative thinking for client solutions

UnderstandingFuture development and changing services in response

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Service Excellence

ResponsivenessAppreciate the importance of time-to-market

ConsistencyTailored services meeting global and local needs

Local contactProvides access to our global network

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Our Industries

Supporting our customers in their global tradeOur organisation The industries we operate in What we doOur organisation What we doThe industries we operate in

Our organisation Industries we operate in What we do

Testing

Inspection

Certification

Auditing

Outsourcing

Advisory

Quality Assurance

Consumer Goods

Commercial & Electrical

Oil, Chemical & Agri

Analytical Services

Industrial Services

Minerals

Aerospace & AutomotiveBuilding ProductsChemicalConsumer Goods & RetailersElectrical & ElectronicEnergyFood & AgricultureGovernment & InstitutionsIT & TelecomIndustrialMedical & PharmaceuticalPetroleumToys, Games & HardlinesTextile, Apparel & Footwear

www.intertek.com

Our Industries

Supporting our customers in their global tradeOur organisation The industries we operate in What we doOur organisation What we doThe industries we operate in

Our organisation Industries we operate in What we do

Testing

Inspection

Certification

Auditing

Outsourcing

Advisory

Quality Assurance

Consumer Goods

Commercial & Electrical

Oil, Chemical & Agri

Analytical Services

Industrial Services

Minerals

www.intertek.com

Financials - Full year results 2008

Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to 31 December. EUR and USD $ amounts reflect average exchange rates for 2008.

Revenue Operating profits

GBP 1004mUp 29% at actual

165mUp 35% at actual

EUR 1,270m 208m

USD $ $1,880m $308m

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Financials - Intertek balance sheet

Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to 31 December.

At 31 December 2008 - m 2008 2007

Property and lab equipment 234.8 149.2

Goodwill & intangible assets 297.3 183.4

Other assets & liabilities 33.9 15.8

566.0 348.4

Shareholder funds 241.7 164.2

Minority interests 16.0 11.6

Net debt 308.3 172.6

566.0 348.4

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Aerospace

A range of solutions for the airline industry including: Fuel analysis Metallurgy testing Corrosion testing Fracture analysis on aerospace composites Failure analysis on advanced aerospace

materials

AS9100 Series auditing & certification

CustomersRolls Royce, Aerojet, Bombardier

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Agriculture

An extensive range of solutions for the worlds food product and agriculture industries:

Quality control, grading, weight & quality guarantees

Cargo inspection for agricultural commodity and food products, dry & liquid bulk cargoes and otherhigh value shipments

Around the clock professional services to helpclients reduce trade-related risks

CustomersCargill, Glencore, Bunge, ADM, Noble

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Analytical Services

A global network of over 1,000 expert scientists and engineers With years of experience serving three main industrial sectors:

Upstream oil and gas including cargo services Materials Testing including measurement of polymers,

ceramics, paints, coatings, adhesives, petrochemicals and electronic materials

Pharmaceuticals and biotechnology including Fine & Specialty Chemical services such as REACH support and GLP new product registration analysis

CustomersBP, Shell, Rolls Royce, SABIC, AstraZeneca, Unilever

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Automotive

Offering the automotive industry an extensive range of testing services including:

Performance tests such as environmental, durability, vibration &materials

Accelerated stress Lighting/Photometric and EMC Electrical/Audio Emissions Lube oil additive package & novel fuels analysis Hybrid Technology Development R&D support for novel materials Failure analysis and problem solving Management systems certification to standards such as ISO/TS 16949

CustomersGM, Ford, Chrysler, IAC, Decoma

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Building Products

From code compliance consulting to product evaluations and ICC-ES submittals for approval, Intertek can serve as your single source for product testing & certification.

Fire & Flammability Testing Miami-Dade testing Doors, hardware and fenestration products Hearth and Plumbing products All construction products Field Labelling

CustomersBASF, ASSA ABLOY, Georgia Pacific, Ingersoll Rand, Owens Corning

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Chemicals

Providing expertise to the worlds oil, chemical and advanced materials industry with:

Routine Testing and REACH support Cargo Services support Higher end investigation for next generation chemicals Problem solving and yield improvement Measurement science for new products & materials

development Outsourcing Support including laboratory efficiency

optimizing programs, benchmarking and expert witness legal support

CustomersSabic, DSM, Dow, Infineum, Canadian Tier

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Consumer Products

Global leader of consumer goods testing for retailers and manufacturers. Industries we support include:

Customers

McDonalds, Huffy, Levi Strauss, IKEA, Tesco, Mothercare, Sears

Toys & Games Juvenile Products Hardlines Home Appliances

& Electronics Fireworks

Textiles & Apparel

Footwear

Accessories

Cosmetics & Beauty

Food

Home Furnishings & Furniture

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Intertek offers the fastest and most responsive testing and certification services in:

Product safety Electromagnetic compatibility Product performance Energy efficiency Global approvals: providing access to more than

120 countries

CustomersPanasonic, BRK First Alert, Honeywell

Electrical & Electronic

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Energy

Helping energy companies improve efficiency along the entire supply chain. These include:

Specialist exploration & production technical services Inspection of crude oil & refined cargoes Metering, measurement, calibration & fiscal allocation Testing and certification of petroleum, refined products &

natural gas Catalyst & process technical services Alternative & renewable energy support services e.g. bio-

fuels, wind turbine inspection, nuclear Environmental and safety Quality Management systems

CustomersBP, Shell, ChevronTexaco, Valero, STATOIL, Exxon

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Food

For food systems, processes and products, Intertek offers: Quality, safety and risk assessments Certification to international standards on a global scale Advisory solutions: Research, traceability, training,

standards development, risk management, quality & safety systems management, proactive product development and food package testing

Approved food service provider for all large global food producers and the very first to be accepted by global Halal to certify to their standards.

CustomersAuchan, Carrefour, Hagen-Dazs, Nestl, LIDL

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Government and Institutions

Trade services to governments, customs departments and industrial companies, including:

Cargo scanning Pre-shipment inspection Standards programmes

CustomersGovernment of Bangladesh, Nigeria, Kuwait, Mozambique, Saudi Arabia

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Health and Environmental Services

Intertek offers complete solutions for health and environmental compliance for global, regional or local compliance, providing sound traceability systems and strict enforcement of due diligence policies. Our solutions offer comprehensive services including on-call consulting, product testing and analysis, legal representation, certification and corporate education appropriate for all types and levels of business.

Restricted substances: RoHS & REACH

Substances of concern

Life cycle assessment

Design for the environment

End of life/waste

CustomersBorders, Citgo, Eastman Kodak, General Electric Healthcare, Microsoft, Readers Digest

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Industrial

Providing major oil & gas, power generation, chemical and petrochemical companies technical verification, inspection, auditing and testing services such as:

Vendor assessment, inspection & expediting services Inspection & non-destructive testing (NDT) 3D laser scanning & dimensional control Asset Integrity Management Engineering consultancy Certification of management systems & processes Health, Safety & Environmental services

CustomersFluor, Linde, Bechtel, BP, Lear Corp, ExxonMobil, GE, Citgo

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IT & Telecom

From Wi-Fi fibre optics, mobile phones to microwave radios and computers, Intertek tests a wide range of telecom and wireless products in the areas of:

Product Safety Electromagnetic compatibility Certification & QA for handset and network applications NEBS: reliability testing of network and central office

products Energy efficiency

CustomersQualcomm, Verizon and Verizon Wireless, Adtran

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Medical

Intertek offers the expertise to test your device wherever, whenever and however you need it.

Electrical safety and EMC testing Performance testing and benchmarking Management systems certification Environmental compliance Manufacturing support and failure analysis R&D analytical support (cGMP) Stability and storage testing Supply chain auditing and qualification API elution bioanalysis

CustomersAbbott, Baxter, SIEMENS, Welch Allyn, Medtronic, Agfa Healthcare, Smiths Medical

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Minerals

Intertek offers complete and analytical solutions to the worlds minerals, ore and mining industry:

Sample preparation and analysis: gold, precious and basemetals, uranium, iron ore

Fire assay, AAS/XRF/Carbon and Sulphur analysis, wet chemistry consulting

Robotics & automated laboratory systems Testing & analysis of steam-coal, coking coal,

metallurgical coke and petroleum coke Cargo inspection & shipment/ umpire analysis

CustomersELKVALLEY coal corporation, Coal Valley Resources Inc, Vale

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Petroleum

A comprehensive range of expert technical services to the oil and gas industry worldwide. These include:

Specialist exploration and production technical services Inspection of crude oil and refined cargoes Metering, measurement, calibration & fiscal allocation Testing & certification of petroleum, refined products &

natural gas Full suite of refining services including catalyst & process

improvement Catalyst & process technical services Manpower support & laboratory outsourcing services

CustomersBP, Shell, ChevronTexaco, Valero, STATOIL, Exxon

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Pharmaceutical

GLP and GMP contract analytical research services for customers engaged in the research, development and manufacture of pharmaceuticals, biopharmaceuticals and specialized healthcare products:

Bio-analysis Immunochemistry Pharmaceutical analytical R&D Biopharmaceutical analytical R&D Controlled release chemical imaging Consulting and auditing Integrated clinical bioequivalence & pharmacokinetics

CustomersMajor global pharmaceutical and biopharmaceutical companies

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Retailers

Drawing on the worldwide expertise across Interteks global network, the retail team supports customers through:

Increasing speed to market

Reducing cost of product

Creating scalability

Optimizing supply chains

Customers

Wal-Mart, Gap Inc, Kohls, Marks & Spencer, The Home Depot, Nordstrom, Canadian Tire

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Systems Certification

Providing customized auditing solutions to help you meet customer and business objectives:

Accredited third-party registration to a wide range of management systems standards (ISO 9001, ISO 14001, and beyond)

Outsourcing partner, providing our auditing core competence for second-party supply chain auditing

Clients across a multitude of industries including Medical Devices, Food Safety, Aerospace, IT, and Automotive

Global and local auditing services for large multinational companies

CustomersAgfa, Nestl, Bose, Lear Corp, Hydro-Qubec

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Textile, Apparel & Footwear

Offering a full scope of testing, inspection, auditing, certification and quality assurance solutions for global retailers, manufacturers,suppliers and distributors of:

CustomersTimberland, Hanover Direct, StrideRite, Payless ShoeSource, JC Penney

Textiles & Apparel

Soft Home Furnishings

Home Appliances & Electronics

Leathergoods and Luggage

Footwear

Accessories

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Toys, Games & Hardlines

Intertek is the first service provider in the world to offer safety standard toy certification to new government regulations on restricted substances.

Offering a full scope of testing, inspection, auditing, certification and quality assurance solutions for:

CustomersBuild-A-Bear Workshop, Highlights for Children, Oriental Trading Company, Raymond Geddes and Company

Juvenile Products

Accessories

Hardlines

Toys & Premiums

Home Furnishings & Furniture

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Testimony - Client ResponsivenessIntertek is built on customer service

Working with Intertek Group as our EU REACH Only Representative has been a rewarding experience. Intertek has provided guidance to CITGO, with respect to legal issues, suppliers, customers and changes of the new EU legislation. CITGO has relied on Intertek's global knowledge and assistance to meet each and every goal within the strict timeline demanded by legislation, suppliers and customers. Intertek continues to help CITGO develop and grow our markets." Interteks mission statement of proving innovative solutions to global companies is exemplified in the services it provides AgfaHealthcare Intertek offers leading edge consultancy and testing services both remotely, on-site and in requested countries to allow Agfa to focus on their core business

(Intertek) RAM has provided us with leading-edge knowledge and processes to assess the safety of our products as we design them, giving us confidence that we will ask the right questions and find the right solutions to any problems.

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