Download - Intertek COMPANY
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www.intertek.com
Intertek Overview 2009
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www.intertek.com
The Intertek Relationship
Our focusTo support our customers globally and locally
Our servicesTo provide quality, environmental and safety services for a wide range of products, commodities and industries
By outsourcingServices to Intertek, brings increased value to customersproducts and processes
Your focusOn your core businesses and processes
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Your Focus
Speed to MarketTo cut lead times and costs without cutting corners on safety
Reduce RiskTo reduce and avoid financial, operational and environmental risks involved with your activities
Brand ProtectionProtect your corporate reputation and brand value
Focused ResourcesFree up valuable resources to allocate to your core services
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Our Heritage
1885Caleb Brett founds a marine surveying business
1896Thomas Edison establishes whats later renamed as the Electrical Testing Laboratories (ETL)
todayNow recognised as the famousETL mark
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An Extensive Global Network
More than
1,000laboratories and offices
FTSE 100 company in the Support Services sector
Market capitalisationat 1.5 billion
More than
100countries
Over
23,000people
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Our Mission
CommitmentTo add value for our customers
InnovationProvide solutions to support customer success
ExpertiseIndustry specific knowledge and competitive know-how across diverse markets
ConfidenceFor customers to succeed in the global marketplace
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Creating Value Through Expertise
KnowledgeLocal legislation, culture and market conditions
IndependenceServices ensuring safety, quality and environmental impact of products and processes
Industry focusDriving our creative thinking for client solutions
UnderstandingFuture development and changing services in response
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Service Excellence
ResponsivenessAppreciate the importance of time-to-market
ConsistencyTailored services meeting global and local needs
Local contactProvides access to our global network
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Our Industries
Supporting our customers in their global tradeOur organisation The industries we operate in What we doOur organisation What we doThe industries we operate in
Our organisation Industries we operate in What we do
Testing
Inspection
Certification
Auditing
Outsourcing
Advisory
Quality Assurance
Consumer Goods
Commercial & Electrical
Oil, Chemical & Agri
Analytical Services
Industrial Services
Minerals
Aerospace & AutomotiveBuilding ProductsChemicalConsumer Goods & RetailersElectrical & ElectronicEnergyFood & AgricultureGovernment & InstitutionsIT & TelecomIndustrialMedical & PharmaceuticalPetroleumToys, Games & HardlinesTextile, Apparel & Footwear
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www.intertek.com
Our Industries
Supporting our customers in their global tradeOur organisation The industries we operate in What we doOur organisation What we doThe industries we operate in
Our organisation Industries we operate in What we do
Testing
Inspection
Certification
Auditing
Outsourcing
Advisory
Quality Assurance
Consumer Goods
Commercial & Electrical
Oil, Chemical & Agri
Analytical Services
Industrial Services
Minerals
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www.intertek.com
Financials - Full year results 2008
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to 31 December. EUR and USD $ amounts reflect average exchange rates for 2008.
Revenue Operating profits
GBP 1004mUp 29% at actual
165mUp 35% at actual
EUR 1,270m 208m
USD $ $1,880m $308m
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Financials - Intertek balance sheet
Listed on the London Stock Exchange, Intertek reports its financial results in sterling (GBP) for the period to 31 December.
At 31 December 2008 - m 2008 2007
Property and lab equipment 234.8 149.2
Goodwill & intangible assets 297.3 183.4
Other assets & liabilities 33.9 15.8
566.0 348.4
Shareholder funds 241.7 164.2
Minority interests 16.0 11.6
Net debt 308.3 172.6
566.0 348.4
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Aerospace
A range of solutions for the airline industry including: Fuel analysis Metallurgy testing Corrosion testing Fracture analysis on aerospace composites Failure analysis on advanced aerospace
materials
AS9100 Series auditing & certification
CustomersRolls Royce, Aerojet, Bombardier
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Agriculture
An extensive range of solutions for the worlds food product and agriculture industries:
Quality control, grading, weight & quality guarantees
Cargo inspection for agricultural commodity and food products, dry & liquid bulk cargoes and otherhigh value shipments
Around the clock professional services to helpclients reduce trade-related risks
CustomersCargill, Glencore, Bunge, ADM, Noble
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Analytical Services
A global network of over 1,000 expert scientists and engineers With years of experience serving three main industrial sectors:
Upstream oil and gas including cargo services Materials Testing including measurement of polymers,
ceramics, paints, coatings, adhesives, petrochemicals and electronic materials
Pharmaceuticals and biotechnology including Fine & Specialty Chemical services such as REACH support and GLP new product registration analysis
CustomersBP, Shell, Rolls Royce, SABIC, AstraZeneca, Unilever
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Automotive
Offering the automotive industry an extensive range of testing services including:
Performance tests such as environmental, durability, vibration &materials
Accelerated stress Lighting/Photometric and EMC Electrical/Audio Emissions Lube oil additive package & novel fuels analysis Hybrid Technology Development R&D support for novel materials Failure analysis and problem solving Management systems certification to standards such as ISO/TS 16949
CustomersGM, Ford, Chrysler, IAC, Decoma
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Building Products
From code compliance consulting to product evaluations and ICC-ES submittals for approval, Intertek can serve as your single source for product testing & certification.
Fire & Flammability Testing Miami-Dade testing Doors, hardware and fenestration products Hearth and Plumbing products All construction products Field Labelling
CustomersBASF, ASSA ABLOY, Georgia Pacific, Ingersoll Rand, Owens Corning
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Chemicals
Providing expertise to the worlds oil, chemical and advanced materials industry with:
Routine Testing and REACH support Cargo Services support Higher end investigation for next generation chemicals Problem solving and yield improvement Measurement science for new products & materials
development Outsourcing Support including laboratory efficiency
optimizing programs, benchmarking and expert witness legal support
CustomersSabic, DSM, Dow, Infineum, Canadian Tier
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Consumer Products
Global leader of consumer goods testing for retailers and manufacturers. Industries we support include:
Customers
McDonalds, Huffy, Levi Strauss, IKEA, Tesco, Mothercare, Sears
Toys & Games Juvenile Products Hardlines Home Appliances
& Electronics Fireworks
Textiles & Apparel
Footwear
Accessories
Cosmetics & Beauty
Food
Home Furnishings & Furniture
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Intertek offers the fastest and most responsive testing and certification services in:
Product safety Electromagnetic compatibility Product performance Energy efficiency Global approvals: providing access to more than
120 countries
CustomersPanasonic, BRK First Alert, Honeywell
Electrical & Electronic
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Energy
Helping energy companies improve efficiency along the entire supply chain. These include:
Specialist exploration & production technical services Inspection of crude oil & refined cargoes Metering, measurement, calibration & fiscal allocation Testing and certification of petroleum, refined products &
natural gas Catalyst & process technical services Alternative & renewable energy support services e.g. bio-
fuels, wind turbine inspection, nuclear Environmental and safety Quality Management systems
CustomersBP, Shell, ChevronTexaco, Valero, STATOIL, Exxon
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Food
For food systems, processes and products, Intertek offers: Quality, safety and risk assessments Certification to international standards on a global scale Advisory solutions: Research, traceability, training,
standards development, risk management, quality & safety systems management, proactive product development and food package testing
Approved food service provider for all large global food producers and the very first to be accepted by global Halal to certify to their standards.
CustomersAuchan, Carrefour, Hagen-Dazs, Nestl, LIDL
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Government and Institutions
Trade services to governments, customs departments and industrial companies, including:
Cargo scanning Pre-shipment inspection Standards programmes
CustomersGovernment of Bangladesh, Nigeria, Kuwait, Mozambique, Saudi Arabia
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Health and Environmental Services
Intertek offers complete solutions for health and environmental compliance for global, regional or local compliance, providing sound traceability systems and strict enforcement of due diligence policies. Our solutions offer comprehensive services including on-call consulting, product testing and analysis, legal representation, certification and corporate education appropriate for all types and levels of business.
Restricted substances: RoHS & REACH
Substances of concern
Life cycle assessment
Design for the environment
End of life/waste
CustomersBorders, Citgo, Eastman Kodak, General Electric Healthcare, Microsoft, Readers Digest
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Industrial
Providing major oil & gas, power generation, chemical and petrochemical companies technical verification, inspection, auditing and testing services such as:
Vendor assessment, inspection & expediting services Inspection & non-destructive testing (NDT) 3D laser scanning & dimensional control Asset Integrity Management Engineering consultancy Certification of management systems & processes Health, Safety & Environmental services
CustomersFluor, Linde, Bechtel, BP, Lear Corp, ExxonMobil, GE, Citgo
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IT & Telecom
From Wi-Fi fibre optics, mobile phones to microwave radios and computers, Intertek tests a wide range of telecom and wireless products in the areas of:
Product Safety Electromagnetic compatibility Certification & QA for handset and network applications NEBS: reliability testing of network and central office
products Energy efficiency
CustomersQualcomm, Verizon and Verizon Wireless, Adtran
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Medical
Intertek offers the expertise to test your device wherever, whenever and however you need it.
Electrical safety and EMC testing Performance testing and benchmarking Management systems certification Environmental compliance Manufacturing support and failure analysis R&D analytical support (cGMP) Stability and storage testing Supply chain auditing and qualification API elution bioanalysis
CustomersAbbott, Baxter, SIEMENS, Welch Allyn, Medtronic, Agfa Healthcare, Smiths Medical
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Minerals
Intertek offers complete and analytical solutions to the worlds minerals, ore and mining industry:
Sample preparation and analysis: gold, precious and basemetals, uranium, iron ore
Fire assay, AAS/XRF/Carbon and Sulphur analysis, wet chemistry consulting
Robotics & automated laboratory systems Testing & analysis of steam-coal, coking coal,
metallurgical coke and petroleum coke Cargo inspection & shipment/ umpire analysis
CustomersELKVALLEY coal corporation, Coal Valley Resources Inc, Vale
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Petroleum
A comprehensive range of expert technical services to the oil and gas industry worldwide. These include:
Specialist exploration and production technical services Inspection of crude oil and refined cargoes Metering, measurement, calibration & fiscal allocation Testing & certification of petroleum, refined products &
natural gas Full suite of refining services including catalyst & process
improvement Catalyst & process technical services Manpower support & laboratory outsourcing services
CustomersBP, Shell, ChevronTexaco, Valero, STATOIL, Exxon
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Pharmaceutical
GLP and GMP contract analytical research services for customers engaged in the research, development and manufacture of pharmaceuticals, biopharmaceuticals and specialized healthcare products:
Bio-analysis Immunochemistry Pharmaceutical analytical R&D Biopharmaceutical analytical R&D Controlled release chemical imaging Consulting and auditing Integrated clinical bioequivalence & pharmacokinetics
CustomersMajor global pharmaceutical and biopharmaceutical companies
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Retailers
Drawing on the worldwide expertise across Interteks global network, the retail team supports customers through:
Increasing speed to market
Reducing cost of product
Creating scalability
Optimizing supply chains
Customers
Wal-Mart, Gap Inc, Kohls, Marks & Spencer, The Home Depot, Nordstrom, Canadian Tire
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Systems Certification
Providing customized auditing solutions to help you meet customer and business objectives:
Accredited third-party registration to a wide range of management systems standards (ISO 9001, ISO 14001, and beyond)
Outsourcing partner, providing our auditing core competence for second-party supply chain auditing
Clients across a multitude of industries including Medical Devices, Food Safety, Aerospace, IT, and Automotive
Global and local auditing services for large multinational companies
CustomersAgfa, Nestl, Bose, Lear Corp, Hydro-Qubec
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Textile, Apparel & Footwear
Offering a full scope of testing, inspection, auditing, certification and quality assurance solutions for global retailers, manufacturers,suppliers and distributors of:
CustomersTimberland, Hanover Direct, StrideRite, Payless ShoeSource, JC Penney
Textiles & Apparel
Soft Home Furnishings
Home Appliances & Electronics
Leathergoods and Luggage
Footwear
Accessories
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Toys, Games & Hardlines
Intertek is the first service provider in the world to offer safety standard toy certification to new government regulations on restricted substances.
Offering a full scope of testing, inspection, auditing, certification and quality assurance solutions for:
CustomersBuild-A-Bear Workshop, Highlights for Children, Oriental Trading Company, Raymond Geddes and Company
Juvenile Products
Accessories
Hardlines
Toys & Premiums
Home Furnishings & Furniture
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Testimony - Client ResponsivenessIntertek is built on customer service
Working with Intertek Group as our EU REACH Only Representative has been a rewarding experience. Intertek has provided guidance to CITGO, with respect to legal issues, suppliers, customers and changes of the new EU legislation. CITGO has relied on Intertek's global knowledge and assistance to meet each and every goal within the strict timeline demanded by legislation, suppliers and customers. Intertek continues to help CITGO develop and grow our markets." Interteks mission statement of proving innovative solutions to global companies is exemplified in the services it provides AgfaHealthcare Intertek offers leading edge consultancy and testing services both remotely, on-site and in requested countries to allow Agfa to focus on their core business
(Intertek) RAM has provided us with leading-edge knowledge and processes to assess the safety of our products as we design them, giving us confidence that we will ask the right questions and find the right solutions to any problems.
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