internship site visit presentation
TRANSCRIPT
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FACULTY OF MANAGEMENT
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INTRODUCTION• NAME : LAI VOON WEI
• ID : 1081108082
• COURSE : BBA MARKETING WITH MULTIMEDIA
• ACADEMIC SUPERVISOR : Mdm Nurazlin
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Overview Of The Organization
It was founded in 2002 as a Software service provider
In 2004, Softsolvers awarded the MSC status by Malaysia government
It offers the services from On- Demand Application Services, Open Source Solution to Outsourcing services
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Overview Of The Organization
On Demand Solution – Sales Force & HR Automation
Open Source Solution – Supply Chain & CRM
Outsourcing Solution – Product Engineering & Web Application
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Overview Of The Organization
Softsolvers created SecondCRM in 2010
Help SME increase Sales, Improve customer retention, Enhance staff productivity, Save cost
Asia Top 50 Apps in 2010, E27 Singapore
2010 Silver award for Best CRM Implementation, CCAM Malaysia
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Training Program
The Internship Program- 4th June 2012 ↔ 7th of Sept 2012
Position : Trainee of Sales and Marketing
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Training Program
The Task Assigned to me During My Internship
- Find out the potential leads from online
- Do research on potential leads
- Find out their decision maker
- Key in their information into CRM system
- Send them email and make cold call to them
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Training Program
Other duties During My Internship
- Give positive mind to potential customer during workshop- Consult them how CRM can implies to their business to increase sales & profit- Give out the promotion flyers within Klang Valley- Attend many exhibitions and promote our CRM
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Training Program
The Marketing methods use during my Internship
- Tele - marketing
- Internet marketing
- Direct marketing
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Training Program
My Contribution during my Internship
- Create warm call strategy for Softsolvers
- Create more than 400 leads to seek for the
potential customers
- Actively assisted by events coordinator for SecondCRM
workshops and exhibitions
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Training Program
Feedbacks/Findings- Learn the knowledge of CRM- Manage good relationship with employees- Use different communication ways to different customers - Work as team
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Conclusion
Benefit of Internship
- Exposure in practical life- Vision broadness- Improve communication skills
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Photos
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Photos
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Thank You