INTERNATIONAL TRADE

ADMINISTRATION

BUDGET

ESTIMATES

FISCAL YEAR 2014

CONGRESSIONAL SUBMISSION

PRIVILEGED The information contained

herein must not be

disclosed outside the

Agency until made public

by the President or by the

Congress

Department of Commerce International Trade Administration

Budget Estimates, Fiscal Year 2014 Congressional Submission

TABLE OF CONTENTS

Exhibit PageExhibitNumber Number

2 Organization Chart ITA- 3 3 Executive Summary ITA- 5

3A Performance Goals and Measures ITA- 9 Operations and Administration

5 Summary of Resource Requirements: Direct Obligations ITA- 31 6 Summary of Reimbursable Obligations ITA- 32 7 Summary of Financing ITA- 33 9 Justification of Adjustments To Base ITA- 35

Justification of Program and Performance Industry and Analysis

10 Program and Performance: Direct Obligations ITA- 41 11 Program and Performance: Reimbursable Obligations ITA- 42 12 Justification of Program and Performance ITA- 43 13 Program Changes for FY 2014 ITA- 48 14 Program Change Personnel Detail ITA- 51 15 Program Change Detail by Object Class ITA- 52

Enforcement and Compliance 10 Program and Performance: Direct Obligations ITA- 53 11 Program and Performance: Reimbursable Obligations ITA- 54 12 Justification of Program and Performance ITA- 55 13 Program Changes for FY 2014 ITA- 60 14 Program Change Personnel Detail ITA- 65 15 Program Change Detail by Object Class ITA- 67

Global Markets 10 Program and Performance: Direct Obligations ITA- 69 11 Program and Performance: Reimbursable Obligations ITA- 70 12 Justification of Program and Performance ITA- 71 13 Program Changes for 2014 ITA- 76 14 Program Change Personnel Detail ITA- 81 15 Program Change Detail by Object Class ITA- 86

Executive Direction and Administration 10 Program and Performance: Direct Obligations ITA- 93 11 Program and Performance: Reimbursable Obligations ITA- 94 12 Justification of Program and Performance ITA- 95 13 Program Changes for 2014 ITA- 96 14 Program Change Personnel Detail ITA- 99

ITA - 1

Department of Commerce International Trade Administration

Budget Estimates, Fiscal Year 2014 Congressional Submission

TABLE OF CONTENTS

15 Program Change Detail by Object Class ITA- 101 16 Summary of Requirements by Object Class ITA- 103 18 Activity/Sub activity Change Crosswalk-Part 1 ITA- 105 19 Activity/Sub activity Change Crosswalk-Part 2 ITA- 106 32 Juustification of Proposed Language Changes ITA- 107 34 Consulting and Related Services ITA- 109 35 Periodicals, Pamphlets, and Audiouvisual Services ITA- 111 36 Average Grade and Salaries ITA- 113

Grants to Manufacturers of Worsted Wool 5 Summary of Resource Requirements: Direct Obligations ITA- 115 7 Summary of Financing ITA- 117 10 Program and Performance: Direct Obligations ITA- 119 12 Justification of Program and Performance: ITA- 121 16 Summary of Requirements by Object Class ITA- 123

Glossary of Budget Acronyms and Terms ITA- 125

ITA - 2

 

         

       

                               

 

 

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3).

EXECUTIVE SUMMARY

The global economy is changing rapidly with the rise of new foreign competitors, complex cross-border economic integration, and the fast pace of innovation. Moreover, the global recession has demonstrated how interdependent the world has become and underscores the need for the United States to compete globally. U.S. domestic consumption, which has driven economic growth in recent decades, will not be enough to ensure the competitiveness and health of our domestic industries.

The strength of the U.S. economy continues to depend on a vibrant global marketplace. A renewed focus on ensuring U.S. companies’ success in overseas markets and increasing foreign direct investment in the United States will not only help strengthen the long-term health of U.S. industries, but also directly stimulate domestic job creation. Recognizing the important role of exports to U.S. economic recovery, President Obama announced the National Export Initiative (NEI), which set the goal of doubling exports by the end of 2014, which will support millions of U.S. jobs. Foreign direct investment in the United States also contributes significantly to U.S. economic growth and prosperity.

The International Trade Administration’s (ITA) mission is to create prosperity by strengthening the international competitiveness of U.S. industry, promoting trade and investment, and ensuring fair trade and compliance with trade laws and agreements. In support of the Administration’s export and investment priorities, ITA has redirected resources to key export promotion programs, optimized its support to export-ready industries, targeted high-growth, emerging markets, including the removal of trade barriers and expanding market access, vigorously enforced trade rules and trade laws, and promoted the relationship between export growth and investment.

ITA, through its programs, services, and workforce leverages its relationships with and understanding of industry and its domestic and overseas field presence to better serve its range of customers. The organization consists of three business units that will work seamlessly together to achieve ITA’s mission effectively and efficiently: (1) Industry and Analysis; (2) Enforcement and Compliance; and (3) Global Markets. The combination of its industry sector, regional, and trade expertise alongside its export promotion, enforcement and compliance, and policy responsibilities enables it to analyze ITA’s customers’ issues and needs holistically, make recommendations, and take actions.

Industry and Analysis advances the international competitiveness of U.S. industries by leveraging in-depth sector and analytical expertise and relationships with U.S. industry in the development and execution of innovative international trade and investment policies and strategies; expands U.S. exports by utilizing relationships with industry stakeholders and strategic partners in the design and conduct of export promotion programs that provide higher value to private sector clients; and adds value to U.S. trade and investment policies and programs through administration of industry advisory committees.

Enforcement and Compliance promotes the efficient and effective administration of U.S. antidumping (AD) / countervailing (CVD) trade law remedies; addresses and curtails trade-distorting practices; promotes adoption of disciplines and practices by U.S. trading partners that enhance transparency and impartiality in foreign trade law practices and administration; and administers the Foreign Trade Zone (FTZ) program and other import programs that support U.S. jobs. It also represents and advocates on behalf of U.S. industry interests with regard to the

ITA - 5

exercise and enforcement of U.S. rights under bilateral and multilateral trade agreements, including through the interagency mechanisms.

Global Markets advances U.S. commercial interests by engaging with foreign governments and U.S. businesses, identifying and resolving country-specific market barriers, and leading interagency efforts advocating for U.S. firms with foreign governments; expands U.S. exports by developing and implementing policies and programs to increase U.S. access to and presence in foreign markets; provides market contacts, knowledge, opportunities and customized solutions to U.S. firms, especially small and medium-sized enterprises; and expands foreign investment into the United States by promoting the U.S. as an investment destination.

Expand Overseas Presence in Priority Markets: +$40.0 million / 21 FTE

ITA is requesting an increase of 21 FTE and $40.0 million to place Foreign Commercial Service Officers and the equivalent of 146 locally engaged staff in high-growth, NEI priority markets. The expansion will support the Administration's Asia Rebalance and the U.S. strategy towards Sub-Saharan Africa and enable identification of more export opportunities for U.S. companies, more rapid and timely business counseling, and enhanced commercial diplomacy and advocacy support.

SelectUSA: +$20.0 million / +31 FTE

ITA is requesting an increase of 31 FTE and $20.0 million to support implementation of the SelectUSA program, established by Presidential Executive Order on June 15, 2011. SelectUSA will encourage, facilitate, and accelerate foreign direct investment in the United States to create jobs and spur economic growth.

Interagency Trade Enforcement Center: +$20.1 million / +20 FTE

ITA is requesting an increase of 20 FTE and $20.1 million to support the Interagency Trade Enforcement Center, led by the U.S. Trade Representative (USTR) and the DOC. The Interagency Trade Enforcement Center will strengthen the U.S. Government’s capacity to monitor and enforce U.S. trade rights under international agreements and other domestic and international trade enforcement authorities. The Center will also serve as a conduit for the exchange of information with other federal agencies related to potential violations of international trade agreements with foreign trading partners; and conduct outreach to U.S. workers, businesses, and other interested persons to foster greater coordination and participation in the identification and reduction of foreign trade barriers.

Trade Promotion Coordinating Committee: +$0.0 million / +0 FTE

ITA proposes to reassign responsibility for the Trade Promotion Coordinating Committee (TPCC) Secretariat from the Global Markets to Executive Direction and Administration and move $1.0 million and 4 FTE between the two organizations to support this action.

Commercial Law Development Program (CLDP): +$2.0 million / +4 FTE

ITA is requesting $2.0 million and 4 FTE to support the Commercial Law Development Program. CLDP’s technical assistance to developing countries helps create transparent legal systems and fair business regulations that enable host countries to comply with international and bilateral trade obligations and promote commercial rule of law. This increase provides direct funding in

ITA - 6

addition to funding provided by the State Department and further enhances this longstanding and successful program.

ITA Organizational Optimization: -$6.6 million / -22 FTE

ITA has closely examined its organization to optimize its program structure to meet the Administration’s deficit reduction goals, while still supporting the National Export Initiative (NEI) efficiently and effectively. ITA is requesting a decrease of 22 FTE and $6.6 million. As part of this effort, ITA will: • Reduce I&A activities related to Organization for Economic Cooperation and

Development (OECD), Asia/Pacific Economic Cooperation (APEC), and standards; • I&A will also reduce or eliminate its industry outreach activities including organizing

conferences, business roundtables, and seminars unrelated to NEI sector strategy implementation;

• E&C will adapt lower priority activities in favor of supporting higher priority activities, including involving statutorily-driven AD/CVD casework and ITEC;

• Decrease GM specialists in headquarters that combat non-tariff barriers in customs, standards, and transparency in markets that are not priorities or have a limited return on investment;

• Consolidate GM staff to cover priority markets such as Free Trade Agreement (FTA) partners, emerging markets such as China and India, and next tier markets such as Turkey and Indonesia that have significant trade barriers but are poised to offer significant opportunities for U.S. firms in the near future; and

• Streamline Executive Direction/Administration (ExAd) operations in areas such as IT-related services, human capital, general administrative support, by reengineering business processes to be more efficient and effective.

Consolidation of Organizational Structure -$8.0 million / -45 FTE

Since 2010, ITA has worked diligently to realign resources with the President’s NEI priorities including: redirecting resources to key export promotion programs; optimizing our support to export-ready industries; and targeting high-growth, emerging markets, including the removal of trade barriers and expanding market access; and vigorously enforcing trade rules. Going forward, ITA is committed to sustaining and growing these efforts and has recognized the opportunity to further modernize and transform trade programs through the development of a streamlined and consolidated organization by FY 2014. In FY 2013, ITA proposed to realign and consolidate its organizational structure to redirect $8.0 million in funding to the NEI and other Presidential priorities. This proposed consolidation includes the reduction of the number of ITA business units from four to three, reducing management oversight and administrative overhead while still supporting the NEI and other Presidential priorities more efficiently and effectively.

Adjustments to Base (ATBs): -$6.1 million / 0 FTE

ITA requests an ATB net decrease of $6.1 million which includes an increase of $9.3 million to provide for increases in labor, costs for non-labor activities, service contracts, utilities; field office lease payments, rent changes from the General Services Administration (GSA), and other pricing adjustments. Within the ATB total is a decrease in the amount of $7.0 million for Capital Security Cost Sharing Program (CSCSP) charges. Furthermore, this adjustment is offset by a technical adjustment to recognize $8.4 million in savings accumulated as the result of 63 employees leaving the agency through the use of Voluntary Early Retirement Authority (VERA) and Voluntary Separation Incentive Payments (VSIP).

ITA - 7

The Administration is continuing its pursuit of an aggressive government-wide effort to curb non-essential administrative spending. As a result, the Department of Commerce continues to seek ways to improve the efficiency of programs without reducing their effectiveness. Building on the International Trade Administration’s administrative savings in FY 2012 ($10.0 million) and planned in FY 2013 ($2.3 million for a total of $12.3 million), an additional $0.6 million in savings is targeted for FY 2014 for a total savings in FY 2014 of $12.9 million.

ITA - 8

FY 2014 Annual Performance Plan

International Trade Administration

Table of Contents

Section 1 Agency Information Section 2 Cross-Agency Priority Goals Section 3 Corresponding DOC Strategic Themes and Goals Section 4 Strategic Objectives / Management Challenges Section 5 Target and Performance Summary Table / Validation and Verification Section 6 Resource Requirements Summary Section 7 Agency Priority Goals Section 8 Other Information

Section 1. Agency Information

ITA’s mission is to create prosperity by strengthening the international competitiveness of U.S. industry, promoting trade and investment, and ensuring fair trade and compliance with trade laws and agreements.

Section 2. Cross-Agency Priority Goals

International Trade Administration is not a leader of or a participant in any Cross-Agency Priority Goals.

Section 3. Corresponding DOC Strategic Themes and Goals

Market Development and Commercialization Goal: Help create market opportunities that equip businesses and communities with the tools they need to create new businesses and quality jobs with special emphasis on unserved and underserved groups.

DOC Objective 8: Provide services to improve the competitiveness of small and medium-sized firms in manufacturing and service industries. ITA Goal/Objective: Create Public-Private partnerships. ITA Goal/Objective: Provide services to improve the competitiveness of small and medium-

sized firms in manufacturing and service industries.

Trade Promotion and Compliance Goal: Improve our global competitiveness and foster domestic job growth while protecting American security.

DOC Objective 9: Increase U.S. export value through an emphasis on trade promotion, market access, compliance and interagency collaboration (including support for small and medium enterprises). ITA Goal/Objective: Increase U.S. export value through an emphasis on trade promotion,

market access, compliance and interagency collaboration (including support for small and medium enterprises).

ITA - 9

ITA Goal/Objective: Expand export promotion of U.S. goods and services to spur economic growth and job creation.

ITA Goal/Objective: Help more U.S. small and medium-sized enterprises (SMEs) become successful exporters.

ITA Goal/Objective: Enhance public/private partnerships and government-wide coordination of export promotion programs.

ITA Goal/Objective: Advance and protect U.S. commercial interests abroad and ensure U.S. companies can compete on a level playing field when bidding for foreign government procurements.

DOC Objective 12: Vigorously enforce U.S. fair trade laws through impartial investigation of complaints, improved access for U.S. firms and workers, and strengthened efforts to ensure compliance with Antidumping/Countervailing Duty remedies. ITA Goal/Objective: Vigorously enforce U.S. fair trade laws through impartial investigation of

complaints, improved access for U.S. firms and workers, and strengthened efforts to ensure compliance with Antidumping/Countervailing Duty remedies.

ITA Goal/Objective: Identify and resolve unfair trade practices, monitor and ensure compliance with trade agreements, reduce barriers for U.S. companies to sell abroad, and develop a global economic environment that foster fair trade.

Section 4. Strategic Objectives/Management Challenges

In the Top Management Challenges Facing the Department, the Office of the Inspector General’s Semiannual Report to Congress lists the main challenges facing the ITA. These include (for ITA along with the rest of Commerce): increasing exports, increasing oversight of resources entrusted by the public and investing for long-term benefits, and strengthening security and investments in information technology:

Implement administration initiatives with effective interagency partnerships through the Trade Promotion Coordinating Committee (TPCC);

Promote the repatriation of manufacturing jobs in the United States through the SelectUSA program;

Allocate resources to support the President’s National Export Initiative (NEI); Correct unfair trade practices and protect our national security through enforcement activities; Implement and expand initiatives to improve operational effectiveness and efficiency through

reutilization of surplus IT equipment and renegotiating contracts overseas to achieve administrative savings;

Utilize strategic sourcing to purchase IT equipment and software; Continue to work to improve IT security by addressing security weaknesses identified in audits

and reviews, and implementing new security tools; Implement IT security policy effectively through strategic recruitment, briefing senior

management, and achieving compliance with OMB’s trusted internet connection (TIC); and Implement the ITA consolidation.

ITA - 10

Sect

ion

5. T

arge

t and

Per

form

ance

Sum

mar

y Ta

ble/

Valid

atio

n an

d Ve

rific

atio

n

DO

C O

bjec

tive

8: P

rovi

de s

ervi

ces

to im

prov

e th

e co

mpe

titiv

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s of

sm

all a

nd m

ediu

m-s

ized

firm

s in

man

ufac

turin

g an

d se

rvic

e in

dust

ries.

ITA - 11

Mea

sure

1:

Exp

orts

gen

erat

ed a

nnua

lly fr

om

publ

ic/p

rivat

e pa

rtner

ship

s FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

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2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

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mou

nt

$73.

7M

$86M

$2

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$1

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$4

67M

$3

89M

D

escr

iptio

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he m

easu

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pres

ents

the

dolla

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ue o

f exp

orts

gen

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arke

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elop

men

t Coo

pera

tor P

rogr

am (M

DC

P) p

roje

ct a

ctiv

ity.

The

MD

CP

is a

pub

lic/p

rivat

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rtner

ship

that

pro

vide

s te

chni

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nd fi

nanc

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ssis

tanc

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non

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fit o

rgan

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“coo

pera

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” lik

e tra

de

asso

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MD

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enh

ance

s th

e co

mpe

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U.S

. ind

ustri

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y re

duci

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artu

p co

sts

of n

ew fo

reig

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arke

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elop

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s.

The

elem

ents

of e

ach

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ect v

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but e

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ples

incl

ude

esta

blis

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pro

duct

dem

onst

ratio

n ce

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road

, und

erw

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g th

e co

st o

f par

ticip

atio

n in

fo

reig

n tra

de s

how

s, a

nd e

duca

ting

fore

ign

auth

oriti

es a

bout

indu

stry

sta

ndar

ds.

Com

men

ts o

n C

hang

es to

Tar

gets

: Pr

ior t

o fis

cal 2

013,

ITA

est

imat

ed fu

ture

MD

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pro

ject

gen

erat

ed e

xpor

ts o

n th

e pr

ojec

tions

mad

e by

eac

h co

oper

ator

whe

n it

subm

itted

its

MD

CP

app

licat

ion.

ITA

adj

uste

d th

ese

initi

al e

stim

ates

from

mul

ti-ye

ar p

roje

ct a

mou

nts

to a

nnua

l fig

ures

. In

late

20

12, i

n an

effo

rt to

repo

rt m

ore

accu

rate

futu

re e

xpor

t est

imat

es, I

TA b

egan

qua

rterly

sur

veys

of c

oope

rato

r est

imat

es o

f exp

orts

in th

e fo

ur

upco

min

g qu

arte

rs. T

he fi

rst c

ompl

ete

resu

lts o

f the

se s

urve

ys b

ecam

e av

aila

ble

in m

id-F

ebru

ary

2013

. The

revi

sed

targ

ets

abov

e ar

e ba

sed

on

thes

e su

rvey

s. IT

A w

orks

har

d w

ith e

ach

coop

erat

or to

max

imiz

e th

e ex

port

resu

lts o

f the

ir M

DC

P p

roje

cts,

but

ulti

mat

ely,

the

coop

erat

ors

know

be

tter t

han

ITA

wha

t lev

el o

f exp

orts

are

like

ly in

the

com

ing

quar

ters

. The

dec

reas

e in

FY

201

4 is

bec

ause

the

coop

erat

or th

at p

rodu

ced

the

larg

est

expo

rts in

pre

viou

s ye

ars

will

hav

e co

mpl

eted

its

full

MD

CP

gra

nt te

rm a

nd th

us w

ill no

long

er b

e in

clud

ed in

repo

rting

.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle: P

rogr

am O

ptim

izat

ion

Exhi

bit 1

3 Pa

ge n

o:

ITA

- 48

Va

lidat

ion

and

Verif

icat

ion

Dat

a So

urce

Fr

eque

ncy

Dat

a St

orag

e In

tern

al C

ontr

ol P

roce

dure

s D

ata

Lim

itatio

ns

Act

ions

to b

e Ta

ken

I&A

Ana

lytic

al

Rep

orts

and

S

tudi

es a

nd

MD

CP

awar

d re

cipi

ents

Ann

ual

I&A

Pla

nnin

g C

oord

inat

ion

and

Man

agem

ent O

ffice

R

ecor

ds

Rep

orte

d qu

arte

rly b

y ea

ch c

oope

rato

r. E

ach

repo

rt is

revi

ewed

by

an IT

A te

am

incl

udin

g an

I&A

indu

stry

spe

cial

ist,

a G

M

coun

try s

peci

alis

t, an

d ad

ditio

nal G

M s

taff

– us

ually

bot

h fo

reig

n an

d do

mes

tic. T

he

MD

CP

man

ager

app

rove

s re

sults

afte

r the

y ar

e fin

aliz

ed. A

ll qu

arte

rly p

erfo

rman

ce

mea

sure

men

t rep

orts

are

mai

ntai

ned

in o

ne

data

base

on

ITA

's lo

cal a

rea

netw

ork.

C

opie

s of

indi

vidu

al re

ports

are

upl

oade

d on

to G

rant

s O

nlin

e, th

e sy

stem

ITA

use

s to

m

anag

e fin

anci

al a

ssis

tanc

e aw

ards

to n

on-

fede

ral e

ntiti

es.

Non

e N

one

Mea

sure

2:

Ann

ual c

ost s

avin

gs re

sulti

ng fr

om th

e ad

optio

n of

I&A

reco

mm

enda

tions

con

tain

ed in

I&A

st

udie

s an

d an

alys

is

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

Targ

ets

base

d on

orig

inal

am

ount

$5

52M

$6

47M

$1

.8B

$0

.0M

$2

50M

$2

50M

D

escr

iptio

n: T

his

mea

sure

cap

ture

s th

e va

lue

adde

d by

Indu

stry

and

Ana

lysi

s an

alys

ts in

inte

rage

ncy

polic

y di

scus

sion

s (e

.g.,

inte

rage

ncy

regu

lato

ry re

view

). A

naly

sts

dete

rmin

e th

e co

st im

pact

s of

var

ious

regu

latio

ns o

n ex

port-

depe

nden

t U.S

. man

ufac

turin

g an

d se

rvic

es in

dust

ries

(incl

udin

g in

dire

ct u

pstre

am a

nd d

owns

tream

effe

cts)

. For

exa

mpl

e, I&

A p

rovi

ded

anal

ysis

and

com

men

ts o

n th

e E

nviro

nmen

tal P

rote

ctio

n A

genc

y’s

“Indu

stria

l Boi

ler”

rule

, as

wel

l as

the

Dep

artm

ent o

f Hom

elan

d S

ecur

ity’s

“10+

2” ru

le, r

esul

ting

in c

ost s

avin

gs to

indu

strie

s re

gula

ted

by th

ose

rule

s.

Com

men

ts o

n C

hang

es to

Tar

gets

: R

elev

ant P

rogr

am

Cha

nge(

s):

Title

: P

rogr

am O

ptim

izat

ion

Exhi

bit 1

3 Pa

ge n

o:

ITA

- 48

Va

lidat

ion

and

Verif

icat

ion

Dat

a So

urce

Fr

eque

ncy

Dat

a St

orag

e In

tern

al C

ontr

ol P

roce

dure

s D

ata

Lim

itatio

ns

Act

ions

to b

e Ta

ken

I&A

Ana

lytic

al

Rep

orts

and

S

tudi

es

Ann

ual/L

ong-

term

I&

A P

lann

ing

Coo

rdin

atio

n an

d M

anag

emen

t Offi

ce

Rec

ords

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

A n

umbe

r of

unfo

rese

eabl

e fa

ctor

s, in

clud

ing

U.S

. bus

ines

s co

oper

atio

n, g

loba

l tra

de tr

ends

, pol

itica

l de

velo

pmen

ts, a

nd

furth

er a

ctio

n by

ot

her f

eder

al

regu

lato

ry a

genc

ies

may

lead

to fu

ture

co

st s

avin

g ou

tcom

es

whi

ch c

ould

diff

er

from

I&A

’s in

itial

es

timat

es d

urin

g th

e ru

lem

akin

g pr

oces

s.

Non

e

Mea

sure

3:

Per

cent

age

redu

ctio

n in

the

per u

nit c

ost

of d

ata

dist

ribut

ion

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

Targ

ets

base

d on

orig

inal

am

ount

14

.4%

0.

9%

1.0%

0.

9%

1.4%

1.

4%

Des

crip

tion:

The

mea

sure

pro

vide

s th

e pe

rcen

tage

redu

ctio

n in

cos

t of d

istri

butin

g da

ta th

roug

h Tr

adeS

tats

Exp

ress

. Tra

deS

tats

Exp

ress

is a

dat

a an

alyt

ical

tool

that

dis

play

s th

e la

test

trad

e da

ta. T

he d

atab

ase

prov

ides

nat

iona

l, st

ate

and

regi

onal

dat

a w

hich

can

be

disp

laye

d in

map

s, g

raph

s,

and

tabl

es. T

he d

atab

ase

also

pro

vide

s ex

port,

impo

rt, a

nd tr

ade

bala

nces

, and

can

be

cust

omiz

ed.

Com

men

ts o

n C

hang

es to

Tar

gets

:

ITA - 12

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Pro

gram

Opt

imiz

atio

n Ex

hibi

t 13

Page

no:

IT

A -

48

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n I&

A A

naly

tical

R

epor

ts a

nd

Stu

dies

Ann

ual/L

ong-

term

I&

A P

lann

ing

Coo

rdin

atio

n an

d M

anag

emen

t Offi

ce

Rec

ords

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

A n

umbe

r of

unfo

rese

eabl

e fa

ctor

s ca

n af

fect

the

outc

ome

incl

udin

g la

bor a

nd e

quip

men

t co

sts

and

deve

lopm

ent

of

subs

titut

e da

ta.

Non

e

DO

C O

bjec

tive

9: In

crea

se U

.S. e

xpor

t val

ue th

roug

h an

em

phas

is o

n tra

de p

rom

otio

n, m

arke

t acc

ess,

com

plia

nce

and

inte

rage

ncy

colla

bora

tion

(incl

udin

g su

ppor

t for

sm

all a

nd m

ediu

m e

nter

pris

es).

ITA - 13

Mea

sure

4:

Num

ber o

f co

mm

erci

al d

iplo

mac

y su

cces

ses

(ann

ual)

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

Targ

ets

base

d on

orig

inal

am

ount

19

6 11

2 24

3 21

5 15

5 N

/A

Des

crip

tion:

Thi

s m

easu

re c

aptu

res

the

resu

lts o

f GM

fron

t-lin

e di

plom

atic

eng

agem

ent w

ith fo

reig

n go

vern

men

ts b

ased

on

actio

ns d

irect

ed

tow

ards

a fo

reig

n go

vern

men

t in

supp

ort o

f a U

.S. c

ompa

ny o

r the

U.S

. nat

iona

l eco

nom

ic in

tere

st. I

n or

der t

o qu

alify

as

a su

cces

s, th

is e

ngag

emen

t re

quire

s an

act

ion

by th

e fo

reig

n go

vern

men

t, an

d an

out

com

e th

at b

enef

its a

U.S

. com

pany

or t

he U

.S. n

atio

nal e

cono

mic

inte

rest

. It s

erve

s as

a

valu

able

tool

to g

auge

GM

per

form

ance

in it

s go

vern

men

t-to-

gove

rnm

ent w

ork

and

capt

ures

a c

ritic

al c

ompo

nent

of t

he p

rogr

am’s

fund

amen

tal

man

date

to p

rote

ct U

.S. b

usin

ess

inte

rest

s ab

road

. C

omm

ents

on

Cha

nges

to T

arge

ts:

This

mea

sure

will

be

disc

ontin

ued

in F

Y 2

014.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n IT

A C

lient

Tr

acki

ng

Sys

tem

Ann

ual

Cus

tom

er

Rel

atio

nshi

p M

anag

emen

t (C

RM

) S

yste

m

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews,

the

annu

al in

depe

nden

t fin

anci

al a

udit,

and

D

OC

/ITA

ver

ifica

tion

and

valid

atio

n re

view

s to

ass

ess

actu

al m

easu

re d

ata.

In a

dditi

on,

each

mon

th, G

M’s

Com

mer

cial

Offi

cers

re

view

cas

e da

ta re

leva

nt to

thei

r are

as in

th

e IT

A C

lient

Tra

ckin

g S

yste

m c

ase

data

base

. All

ITA

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

Som

e of

the

com

mer

cial

issu

es o

n w

hich

GM

’s

Com

mer

cial

Offi

cers

st

atio

ned

over

seas

w

ork

requ

ire

exte

nsiv

e ne

gotia

tion

with

a fo

reig

n go

vern

men

t las

ting

over

12

mon

ths,

w

hich

resu

lts in

flu

ctua

tion

from

yea

r-to

-yea

r in

the

resu

lts

GM

repo

rts.

Non

e

Mea

sure

5:

Per

cent

age

of c

lient

s hi

ghly

like

ly to

re

com

men

d G

M a

ssis

tanc

e FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 Ta

rget

FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

N/A

N

/A

N/A

N

/A

66%

69

%

Des

crip

tion:

Thi

s m

easu

re il

lust

rate

s th

e le

vel o

f clie

nt s

atis

fact

ion

with

Glo

bal M

arke

ts a

nd w

ill b

e us

ed to

impr

ove

the

qual

ity a

nd e

ffici

ency

of

serv

ice

deliv

ery.

Thi

s m

easu

re w

as a

dopt

ed in

FY

201

3.

Com

men

ts o

n C

hang

es to

Tar

gets

: R

elev

ant P

rogr

am

Cha

nge(

s):

Title

: Exp

and

Exp

ort E

xpan

sion

Ex

hibi

t 13

Page

no:

IT

A -

76

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n U

.S. E

xpor

ters

Q

uarte

rly

Clie

nt C

omm

ent

Car

ds (S

urve

y)

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

Non

e.

Non

e.

Mea

sure

6:

Num

ber o

f clie

nts

assi

sted

FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

l FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

N/A

18

,784

20

,143

18

,945

20

,800

22

,150

D

escr

iptio

n: T

his

mea

sure

illu

stra

tes

ITA

’s re

ach

into

the

U.S

. bus

ines

s co

mm

unity

. H

isto

rical

dat

a in

dica

tes

that

ove

r 75

perc

ent o

f com

pani

es

assi

sted

are

sm

all a

nd m

ediu

m–s

ized

ent

erpr

ises

.

ITA - 14

Com

men

ts o

n C

hang

es to

Tar

gets

: R

elev

ant P

rogr

am

Cha

nge(

s):

Title

: Exp

and

Exp

ort E

xpan

sion

Ex

hibi

t 13

Page

no:

IT

A -

76

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n IT

A C

lient

Tr

acki

ng

Sys

tem

Ann

ual

Cus

tom

er

Rel

atio

nshi

p M

anag

emen

t (C

RM

) S

yste

m

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews,

the

annu

al in

depe

nden

t fin

anci

al a

udit,

and

D

OC

/ITA

ver

ifica

tion

and

valid

atio

n re

view

s to

ass

ess

actu

al m

easu

re d

ata.

In a

dditi

on,

each

mon

th, C

omm

erci

al S

ervi

ce o

ffice

rs

revi

ew c

ase

data

rele

vant

to th

eir a

reas

in

the

ITA

Clie

nt T

rack

ing

Sys

tem

cas

e da

taba

se.

All

ITA

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

CR

M d

atab

ase

used

en

terp

rise-

wid

e by

st

aff i

n of

fices

in o

ver

70 c

ount

ries

and

100

U.S

. citi

es th

at is

un

derg

oing

a re

view

to

impr

ove

the

stab

ility

and

perfo

rman

ce o

f thi

s sy

stem

. Fu

rther

mor

e, in

tern

al

cont

rols

are

nee

ded

to e

nsur

e co

mpa

ny

size

is a

ccur

atel

y re

cord

ed.

Rev

iew

and

dep

loy

enha

ncem

ents

to

CR

M d

atab

ase,

IT

infra

stru

ctur

e, a

nd

inte

rnal

con

trols

.

Mea

sure

7:

Dol

lar v

alue

of U

.S. e

xpor

t con

tent

in

advo

cacy

cas

es w

on

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

Targ

ets

base

d on

orig

inal

am

ount

N

/A

N/A

N

/A

$73.

9B

$19.

5B

N/A

D

escr

iptio

n: T

his

mea

sure

illu

stra

tes

the

effe

ctiv

enes

s of

GM

adv

ocac

y ef

forts

to h

elp

U.S

. com

pani

es w

in fo

reig

n go

vern

men

t pro

cure

men

ts b

y pr

ovid

ing

the

dolla

r val

ue o

f U.S

. exp

ort c

onte

nt in

adv

ocac

y ca

ses

won

. Im

prov

emen

t in

this

met

ric is

an

indi

cato

r tha

t GM

adv

ocac

y ef

forts

are

in

crea

sing

ly e

ffect

ive

at e

nsur

ing

that

U.S

. bus

ines

s in

tere

sts

rece

ive

fair

treat

men

t in

fore

ign

mar

kets

. C

omm

ents

on

Cha

nges

to T

arge

ts: T

his

mea

sure

will

be

disc

ontin

ued

in F

Y 2

014.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

ITA - 15

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n U

.S. E

xpor

ters

A

nnua

l C

usto

mer

R

elat

ions

hip

Man

agem

ent (

CR

M)

Sys

tem

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

Som

e of

the

advo

cacy

cas

es G

M

wor

ks o

n re

quire

ex

tens

ive

nego

tiatio

n w

ith a

fore

ign

gove

rnm

ent l

astin

g ov

er 1

2 m

onth

s,

whi

ch re

sults

in

fluct

uatio

n fro

m y

ear-

to-y

ear i

n th

e re

sults

G

M re

ports

.

Que

stio

nnai

re

mod

ifica

tion

unde

r re

view

to

enco

urag

e ex

port

dolla

r rep

ortin

g.

Mea

sure

8:

Ann

ual n

umbe

r of S

ME

s G

M a

ssis

ts in

ex

porti

ng to

a s

econ

d or

add

ition

al c

ount

ry

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

Targ

ets

base

d on

orig

inal

am

ount

N

/A

N/A

3,

186

3,44

4 3,

502

N/A

D

escr

iptio

n: T

his

mea

sure

illu

stra

tes

the

effe

ctiv

enes

s of

GM

in h

elpi

ng m

ore

smal

l and

med

ium

-siz

ed e

nter

pris

es (S

ME

s) to

exp

ort t

o a

2nd

or

addi

tiona

l cou

ntry

. C

omm

ents

on

Cha

nges

to T

arge

ts:

This

mea

sure

will

be

disc

ontin

ued

in F

Y 2

014.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n U

.S. E

xpor

ters

Q

uarte

rly

Cus

tom

er

Rel

atio

nshi

p M

anag

emen

t (C

RM

) S

yste

m

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

CR

M d

atab

ase

used

en

terp

rise-

wid

e by

st

aff i

n of

fices

in o

ver

70 c

ount

ries

and

100

U.S

. citi

es is

un

derg

oing

a re

view

to

impr

ove

the

stab

ility

and

perfo

rman

ce o

f thi

s sy

stem

.

Rev

iew

and

dep

loy

enha

ncem

ents

to

CR

M d

atab

ase,

IT

infra

stru

ctur

e, a

nd

inte

rnal

con

trols

.

ITA - 16

Mea

sure

9:

Ann

ual n

umbe

r of n

ew m

arke

ts th

at

curre

nt U

.S. e

xpor

ters

ent

er w

ith G

M a

ssis

tanc

e FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

l FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

N/A

N

/A

5,72

1 5,

083

6,12

1 N

/A

Des

crip

tion:

Thi

s m

easu

re il

lust

rate

s th

e ef

fect

iven

ess

of G

M in

hel

ping

mor

e co

mpa

nies

ent

er n

ew m

arke

ts a

nd c

urre

ntly

it is

ITA

’s P

riorit

y G

oal f

or

FY 2

012-

2013

. C

omm

ents

on

Cha

nges

to T

arge

ts:

ITA

will

disc

ontin

ue th

is m

easu

re in

FY

201

4.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n U

.S. E

xpor

ters

Q

uarte

rly

Cus

tom

er

Rel

atio

nshi

p M

anag

emen

t (C

RM

) S

yste

m

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

CR

M d

atab

ase

used

en

terp

rise-

wid

e by

st

aff i

n of

fices

in o

ver

70 c

ount

ries

and

100

U.S

. citi

es is

un

derg

oing

a re

view

to

impr

ove

the

stab

ility

and

perfo

rman

ce o

f thi

s sy

stem

.

Rev

iew

and

dep

loy

enha

ncem

ents

to

CR

M d

atab

ase,

IT

infra

stru

ctur

e, a

nd

inte

rnal

con

trols

.

Mea

sure

10:

Num

ber o

f exp

ort t

rans

actio

ns th

at U

.S.

expo

rters

ach

ieve

with

GM

ass

ista

nce

FY 2

009

Act

ual

FY 2

010

Act

ual

FY 2

011

Act

ual

FY 2

012

Act

ual

FY20

13

Targ

et

FY 2

014

Targ

et

N/A

N

/A

N/A

N

/A

N/A

14

,600

D

escr

iptio

n:

This

mea

sure

s G

M’s

effe

ctiv

enes

s in

hel

ping

com

pani

es a

chie

ve e

xpor

t tra

nsac

tions

in

fore

ign

mar

kets

. A

n ex

port

trans

actio

n is

ac

hiev

ed b

y a

U.S

. fir

m in

a f

orei

gn m

arke

t as

a r

esul

t of

GM

ass

ista

nce

and

verif

ied

by t

he U

.S.

expo

rter,

or f

orei

gn b

uyer

or

othe

r pa

rty t

o th

e tra

nsac

tion.

An

expo

rt tra

nsac

tion

is d

efin

ed a

s is

an

inte

rnat

iona

l tra

de tr

ansa

ctio

n be

twee

n tw

o co

mm

erci

al e

ntiti

es d

ocum

ente

d or

evi

denc

ed b

y su

ch t

hing

s as

a s

hipm

ent

of g

oods

, a

bill

of la

ding

, a

sale

s in

voic

e, a

sal

es c

ontra

ct,

or a

leas

ing

cont

ract

tha

t in

volv

es t

he e

xpor

t of

goo

ds o

r se

rvic

es, d

istri

buto

r/sal

es a

gent

agr

eem

ent,

or o

ther

repo

rtabl

e ou

tcom

e, a

s de

fined

in G

M p

olic

y gu

idan

ce.

Com

men

ts o

n C

hang

es to

Tar

gets

: Th

is is

a n

ew m

etric

for F

Y 2

014.

R

elev

ant P

rogr

am

Cha

nge(

s):

Title

: Exp

and

Exp

ort P

rom

otio

n Ex

hibi

t 13

Page

no:

IT

A -

76

ITA - 17

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n IT

A C

lient

Tr

acki

ng

Sys

tem

Qua

rterly

C

usto

mer

R

elat

ions

hip

Man

agem

ent (

CR

M)

Sys

tem

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews,

the

annu

al in

depe

nden

t fin

anci

al a

udit,

and

D

OC

/ITA

ver

ifica

tion

and

valid

atio

n re

view

s to

ass

ess

actu

al m

easu

re d

ata.

All

ITA

m

easu

res

are

stor

ed o

n IT

A’s

kno

wle

dge

man

agem

ent d

atab

ase

– IT

A C

entra

l.

CR

M d

atab

ase

used

en

terp

rise-

wid

e by

st

aff i

n of

fices

in o

ver

70 c

ount

ries

and

100

U.S

. citi

es is

un

derg

oing

a re

view

to

impr

ove

the

stab

ility

and

perfo

rman

ce o

f thi

s sy

stem

.

Rev

iew

and

dep

loy

enha

ncem

ents

to

CR

M d

atab

ase,

IT

infra

stru

ctur

e, a

nd

inte

rnal

con

trols

.

Mea

sure

11:

Num

ber o

f Com

mer

cial

Dip

lom

acy

Cas

es S

ucce

ssfu

lly C

lose

d (a

nnua

l) FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

l FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al A

mou

nt

N/A

N

/A

N/A

N

/A

N/A

22

5 D

escr

iptio

n: T

his

mea

sure

cap

ture

s th

e re

sults

of G

loba

l Mar

kets

’ fro

nt-li

ne d

iplo

mat

ic e

ngag

emen

t with

fore

ign

gove

rnm

ents

bas

ed o

n ac

tions

di

rect

ed to

war

ds a

fore

ign

gove

rnm

ent i

n su

ppor

t of a

U.S

. com

pany

or t

he U

.S. n

atio

nal e

cono

mic

inte

rest

. In

ord

er to

qua

lify

as a

suc

cess

, thi

s en

gage

men

t req

uire

s an

act

ion

by th

e fo

reig

n go

vern

men

t, an

d an

out

com

e th

at b

enef

its a

U.S

. com

pany

or t

he U

.S. n

atio

nal e

cono

mic

inte

rest

. S

ituat

ions

that

may

lead

to a

suc

cess

fully

clo

sed

com

mer

cial

dip

lom

acy

case

incl

ude,

but

are

not

lim

ited

to, f

orm

al U

SG

Adv

ocac

y on

fore

ign

offic

ial

proc

urem

ents

, dis

crim

inat

ory

lega

l and

regu

lato

ry fr

amew

ork,

a h

ostil

e bu

sine

ss e

nviro

nmen

t, cu

stom

s an

d ta

xatio

n is

sues

, unf

air o

r non

trans

pare

nt

proc

edur

es, a

nd e

xces

sive

fees

or p

enal

ties.

It s

erve

s as

a v

alua

ble

tool

to g

auge

Glo

bal M

arke

ts’ p

erfo

rman

ce in

its

gove

rnm

ent-t

o-go

vern

men

t w

ork

and

capt

ures

a c

ritic

al c

ompo

nent

of t

he p

rogr

am’s

fund

amen

tal m

anda

te to

pro

tect

U.S

. bus

ines

s in

tere

sts

abro

ad.

This

mea

sure

tend

s to

flu

ctua

te o

ver t

ime.

C

omm

ents

on

Cha

nges

to T

arge

ts:

This

will

be

a ne

w m

etric

for t

he c

ombi

ned

Glo

bal M

arke

ts u

nit a

nd w

ill b

e be

nchm

arke

d in

FY

2013

as

the

data

base

s an

d qu

ality

con

trol p

roce

sses

of M

arke

t Acc

ess

and

Com

plia

nce

and

the

U.S

. & F

orei

gn C

omm

erci

al S

ervi

ce a

re in

tegr

ated

.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle: E

xpan

d E

xpor

t Pro

mot

ion

Exhi

bit 1

3 Pa

ge n

o:

ITA

- 76

ITA - 18

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n IT

A C

lient

Tr

acki

ng

Sys

tem

Qua

rterly

C

usto

mer

R

elat

ions

hip

Man

agem

ent (

CR

M)

Sys

tem

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews,

the

annu

al in

depe

nden

t fin

anci

al a

udit,

and

D

OC

/ITA

ver

ifica

tion

and

valid

atio

n re

view

s to

ass

ess

actu

al m

easu

re d

ata.

In a

dditi

on,

each

mon

th, G

M C

omm

erci

al O

ffice

rs

revi

ew c

ase

data

rele

vant

to th

eir a

reas

in

the

ITA

Clie

nt T

rack

ing

Sys

tem

cas

e da

taba

se.

All

ITA

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

The

inte

grat

ion

of

Mar

ket A

cces

s an

d C

ompl

ianc

e (M

AC

) an

d U

.S. a

nd F

orei

gn

Com

mer

cial

Ser

vice

(U

S&

FCS

) dat

abas

es

and

qual

ity c

ontro

l pr

oces

ses

is n

eede

d to

ens

ure

accu

rate

re

porti

ng.

Som

e of

the

com

mer

cial

issu

es

Glo

bal M

arke

ts

prof

essi

onal

s w

ork

on

requ

ire e

xten

sive

ne

gotia

tion

with

a

fore

ign

gove

rnm

ent

last

ing

over

12

mon

ths,

whi

ch re

sults

in

fluc

tuat

ion

from

ye

ar-to

-yea

r in

the

resu

lts G

M re

ports

.

Inte

grat

ion

of

data

base

and

qu

ality

con

trol

proc

esse

s ac

ross

M

AC

and

US

&FC

S.

Mea

sure

12:

Num

ber o

f inw

ard

inve

stm

ent w

ins

and

case

s su

cces

sful

ly c

lose

d FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 Ta

rget

FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al A

mou

nt

N/A

N

/A

N/A

N

/A

N/A

26

D

escr

iptio

n: M

easu

res

the

num

ber o

f inw

ard

inve

stm

ents

sup

porte

d th

roug

h a

robu

st s

et o

f ser

vice

s th

at a

ddre

ss th

e ne

eds

of in

vest

men

t clie

nts

and

high

light

the

stre

ngth

s of

the

Uni

ted

Sta

tes

as th

e pr

emie

r loc

atio

n fo

r inv

estm

ent a

roun

d th

e w

orld

. C

omm

ents

on

Cha

nges

to T

arge

ts:

This

is a

new

mea

sure

for F

Y 2

014.

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle: S

elec

tUSA

Ex

hibi

t 13

Page

no:

IT

A -7

6

ITA - 19

ITA - 20

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n IT

A C

lient

Tr

acki

ng

Sys

tem

Qua

rterly

C

usto

mer

R

elat

ions

hip

Man

agem

ent (

CR

M)

Sys

tem

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews,

the

annu

al in

depe

nden

t fin

anci

al a

udit,

and

D

OC

/ITA

ver

ifica

tion

and

valid

atio

n re

view

s to

ass

ess

actu

al m

easu

re d

ata.

In a

dditi

on,

each

mon

th, G

M C

omm

erci

al O

ffice

rs

revi

ew c

ase

data

rele

vant

to th

eir a

reas

in

the

ITA

Clie

nt T

rack

ing

Sys

tem

cas

e da

taba

se.

All

ITA

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

CR

M d

atab

ase

used

en

terp

rise-

wid

e by

st

aff i

n of

fices

in o

ver

70 c

ount

ries

and

100

U.S

. citi

es is

un

derg

oing

a re

view

to

impr

ove

the

stab

ility

and

perfo

rman

ce o

f thi

s sy

stem

.

Rev

iew

and

dep

loy

enha

ncem

ents

to

CR

M d

atab

ase,

IT

infra

stru

ctur

e, a

nd

inte

rnal

con

trols

.

DO

C O

bjec

tive

12: V

igor

ousl

y en

forc

e U

.S. f

air t

rade

law

s th

roug

h im

parti

al in

vest

igat

ion

of c

ompl

aint

s, im

prov

ed a

cces

s fo

r U.S

. fir

ms

and

wor

kers

, and

stre

ngth

ened

effo

rts to

ens

ure

com

plia

nce

with

Ant

idum

ping

/Cou

nter

vaili

ng D

uty

rem

edie

s.

Mea

sure

13:

Per

cent

of i

ndus

try-s

peci

fic tr

ade

barr

iers

th

at w

ere

rem

oved

or p

reve

nted

FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

l FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

30%

35

%

35%

37

%

20%

35

%

Des

crip

tion:

Thi

s m

easu

re q

uant

ifies

the

succ

ess

of I&

A’s

invo

lvem

ent i

n re

mov

ing

indu

stry

-spe

cific

fore

ign

trade

bar

riers

. Thi

s en

able

s U

.S.

com

pani

es to

brin

g m

ore

of th

eir p

rodu

cts

and

serv

ices

to p

revi

ousl

y cl

osed

fore

ign

mar

kets

. Thi

s m

easu

re c

aptu

res

on a

rolli

ng b

asis

the

outc

ome

of

I&A

's e

fforts

to a

ddre

ss b

arrie

rs in

fore

ign

mar

kets

suc

h as

labe

ling

requ

irem

ents

, for

eign

rest

rictio

ns o

n U

.S. i

nves

tmen

t, an

d fo

reig

n st

anda

rds.

C

omm

ents

on

Cha

nges

to T

arge

ts:

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n I&

A S

ecto

r A

naly

sts

Long

-Ter

m

I&A

Pla

nnin

g C

oord

inat

ion

and

Man

agem

ent O

ffice

R

ecor

ds

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

A n

umbe

r of f

acto

rs,

incl

udin

g U

.S.

busi

ness

co

oper

atio

n, g

loba

l tra

de tr

ends

, pol

itica

l de

velo

pmen

ts, a

nd

the

exte

nt to

whi

ch

fore

ign

gove

rnm

ents

cr

eate

bar

riers

or a

ct

inco

nsis

tent

ly w

ith

trade

obl

igat

ions

(an

exog

enou

s fa

ctor

) m

ay im

pact

the

num

ber o

f bar

riers

re

mov

ed.

Non

e

Mea

sure

14:

Per

cent

of i

ndus

try-s

peci

fic tr

ade

barr

ier

mile

ston

es c

ompl

eted

FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 A

ctua

l FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

72%

75

%

75%

72

%

55%

70

%

Des

crip

tion:

Thi

s m

easu

re re

ports

on

the

succ

ess

of IT

A to

targ

et a

nd re

mov

e in

dust

ry-s

peci

fic tr

ade

barr

iers

. ITA

mea

sure

s its

long

term

out

com

es

thro

ugh

the

rem

oval

or p

reve

ntio

n of

indu

stry

spe

cific

bar

riers

(see

mea

sure

ent

itled

“Per

cent

of i

ndus

try-s

peci

fic tr

ade

barr

iers

that

wer

e re

mov

ed o

r pr

even

ted”

). K

ey m

ilest

ones

trac

k an

nual

pro

gres

s to

war

d re

mov

al o

r elim

inat

ion

of e

ach

iden

tifie

d ba

rrie

r. B

arrie

rs h

ave

been

iden

tifie

d by

U.S

. in

dust

ry a

nd a

sses

sed

by I&

A p

rogr

am s

taff

to d

eter

min

e th

eir c

omm

erci

al a

nd s

trate

gic

valu

e.

Com

men

ts o

n C

hang

es to

Tar

gets

: R

elev

ant P

rogr

am

Cha

nge(

s):

Title

: Ex

hibi

t 13

Page

no:

ITA - 21

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce

Freq

uenc

y D

ata

Stor

age

Inte

rnal

Con

trol

Pro

cedu

res

Dat

a Li

mita

tions

A

ctio

ns to

be

Take

n I&

A S

ecto

r A

naly

sts

Ann

ual

I&A

Pla

nnin

g C

oord

inat

ion

and

Man

agem

ent O

ffice

R

ecor

ds

ITA

util

izes

Insp

ecto

r Gen

eral

revi

ews

and

DO

C/IT

A v

erifi

catio

n an

d va

lidat

ion

revi

ews

to a

sses

s ac

tual

mea

sure

dat

a. A

ll IT

A

mea

sure

s ar

e st

ored

on

ITA

’s k

now

ledg

e m

anag

emen

t dat

abas

e –

ITA

Cen

tral.

Thes

e in

dust

ry

spec

ific

trade

bar

rier

mile

ston

es a

re

occa

sion

ally

sub

ject

to

ext

erna

litie

s su

ch

as d

elay

s in

trad

e m

eetin

gs w

ith fo

reig

n go

vern

men

ts. T

hese

fa

ctor

s m

ay

acce

lera

te o

r im

pede

m

ilest

one

com

plet

ion.

Non

e.

Mea

sure

15:

Per

cent

of t

rade

agr

eem

ent m

ilest

ones

co

mpl

eted

FY

200

9 A

ctua

l FY

201

0 A

ctua

l FY

201

1 A

ctua

l FY

201

2 Ta

rget

FY

2013

Ta

rget

FY

201

4 Ta

rget

Ta

rget

s ba

sed

on o

rigin

al a

mou

nt

N/A

N

/A

N/A

N

/A

90%

90

%

Des

crip

tion:

Thi

s m

easu

re c

aptu

res

the

wor

k of

I&A

indu

stry

ana

lyst

s an

d tra

de n

egot

iato

rs w

ho w

ork

on m

ulti-

year

free

trad

e ag

reem

ents

that

be

nefit

s U

.S. e

xpor

ters

and

are

inte

nded

to e

nhan

ce U

.S. c

ompe

titiv

enes

s. In

add

ition

, the

se a

gree

men

t mile

ston

es e

nsur

e th

at I&

A’s

effo

rts a

re

alig

ned

to th

e P

resi

dent

’s T

rade

Age

nda,

as

wel

l as

to th

e D

epar

tmen

t of C

omm

erce

prio

ritie

s. T

his

met

ric w

as in

trodu

ced

in F

Y 2

013.

C

omm

ents

on

Cha

nges

to T

arge

ts:

Rel

evan

t Pro

gram

C

hang

e(s)

: Ti

tle:

Exhi

bit 1

3 Pa

ge n

o:

Valid

atio

n an

d Ve

rific

atio

n D

ata

Sour

ce