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International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) 12 th October 2012 Xavier Sahut d’Izarn IAQG President SAFRAN Quality VP

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Page 1: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

International Aerospace Quality Group

(IAQG)

IAQG General Assembly Nagoya (Japan)

12th October 2012 Xavier Sahut d’Izarn

IAQG President SAFRAN Quality VP

Page 2: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 2

IAQG Mission • Achieve significant performance improvements in Quality,

Delivery, and consequently Cost, on all products and services throughout the value stream ‒ Through the establishment of effective prevention oriented

practices and processes ‒ By standardizing Requirements, providing Process

Guidelines and spreading Best Practices ‒ By introducing a Culture of Quality as early as possible in

the value stream thus reducing the cost of poor quality ‒ Through establishing and maintaining dynamic

cooperation between international Aviation, Space and Defense companies

Page 3: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

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IAQG Objectives • Establish commonality of aviation, space and defense

quality systems, “as documented” and “as applied” • Establish and implement a process of continual

improvement to bring initiatives to life • Establish methods to share best practices in the aviation,

space and defense industry • Coordinate initiatives and activities with regulatory/

government agencies and other industry Stakeholders

Page 4: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

IAQG Five Year Vision • Product and Services Quality and Delivery will have

improved 20% per year throughout the product lifecycle

• Robust processes achieved throughout the supply chain

• IAQG Quality Management System certification program is robust, recognized and valued

• 90% of the supply chain certified to IAQG Quality Management System Standards

Page 4

Page 5: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

IAQG: A Global Team

Whose mission is to:

IAQG Council

EAQG (Europe)

AAQG (Americas)

APAQG (Asia & Pacific)

69 Major OEMs worldwide

Page 5

Page 6: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

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IAQG Membership

The IAQG membership comprises:

•  Companies who carry out the design, development, manufacture and support of original equipment at system or subsystem level for – Aviation and Space products (including platforms

and systems) and services – Land and Sea based systems for defense

applications

•  Trade Associations, and their related bodies created by those aerospace companies, may be Members at Large

Page 7: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 7

IAQG Membership

Blue Indicates Voting Member

* Indicates Sector Lead

Americas

•  Aerojet •  ATK •  Ball Aerospace •  Boeing •  Bombardier Aerospace •  Eaton •  Embraer •  GE Aviation •  General Dynamics / Gulfstream •  Goodrich Corporation •  Honeywell •  Lockheed Martin •  Moog •  Northrop Grumman •  * Parker Aerospace •  Raytheon •  Rockwell Collins •  Rolls-Royce North America •  Spirit AeroSystems •  Textron – Cessna •  Triumph Group •  United Technologies

Asia Pacific

•  Aerospace Industrial Development Corporation (AIDC)

•  AVIC •  COMAC •  EGAT •  * Fuji Heavy Industries •  Indonesian Aerospace •  IHI •  Kawasaki Heavy Ind •  KAL-ASD •  Korea Aerospace Industries •  Mitsubishi Heavy Ind •  ShinMaywa Industries

22 Members 12 Members

Page 8: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

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IAQG Membership

Blue Indicates Voting Member * Indicates Sector Lead

Europe

•  Advanced Electronics Company •  AgustaWestland •  Airbus •  Airbus Military •  Alenia •  Astrium •  Avio •  BAE Systems •  Cassidian •  Dassault Aviation •  ELBIT Systems •  Eurocopter •  FACC •  Fokker Aerospace •  GE Aviation Systems •  GKN Aerospace Engine Systems •  HEGAN •  Israel Aerospace Industries

•  Liebherr Aerospace •  MBDA •  Meggitt •  Messier-Bugatti-Dowty •  MTU Aero Engines •  PFW •  RAFAEL •  Rolls-Royce •  SAAB Aerospace •  SAFRAN •  SAGEM •  SNECMA •  SONACA •  THALES •  Turbomeca •  UAC •  * Zodiac Aerospace

35 Members

Page 9: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 9

Relationship Growth Strategy •  Civil Authorities - Production •  Space •  Defense •  Maintenance, Repair & Overhaul •  Trade Associations

Improvement Strategy

•  Requirements

•  People Capability

•  Product & Supply Chain Improvement

•  Performance

IAQG Other Party Management Team

IAQG Strategic Focus

Page 10: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 10

Improvement Strategy Streams

•  Requirements –  Establish, Develop, and Maintain Industry Quality requirements to

improve product and process integrity •  People Capability

–  Develop the competency of, and support for, those engaged in Supply Chain processes, in all functions, to deliver continual improvements in On Time On Quality Delivery (OTOQD)

•  Product & Supply Chain Improvement –  Deployment of Global Supply Chain Process standards and

guidelines to ensure continually improving OTOQD internally and externally

•  Performance –  Provide objective data demonstrating the excellence performance

and continual improvement of the whole Aviation, Space and Defense Supply Chain

Page 11: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 11

Relationship Growth Strategy

• Civil Authorities - Production –  Working together with the international airworthiness authorities to

enable local design, production and certification with global acceptance

• International Space Forum –  Working together to achieve standards and a certification scheme

that can be effectively and efficiently used by space organizations • Defense Relationship

–  Coordination with NATO and defense organizations to adopt simpler, common standards

• Maintenance, Repair & Overhaul (MRO) –  Working together with industry towards recognition of IAQG

standards and effective industry use, application, and certification to improve aviation safety, product quality, and efficiency of the MRO industry

• Trade Associations Relationship –  Establish relationships with other aviation industry Trade

Associations whose purpose and objectives overlap those of the IAQG

Page 12: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 12

IAQG Achievements

• Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle

– Flow Down by IAQG Member Companies

– 4th IAQG Strategy Improvement stream created with “Performance”

– Performance Index implemented within IAQG – Supplier performance as seen by IAQG Member

Companies (2010 Performance level complete – 2011 in process)

– Indicators definition planned as part of SCMH – (Supply Chain Management Handbook)

IAQG Vision Goals Management

Page 13: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 13

IAQG Achievements

• Robust processes achieved throughout the supply chain

– Flow Down by IAQG Member Companies

– SCMH providing Best Practices / Tools

– Dedicated SCMH tools to assess processes maturity

Page 14: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 14

IAQG Achievements

• IAQG Quality Management System certification program is robust, recognized and valued

– OPMT (Other Party Management Team)

– Certification Auditor accreditation reinforced:   Harmonized Training & Examination materials

controlled by IAQG

– Certification Audit duration revised:   Minimum audit duration defined   New requirements for auditing Management

Systems with multiple QMS applicability

– Civil Authorities recognition

Page 15: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 15

IAQG Achievements

• 90% of the supply chain certified to IAQG Quality Management System Standards – Flow Down by IAQG Member Companies

– Yearly IAQG Survey monitoring 9100 Certification

Sector Certification Average

2010 2011 2012

AAQG 71,5 % 70,8 % NA

APAQG 60,6 % 72,6 % 84,2 %

EAQG 69,5 % 68,5 % 70,5 %

Total IAQG 68,7 % 69,9 % NA

Page 16: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 16

Let’s continue to work Together!

Page 17: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 17

Thank you for your Attention

Page 18: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

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Back-Up

Page 19: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 19

IAQG Performance Index

2010 Performance Index

Page 20: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 20

SCMH

4. Suppliers sourcing selection & approval

2. Contract Requirements & Flow Down

1. Sales, Master Scheduling & Sequencing

3. Design & Development

• Requirements & Flow Down Templates

• Contractual Requirements Review & Management Guidance

• Supplier Selection and Capability Assessment

• Product Performance Detailed Assessment Checklists

• Master Scheduling

• Special Requirements & Critical Items

• Software Guidance (9115) • Quality Aspects of New Product Development

SCMH Chapters & Content

Work In Progress Available Future

Page 21: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 21

SCMH

• APQP

5. Plant, material, skills, capacity planning &

scheduling

6. Order Management and logistic (Internal & external)

7. Manufacturing and Inspection

8. Supplier operational management and product

validation • 9103 Material for Key Characteristics

• 9102 Material for First Article Inspection

• Foreign Object Debris (FOD)

• Notification of Change Tool • Supplier Quality Mgt Basics • Subtier Supplier Control Management

• Order Management and logistic • Planning of Product

Realization

• Control Dossier • Process Control

Work In Progress Available Future

Page 22: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 22

SCMH

• Process Mapping

Appendices

10. Customer Support (Control of service

operations)

9. Control of non conformities, corrective and

preventive actions

• 9100 Rev C Deployment Support

• People Capability PCAP 001 • Link to ICOP Overview • 9100/SSCA/PPDAC Comparison

• Root Cause Analysis & Problem Solving

• Control of non conformities

• Work Transfer • Configuration Mgmt • Risk Management

• Preventive Action

• Counterfeit Suspect Unapproved Parts

• Delivery Metrics Definition

• MRO

Work In Progress Available Future

Page 23: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 23

SCMH

• Process Mapping

Appendices

10. Customer Support (Control of service

operations)

9. Control of non conformities, corrective and

preventive actions

• 9100 Rev C Deployment Support

• People Capability PCAP 001 • Link to ICOP Overview • 9100/SSCA/PPDAC Comparison

• Root Cause Analysis & Problem Solving

• Control of non conformities

• Work Transfer • Configuration Mgmt • Risk Management

• Preventive Action

• Counterfeit Suspect Unapproved Parts

• Delivery Metrics Definition

• MRO

Work In Progress Available Future

Page 24: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 24

Industry Control Other Party (ICOP)

Accreditation Bodies

Certification Bodies

Suppliers

Industry

2nd party audits

accreditation

3rd party Certification for ISO 9001

The ‘traditional’ scheme

Suppliers

Accreditation Bodies

Certification Bodies

Suppliers

Industry

The Aerospace ‘ICOP’ scheme

Auditors

Approval and

oversight

certification

Surveillance based

on risk analysis

& product audit

Other party Certification

for 9100/9110/9120

Page 25: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 25

•  ICOP scheme

IAQG Achievements (Cont’d)

*: 1 September 2012

Page 26: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 26

IAQG Achievements

• Requirements to harmonize the Quality Management System (QMS)

– 91xx Series Requirements (9100, “ Aviation, Space & Defense Organizations” – 9110, “ Maintenance Organizations” – 9120, “ Distributors”)

– 9101 & 9104 Trilogy (Requirements for Certification Audits & ICOP scheme Management)

Page 27: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 27

• Requirements to Improve Product Integrity

– 9102, “First Article Inspection” – 9103, “Variation Management of Key Characteristics” – 9131, “Non-conformance Documentation” – 9134, “Supply Chain Risk Management Guidelines”

– And others…

IAQG Achievements (Cont’d)

Page 28: International Aerospace Quality Group (IAQG) GA presentation.pdf · International Aerospace Quality Group (IAQG) IAQG General Assembly Nagoya (Japan) ... • APQP 5. Plant, material,

Page 28

IAQG Achievements (Cont’d)

• SCMH (Supply Chain Management Handbook)

‒ 9102 First Article Inspection support materials ‒ 9103 Key Characteristics Training ‒ Root Cause Analysis and Problem Solving ‒ Supplier Selection & Capability Assessment Model ‒ Work Transfer Management

‒ And others…