interactive design research and need assessment …designclinicsmsme.org/design awareness programme...

286
INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT SURVEY REPORT CLUSTER & UNIT LEVEL DESIGN AUDIT REPORT AMTALA, 24 SOUTH PARGANA, WEST BENGAL MSME SCHEME 2011 SUBMITTED BY: ANJANI KUMAR

Upload: others

Post on 28-Jul-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

INTERACTIVE DESIGN RESEARCHAND NEED ASSESSMENT SuRVEy REpoRT

CLuSTER & uNIT LEVEL DESIGN AuDIT REpoRTAMTALA, 24 SouTH pARGANA, wEST BENGAL

MSME SCHEME 2011Submitted by: AnjAni KumAr

Page 2: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

FoREwoRD

The small and medium scale industries play a very important role in the Indian economy as they provide employment to about 14 million persons and contribute to 45% of the industrial production equivalent to 7% of the gross national product. Besides, the sector generates 35% of the direct exports. one of the mechanisms to promote SME development that has become popular the world over is the idea of industrial clustering. A cluster is sectorial and geographical concentration of enterprises in particular SME, employing similar process scale of operation and producing similar products but faced with common opportunities and threats.

MSME Definition In accordance with the provision of Micro, Small & Medium Enterprises Development (MSMED) Act, 2006 the Micro, Small and Medium Enterprises (MSME) are classified in two Classes (a) Manufacturing Enterprises: The enterprises engaged in the manufacture or production of goods pertaining to any industry specified in the first schedule to the industries (Development and regulation) Act, 1951). The Manufacturing Enterprise are defined in terms of investment in plant & Machinery. (b) Service Enterprises. The enterprises engaged in providing or rendering of services and are defined in terms of investment in equipment. The limit for investment in plant and machinery /equipment for manufacturing/service enterprises, as notified, vide S.o. 1642(E) dtd.29-09-2006 are as under : MANuFACTuRING SECToR Enterprises Investment in plant & machinery Micro Enterprises Does not exceed twenty five lakh rupees¬- Small Enterprises More than twenty five lakh rupees but does not exceed five crore rupees Medium Enterprises More than five crore rupees but does not exceed ten crore rupees SERVICE SECToR Enterprises Investment in equipments Micro Enterprises Does not exceed ten lakh rupees Small Enterprises More than ten lakh rupees but does not exceed two crore rupees Medium Enterprises More than two crore rupees but does not exceed five core rupees

MICRoFINANCE SCENARIoIndian MFIs are true to their mission of serving the poor strata of society. A stable 8 out of 10 clients have been provided loans sized less than Rs. 10,000.The loan segment between Rs. 5,000 and Rs. 10,000 has been growing strongest. This can be explained by two impulses: on one hand, microfinance customers mature to bigger loans over the loan cycles. on the other hand, urban microfinance starts with comparatively bigger loans than rural finance.In terms of outreach, the microfinance sector has reached 33 million clients. However, the potential is over 100 million clients as against the estimated potential of microfinance demand of Rs. 2 lacs crores (Intellecap 2009), the sector has reached only Rs. 24,000 crores in 2009-2010. There is need for expand the current portfolio by the factor of around 10 to realize the estimated potential. This requires continuous flow of on-lending financial resources into the sector.

Page 3: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

ACkNowLEDGMENT

Special thanks to “Bengal women welfare Association” Managing Director/Chief Executive officer Mr. Bimalendu Sekhar kayal and his entire team to organize the ‘Design Clinic Scheme programme’ and shown their trust over me to accomplished the program, taking me as consulting design resource.

I would also thanks “Design Clinic Scheme; National Institute of Design”, who has given me an opportunities to accumulate a intensive report after realizing my strength, potential and past experience.

I would also like to thanks Mr. prakrito (a staff of BwwA, Amtala branch) and Amtala cluster’s each individual unit member who has given me their great support during the design audit. where, without their kind involvement & assistance I was unable to understand cluster background & their present status. Thus I come up with such informative,

structural, analytical and design intervention opportunities.

Page 4: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

CoNTENTS

1. SuMMARy a) Introduction b) General Features c) Historical Background d) Evolution & products

2. CLuSTER LEVEL a) Cluster products b) opportunity Mapping c) process & Scopes for design Intervention d) Insight- understanding of the customer product producer market relation from design point of view.

3. DESIGN AuDIT uNIT wISE a) Description (Location, Contact information) b) Existing products, redesign, new product development and product diversification c) Scope for research and development direction for future initiatives d) Existing status and opportunity for visual identity, branding and communication design e) Scope for technology, modernization and design collaborations f) Scope for operations and process innovation from design perspective g) Design opportunity in workstation and tooling design h) Details of market and competition study for design advantage and distinction i) Need of training and skill up gradation. j) Ergonomic and environment factors in MSME premise k) packaging and logistics related design opportunities l) Exhibition/Display design opportunities m) Study of infrastructure setup from design perspective

4. ANALySIS a) Aspiration Mapping b) SwoT analysis c) Issues & Concerns d) present Status of design at cluster and units. e) Improvement need areas

5. CoNCLuSIoN

Page 5: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near
Page 6: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

1. SuMMARy

Page 7: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

a) Introduction

BENGAL WOMEN WELFARE ASSOCIATION (An Mfi For Rural Development And Women Welfare) has established complete packages for poor, disadvantaged families that help them to fight with the poverty and look forward for a positive future. In remote rural part of 24 parganas south district, villagers prefer to take loans from Micro Finance Institutions (MFI) which provide loans at a higher rate (average 24% p.A.) Sidelining the nationalized bank whose rate are much less. The reason behind that MFI’s loans are easily accessible and that too well in time.

PlaceAmtala is a census town under Bishnupur police station of Alipore Sadar subdivision in South 24 Parganas district in the Indian state of West Bengal. South 24 Parganas is an important district of West Bengal State with its district headquarters in Alipore. It has the urban fringe of Calcutta on one side and the remote revering villages in the Sundarbans.The present district of South 24 Parganas came into existence on 1st of March, 1986. It then comprised of two sub divisions- Alipore and Diamond Harbour and of 30 blocks. Presently there are five sub divisions (Alipore, Baruipur, Canning, Diamond Harbour and Kakdwip), 29 blocks and 7 Municipalities.

GeographySouth 24 Parganas is, indeed, a complex district, stretching from the metropolitan Kolkata to the remote riverine villages upto the mouth of Bay of Bengal.The Sundarbans, the largest mangrove forests on earth, are spread over thirteen of the twenty-nine development blocks in the district. Due to its peculiar geographical location and the dictates of geography, the means of transport and communication in this region are not well developed, with all the attendant consequences.

Page 8: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) General Features

DemographicsAs of 2001 india census, Amtala had a population of 7599. Males constitute 52% of the population and females 48%. Amtala has an average literacy rate of 73%, higher than the national average of 59.5%; with 56% of the males and 44% of females literate. 11% of the population is under 6 years of age.

Educational InstitutesAmtala has many educational institutes in its vicinity, the major ones being: k.E.Carmel school, Amtala udayrampur pallishree school, Amtala nivedita balika vidyalaya, Bishnupur shiksha sangha,

TransportAmtala is on diamond harbour road (behala- diamond harbour, national highway 117) where, the transport communication is very good and it is a base of bus route like 235, gl 3, Amtala- Dkhsineshwar, Amtala- Howrah, 76a, 99 etc. Also here is lots of tracker and auto- rickshaw. Amtala is a huge economic center with people coming from all four directions i.E. From budge-budge in the west, kolkata in the north, diamond harbour in the south and baruipur in the east for trade.

Page 9: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) Historical Background

The nomenclature 24-parganas has been in vogue since 15 july 1757 when mir jafar whom the east India company had just established as nawab of Bengal ceded to the company the rights of 24 mahals. The treaty by which the cession is recorded says that “all the land lying to the south of Calcutta as far as culpee, shall be under the zemindari of the english company; and all the officers of this zemindari shall be under their jurisdiction. The revenue to be paid by it (the company) in the same manner with other zemindari”. The parwana notifying effect to the treaty mentions the name of the 24 units of granted land.

The district of 24-parganas started taking shape under clause nos.2,3 And 9 of the regulation of 1793. The respective jurisdictions of the civil and criminal courts for the district and revenue jurisdiction of the district collector were demarcated by the regulations. This arrangement remained valid till 1800.The present district of south 24 parganas came into existence on 1st of march, 1986. It then comprised of two sub divisions- alipore and diamond harbour and of 30 blocks. presently there are five sub divisions (alipore, baruipur, canning, diamond harbour and kakdwip), 29 blocks and 7 municipalities.

Through its years of struggle against hunger, malnutrition and injustice, west begnal has been home to many inovation in tacking poverty since pre independence period. Bengal, an mfi for rural development & social welfare, founded by Shri Bimalendu kayal in march, 2008. our initial focus was on assisting the poor villagers specially below poverty level farmers and landless laborer. we broadened our focus to long term sustainable poverty reduction.

over the period, BwwA has established itself as one of the major micro finance institution in 24 parganas south & kolkata. our different program related to poverty alleviation and empowerment of the poor women encompasses a range of prime program in economic and social development, health and education service. Today BwwA is one of the largest NGo of South Bengal and employs more than 32 rural unemployed youth’s and reaches more than 4576 poor (women) families.

Page 10: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) Evolution

Bengal women welfare Association (BwwA) was set up to address the dual objective of poverty alleviation and women empowerment. The microfinance activities are carried on by BwwA, incorporated under the Companies Act, 1956, Ministry of Corporate Affairs, Govt. of India. It started as a Micro Finance Institution (MFI) in March 2008 under the leadership of Mr. Bimalendu Sekhar kayal. Before establishment of Bengal, Sri kayal, an ex senior level bank officer with 24 years experience in rural financing, was giving consultancy support to local microfinance institutions working in west Bengal. But, while doing this, he realized that direct implementation into microfinance was important Bengal opened its first microfinance branch at Rajpur (near Narendrapur) in South 24 pargana district of west Bengal in march,2009. Bengal started with 2 branches in the year 2008-09 only in the state of west Bengal and today it has opened 8 branches across 3 district in west Bengal. Till date, it has disbursed a total of Rs. 160.76 lacs among 2484 poor women. Loan outstanding stands at Rs. 135.82 lacs. The repayment rate is recorded at 99.88%.

The organization provides financial help to the SHG group engaged in different works like:- Brush Making- Shola Cutting & Craft Making- Coconut Fibre works- Cane (Beint) works- Tie & Dye- Jari works- Embroidery- Soft Toys Making- Colour Fishing For Aquarium- Nursery- Agriculture- Cosmetic Distributors- Various Decorative works- Baked Rice (Mudhi)- Groceries Shops etc.

Page 11: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

The Association lead by Mr. Bimalendu Sekhar kayal, started with assisting BpL level farmers and landless labourer later on the Association established itself as one of the major micro finance institution.some of the crucial developments have taken shape recently under his leadership. He is a leading social activist of kolkata, having below listed key features of BwwA’s growth:

-Dynamic leadership -Efficient committee and well experienced advisory board -Branch expansion and delegation of authority to the branch level officials -Faster recruitment of efficient staff -on the job training approach -Introduction of simple software for branches -Always strong monitoring and supervision from all levels -Simple and transparent accounting and record keeping based on simple software -Effective fund management -Simple and easy loan processing on the basis of need based assessment -Loan disbursement with on an average in 4-6 weeks -Different loan products for the client to meet their need

MD & CEo : SHRI BIMALENDu SEkHAR kAyAL

pERSoNAL pRoFILE Name : Shri. Bimalendu Sekhar kayal Date of Birth : ------------- (Age: 59 yr) Educational Qualification : M.Sc.(Ag) occupation: Consultant & Social Service Resident : kolkata Association Started : 2008

The recent programme have been discussed in respective managing committee and board of directors. The total team always monitor other opportunities and development areas as a functioning body. Currently the organization has also 6 other branches where their all functions are similar to each- other.

Page 12: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

2. CLuSTER LEVEL

Page 13: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

a) Cluster Products

BANISTER BRUSH BASIN BRUSH

CARESSING WASHING BRUSH SINK BRUSH

SHOE BRUSH WIRE BRUSH

COAT BRUSH SALOON BRUSH

BRUSH PRODUCTS

PAINT BRUSH

SHAVING BRUSH

DOG BRUSH

ART BRUSH

COMPUTER BRUSH

CARPET BRUSH

TOILET BRUSH

BRUSH (WIRE INTEGRATED)

MACHINERY BRUSHNAIL BRUSH

BEARD BRUSHMASSAGE BRUSH

HOB BRUSHWATCH BRUSH

HAIR BRUSHBABY BRUSH

Page 14: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

As explained in the history, west Bengal has been home of many innovations in tackling poverty since pre independence period during its years of struggle against hunger, malnutrition and injustice.Thus, the Amtala cluster started with various brush products used in our daily life. They started with the natural fibres & hair brushes integrated with woods whichever was locally available. plastic goods and wire brushes were included in the process. Similarly, nylon, pp hair made brushes and diversion of wood with other wood have been added one by one in the cluster as per market demand, skill allowance and the material available. However, shoe brushes remains the main product range with maximum production and most profitable and with steep increase in demand.For the first phase of need assessment survey, Bengal women welfare Association has given me a list of 20 unit in which mainly natural and animal hair brush making units were prominent. However, in order to have a wholistic understanding and interdependencies, few plastic goods making unit, wire brush, nylon & pp hair brush, paint brush and art brush making units were studied.

Page 15: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) Opportunity Mapping RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

* OVERHEADS- ELECTRICITY, TRANSPORTATIONAND RAW MATERIALS.

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 16: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

Need to have a semi automatic injection mould machine to reduce hard labour.

Variable quality of wood and manual setting with tra-ditional tools and techniques multiply human error and affects final product quality

Raw material, kept outside makes it difficult for machining, reduces material quality

Drilling in insufficient light would lead human error.

wastage of raw material can be reused in other products like carpets, door mats etc.

c) process & Scope for Design Intervention: RAw MATERIAL AND pRoCESSING oppoRTuNITIES

INFLuENTIAL ISSuES- Need for precise tools and techniques facility,- Better raw material to be tested or identified by the experienced person before purchasing,- Need to reuse of waste material in such other products if needed.

Page 17: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

SIzING & SHApING oppoRTuNITIES

Finishing with traditional tools implies the human error in quality production.

Improper finish- because of casual attitude or doing without any marking

Finishing is time consuming, owing to human errors.

Repairing lead to time consumption, material wastage, need to taken care of pasting surface while buffing.

Casual practices to sizing or shorting products- unaligned, uneven finish goods.

INFLuENTIAL ISSuES- Need to improvise the skill and practices while sizing or shorting the products,- Need to develop jigs and fixtures for better material positioning during manufacturing process- Awareness amongst workers,- Scope to study and redesign the tools and keeping its standards.

Page 18: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

DRyING oppoRTuNITIES

weather contact and aging would affect the raw materials quality.

Drying in open street path is not a better option which affect the environment and materials quality.

INFLuENTIAL ISSuES- need to use mat under raw materials while drying to avoid un wanted substances,- There should be proper space for drying materials.- The dried materials should be under cover to avoid aging.

Page 19: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

TREATMENT oppoRTuNITIES

Environment issue- colour directly goes to open area causes pollution.

The Colour application is uneven & dis-balanced, dripping colour from the wooden handle may spoil the other handle hanged lower side.

Earlier, they were using two different wood or different colour as a surface decoration which can be taken further.

Huge wastage of raw material, can be an opportunity to develop some new products using these wastage.

INFLuENTIAL ISSuES- Surface embellishment can be an opportunities to set a new market,- wastage can be used in other products and its development- water filtration need to be done to reuse the polluted ponds.

Page 20: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

CoLouR AppLICATIoN oppoRTuNITIES

production of such items which were previously produced has stopped.

Defects occur due to manual error, some bad finishes and colour application.

products design and colors copied from the existing design of market.

There Are limited colour and patterns.

Not much colors and patterns developed from past to present.

INFLuENTIAL ISSuES- More colors and patterns could be developed keeping in mind usages and modern trends,- new innovative products could be developed keeping in mind the strength and materials available.

Page 21: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

pACkAGING oppoRTuNITIES

No separate packing according to the products and its grade.

Lack of proper packing which is not only lead to damage products also reduces quality.

using only plain box packing without mentioning any visuals communication, can be use sticker according to grades.

only Joy brand is leading the local market taking products from the same cluster.

No visual identity, grading and quality information over the packet.

INFLuENTIAL ISSuES- A unit can established his own brand identity gradually purpose the quality products with variations.- Need to use graphics and description over packet for enhancing visual message & products appeal.

Page 22: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

LoADING & TRANSpoRTATIoN oppoRTuNITIES

The loading methods, means of transport and roads condition are not good enough.

INFLuENTIAL ISSuES- Need to avoid improper loading which caused damages the products.- Community need to transport their products together hiring bigger vehicle to reduce small transport expenses.- Internal roads should more wide to ease transportation.

Page 23: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

ExHIBITIoN & DISpLAyS oppoRTuNITIES

INFLuENTIAL ISSuES- Very few units have display rack, space of a good quality enough.- need to understand display and have to be proper awareness regarding visual merchandising and its effectiveness.

Cluttered display of brushes always affect the visual impact of party who is going to placed order.

Page 24: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) INSIGHT- uNDERSTANDING oF THE CuSToMER pRoDuCT pRoDuCER MARkET RELATIoN FRoM DESIGN poINT oF VIEw

After a interactive session and studying Amtala cluster to the point of: customer-product-producer-market relation it is observed that, there as a big gap between their interdependency and linkages; which must need to be established with a proper business model and its regulatory bodies.when we goes more depth of the cluster business method, we find a series of missing linkage from products level to consumer level. For example:

The cluster is fully depends upon few fix client’s and their fluctuated orders. Also they are fully engaged with those certain ordered which is given by the clients. Also there is no connection between producer and the end users.

The client or market should need to be aware regarding customer demand, their need & usage and emerging life style. Thus need to motivate new design, product development and their genuine rates (purchasing rate & selling rate both)

So here is a scope for the cluster to expand their business in connection with adding new product development as a part time to increase their earning and production line gradually and look forward to new client and market for stabilizing their regular order.

Page 25: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

3. DESIGN AuDIT (uNIT wISE)

Page 26: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

BAG pLuS ToILET BRuSH

a) DESCRIpTIoN

Name: pratap BagAge: 36 year oldEducation: 9th std. passAddress: Vill- kashibati, p.o.- Chandandah, Dist- 24 pgs South, west Bengal

The unit is currently running by Mr. pratap Bag which was started 25 years backs by his father when he was 11 years old only. Earlier they started with making bicycle rim brushes gradually sifted to manufacturing plastic goods specialized in toilet brush, basin brush and sink brush. He has an another unit also where only moulded plastic wire brush production happens.

Page 27: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: toilet brush, basin brush, sink brush and wire brush.Redesign: unit has varieties of toilet brushes.New products: few of the designed toilet brushes are new.product development: started himself the brush making & adopted market design.product diversification: earlier were used to make cycle rim small brushes, now only concentrate in making toilet brushes.

The strength of the unit is to be specialized in manufacturing plastic goods (toilet, basin and sink & wire brushes). It could concentrate on cleaning brushes to established a renowned brand and diversify its existing product range in following ways:i) By improving its skill and finish, which would cater to a new market or different usage places.ii) New range of products by studying the need, usage & keeping in mind the life style of various communities.iii) Adding a new and contemporary look to the existing range without loosing the functional character and standardization of the products and which could be cater to another market.

Page 28: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

pLASTIC GooDS

ToILET BRuSH & wIRE BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

puBLIC ToILETpERSoNAL ToILET

Page 29: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit has its brand sticker which is printed from kolkata. The unit name, its registration number and product name is printed on the sticker. There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions and colour A brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 30: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 31: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- Set-up the semi-automatic injection machine to avoid hard labour and energy over machine

- maximize the use of sunlight to get proper dryness of raw materials

- skill up-gradation & techniques to get the quality products.

- other such item could be developed with waste materials

Page 32: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.All the small hair particles are dangerous for workers which may cause many internal disease and affect their health as well production too. The units are casual about the quality as they sell the products at less rates and also having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/brand and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized and proper light vision which would maintain the quality even working at night sift also.

The manual injection machine takes hard labour and energy, also it is not

safe to operate continuous.

Better tools can be designed for the finishing

stage as this stage decides the grade of the product

and small negligence can decrease the quality of the

products.

A sufficient light and better tools need to be present at the workstation which

always enhance the work efficiency and product quality .

New tool can be designed keeping in mind the workers requirement who gives finishing to product. it may be rubber integrated in holding place & better ergonomically designed grip etc.

Page 33: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

The unit is making few running products of toilet brush and its uSp is the variety of plastic goods such as toilet brush, sink brush & basin brush. The same could be used to its advantage and establish it as a brand. The plastic goods being produced right now are same as rest of the units, and being sold at competitive prices so that, New products, surface treatment and colors could be proposed keeping in mind the target community for market.

Page 34: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Injection mould machine worker: The exiting number of mould machine workers are very limited, and they are quite good to operate manual injection mould machine. Still, Amtala cluster need more workers with well trained and skill set to handle the human error while working over casting, finishing and handling. The labour does not much aware about the critical aspects of finishing, They need to informed, explained and trained for the same.The cluster use to make there dye from kolkata only. where few design are coming made since many years so, The better dye, organized operation, and trained workers could increase dye life.

Sizing, shorting & finishing: Same, the family member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign achieve the quality up to the mark.

Page 35: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

Taking production from mould, workspace & colour mixing space, need to be upgraded with safety and health concerns. Also the water container use to keep pieces cooled just after removing from dye need to be more wide and sufficient depth to get proper cooling to avoid product deformation..The injection mould need too be up-grade or some short of techniques should developed to reduce the hard core labour and energy. The environment of the workstation is cluttered and ergonomically not fit, also the small particles of nylon comes out during product sizing could be dangerous for human health.

Page 36: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and graphics over bigger packet as well, which is visually appealing, Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting

Page 37: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

The unit does not have any proper display area/showroom, there is several rooms where unit use to keep thing as a store room.

with the branding, the unit should have a display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 38: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 39: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

An trust worthy association to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Better pay to motivate women where they have a major role in production process

Page 40: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

MoNDAL BRuSH

a) DESCRIpTIoN

Name: Mr. Sonatan MondalAge: 55 year oldEducation: -----Address: Vill- kashibati, p.o.- Chandandah, Dist- 24 pgs South, west Bengal

Mondal Brush unit is managed by Mr. Shankar Mondal 30 year back with coconut fibre made Banister brush and Caressing brush which is still on going. At present most of the time unit is engaged in making product which is belong to tenders order and comes through mediators.

Page 41: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoNExisting products: banister brush, caressing brush and shoe brush.Redesign: making the same brushes as before.New products: shoe brushes or similar order works, they can do.product development: started himself the brush making & linked with certain clients & market order.product diversification: There is no such product diversification happened from the beginning of the business.The strength of the unit is its fixed range of products made from coconut-fibre so it can focus only on it and diversify its existing product range in following waysi) by completing the order within the time and needs to improve skill and finish, which would reflect a better quality products, cater to a new market.ii) adding a new and contemporary look to the existing range without loosing the character of the idols which could cater to another market iii) diverse products could be designed by adding small utility to these products.

Page 42: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

SHoE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

CoCoNuT FIBRE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

CARESSING BRuSHBANISTER BRuSH

Page 43: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit products need to branding or identity through its specification and quality

There is a scope to design a brochure where, all the products images and its specification would be mentioned.

A brochure can be designed with better graphics, presentation and composition keeping in the mind its unit specialization.

Page 44: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 45: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- maximize the use of sunlight to get proper dryness of raw materials

- skill up-gradation & techniques to get the quality products.

- other such item could be developed with waste materials

Page 46: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

All the small coco-fibre dust particles are dangerous for workers which may cause many internal disease and affect their health and also the production. The unit is casual about the quality as they sell the products at less rates and also having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized and proper light vision which would maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

New tool can be designed keeping in mind the workers requirement and a sufficient light and better tools need to be present at the workstation which always enhance the work efficiency and product quality .

Page 47: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

The unit is making only his running products made with coconut fibre, The same could be used to its advantage and establish it as a specialized on it

The products being produced right now are very limited and being sold at competitive prices where, New products, surface treatment and colors could be proposed keeping in mind the target community for market.

Page 48: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Coloring: Doing colors directly without any marking which is uneven and looks non-quality products

Page 49: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

The environment of the workstation is cluttered and unorganized.

The body posture and tools are not ergonomically fit in workstation.

The small particles of coconut fibre comes out during product sizing and finishing could be dangerous for human health.

The insufficient lighting arrangement reduces the work efficiency and product quality.

Page 50: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 51: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

The unit does not have any proper display area/showroom, there is several rooms where unit use to keep thing as a store room.

with the branding, the unit should have a display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 52: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 53: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

An trust worthy association to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 54: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

SANJIT BRuSH woRkS

a) DESCRIpTIoN

Name: Mr. Sanjit MannaAge: 26 year oldEducation: GraduateAddress: Vill- kanganberia, p.o.- kanganbedia, Dist- 24 pgs South, west Bengal

The unit- Sanjit Brush works is currently managed by Mr. Sanjit Manna. The unit was started 25 year back by his fater Mr. Ganesh Manna, (age- 60 year old) jointly with three partners. After some disputes between partners he sifted from and started his own unit with paint brush making. At present unit has approximately 100 item of paint brushes and mainly dealing with flat paint brush from 1/2 inch brush to 4 inches brushes.

Page 55: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: round paint brush and flat paint brushRedesign: making the same brushes as before.New products: nylon fibre made brushes added on graduallyproduct development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its range of paint brush and leading manufacturer in the area and doing good enough business. So, instead of diverting or adding newly products suddenly, this brush unit could be concentrate only on flat brush manufacturing and its betterment in term of quality, demand, ISI standards and business expansion.Apart from this, unit also need to be focused over their skill and finishes, which would enhance work efficiency and of products quality.

Page 56: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

pAINT BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

RouND pAINT BRuSHFLAT pAINT BRuSH

Page 57: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

- The unit has billing slip and a simple sticker which is printed from kolkata. The billing slip has unit name, address and production line description. where, the sticker has unit name, product number and size.

- There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

- The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 58: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 59: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

- wooden handle finishing can be more improvise or unit should ask to party (from where they placed order for handle) for more quality finishes.

Page 60: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomical posture. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However, there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 61: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the paint brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 62: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would yield in better finished products.

Page 63: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

The body posture and tools are not ergonomically designed according to the workstation.

The insufficient lighting arrangement reduces the work efficiency and product quality.

while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 64: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 65: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 66: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 67: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 68: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

MAA LAxMI BRuSH woRkS

a) DESCRIpTIoN

Name: Mr. Amal kumar BagAge: 52 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit is running by Amal kumar Bag and his brothers, all the family members lives together and works together and not kept any workers parmanently. The unit was started in year 1991 almost 20 year back by themselves only with jute made cycle rim brushes slowly added nylon fibre brushes also.At present they have a good clients and product demand as well.

Page 69: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: jute and nylon fibre made bicycle rim brushesRedesign: making the same brushes as before.New products: nylon fibre made brushes added process and developmentproduct development: started producing products jointly with family member and got some clientsproduct diversification: accept few changes or material quality there is hardly any diversification

The strength of the unit is its range of jute and nylon fibre made bicycle rim brushes getting enough order. So, unit need to focus only at these product productions and its better marketing. In this context, unit also need to be focused over their skill, work habits and finishes, which would always enhance work efficiency and products quality.

Page 70: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

BICyCLE RIM BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

oTHER SIMILAR BRuSHCyCLE RIM BRuSH

Page 71: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to established a brand name and in relation to them design a brochure for the unit keeping in mind product range and its specification.

The brochure can be designed with better graphics, representation and composition keeping in the mind its brand value.

Page 72: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 73: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 74: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

There is scope to redesign the workstation keeping all the necessary features within the cluster available because, the existing work habits and practices are unorganized and not designed according to work environment and ergonomics. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about all these issues.

The unit is casual about the quality as they sell the products at less rates and having only demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 75: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the bicycle rim brushes in rural area as well as urban area only the prices of these brushes matter for getting more order and competition with.

The unit is making only running products which has a good demand in market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 76: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Combing, Sizing & shorting The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools and produce more wastage during there treatment. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The workers does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: Need to use natural colors and promote the jute made brushes which is biodegradable.

Page 77: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 78: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need to be categorize product according to the sizes, quality and grade.

No proper area division for different stacking products.

There can be tools design for these products logistics or alter way of transportation.

Page 79: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 80: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 81: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 82: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

SHAMpA BRuSH woRkS

a) DESCRIpTIoN

Name: Mr. pradip AdakAge: 37 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit- shampa brush works is currently handle by pradip Adak. The unit was started 25 year back by his fater when he was 8 year old. The unit is dealing with all kind of art brushes and gets order by the client locally as well export. It has various Art brush range from 000 number to 24 number or more. He is using animal hairs and nylon fibre to make brushes and has very limited client and orders.

Page 83: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: round brush, flat brush, filbert brush, angular brush and fan brushRedesign: apart from round brushes all brushes added in processNew products: nylon fibre made brushes added on gradually due to ban on some animals hairproduct development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon hair brushes and for export products line.

The strength of the unit is its range of art brushes and doing this business in the cluster where most of them en-gaged in different area. Therefore unit need to more focus on his ability of making art brushes with expansion of its awareness and market cater to.

Page 84: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

ARTIST BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

RouND BRuSH,FLAT BRuSH,

ANGuLAR BRuSH,FILBERT BRuSH,

FAN BRuSH

Page 85: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit has billing slip and a simple sticker which is printed from kolkata. The billing slip has unit name, address and production line description. where, the sticker has unit name, product number and size.

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 86: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 87: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 88: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The unit is unaware about the well designed workstation where he can increase his ability to make more art brushes which has a big demand countrywide. As he is depend upon the middleman or mediator who placed the order.

However, there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light arrangement which would increase efficiency and maintain the quality.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

packing tools can be introduce for getting a well pack of brush set also its represent better quality and appeals more.

Page 89: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the art brushes over the nation and abroad but the competition is with the quality and lasting of the products. Also unit has very limited client and orders and he an his family is the only one who engaged in this.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 90: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The unit is nor proper aware about the critical aspects of finishing, representing etc and need to informed, explained and trained for the same.

Page 91: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over.

Page 92: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

The unit need to be introduce proper packing tools and techniques, presentation and with better graphics.

No proper area division for different products which took time to arrange/shorting.

Need To be categorization according to the product size, quality and grade.

Need to pack with proper material and techniques.

Page 93: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, and keeps the products here and there

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 94: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 95: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 96: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

uTpAL GHoSH

a) DESCRIpTIoN

Name: Mr. utpal GhoshAge: 40 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit is currently running by utpal Ghose and his younger brothers. This is the unit which has been started long back (approximately 40-45 years back) by their father with several brush making and at present, making different plastic moulded brush and nylon fibre made bottle brush.

Page 97: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: nylon made bottle brush wire brush, heel cleaning brush & hair dye brushesRedesign: heel cleaning and hair dye brushes added laterNew products: plastic moulded brushes added on processproduct development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- heel cleaning brush and hair dye brush.

The strength of the unit is its diverse range of brushes, set client and market order. So, instead of diverting or adding new products at a time, this unit need to concentrate on existing range and its market demands. And for quality product unit need to concentrate on brush manufacturing and its betterment in term of quality, need, ISI standards and business expansion.Apart from this, unit also need to be focused over their skill and finishes, which would enhance work efficiency with quality.

Page 98: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

MACHINE MouLDED BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

HAND MADE BRuSH

uSER STuDy:NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

RuRALuRBAN

Page 99: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit has no billing slip, sticker which should have mentioned name, address and product range.

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 100: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 101: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 102: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. Also the client, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However, there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 103: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the these brushes and not have much competition over the places only prices matter. whomsoever would provide the better product in cheap rate would get more order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced at present are running and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the targeted places for market.

Page 104: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the required tools.Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Page 105: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 106: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 107: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, they use to keep stock hanging brushes from the ceiling.

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 108: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 109: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 110: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

AMAR SAMANT

a) DESCRIpTIoN

Name: Mr. Amar SamantAge: 34 year oldEducation: B.A. passAddress: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

This unit is started by Amar samant itself 11 year back (in year 2000) with the same shoe brushes as other making. The unit has 9 workers excluding family members who are engaged here as doing job works. Also it has range of shoe brushes like- border shoe brush, zebra shoe brush, T.R. shoe brush, 642 number shoe brush etc and color variations. unit have a good market order and fix clients.

Page 111: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: border shoe brush, zebra shoe brush, T.R. shoe brush, 642 number shoe brush, 1 number shoe brush, banister brush etc with various quality.Redesign: alternate wood and nylon fibre made brushes added on graduallyNew products: expansion the shoe brush range from having only certain previous one. product development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon fibre and alternate wood introduced after banning of certain woods.

The strength of the unit is its range of shoe brush and a good client where doing good business. But need to concentrate only on shoe brush manufacturing and its betterment in term of quality, demand, ISI standards and its business expansion.Adding more in this relation, unit also need to be focused over their skill and finishes, which would always add value and enhances the work efficiency.

Page 112: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

BANISTER BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

SHoE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

ALTERNATE wooDSNyLoN AND ANIMAL HAIR

Page 113: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 114: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 115: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 116: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 117: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the shoe brushes over countrywide but a tough competition over prices is there. whomsoever products would be cheap and best would get multiple order.

The unit is making only running products which has a big demand in market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are wide and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 118: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would yield in better finished products.

Page 119: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

The body posture and tools are not ergonomically designed according to the workstation.

The insufficient lighting arrangement reduces the work efficiency and product quality.

while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

The raw material cluttered outside will reduce the material quality over the period.

Page 120: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 121: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 122: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 123: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 124: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

BHARAT MAJHI

a) DESCRIpTIoN

Name: Mr. Bharat MajhiAge: -----Education: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit had started 28-30 year back by Bharat Majhi. Earlier he use to make hippi hair roaling comb/brush then baby brush and coat brushes added on the process. The tri color saloon brush added in production 5-6 years back and almost all the electric machine came to the unit 7-8 year back. At present the unit makes a wide range of the products and have certain client to deal with.

Page 125: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: saloon brush, baby brush, computer brush, beard brush and coat brushRedesign: making the same brushes as before.New products: alternate woods & quality nylon fibre made brushes added on the processproduct development: started himself with hippie hair rolling brush to latest computer brushesproduct diversification: there is few product diversification or add on happened from the beginning of the business like- hippie hair rolling brush to modern computer brushes.

The strength of the unit is its range of brush products and need to concentrate only on uplifting there existing’s. For this they need to improvise product quality, its standards, workstation and habits, also need to focus on new market and clients instead of dependency on fix clients.They need to be focused over their skill and finishes, which would enhance work efficiency and production with quality.

Page 126: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

NyLoN HAIR MADE BRuSHES

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

SALooN BRuSH,BABy BRuSH,

CoMpuTER BRuSH,BEARD BRuSH,CoAT BRuSH

Page 127: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 128: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 129: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 130: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 131: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the these brushes but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 132: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and coloring: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same. while applying colors directly without any marking which causes uneven and non finished product.

Netting Is a tough job which is done by women mostly on part time basis with minimum pay and there is need to improvise the techniques with modernization.

Page 133: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 134: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 135: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, they use to keep products on floor or in traditional container etc.

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 136: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 137: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

women should get a better pay when they are doing a important part of the production process.

Page 138: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

BIBHuTI SIkDAR

a) DESCRIpTIoN

Name: Mr. Bibhuti SikdarAge: 52 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Sukdevpur, Dist-24 pgs South, west Bengal

The unit is currently managed by Bibhuti Sikdar which is started 25-30 year back with shoe brushes and military brushes. At present time the unit has only concentrated on certain type of shoe brushes manufacturing. unit has a diverse range of shoe brushes like- metro shoe brush, diamond shoe brush, hugni 8” black shoe brush etc and have their friend supplier name- joy brush who sells the products under joy brands to the clients.

Page 139: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: metro shoe brush, diamond shoe brush, hugni 8” & 6” black shoe brush, gr1-hard military brush gr2-soft military brush etc.Redesign: most of the products are same as before accept few changes on raw materialNew products: nylon fibre made brushes added gradually and works on orderproduct development: started himself the shoe brushes making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its diverse range of brushes, set client and market order. So, instead of diverting or adding new products at a time, this unit need to concentrate on existing range and its market demands. And for quality product unit need to concentrate on brush manufacturing and its betterment in term of quality, need, ISI standards and business expansion.In relation, The unit also need to be focused over their skill and finishes, which would enhance work efficiency with quality.

Page 140: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

SHoE BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

Page 141: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit does not have any brand identity and recognitions accept he delivered to other supplier who does business over their products. So there is scope to established a brand value of this unit within this cluster and need to upgrade their business communication.

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 142: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 143: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 144: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 145: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the shoe brushes and military brush but a tough competition over prices exist everywhere. whomsoever products be cheap and best would get multiplied order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 146: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and coloring: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same. while applying colors directly without any marking which causes uneven and non finished product.

Netting Is a tough job which is done by women mostly on part time basis with minimum pay and there is need to improvise the techniques with modernization.

Page 147: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 148: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

better vehicle or bigger one could be used jointly with other units to cut the transportation cost.

Need to develop tools to load the brush bigger packets

Page 149: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks besides the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 150: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 151: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

women should get a better pay when they are doing a important part of the production process.

Page 152: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

GANESH MAJHI

a) DESCRIpTIoN

Name: Mr. Ganesh MajhiAge: 55 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit has been started by Ganesh Majhi himself 28 year back with 3-4 type of hair brushes and nail brushes then added shoe brush, coat brushes, body wash brushes for horse 20 year back. Now the unit has few more designed brushes like- saloon brush, baby brush and computer brushes.

Page 153: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: saloon brush, baby brush and computer brushes, nail brush, shoe brush, coat brushes, body wash brushes for horseRedesign: making the same brushes as before.New products: nylon fibre made brushes added on graduallyproduct development: started himself the brush making & got in touch with certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its diverse range of brush and certain client who does export business and gives order to him. He is very versed with quality products so he can established a new business area to make a sustainable business for long term as well earning also.

Page 154: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN HAIR MADE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

MuLTIpuRpoSE SHoE BRuSNAIL BRuSH

HoRSE BATHING BRuSHBEARD BRuSHSALooN BRuSHSHoE BRuSH

CARpET BRuSHCoMpuTER BRuSH

Page 155: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

The unit is good in art pattern as a designed products so it could be better option that, he can come up with more production after knowing the contemporary trend and market.

Page 156: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 157: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 158: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 159: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

The unit is unaware about the competition and market. whatever order gets he is busy with fulfilling those order within given time frame. He gets mix order by the client whether it is from local market or for export through intermediate.

Page 160: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

pattern making: The pattern which is developed or copied by him are quite good but still they need to modernise according to the need, emerging life style and trends.

Page 161: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is unsystematic and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 162: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 163: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, even after delivery of the order, hardly any products remains, so they feel no need of display area.

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals. deals.

Page 164: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 165: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 166: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

JAMuNA BRuSH

a) DESCRIpTIoN

Name: Mr. Sajal Majhi & Bifal Majhi (brother)Age: 40 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit, Jamuna Brush works is currently managed by Sajal Majhi and his brother Bifal Majhi. The unit was started 20-22 year back with a range of products which has highly demand in export market as well as locally also. The unit has still a diverse range of products from saloon brushes to daily use brushes and also they are little better than their kind of producer in term of pattern, design and skill sets and have their regular clients.

Page 167: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: nail brush, dog brush, coat brush, military brush, computer brush, carpet brush, shoe brush and many type of art pattern brushesRedesign: minor changes were continuously happenedNew products: nylon fibre incorporated gradually and come up with new products like coat brush, saloon brush, baby brush, computer brushes etc.product development: started themselves brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its diverse range of brushes, set clients and market order. So, there is scope that, instead of diverting or adding new products more, unit need to concentrate on few existing range according to market demand. unit should also focus on to standards and business expansion.In relation, The unit also need to be focused over their skill and finishes, which would enhance work efficiency with quality.

Page 168: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN HAIR MADE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

NAIL BRuSHBEARD BRuSHSALooN BRuSHSHoE BRuSH

CARpET BRuSHCoMpuTER BRuSH

DoG BRuSHCoAT BRuSH

Page 169: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 170: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 171: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 172: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 173: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the these brushes but a tough competition over prices in local market. whomsoever products be cheap and best would get more order.

The unit is making certain running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced for local market are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 174: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Page 175: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 176: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 177: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 178: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

women deserve to get better pay for doing netting work which is highly time taking.

Page 179: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 180: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

NETAI MAJHI

a) DESCRIpTIoN

Name: Mr. Netai MajhiAge: 47 year oldEducation: -----Address: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit has started 19 year back by Netai Majhi who is engaged in this business more than 27 years. After opening own business with several product now he is set with the products line having a good demand in the market. The new products have been slowly developed and added over the period and doing a good business due to some regular clients.

Page 181: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: baby brush, saloon brush, round and flat computer brushRedesign: certain changes and modification has been done over the period.New products: nylon fibre made brushes added on graduallyproduct development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on like- nylon fibre and alter woods happened from the beginning of the business

The strength of the unit is its short range of products and focused producing different kind of computer brushes and saloon brush which has quality. Same could be taken further to established own identification through new contacts and market expansion.

Page 182: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN HAIR MADE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

BEARD BRuSHSALooN BRuSHBABy BRuSH

HAIR CoMBING BRuSHCoMpuTER BRuSH

NAIL BRuSHCoAT BRuSH

Page 183: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

It is observed that unit is quite good in pattern making and dealing with such complicated designs. so looking this as an opportunity new contemporary look and art pattern designer product could be developed.

Page 184: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 185: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 186: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are casual and not designed according to work habits and ergonomic postures. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units needs to aware about these issues.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 187: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the make-up brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 188: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: There is need of more precision and training amongst the unit who does not understand the critical aspects of finishing which need to informed, explained and trained for the same.

Page 189: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is unsystematic and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 190: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 191: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 192: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 193: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 194: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

RoopAM BRuSH

a) DESCRIpTIoN

Name: Mr. Ashim MajhiAge: 31 year oldEducation: 12th std. passAddress: Vill- Chakborhanpur, p.o.-Chandandah, Dist-24 pgs South, west Bengal

The unit- Roopam Brush works is currently running by Ashim Majhi. The unit was started 13 year back by himself only with certain shoe brush products. Not only shoe brushes he used to make gradually shoe horn (wooden made) added on product line and he is quite good over it. Very few of the units deal with such designed shoe horns. Therefore same could be established as its identity and also need to be focused taking further it by realizing own strength and market requirements.

Page 195: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: shoe brush, multipurpose brush and different kind of designed shoe horn.Redesign: certain change and modification happened over older design also alter wood and nylon fibre added more.New products: multipurpose shoe brushes and shoe horn has been added over the periodproduct development: started himself the brush making & contacted with certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business.

The strength of the unit is its range of shoe horn which is a great option to taking it further and expand the business. So, instead of diverting or adding newly products suddenly, the unit could be concentrate more on shoe horn manufacturing and its betterment in term of quality, standards and arket demands, apart from these unit also need to be focused over their skill and finishes, which would enhance work efficiency and product quality.

Page 196: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN/pp HAIR MADE BRuSHwooDEN pRoDuCTS

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

SHow HoRN (wooDEN)BEARD BRuSHCoAT BRuSH

MuLTIpuRpoSE SHoE BRuSHNAIL BRuSH

Page 197: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 198: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 199: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 200: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 201: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the shoe brush and shoe horn in urban market as well rural market but because of tough competition over prices which is always a threats for the small units. whomsoever products be cheap and best would get multiple order. Therefore a base rate should be exist to avoid competition within the cluster.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation, surface treatment and colors application could be proposed keeping in mind the target place for market.

Page 202: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would

Page 203: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 204: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 205: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 206: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 207: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 208: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

SuBAL ADAk

a) DESCRIpTIoN

Name: Mr. Subal Adak (Son- Roop kumar Adak)Age: 52 year oldEducation: -----Address: Vill- kanganberia, p.o.- kanganbedia, Dist- 24 pgs South, west Bengal

The unit was started by Subal Adak more than 30 year back and currently managed by his son Roop kumar Adak. The unit is mainly dealing three major products- i) watch brush, ii) shoe brush, and iii) pVC brush (wire brush) and rest are the different design of the same products.The unit is more focus over their existing range and have a regular client who deal with this unit so.

Page 209: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: watch brush, shoe brush and pVC brush (wire brush)Redesign: making the same brushes as before.New products: plastic moulded wire brush introduced after coming electricity and machinery product development: started himself the brush making & got in touch with certain clients & market order.product diversification: There is few product diversification or add on happened gradually in the process like- nylon fibre and pVC brushes.

The strength of the unit is that they are more focus over their existing range which is quite good for them and same could be taken further to establishment of their brand identity and market expedition with proper planning. The unit also need to improvise their strength by taking training, explanation, and awareness.

Page 210: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

pLASTIC MADE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS NEw pRoCESS ADopTIoN AND

pRoDuCTS wITH NATIoNAL NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

SHoE BRuSHMACHINERy BRuSH

wIRE BRuSH

Page 211: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 212: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 213: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 214: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 215: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the paint brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 216: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush

Page 217: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 218: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 219: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 220: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 221: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 222: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

TApASH SAMANT

a) DESCRIpTIoN

Name: Mr. Tapash SamantAge: 38 year oldEducation: 8th std. passAddress: Vill- kanganberia, p.o.- kanganbedia, Dist- 24 pgs South, west Bengal

The unit is currently managed by Tapash Samant and his family which he started 12 year back with some design of shoe brush. At present he has three quality of shoe brushes and average order as per other have.

Page 223: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: border brush (29 no. metro), hard brush (128 no.) and 642 number (cows hair)Redesign: making the same brushes as before.New products: nylon fibre made brushes added graduallyproduct development: started himself the brush making & contacted certain clients & market order.product diversification: there is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its range of shoe brushes which is a great option to taking it further and expand the business. So, instead of diverting or adding newly products suddenly, the unit could be concentrate more on shoe brushes, its manufacturing and betterment in term of quality, standards and market demands, apart from these unit also need to be focused over their skill and finishes, which would enhance work efficiency and product quality.

Page 224: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

SHoE BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

Page 225: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 226: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 227: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 228: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 229: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the paint brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 230: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would

Page 231: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 232: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 233: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 234: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 235: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 236: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

TARuN MAJHI

a) DESCRIpTIoN

Name: Mr. Tarun MajhiAge: 35 year oldEducation: GraduateAddress: Vill- kanganberia, p.o.- kanganbedia, Dist- 24 pgs South, west Bengal

The unit is currently running by the Subal Adak since 10 year back before. the total age of this unit is approximately 45 year which is taken care by his father. The unit mainly deals with various products and have their client who regularly placed the order.

Page 237: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: shoe brush, coat brush, nail brush, carpet brush and computer brush.Redesign: making few of the same brushes as before only certain changes happened.New products: nylon fibre made brushes- carpet and computer brushes came laterproduct development: started himself the brush making & contacted certain clients & market order.product diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its range of various products and a old manufacturer in the area and doing good enough business. So, instead of diverting or adding newly products suddenly, this brush unit could be concentrate only on the existing range in which they are good enough. The unit need to concentrate towards manufacturing, quality, skill and finishes for busi-ness expansion.

Page 238: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN HAIR MADE BRuSH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

BEARD BRuSHSALooN BRuSHCARpET BRuSH

CoMpuTER BRuSHNAIL BRuSHCoAT BRuSHSHoE BRuSH

Page 239: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 240: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 241: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 242: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 243: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the paint brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 244: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would

Page 245: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 246: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 247: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 248: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 249: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 250: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

uTpAL MAJHI

a) DESCRIpTIoN

Name: Mr. utpal MajhiAge: 30 year oldEducation: -----Address: Vill- kanganberia, p.o.- kanganbedia, Dist- 24 pgs South, west Bengal

The unit is started by utpal Majhi’s father and currently managed by himself fro last five years. The unit is engaged with producing brushes made of pp & nylons fibres also they makes shoe horns made up of kadambh wood. They have a good range of brush products and client, who deals with all these production.

Page 251: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: baby brush, saloon brush, nail brush and shoe hornsRedesign: sifting from the products earllier makingNew products: pp and nylon fibre made brushes added on graduallyproduct development: started brush making long back & contacted certain clients and works according to the orderproduct diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair brushes with different sizes.

The strength of the unit is its range of brush products and need to concentrate only on uplifting there existing’s. For this they need to improvise product quality, its standards, workstation and habits, also need to focus on new market and clients instead of dependency on fix clients.They need to be focused over their skill and finishes as well, which would enhance work efficiency and production with quality.

Page 252: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

TECHNICAL RESEARCH

NyLoN HAIR MADE BRuSHwooD MADE pRoDuCT

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF QuALITy pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

ANIMAL HAIR MADE BRuSH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

BEARD BRuSHSALooN BRuSH

HoRSE BATHING BRuSHNAIL BRuSHCoAT BRuSH

HAIR CoMBING BRuSHSHoE HoRN

Page 253: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

There is a scope to design a brochure for the unit keeping all the product images and its range with size descriptions, numbering and colour specification.

The brochure can be designed with better graphics, presentation and composition keeping in the mind its brand value.

Page 254: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 255: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 256: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they sell the products at less rates and having more demand of non-quality products. The supplier, shopkeeper who placed the order are not care about finishes/quality and needs something that suffices the basic need in cheapest possible rate.

However , there is scope to redesign the workstation, the tools in use, keeping the fabrication space very organized with proper light vision which would increase efficiency and maintain the quality even working at night sift also.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 257: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the paint brush but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has fix clients who use to placed order under their naming or brand like- Joy Brush etc.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 258: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface treatment: while applying treatment directly without any marking which causes uneven and non finished product.

Page 259: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 260: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 261: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

(l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is several racks above the workstation where unit use to stock the production

- with the branding, the unit should have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite clients and make deals.

Page 262: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 263: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 264: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

Joy BRuSH

a) DESCRIpTIoN

Name: Mr. Jaydeb AdakAge: ----Education: ----Address: Vill+p.o.- Chandandah, Dist- 24 pgs South, west Bengal

The unit is registered under joy brush and taken care by Jaydev Adak who is a whole-seller and suppliers of the cluster products. Generally he deals with range of different products under joy brand name

Page 265: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) ExISTING pRoDuCTS, REDESIGN, NEw pRoDuCT DEVELopMENT AND pRoDuCT DIVERSIFICATIoN

Existing products: lime brush, shoe brush, wire brush, coir brush and pp fibre made brushesRedesign: doing the production as before & slowly started supplying production.New products: nylon fibre made few brushes added on graduallyproduct development: started himself with brush making & now supplies products under his unit name to the clients. Diversification: There is few product diversification or add on happened from the beginning of the business like- nylon & animal hair mix brushes with different sizes.

The strength of the unit is its range of products and its supply too and the only supplier near the area who deals under his brand name

Page 266: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

c) SCopE FoR RESEARCH AND DEVELopMENT DIRECTIoN FoR FuTuRE INITIATIVES

SHoE BRuSH

TECHNICAL RESEARCH

RAw MATERIAL

REuSABLE/RECyCLE MATERIALS AND ECo-FRIENDLy pRoCESSES

pRoDuCTIoN pRoCESS,ASSEMBLING pRoCESS

SuSTAINABLE METHoDS FoR pRoDuCTIoN

NEw & DIVERSE RANGE oF pRoDuCTS

NEw pRoCESS ADopTIoN AND pRoDuCTS wITH NATIoNAL

NEED & uSAGES

DESIGN CENTERED RESEARCH

NEED & uSAGE,uSER STuDy,

MARkET STuDy,EMERGING LIFESTyLE,BEHAVIoRS DoMAIN,

pATTERNS,TRENDS

Page 267: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) ExISTING STATuS AND oppoRTuNITy FoR VISuAL IDENTITy, BRANDING AND CoMMuNICATIoN DESIGN

The unit has a good graphical boxes which he use to pack the products taken from the cluster. The box prints from kolkata and has unit brand name- joy brush product name, size & colors.

There is a scope to design a brochure for the unit keeping all the product range deals with all the descriptions & specification.

The brochure can be designed with better graphics, presentation and composition keeping in mind its brand value and targeted users.

Page 268: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) TECHNOLOGY, MODERNIZATION AND DESIGN COLLABORATION SCOPEThe following chart explains step by step all the production process and their corresponding issues and scope for intervention. The flowchart is generic and applicable for most of the units with few exceptions.

RAW MATERIAL

SIZINGmanual process, human error in cutting, inaccurate, need modern equipment

nearby community store for raw materials, improve quality, common facilities centre

space division, proper dryness, tools designing for sifting things &

upgrade with standard quality, redesign or modified product range with new effects and colour variations

reduce manual error, need skill training to match up to the mark, need organized workstation

manual checking, need to upgrade the technique or need better tools

damages while handling, should have common vehicle/lorry to increase profit margin

better displays and retail outlets showcase the product, brochures and pamphlet design

new aesthetically appealing product range, specific to the end user, based on need, usages or purpose

need to get better training and practices, wastage utilization, awareness towards environment & pollution

new tools to get maximum holes over wooden frame at a time, develop threading techniques or simple tools

takes time while finishing, new and better simple tools can be developed for finishing the products final

proper grading system, unsystematic sorting, tend to mix up, proper packing to avoid damages

need better connective internal roads which reduces the damage and save time

distribution of payment on delivery, should keep a base rate, need to ask/demand quality products

DRYING IN SUNLIGHT

TREATMENT

DIFFERENT PARTS MAKING

COLOR APPLICATION

CHECKING

FINISHING

ASSEMBLING

PACKAGING

LOADING

DEALERS

MARKET

END USERS

TRANSPORTATION

Page 269: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

f) opERATIoNS AND pRoCESS INNoVATIoN FRoM DESIGN pERSpECTIVE

- skill up-gradation & techniques to get better quality products.

- other such product variation could be developed kept in mind the strength and infrastructure.

Page 270: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

g) DESIGN oppoRTuNITy IN woRkSTATIoN AND TooLING DESIGN

The existing practices are very make shift and not designed keeping in mind the work habits and ergonomic positions. Also, they have been put together to proceed with the process and do not consider safety, health and semantics. The units are unaware about these issues.

The unit is casual about the quality as they supply the products at less rates and having more demand of non-quality products.

However, there is scope to redesign the workstation, the tools in use, keeping the fabrication space organized and proper light arrangement which would increase efficiency and maintain the quality even working at night.

Better tools can be designed for the finishing stage as this stage decides the grade of the product and small negligence can decrease the quality of the products.

Page 271: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

h) DETAILS oF MARkET AND CoMpETITIoN STuDy FoR DESIGN ADVANTAGE AND DISTINCTIoN

There is a good market demand of the brushes, unit deals with but a tough competition over prices. whomsoever products be cheap and best would get multiple order.

The unit is making only running products which has a big demand in local market. Also, it has set clients who use to placed order under took the products under joy brand.

The products being produced right now are very limited and being sold at competitive prices where, more variation in product line, surface treatment and colors application could be proposed keeping in mind the target states for market.

Page 272: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

i) STuDy FoR THE NEED oF TRAINING AND SkILL up-GRADATIoN

Sizing, shorting & finishing: The member or workers engaged in doing product sizing, shorting & finishing to manage the quality by few hand made simple tools where, those tool are not designed to fit with the tools that need. Thus those tool need to be modification or redesign to achieve the quality up to the mark.

Finishing and handling: The labour does not understand the critical aspects of finishing. They need to informed, explained and trained for the same.

Surface decoration: while applying colors directly without any marking which causes uneven and non finished product. Also the color drying racks need to be redesign so that color dripping from brush handles could be controlled which would yield in better finished products.

Page 273: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

j) DESCRIpTIoN oF ERGoNoMIC AND ENVIRoNMENT FACToRS IN MSME pREMISE

. The environment of the workstation is cluttered and unorganized.

- The body posture and tools are not ergonomically designed according to the workstation.

- The insufficient lighting arrangement reduces the work efficiency and product quality.

- while working with hairs and fibres, there is chances to inhale the hairs dust spread over the workstation.

Page 274: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

k) pACkAGING AND LoGISTICS RELATED DESIGN oppoRTuNITIES

Need to pack with proper material and techniques.

Need To be categorization according to the product size, quality and grade.

No proper area division for different products which took time to arrange/shorting.

Page 275: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

l) ExHIBITIoN/DISpLAy DESIGN oppoRTuNITIES

- The unit does not have any proper display area/showroom, there is store room where unit use to pack the products & keep stocking.

- with the unique brand, the unit need to have a organized display showroom which Showcases all the designs for the buyers. Also in order to invite more clients and make deals.

Page 276: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

m) STuDy oF INFRASTRuCTuRE SETup FRoM DESIGN pERSpECTIVE

Need to be organized, systematic

precise and reduce human error

workers friendly practices and ergonomics

Improper awareness of market.

Page 277: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

n) SCopE FoR DESIGN INTERVENTIoN FoR INTER CLuSTER CoMMuNICATIoN

Community facility centre

Distribution of works according to the skills

A trust worthy cooperative society to monitor cluster

Monthly meeting within the cluster for discussing the critical issues

purchasing of quality raw material in a lot scale then its distribution within cluster according to the placed ordered by individual unit

Page 278: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

4. ANALySIS

Page 279: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

a) Aspiration Mapping

As has been observed from the current study the aspiration of the people of “Amtala Cluster” are limited. As a basis for description, the model of Mas-Low need Hierarchy can be taken:

It can be said with some conviction on the basis of informal talks and observations that the aspirations of the people are mainly towards basic needs and security needs with marginal influence of emotional needs. The marginality of emotional needs may stem from the fact that the people are extremely occupied with their work for most of the time of the day, chasing tight deadlines. Thus complex emotional aspiration may have taken a backseat. Further studies may throw greater light upon this fact.

BASIC

SECURITY

EMOTIONAL

ESTEEM

SELFACTUALIZATIONACTUALIZATION

FOOD, CLOTHING, SHELTER

HOME & FINANCIAL SECURITY

MARGINAL

NOT INVOKED

NOT INVOKED

Page 280: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

b) SwoT Analysis

STRENGTH wEAkNESS oppoRTuNITy THREAT

- DEEwALI IS THE pICk MARkETING TIME- GoVERNMENT SuppoRT LIkE- pMEGp LoAN SCHEME & TRAINING pRoGRAM ETC.- ENGAGEMENT oF FAMILy MEMBER MAxIMuM- LoCAL AVAILABILITy oF RAw MATERIAL- LESS CoMpETITIoN AT GIVEN RATES wITH oTHER SIMILAR CLuSTERS- SuppoRTED By MFI’S (MICRo FINANCE INSTITuTES)

- HuGE FLuCTuATIoN oF MARkET oRDER- SpoLIATIoN oF RAw MATERIAL AND SToCkS IN RAINy SEASoN- INVoLVEMENT AT woRk STATIoN up To 10 To 12 HouRS oR MoRE- CopyING pRoDuCTS AND NoNE oF THEM FoLLowING ISI STANDARDS- No QuALITy INSpECTIoN- LowER wAGES- RAw MATERIAL pRICE RAISES TwICE oR THRICE TIME IN A yEAR wHILE THERE IS No INCREMENT oN pRoDuCT pRICES- BAD INTERNAL RoADS NETwoRk - woRkERS AVAILABILITy- QuANTITy AND No QuALITy- HEALTH HAzARDS - ALMoST NoNE oF THE uNITS MAINTAIN ISI STANDARDS- LESS pRECISIoN & ADDED HuMAN ERRoR oN pRoDuCT wHICH GETS REJECTED By SuppLIER oR SELLERS- No DISpLAy AREA oR ExHIBITIoN oF pRoDuCTS

- SHouLD HAVE owN ASSoCIATIoN- CoMMoN FACILITy CENTRE- NEw pRoDuCT RANGE wITH CoNTEMpoRARy LookS wITHIN INFRASTRuCTuRE- MoRE pRoDuCTIoN pER uNIT By ADDING INFRASTRuCTuRE oR up-GRADATIoN- ExpANSIoN oF MARkET AT NATIoNAL & INTERNATIoNAL LEVEL- pRoDuCT & QuALITy INSpECTIoN- pRopER TAxATIoN SySTEM- SHouLD BE TAx FREE oR SuBSIDIzED- BASE RATE SHouLD BE FIxED ACCoRDINGLy- DEMAND oF QuALITy pRoDuCTS- INTERIoR RoADwAyS- SkILL up GRADATIoN- MARkETING- VISuAL IDENTITy oF pRoDuCTS- DISpLAy AND RETAIL uNITS FoR THEIR pRoDuCTS.

- SHoRTAGE oF woRkERSDIVERSIoN FRoM THIS pRoFESSIoN To oTHER ENGAGEMENT- oNLy QuANTITy AND LESS QuALITy - LACkING oF INTEREST- MoVING To oTHER JoB- HuGE DEpENDENCy oN RAw MATERIAL, ELECTRICITy & wATER wHICH ARE NoN RENEwAL ABLE RESouRCES - LESS TECHNoLoGy ADopTIoNLACk oF uNITy - No DIRECTIoN oF THE FuTuRE

Page 281: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

owner’s vision Management efficiency Markets catering to

Transportation Stacking space & packaging

Quality of raw material and skillsoverheads and maintenances, electricity

production capacity waste % at every stage

Skills + workers availability Quality check & Standardizations

work environmentTime management/unorganized

work station & tough job

CLuSTER LEVEL

•Doesn’t have a trust worthy Association

•Casual attitude almost all workers are from their own family

•Sometimes hire neighbor who might shifts from one unit to another

•Diversification towards other job– due to better pay,

•Competition within the cluster as a threat, decreases the products rate

•Women are getting less pay

•Raw material from same place af-fects all

•Younger generation more qualified -more open to change

•Supply or get order the same design or alter with all•Internal roads don’t allow reaching bigger lorry.

• Water pollution and electricity consumption

•Cooperation in sharing facilities

•No one sticks to prices compete within

•Better raw materials control over prices

uNIT LEVEL

CouNTRywIDE

•Illegal access of Sunder-ban to collect better Wood as a raw material•Technology innovation and Research & Development

•Workers policies at national level/West Bengal govt.

•Younger generation, to take up responsibility •Technical support by training camp

•Transportation and connectivity •Loan policies and subsidies

•Lack of better awareness

•Rural trends/schemes •Better education

•Urban trends •Excise duties

•Brand identity •Food & Health

c) Issues & Concerns

Page 282: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

d) pRESENT STATuS- oF DESIGN AT CLuSTER AND uNITS

At the present scenario, the cluster has not design consciousness up to the level, where a design intervention need in every sector whether it is product, its production process, market, health & education or their aspirations.

There is lack of awareness, education, health consciousness, technology and work environment. Also over all work environment, working pattern and time management is very monotonous and unorganized.

The clusters need a system and a proper business model where each and every things taken care by few responsible person or committee. So thus organized format would be helpful for their betterment from grass-root level.

we as a design experts, always imagine that the cluster should be a centre of better eco-friendly environment, quality production, user friendly workstation and tools with sustainable practices and processes in the place.

Page 283: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

e) IMpRoVEMENT NEED AREAS

Raw Material Improvement: Raw material quality & quantity, should have to check before buying.

product Improvement: New innovative and trendy products, products up-gradation, could be developed keeping in mind usages and modern trends, waste material reused in other products like carpets, door mats etc.

process Improvement: Traditional techniques need to modernize with better practices & precision, semi automatic injection mould machine to reduce hard labour, precise tools and techniques training need

pRoDuCTIoN pRoCESS IMpRoVEMENT:

Sizing & Shaping Improvement: Finishing is time consuming, casual attitude or doing without any marking, traditional tools implies the human error, unaligned, uneven finish goods, improvise the skill and practices, develop jigs and fixtures for better material positioning during manufacturing process.

Drying Improvement: weather contact cause moisture and aging decrease the material quality, environment and materials quality concern and need to avoid it.

Treatment Improvement: Different colour as a surface decoration, colour application is uneven & dis-balanced, surface embellishment, water filtration need, environment issue- colour directly goes to open area causes pollution.

Colour Application Improvement: previously produced such good products are stopped which could be redesign or modify, need to , limited colour and patterns; could be developed keeping in mind usages and modern trends, product design and colors copied from the existing design of market.

Page 284: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

packaging Improvement: using only plain box packing, lack of proper packing, no separate packing, no visual identity, grading and quality information over the packet, only few brands is leading the local market, could set own brand identity gradually & purpose the quality products with variations, need to use graphics and description over packet for enhancing visual message & products appeal.

Loading & Transportation improvement: The loading methods, means of transport and roads condition are not good enough, need to avoid improper loading which caused damages the products, community need to transport their products together hiring bigger vehicle to reduce small transport expenses, internal roads should more wider to ease transportation.

Exhibition & Displays Improvement: Cluttered display of brushes always affect the visual impact of party who is going to placed order, Very few units have display rack, space of a good quality enough, need to understand display and have to be proper awareness regarding visual merchandising and its effectiveness.

Page 285: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

5. Conclusion

Page 286: INTERACTIVE DESIGN RESEARCH AND NEED ASSESSMENT …designclinicsmsme.org/Design Awareness Programme Reports/Brus… · Bengal opened its first microfinance branch at Rajpur (near

CoNCLuSIoN

when this whole fact is taken into account, then as designer it will be imprudent to provide interventions which provide too much comfort to the cluster in terms of money saved or time saved etc. This is especially important in the absence of a mechanism provided to the people, to be able to handle their emotional aspiration which will rise

when given a chance.

Thus the design interventions have to be, at the initial stages, purely streamlining existing activities within each cluster context. once habituated to the effect of these interventions, their reactions can be mapped again and again and then further design interventions may be made.

If such micro-interventions are not done and lump-sum large scale interventions are put in place, there is a tangible risk of factors such as laziness, alcohols and such other consumption etc., or generally speaking, decadent behaviors may creep into the peoples’ lifestyles and may very well destroy the community too. Thus the task is of responsible

of design.