Integrated Safety Management Champions Workshop

Transition to ISMS Verification at the Idaho Cleanup Project

Brookhaven National LaboratoryNovember 29, 2007

William W. Gay IIIICP Operations Technical Support Director

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Idaho National Laboratory Safety Landscape

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Idaho National Laboratory Transition History

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Active involvement by the CWI President enables Phase I ISMS.Safety Axiom

Active involvement by the CEO enables ISMS verification.

ISMS AXIOM

ISMS Implementation

ISMS Project Office Expert Technical Lead with continuity Experienced team members Span and overlap Phases I and II to build the

ISMS infrastructure— Requirements— Processes— Knowledge

Functional support managers team with line management Subject-matter experts embedded in line organizations Total commitment from the Chief

Executive Officer and Chief Operating Officer

Strategic Plan (PLN-1993): ISMS vision

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Comprehensive, integrated strategy Identify functional support managers and

subject-matter experts Requirements rolldown (Critical Assessment

Institutional Verification Tool)

— Everyone uses the tool

— Consistent approach Learn requirements and ISMS, but

verifying not “training” Review processes for gaps

ISMS Phase I Implements Guiding Principles

ISMS Implementation

Scrub the processes to remove nonrequirements and redundancy Contractor External Assist Visit

— Identified deficiency: Had not trained middle line management on Phase I ISMS “Interview line managers who are or will be responsible for administering the

mechanisms of the ISMS” (DOE-HDBK-3027-99)

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ISMS

ISMS Implementation

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ISMS Phase II Equals VPP Readiness

Capture VPP Handbook requirements with tools

Apply feedback from Phase I Capture VPP Handbook with work

force tools ICP Toolbox

— Creative way of presentingtechnical information

— Pocket guide— Relevant— Worker supported— Targeted to verification readiness (ISMS, VPP, OA)

ICP Desktop Guide— Addressed Phase I deficiency— Line management teams with workers

ISMS Implementation

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WATCH WORK (this is the key)

Are processes being used? Are the processes effective? Technical experts have 1 on 1

with key personnel Multiple data points for

external review Management

involvement

ISMS <=> Rubik’s cubeSafety AxiomISMS <=> Rubik’s cube

ISMS AXIOM

ISMS Implementation

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ICP ISMS Phase II Verification Flow Chart

ISMS Implementation

ISMS Implementation

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Key ISMS Implementation Lessons Learned

Use “verification”—a “reverification mindset” will miss the mark with new management

Don’t be fooled by great metrics—the longer since the previous ISMS verification, the more underlying weaknesses and gaps there will be; transition adds more

New management needs to adopt and adapt current practices to support workers, not management

Key personnel from the previous verification can provide continuity, direction, and invaluable lessons learned for the (re)verification process

Implement a formal plan identifying vision, strategy, and tasks Ask the DNFSB for help and it will be given

Lessons Learned: “Don’t change for the sake of change.” Management, not workers, needs to adjust if possible.

Safety AXIOM

Lessons Learned: “Don’t change for the sake of change.” Management, not workers, needs to adjust if possible.

ISMS AXIOM

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Key ISMS Implementation Lessons Learned

New management needs to understand that verification is a rigorous, structured assessment— GET READY— Involve the DOE Operations Office— Have external verification beforehand (CEAV) (DOE dress rehearsal)— Schedule work, interviews, and document reviews to support the DOE Verification Team’s objectives— Match each CEAV and DOE team member with a “shadow”— Distribute lessons learned from each day’s outbrief (“War Room”)

With active support of the CEO and COO— Phase I: 6 months— Phase II: 12 months— VPP: 14 months

WALK DON’T RUN (“Leave No Worker Behind”)— Implement ISMS prior to high-risk activities— Multiple data points to observe and verify not “train”

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Result of ISMS Verification