Cat.No. E02-17110002E

Contact Information

MasterScope Middleware Brochure

Web Server ApplicationServer

DatabaseServer

IIS

Apache HTTP Server

WebLogic Server

Tomcat

Oracle

SQL Server

Multi-vendor network

Monitor

Maintain

Implement

Network Management

Gathering con�gurationand performance

information

Alive / statusmonitoring

Management ofcon�guration �les and

software

Alert notification

Status check

Stabile managementof multi-vendor

network

knowledge

IT Services

Failure recovery following navigated troubleshooting methods through knowledge

Centralized monitoring of the operation status of various applications

Immediate e-mail warning to the administrator

End UserApplication

System

Probe

Probe

Detecting response delay and threshold exceeding

NEC Corporation - Global Platform DivisionEmail: global@soft.jp.nec.comFor further information, please visit: www.nec.com/masterscope

• MasterScope is a registered trademark of NEC Corporation.• Other product names and company names written in this leaflet are trademarks and registered trademarks of their respective companies.• Information in this leaflet is subject to change without notice.

NEC Corporation 7-1, Shiba 5-chome, Minato-ku, Tokyo, 108-8001, Japan

ManagementSystem

ResponseMonitoring

Integrated Administration Software

Quick detection and recovery from abnormal application activities [ Application Performance Monitoring ] [ Service Level Monitoring ]

Streamline management of multi-vendor networks [ Network Alert Monitoring ]

Integrated management of small to large-scale multi-vendor networks

makes it easy to grasp the situation of equipment configuration visually.

This makes it possible to respond quickly to equipment failures,

abnormal traffic, and various other faults and failures.

MasterScope monitors the operating status of various applications on

distributed systems in multi-platform environments. MasterScope monitors

based on a checklist consisting of over 100 items. This enables early

detection of issues in application performance level, which is hard-to-detect

with server performance monitoring alone.

MasterScope monitors the response of IT service from standpoint of end

users and detects potential troubles before receiving complaints.

Streamline and reduce the time for multi-vendor network equipment

maintenance by remotely controlling backup of configuration files,

generation management, and software update management.

MasterScope helps to enhance network stability and streamline operations by providing comprehensive support of operations associated with the

network management such as network construction, fault and performances management, and network maintenance.

The monitoring of various application processes, quick detection of faults and execution of recovery help to enhance operation stability.

Monitoring of the operation status of various applications

Visualizing the complicated network and easy grasp of equipment and network status

Streamlining configuration and software management

Monitoring the response of IT service users

NEC’s proprietary know-how in troubleshooting performance issues, and

knowledge drawn from the recovery history accumulated through the

customer’s daily operations makes fast recovery possible.

Navigating the troubleshooting methods for application performance issues

MasterScope automatically analyzes system logs (SYSLOG) sent from

network equipment and displays the fault content along with

troubleshooting methods. This reduces the time required for identifying

root causes and speeds up the troubleshooting process.

Supporting processes from fault detection to troubleshooting

MasterScope Monitoring

MasterScope Monitoring

5

Achieving stable and e�cient system operationthrough centralized monitoring and visualizationof various ICT systems. MasterScope comprehensively manages systems in multi-vendor/multi-platform environments including in virtualization environments.

The automation of the operation cycle from monitoring to root cause analysis of faults, and system recovery makes it possible to streamline

monitor ing work, and enables immediate fault detection and

troubleshooting.

Centralized management of the entire system makes it possible to streamline daily monitoring work andenable immediate fault detection and troubleshooting [ Integrated Monitoring ]

All features can be monitored from a centralized console

The various events that occur in an operating system can be monitored

from a centralized console. The vast number of events can be grouped (by

business, organization, etc.) and displayed hierarchically according to what

the administrator is searching for, thereby making it easier to grasp the

impact the failure will have on the system.

Guiding you toward the right decision after analyzing the root cause of failure

MasterScope automatically performs an analysis of the immense number

of alarms to search out the root cause of faults, and draws from the system

operation expertise accumulated through recovery processes in daily

operations to help guide the user toward the right decision. This

dramatically cuts down on the time and work required to complete the

process from analyzing root causes to troubleshooting.

Automatically follows a registered scenario-based troubleshooting flow

Registering a troubleshooting �ow in advance makes it possible to

automatically execute complicated troubleshooting processes, thereby

reducing the risk of errors and delays caused by manual entry. Linkage to

platform management helps to optimize and automate the process of

adding and deleting resources.

Server management of multi-platform environment [ System Monitoring ]

Server management cost saving

Early Detection and Prevention of Failure

Quickly pinpoint physical location of faulted server

All-in-one system which offers the necessary features to monitor the

status of a server. Servers in multi-platform environment can be

managed on a single screen, thereby reducing the workload burden of

the server administrator.

The meticulous monitor ing of the server status f rom mult ip le

perspectives enables early detection and prevention of faults.

warning light, making it possible to quickly recover the system.

MasterScope visually indicates the location of the server which is

rack diagram.

Operation solution map achieved with MasterScope.

MasterScope Solution MapGrasping theimpact of failure

Recoveryprocedure is

unclear

Immediate faultdetection isnecessary

VisualizeDetect

Recover

After

Before

Monitoring server status

Sending an alert to the administrator

Sharing handling status

Indicating faulted serverlocation visually

Checking messages from theserver in detail

List of messages from all servers

Windows Linux SolarisHP-UX

Monitoring manager

Service

Process

Logs

Performance

Cloud Management

•Self Service Portal•Multiple Tenant Management•Infrastructure Management

MasterScopeVirtual DataCenter

Automation

•Automated execution of pre-de�ned tasks and job �ows

•Centralized task management

MasterScopeJobCenter

MasterScopeSigmaSystemCenter

•Multiple Virtualization Platform Management•Resource Pool Management•Integrated VM Management

•Data Backup/Restore•System Backup/Restore•Patch and Software Distribution

MasterScopeDeploymentManager

Backup and SoftwareDistribution

VirtualizationManagement

Query

Request

Operators

Developers

Remote PC Operation

•Remote PC Operation•Sharing Desktop

MasterScopeWinShare

•Incident/Query Management

•Request Management

MasterScope IT Process Management

IT Process Management

Monitoring

MasterScopeNetwork Manager

MessageIntegration

•Integrated Console•Message Aggregation•Analyze Event Correlation

IntegratedMonitoring

•HTTP Response Monitoring

•Email/DNS/FTP Response Monitoring

•Various Application and Middleware Performance Monitoring

ApplicationPerformance Monitoring

Service Level Monitoring

•Resource Monitoring•Service/Process

Monitoring•Log Monitoring

System Monitoring

•Failure Management•Performance Monitoring•Configuration File

Management

Network Alert Monitoring

MasterScopeSystemManager G

Network FlowMonitoring

•NetFlow/sFlow Monitoring

•Visualize Network Flow

MasterScopeNetwork Flow

Analyzer

incident

AutomationManagement

Workload Automation