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    AUDIT TAX ADVISORY

    Presentation at the Insurance Future Summitby Kunle Elebute, Partner, KPMG

    FINANCIAL SERVICES

    April 2008

    Trends in Global Insurance andPreparing Nigeria for theGlobal Challenge

    ADVISORY

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    The Place of Insurance

    Nigeria on the Global Landscape

    Lessons from Other Markets

    Overall Market Outlook

    Key Success Factors

    Outline

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    The Place of Insurance1

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    Nigeria on the Global Landscape2

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    The global insurance market is witnessingsignificant growth

    Global GDP grew by 3.9% in real terms during 2006 to$48,342 billion above the 10 year-average of 3%. Emerging

    markets expanded by 6.9%, twice as fast as theindustrialised countries.

    Worldwide insurance premiums in 2006 were $3,723billion, composed of $2,209 billion in life insurance and

    $1,514 billion in non-life, representing growth rates of 5%, 7.7% and 1.5% respectively.

    The life market growth rate was the highest since 2000and faster than overall economic growth in most

    countries.

    Emerging market growth trebled the rate from 2005

    Source: Swiss Re Sigma No.4/2007

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    0.0%

    5.0%

    10.0%

    15.0%

    20.0%

    25.0%

    World Industrialisedcountries

    Emergingmarkets

    South and EastAsia

    Latin Americaand Caribbean

    Central andEastern Europe

    Afr ica Middle Eas t andCentral Asia

    Growth Rate Average Annual Growth Rate (1999-2005)

    RealPremium GrowthRates(%)

    Life Business Development ByRegion

    0%

    5%

    10%

    15%

    20%

    World Industrialisedcountries

    Emergingmarkets

    South and EastAsia

    Latin Americaand Caribbean

    Central andEastern Europe

    A fric a Middle East andCentral Asia

    RealPremium GrowthRates(%)

    Growth Rate Average Annual Growth Rate (1999-2005)

    Non-Life Business Development By Region

    Source: Swiss Re Sigma No.4/2007

    The global insurance market is witnessingsignificant growth

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    From Warehousing risks ToUnderstanding,restructuring & transferring

    risksRisks inherited frompolicyholdersRisks pooled and borne byinsurers

    Traditional reinsuranceprogramsLarge diversification + good

    underwritingLarge amount of capital Securitisation

    HedgingDynamic ALM

    Management and intermediation of risk

    - risks taken from policyholders- risks pooled and structured by

    insurers- risks externalised through

    reinsurance programs andfinancial markets

    Efficient diversificationModerate capital with appropriatecapital management

    The Old World The New World

    Focus on product returns

    without properly measuringrisk/ volatilityIndependent management of assets and liabilitiesAccounting rules notmarked-to-market (MTM)Few rated companiesFew institutional investors

    Focus on product risk + value

    Integrated ALMAccounting rules approachingMTMMany rated companiesMore institutional investors

    Source: Adapted from AXA

    From To

    The insurance business model itself istransforming

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    Key trends driving global insurance marketgrowth

    Strong economic growth, underpinned by improved

    macroeconomic fundamentals, especially in the emergingmarkets

    Favourable regulatory changes and tax incentives

    Introduction of mandatory cover in certain areas (motorthird party liability health etc.)

    Increased demand for life products- Increased retirement provisions in countries with

    ageing population- Government shift from public to private pension

    schemes

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    Regulatory Influence Universal Banking

    Payments: Interswitch, Valucard, ATMC,NIBBS, CSCS,

    Other providers: Securicor, ExcelCash Services, Rating Agencies Reformed

    Security &Exchange

    CommissionNational Insurance

    Commission

    NationalPension

    CommissionCentral Bank of Nigeria/ Nigeria Deposit

    Insurance Corporation

    Insurance CapitalMarketsBanking

    General

    Reinsurance

    Life

    Issuinghouses

    Stock brokers

    Specialized FIs

    Banks Universal,Community,Microfinance

    DiscountHouses

    Developmentbanks

    FinanceCompanies

    Pension FundsManagement

    Pension FundAdministrators

    Pension fundcustodians

    InfrastructureProviders

    PortfolioManagers

    InvestmentAdvisersTrusteesPMIs

    The Nigerian FS Industry Structure

    The Structure of the Nigerian Financial Services Industry Today

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    0

    10 ,000

    20 ,000

    30 ,000

    40 ,000

    50 ,000

    60 ,000

    70 ,000

    80 ,000

    B ra z il Ru s s ia In dia Ch in a S o uthA fr ic a

    Nigeria

    The Nigerian insurance sector remains globallyinsignificant and underdeveloped

    Life Non-Life

    Amount (US$Million)

    PREMIUMS IN EMERGINGECONOMIES

    Source: World Insurance in 2006, Swiss Re, Sigma No.4/2007

    < 1% of GDP in 2006

    < 5% of banks by totalassets

    Employs about 20,0000 staff (the size of

    top 3 Nigerian banks)Source: Agusto Industry Estimates;2006

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    Nigeria vs the BRIC(S)

    Life Premium & Non-Life Volumes; GDP & Population in 2006

    Life

    (US $ m)

    % of Total(Life +

    Non-Life)

    Worldshare

    %

    Non-Life

    (US $ m)

    WorldShare

    GDP

    (US $ bn)

    Population

    (m)

    InsuranceDensity

    (US $)

    InsurancePenetration

    %

    Brazil 13,699 45.1 0.62 16,691 1.10 1,067 188.9 160.9 2.8

    Russia 571 2.7 0.03 20,932 1.38 929 142.5 150.9 2.3

    India 37,220 86.5 1.68 5,812 0.38 901 1,119.5 38.4 4.8

    China 45,092 63.7 2.04 25,713 1.70 2,613 1,323.6 53.5 2.7

    SouthAfrica

    33,106 81.3 1.50 7,624 0.50 255 47.6 855.8 16.0

    Nigeria 112 15.6 0.01 605 0.04 112 134.4 5.3 0.6Source: World Insurance in 2006, Swiss Re, Sigma No. 4/2007

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    Lessons from Other Markets3

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    Lessons from Other Markets - Brazil

    Summary of major factors contributing to the rapid growth of theinsurance industry in Brazil:

    Government induced economic reforms through an economicstabilisation plan

    - Economic stability leading to the adoption of the nationalcurrency as a trustworthy value reference;

    Improved transparency and disclosures, leading to enhanced

    confidence and trust in the system by the publicOpening of the market to foreign participants in 1996, leading totransfer of capital, introduction of new products, technologies andknowledge that helped to enhance industry performance;

    Introduction of a modernisation process based on IAIS* principles

    adopted in the most developed markets; andIntroduction of several policy changes to stimulate the interest of the Brazilian populace to the benefits of insurance leading to amore mature market.

    *IAIS International Association of Insurance Supervision

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    Lessons from Other Markets - Brazil

    These policies have increased thecontribution of insurance to GDP from0.8% in 1994 to 2.55% in 2006.

    These conditions provide a favorableenvironment for non-life insurance(benefited by the growth of economicactivities as a whole), as well as for lifeinsurance lines (a protectioninstrument which had lost itsattractiveness during the economicinstability period).

    Contribution of Insurance to GDP

    Life & Non-Life Ratios

    Source: Ministry of Finance, SUSEP; 2006

    Today, Brazil is the largest insurance market in Latin

    America, with 2006 total premiums of US $ 29.6 billion.

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    Lessons from Other Markets - India

    The insurance sector in India has come a full circle from being an open competitivemarket to nationalisation and back to a liberalised market again

    No legislation to regulateinsurance business prior to1912In the year 1912, the LifeInsurance Companies Act,and the Provident Fund Actwere passedHowever, the Life InsuranceCompanies Act, put Indiancompanies at a disadvantageto foreign companiesMushrooming of insurancecompanies to about 176 by

    1938Many financially unsoundconcerns were also floatedsuring this period & failedmiserablySeveral frauds during1920's/30's sullied insurancebusiness in India

    Colonial Era(Pre 1938)

    The first comprehensivelegislation was introducedwith the Insurance Act of 1938

    The Act provided strict Statecontrol over insurancebusinessNationalisation of lifeinsurance business under theLife Insurance Corporation(LIC) in 1956Non-life) insurancebusiness/general insurance

    was nationalised with effectfrom January 1, 1973 &grouped into four companies

    The Malhotra Committee wasformed in 1993 to initiateinsurance sector reformsInsurance sector in India wasliberalized in March 2000

    Nationalisation Era(1938 2000)

    Lifting all entry restrictionsfor private players andallowing foreign players toenter the market with somelimits on direct foreign

    ownershipPresently, there are about:16 life insurance companiesand 15 non-life insurancecompanies in the marketPotential for growth in themarket is immense e.g.nearly 80% of Indianpopulation is without lifeinsurance cover as at July2007Life insurance premiums &general insurance premiumsaccount for 2.5% & 0.65% of the country's GDPrespectively

    Liberalisation Era(2000 till date)

    Source: India 2010; A Lloyds View, June 2007

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    Lessons from Other Markets - India

    Liberalisation has led to amarked increase in Indias

    premium levels and privatecompanies have gained a34.6% market share

    Source: India 2010- A Lloyds View

    Premium Levels(2006)

    USD 6.0bn

    Nominal annualpremium growth

    13% (during 2006)

    Premium density(2005)

    India: USD 4.4 percapita

    Regulator InsuranceRegulatory andDevelopmentAuthority (IRDA)

    Main non-lifeindustryassociation

    General InsuranceCouncil

    Main life industryassociation

    Life InsuranceCouncil

    India InsuranceEnvironment

    Premium Levels (1995-2006)

    Premium levels vs. market share bysegment (2006)

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    Lessons from Other Markets - India

    The Indian insurance sector consists of public sector undertakings, PSUs,foreign and private companies. However, the private companies are steadilybuilding their customer base and currently account for 34.6% of the marketshare. Strengths of the private companies are highlighted below:

    Small & Flexible

    Good Staff,Systems,

    Processes &Data

    Greater Focuson Underwriting

    Availability of smaller lessdisparate workforce whichenables quick response tochanging market conditions

    Best-in-class staff with highremunerationImplementation of high qualitysystems and processesAdoption of international bestpractice standards to providehigh quality data

    Emphasis placed on soundunderwriting procedures withhigh-quality back office processes

    Strong Claims-Paying

    Reputation

    Greater efficiency ininformation captureleading to betterreputation for claimssettlement

    Product FocusAggressive productdevelopment

    Source: India 2010- A Lloyds View

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    Lessons from Other Markets - India

    Distribution Channels Key Growth Drivers

    70-75% of all Indian non-lifepremiums are distributedthrough direct sales agents of the insurance companies.

    Bancassurance is slowly pickingup.

    Brokers account for a smallpercentage of all premiums

    distributed.

    Growing consumer class

    Influx of foreign directinvestment

    Public Private Partnership (PPP)infrastructure development

    Insurer quality and clienteducation

    Catastrophe exposure

    Source: India 2010- A Lloyds View

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    Lessons from Other Markets - China

    Comparisons in 2004 Amount $bn

    Position WorldRank

    Total Insurance Premium 52.2 1.61% 11

    Insurance density percapita

    40.2 502 72

    Insurance penetration/GDP 3.26% 7.85% 42

    Between 2000 and 2005

    Gross Domestic Investmentrose from

    33.7% of GDP to 41.2%

    Gross savings rose from 37.9% of GDP to 49.5%

    Corporate savings rose from 22.1% of GDP to 30.2%

    Household savings rose from 12.9% of GDP to 16.8%

    By 2006, there were 93insurance institutions in Chinawith nearly 2 million employeesaccounting for 40% of thefinancial sector workers.

    Total premiums rose from $30.6million in 2001 to $493 billion in2005, representing $54 perhead and 2.7% of GDP, of which$46.16 billion was for life, $17.52 billion for property andhealth and accident $6.41billion.

    Assets of insurers by the end of 2005 amounted to $0.21 trillion.

    China is the worlds 11 th largestinsurance market by totalpremium volume, up from 16 th in 2000, with premium volumeof $62 billion.Source: China Insurance Regulatory Commission; The Geneva Association,

    January 2008

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    Lessons from Other Markets - China China will remain an attractivemarket for foreign insurancecompanies for the followingreasons:

    At 40%, China has one of the highest personalsavings rate in Asiaindicating a huge potentialfor personal-retirementsavings and protectioninsurance.

    Insurance plays a majorrole in channelling fundsinto state infrastructureprojects

    Chinas population is ageingfast and the government

    has recognised that privatefirms will play an essentialrole in creating a viablepensions system for China.

    Total insurance penetration(premiums per GDP) at3.3% is still very low,compared to an 8.1% world

    Reform &Innovation

    Deregulation of the Sector

    Developmentof sound risk

    practices

    Developmentsociety &economy

    The Schematic below presents an overview of thedevelopment of Chinas insurance industry

    Establishment of a moderninsurance system

    Pioneered listing on overseas stockmarketsImproved corporate governanceand optimised process operations

    No restrictions for foreign investedinsurance companies, except forlife which must be established as a

    joint venture

    Sustenance of balance betweenopening up and risk controlCooperation of internationalinsurance supervision

    Adoption of principles of IAISDevelopment of corporate internalcontrolsDevelopment of long-term risk

    prevention framework

    Provision of long-term funds foreconomic construction, supportinginvestment and promotingeconomic growth

    Source: The Geneva Association, January 2008

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    Lessons from Other Markets VietnamAlthough China has achievedimpressive compoundgrowth of around 30% peryear, it has been outstrippedby Vietnam, which has grownat an even rate of 45%.

    Vietnam has a rapidlygrowing population of around82 million people and a realGDP growth rate consistently

    around 7% for the last fiveyears.

    Economic growth rates areforecast to remain aroundthis level at least in themedium term.

    Life insurance premiumincome grew at an annualrate of 67% in the five-yearperiod ending in 2004 beforetaking a pause in 2005. From1999, when the new foreignentrants arrived, to 2004,

    total life insurance premiumgrew from less than $20

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    Lessons from Other Markets Vietnam

    The insurance market is regulated bythe Department of Insurance under theMinistry of Finance. The departmentsupports the insurance industry with anumber of measures that include:

    - Promoting the network of professional agents and otherdistribution channels introducinggreater flexibility to invest insurancefunds by allowing the establishmentof investment management fundcompanies

    - Allowing grants of additional licensesto foreign companies promoting self-regulation of the industry

    - Encouraging use of insurance fundsto develop the countrys economy.

    Customers

    Tied

    Agents/AgencyChannels

    Brokers

    Bancassurance

    (Local &Internationa

    l Banks)

    PostOffices

    CallCentres

    Distribution Channels Employed inVietnam

    The regulatory body and insurance companies are focusing onimproving the quality and professionalism

    of their distribution channels & agents respectively.

    Source: Vietnam Association of Insurers

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    Lessons from Other Markets Vietnam

    Deregulation of market access

    Deregulation of distribution

    systems

    Developmentof insuranceproducts and

    prices

    Regulationscompared tobest practice

    regulatory

    regimes

    100% participation of foreign owned insurersand brokers

    Deregulation of the insurance industry in Vietnam

    Freedom of insurers in the life and non-lifesegments to develop their distribution channelsInsurers formulate their own strategies foragencies and compile the agencys commissiontablesNo minimum capital requirement forestablishment of branches

    Insurers create and determine products (non-compulsory) prices through marketcompetition

    Impartial regulations for local and foreigninsurersDisclosure and consumer information

    Transparent regulatory processSource: Studies on the Competitiveness and Impact of Liberalization in Financial Services:The Case of Insurance services; UNDP May 2006

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    Overall Market Outlook 4

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    Overall Outlook What will characterise the

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    Overall Outlook - What will characterise theindustry in the medium term?

    Insurance

    Penetration

    GDP PerCapita

    Dormancy Early Growth Sustained Growth Maturity

    NigeriaToday

    VISION2020

    North America

    Western America

    India

    Egypt I n s u r a n c e

    G a p

    SouthAfrica

    .. The Nigerian insurance sector is on the cusp of metamorphosis.However, key constraints/ dependencies exist in the institutional

    framework and critical market infrastructure.

    The insurance breakthrough: How big is the

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    The insurance breakthrough: How big is theopportunity?

    Key challenges to be addressed to unlock the full potential of theNigerian insurance sector include the following:

    REGULATOR OPERATOR

    Realignment to internationalnorms and practices- Solvency

    - Corporate governance- Transparency

    Risk-based approach

    Enforcement

    Regulatoryconvergence/collaboration(e.g. CBN)

    Consumer rights protection

    Skill and capacity gaps- Managing large, diversified

    businesses

    Risk and capital managementInvestment/assetmanagement

    ROI pressure meetingmarket/stakeholder

    expectationsNIA as a self-regulatingorganisation (SRO)?

    Insurance education/literacy and public awareness

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    Key Success Factors5

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    Key Success Factors

    Clear articulation of vision of Nigerian insurance sector,within the context of national economic agenda.

    Effective engagement of all stakeholders

    - Government

    - NAICOM- NIA- Operators

    Focused, disciplined execution with periodic progress

    reporting and measurement

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    Appendix

    Life Insurance Growth Penetration and Density b

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    Life Insurance Growth, Penetration and Density bRegion

    Life Insurance Growth, Penetration and Density by Region

    Premiums (US$ M)

    RealGrowth

    Share of WorldMarket (%)

    Premiums in % of GDP

    Premiums perCapita (US $ M)

    2006 2006 2006 2006 2006

    America 601,784 4.2 27.24 3.44 672.6North America 572,860 3.8 25.93 3.95 1,731.8Latin America & Caribbean 28,923 14.1 1.31 0.98 51.3

    Europe 940,586 12.4 42.57 5.30 1,119.6Western Europe 927,431 12.3 41.98 5.95 1,862.9Central & Eastern Europe 13,154 19.2 0.60 0.64 40.3

    Asia 602,266 3.6 27.26 5.00 154.6

    Japan & Newly IndustrialisedAsian Economies 500,871 0.6 22.67 8.38 2,368.4

    South & East Asia 96,627 23.6 4.37 2.06 28.6Middle East & Central Asia 4,769 5.3 0.22 0.34 15.8

    Africa 35,468 21.6 1.61 3.40 38.3Oceania 29,214 6.1 1.32 3.36 896.3

    World 2,209,317 7.7 100.00 4.48 330.6

    Industrialised countries 2,033,051 6.6 92.02 5.53 2,026.0Emerging Markets 176,266 21.1 7.98 1.42 31.6OECD 1,976,063 6.6 89.44 5.24 1,645.0G7 1,609,706 6.8 72.86 5.66 2,225.7EU, 15 Countries 887,928 12.8 40.19 6.20 2,197.8NAFTA 579,674 4.0 26.24 3.78 1320.1ASEAN 20,299 2.5 0.92 1.96 41.4

    Source: The Geneva Association, January 2008

    Non-Life Insurance Growth Penetration and

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    Non Life Insurance Growth, Penetration andDensity by Region

    Non-Life Insurance Growth, Penetration and Density by Region

    Premiums (US$ M)

    RealGrowth

    Share of WorldMarket (%)

    Premiums in % of GDP

    Premiums perCapita (US $ M)

    America 727,945 1.5 48.08 4.17 813.6North America 685,440 1.0 45.27 4.72 2,072.2Latin America & Caribbean 42,505 10.0 2.81 1.44 75.4

    Europe 544,295 0.5 35.95 2.97 626.0Western Europe 501,374 -0.2 33.11 3.09 966.6Central & Eastern Europe 42,920 9.2 2.83 2.09 131.4

    Asia 198,553 4.4 13.11 1.63 50.4

    Japan & Newly IndustrialisedAsian Economies 142,750 1.8 9.43 2.35 664.6

    South & East Asia 41,670 14.5 2.75 0.89 12.3Middle East & Central Asia 14,133 5.7 0.93 1.02 46.8

    Africa 14,200 6.2 0.94 1.36 15.3Oceania 29,102 -1.5 1.92 3.34 891.0World 1,154,094 1.5 100.00 3.04 224.2

    Industrialised countries 1,357,129 0.6 89.63 3.65 1,336.2Emerging Markets 156,965 10.8 10.37 1.27 28.2OECD 1,362,097 0.6 89.96 3.57 1,120.1G7 1,121,609 0.4 74.08 3.84 1,508.6EU, 15 Countries 469,400 -0.3 31.00 3.12 1,107.4NAFTA 693,698 1.0 45.82 4.52 1,579.8ASEAN 12,678 -0.6 0.84 1.01 21.4

    Source: The Geneva Association, January 2008

    Total Insurance Growth, Penetration and

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    Total Insurance Growth, Penetration andDensity by Region

    Total Insurance Growth, Penetration and Density by Region (2006)

    Premiums (US$ M)

    RealGrowth

    Share of WorldMarket (%)

    Premiums in % of GDP

    Premiums perCapita (US $ M)

    America 1,329,729 2.7 35.71 7.61 1,486.3North America 1,258,301 2.2 33.79 8.67 3,804.0Latin America & Caribbean 71,428 11.6 1.92 2.42 126.7

    Europe 1,484,881 7.5 39.88 8.27 1,745.7Western Europe 1,428,806 7.3 38.37 9.04 2,829.5Central & Eastern Europe 56,075 11.4 1.51 2.73 171.6

    Asia 800,819 3.8 21.51 6.63 205.0

    Japan & Newly IndustrialisedAsian Economies 643,621 0.9 17.29 10.74 3,033.0

    South & East Asia 138,297 20.8 3.71 2.95 40.9Middle East & Central Asia 18,901 5.6 0.51 1.37 62.5

    Africa 49,667 17.5 1.33 4.77 53.6Oceania 58,316 2.2 1.57 6.70 1,787.3World 3,723,412 5.0 100.00 7.52 554.8

    Industrialised countries 3,390,180 4.0 91.05 9.18 3,362.2Emerging Markets 333,231 16.3 8.95 2.69 59.8OECD 3,338,160 3.9 89.65 8.81 2,765.1G7 22,731,315 4.1 73.36 9.49 3,734.3EU, 15 Countries 1,357,328 7.6 36.45 9.32 3,305.1NAFTA 1,273,373 2.4 34.20 8.29 2,899.9ASEAN 32,977 1.3 0.89 2.98 62.8

    Source: The Geneva Association, January 2008

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    d l d

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    Listed Insurance Companies Post-ConsolidationS/N Name of Company Market

    Capitalisation(Nbn)

    1 Amicable Assurance 0.227

    2 Baico Insurance 1.48

    3 Law Union & Rock 202.08

    4 Confidence Insurance 0.128

    5 Continental Insurance 63.27

    6 Cornerstone Insurance 32.13

    7 Lasaco Assurance 6.99

    8 Custodian & Allied 26.00

    9 Equity Assurance 33.91

    10 Great NigerianInsurance

    5.70

    11 Guinea Insurance 3.53

    12 Crusader Insurance 24.94

    13 WAPIC Insurance 55.26

    S/N Name of Company MarketCapitalisation(Nbn)

    16 Acen Insurance 0.57

    17 Consolidated Hallmark 26.46

    18 Standard Alliance 16.27

    19 Security Assurance 145.8

    20 Mutual Benefits 28.6721 N.E.M Insurance 24.34

    22 Niger Insurance 40.51

    23 Sovereign Trust 12.61

    24 Universal Insurance 56

    25 Linkage Assurance 19.0326 Unic Insurance 14.43

    27 ST Assurance 30.04

    28 Prestige Assurance 11.9

    29 AIICO 16.57

    l hSource: Nigerian Stock Exchange; 7 March, 2008