2nd annual retail insurance summit

Tel: +1 212 537 5898 Fax: +1 212 537 5898 Email: [email protected]

www.retail-insurance.com

Antonio Cassio dos Santos Chairman and CEO General Insurance Zurich Latin America

Agustin Polanco CEO BANAMEX SEGUROS MEXICO

Marcos Ferreira Chairman MAPFRE INSURANCE BRAZIL

Alessandro Jarzynski CEO for Brazil, Ecuador, Chile & Puerto Rico QBE INSURANCE GROUP

Gonzalo Maureira Commercial Division Head WALMART FINANCIAL SERVICES CHILE

José Luis Bernal Managing Director – Global Direct Insurance MAPFRE

Ayanda Seboni General Manager – Digital & Direct ABSA LIFE SOUTH AFRICA

Xavier de Bellefon CEO AXA MEXICO

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28th October to 1st November 2013 | MIAMI

aBoutthelatinameriCanretail&miCroinsuranCeportfolioEstablished in 2010, the Latin American microinsurance summit and later Latin American retail Insurance Week have succeeded in bringing together entire teams from the major global as well as local insurers, banks and distribution channels focusing on retail and mass market insurance.

Delegates include CEOs, COOs, Commercial vice Presidents and other senior insurance leaders from latin american insurance firms, banks and traditional and non traditional distribution channels.

hoWthiseventWasCreateDIn developing this event, the latin american Retail Insurance Week team has interviewed over 300 latin american insurers, distribution channels, brokers, consultants and technology providers focusing on Brazil and Spanish speaking america. This was done through a series of in-depth quantitative surveys and qualitative interviews over a three month period this year.

The purpose of this research was to get to the heart of the biggest challenges and opportunities facing latin american Insurers as they endeavour to win business in the highly competitive and fast paced retail insurance space. The result of this research was this meeting.

almost 30 CxO and senior insurance leader speakers from Insurers and Distribution channels will help you improve your commercial partnerships, drive distribution innovation and optimize your digital and multi-channel strategies in the new coming digital age.

the 2nd Latin American retail Insurance Week 2013 has been designed specifically with these challenges in mind. attend this event to hear keynote CEO insights, case studies, interactive panels, international speakers and participate in masterclasses.

The 2nd Latin American retail Insurance Week is the only meeting in the latin american Insurance event calendar to bring together the region’s retail insurance

professionals for unparalleled networking and unique and industry-first case studies. attracting over 130 insurance leaders in 2012, the event, which has been described as

the “best meeting point” for retail insurance in latin america, will unite over 180 participants in 2013.

aBouthansonWaDeHanson Wade operates the Latin American Retail & Microinsurance Portfolio of conferences in close collaboration with the region’s insurers, banks and distribution channels. The company has established its pedigree in developing industry leading summits that facilitate the exchange of high level business information and knowledge sharing with the aim of achieving commercial results faster.




BenefitsofattenDingMake sure that your retail insurance strategy sets you apart from your competitors. The significant and - in some cases - double digit growth in retail insurance presents opportunities to the latin american insurance market, yet some insurers and distributors are way ahead of the game. What is setting them apart from their competition?

The 2nd Latin American retail Insurance Week tackles exactly what you need to do to radically improve your distribution, develop a powerful digital strategy and create win win retail partnerships. learn from the proven and hard won experiences of the major global insurers in building successful retail distribution channels and developing innovative products.

The focus this year is on distribution innovation and reaching the unbanked through effective distribution networks and payment mechanisms. Discover how the major insurers are succeeding with electronic distribution, big data, automization of CRM campaigns and more. In addition, don’t miss the sponsor focus including insights from major sponsors on how insurance is helping build customer loyalty and create new revenue streams.

You’ll leave with a roadmap for achieving the transformational change necessary to quickly evolve your digital strategy and significantly improve distribution.

Attend the 2nd Latin American retail Insurance Week and:

• Join the Latin American Insurance Leaders Panel on Wednesday 30th October, including the CEOs from Banamex, Axa Mexico, Zurich Latin America, Mapfre Brazil & QBE Insurance Group Brazil, Ecuador, Puerto Rico & Chile

• Identify exactly how Brazil has gained its leading status in retail insurance across latin america through distribution innovation, business transformation and product development. Hear over 6 presentations from the leading Brazilian Insurers including Zurich, Mapfre, Icatu Seguros, Sinaf Seguros & QBE Insurance Group

• Identify exactly how you can significantly increase sales through your distribution channels: Hear key insights from major retailers and banks including Walmart & Mibanco Peru

• Evolve your digital strategy, including mobile. Hear fresh insights from, AXA, Seguros Sura S & Açoreana Seguros and more

• Develop innovative new ways to reach the unbanked: understand how from Absa Life South Africa, Pioneer Philippines & MITEC

• Quantify the business case and establish how to identify the hidden opportunities in auto-extended warranty: Hear how from former President International Markets – Virginia Surety

The quality of the attendees and the quality of the Hanson Wade staff made this event not only excellent value but also an enjoyable experience. Thank You!

Director of Marketing, Latin America CSC

Good presentations and high level attendees. very enriching and good for networking.

CEO, Red Seguros

Enriching in terms of the new approach to retail insurance in latin america, the new strategies in development, marketing and lower costs for new products that satisfy customers.

Global Reinsurance Brokers Search groups for Leaders in Latin American Insurance to join the online community.

PRAISE FOR HANSON WAdE’S LATIN AMERICAN INSURANCE PORTFOLIO

I consider this one of the best meetings to get to know best practices in the different parts of the region and generate great new contacts that will help us in our daily work.

claudio Orellana, CEO, BNP Paribas Cardif




Antonio Cassio dos Santos Chairman and CEO General Insurance Zurich Latin America

Marcos Ferreira Chairman Mapfre Insurance Brazil

Alessandro Jarzynski Regional CEO Brasil, Ecuador, Chile & Puerto Rico QBE Insurance Group Brazil

Cristian Nieto Gavilan Intermediation Manager Walmart Financial Services Chile

Esteban Pico Commercial vice President QBE Insurance Group Ecuador

Enrique Arias Director affinity RSA Group Mexico

Xavier de Bellefon CEO AXA Mexico

Gonzalo Maureira Commercial Division Head Walmart Financial Services Chile

Fabian Alvarez Massive Channels Manager Seguros Sura Colombia

david Castro Director of Individual life Pan American Life Ecuador

Anderson Freire Former Commercial Manager (Pão De açucar) Itau Unibanco Brazil

Geric Laude vice President Microinsurance Pioneer Philippines

Pedro Bulcao Director Sinaf Seguros Brazil

James L. donaldson Founder Global Business development & Former President International Markets Virginia Surety North America

Hilario Itriago Customer, Operations & IT Director RSA Latin America

Carlos Morante General Manager Mibanco Peru

antonio was former Chairman of the Board and CEO of Mapfre Brazil and responsible for the Jv between Mapfre and Banco do Brasil. He is the current vice President of Cnseg.

Marcos has over 20 years experience in the insurance industry. as well as his position at Mapfre, Marcos also holds a directorship position at FenSeg.

alessandro is currently CEO of QBE Brazil. He is responsible for Insurance Products distributed through strategic partners in the utilities and Retail segment, using Direct Marketing tools.

Cristian has 10 years of experience in retail insurance with roles including Massive Channels Manager at ISE Chile, Manager of Personal lines in Walmart Financial Service Chile.

Esteban has been specializing in agricultural and banking insurance for over 16 years and is in charge of Property and Casualty, Cargo, Bonds, Bank Insurance and agro units at QBE Insurance Group.

Enrique has 18 years experience in the insurance sector, starting in argentina with regional responsibilities for latin america and the Mexican Market.

xavier has been CEO of axa Mexico since 2008 and has been with axa since 2004 where he has held varied leadership roles including sales and distribution in Spain, Product & Marketing in France and Planning and Development for northern Europe and CEE.

Gonzalo has 20 years of experience in the financial services sector with roles including Personal Banking Products Manager at Bank Corpanca as well as Product Division Head at Banco Ripley and Intermediation and Transaction Services Manager.

Fabian is responsible for distribution channels such as large retailers, catalogue sales, utilities, telesales and Internet. a Civil Engineer from the national university of Medellin.

David is an Economist specializing in insurance. He has experience in marketing, developing and distributing through direct channels and third parties as well as non-traditional channels. He is always searching for new channel and protection alternatives.

anderson is currently acting as CEO of the Salgado Oliveira university and consultant at a3FW. He was responsible for the commercial management of consumer financing and insurance at Itaú unibanco in partnership with Group Pão de açúcar/Ponto Frio.

Geric is First vice President and the champion for Microinsurance of the Pioneer Group of Insurance Companies. Having 27,000 clients in 2009, Pioneer Microinsurance saved more than a million lives in 2012.

Pedro leads SInaF Group, a private group with nine companies in five business divisions and 29 years of experience in the funeral service business. Since 2002 SInaF Group has been a pioneer in the development of popular insurance in Brazil.

James has over 22 years of executive experience driving profitable warranty programs in 28 countries around the globe. James is a consultant to insurance companies and administrators around the globe.

Hilario is responsible for operations in latin america, including inspections, issuance, policy supply chain/distribution, back-office support, for Personal, Broker and affinity businesses.

Carlos has been General Manager at Mibanco since april 2012. Prior to this he spent 14 years at Banco de Crédito BCP where his roles included Commercial Division Manager, Provincial Commercial area Manager and Small Business Bank Manager.

speaKersJosé Luis Bernal Managing Director – Global Direct Insurance MAPFRE

Jose luis has more than 18 year experience in General Insurance, specializing in the Direct Channel. He is now responsible for the Global Direct Structure with the mission of developing Direct Insurance Business throughout the world for the Mapfre Group.

Henrique F. Lucas CFO Eletrosom S/A

Henrique lucas, MSc in Economics, is currently CFO of Eletrosom S/a. He is responsible for Financial Services, Consumer Financing and Insurance Products. He was responsible for the Strategic Planning and Products in the Retail segment at Semear Bank S/a.

Antonio Ceño Merino Global Head of IT Solutions for Financial Services Indra

antonio started his professional career in Indra in 2000, since when he has assumed different responsibilities including Director of several projects in asia, latin america and Middle East, Head of Center of Competences in Indra Brazil and Head of international insurance markets.

Sanjay Mohan Senior vice President and Head of Insurance americas Polaris Financial Technology

Sanjay has been working with client executives globally for almost 20 years and has developed extensive business knowledge coupled with deep understanding of technology and information systems.




The 2nd Latin American retail Insurance Week brings together the key players in the retail insurance chain in Spanish and Portuguese speaking america. You will meet CEOs, COOs, Commercial vice Presidents, Technology & Operations Directors & Heads of Distribution, Retail Insurance & Microinsurance from across the major global and regional insurers. You’ll also meet the Insurance Heads and Commercial Managers from the region’s distribution channels.

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Insurers

Associations

Telecoms Operators

Supermarket

Technology Providers

Brokers

Utilities

Consultants

Juan Carlos Viramontes CEO MITEC Mexico

Igal Rubinstein CEO Seguros S Mexico

Ayanda Seboni General Manager - Direct & Digital ABSA Life South Africa

Juan is responsible for running all facets of the organization, bringing more than 20 years of experience innovating by the development of business models to accommodate customer needs.

Igal Rubinstein built the first website in Mexico for car insurance sales. He is an expert in designing new products, creating channels and vehicles to commercialize different kinds of insurance.

ayanda is responsible for the Direct and Digital distribution of absa life. She is responsible for the distribution of non underwritten products through all non face to face channels including telesales, online, mobile and aTM’s.

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Bento Zanzini Executive Director Banco do Brasil & Mapfre Insurance Group

Bento joined the MaPFRE Group in Brazil in 2002, after holding positions at the board level in insurance and financial institutions in the Brazilian market. Since June 2011 MaPFRE Group entered into a partnership with Banco do Brasil.

Banks

Roberto Tinoco CEO - International affinity WILLIS

Roberto has always worked with insurance developing partnerships with Financial Institutions, Professional Trade & associations, auto Manufactures, Retailers, utility Companies, Real Estate agents and Big Employers.

Aura Rebelo Product & Markting Director Icatu Seguros

aura Rebelo is a Social Communications, with an MBa in administration at Coppead-RJ. She has 25 years of experience in marketing and businesses development in leading companies of various segments.

Agustín Polanco CEO Banamex Seguros Mexico

agustín has 20 years of experience in the financial sector. He is an actuary and is an expert on financial risk management and strategic planning, with both academic and practical experience.

Luis Reis Head of Partnerships latin america Zurich Brazil

Working for the past fifteen years in the insurance industry luis has held a number of senior executive positions including accident, Benefits & life Director for latin america at Chubb and Director of life & Pensions at Icatu Hartford in Brazil.




agenDaDaYone | 30/10/2013

8.00 Registration & Coffee

9.00 Welcome address from Nicola Freeman, Program Director, Hanson Wade

9.10 Opening Remarks from the Chairman

9.20 Insurance market trends and the role of technology in emerging markets Antonio Ceño Merino, Global Head of IT Solutions for Financial Services, Indra

Reflections - Insurance Leaders in Latin America

9.50 Reflections and highlights of Zurich’s retail insurance strategy in Latin America• Exploring the opportunities and challenges presented by

the significant growth in general insurance Antonio Cassio dos Santos, Chairman and CEO General

Insurance, Zurich Latin America

10.05 Brazilian experience in alternative distribution channels: enabling access to insurance and respecting regional differences• Determining the key steps for growing your mass market

insurance business Marcos Ferreira, Chairman, Mapfre Insurance Brazil

Bento Zanzini, Executive Director, Banco Do Brasil & Mapfre Insurance Group

10.20 Reflections and highlights of QBE’s distribution strategy in Brazil • The importance of a customer oriented culture to the

relationship with distribution partners• How internet and social media is gaining relevance in

managing brand reputation Alessandro Jarzynski, Regional CEO Brasil, Ecuador, Chile

& Puerto Rico, QBE Insurance Group

10.35 Moving from channels to segments• Integrating multiple channels to better reach customers

Agustin Polanco, CEO, Banamex Seguros Mexico

10.50 Insights into AXA Mexico’s digital strategy• Building a leading digital brand• Digitalizing insurance distribution

Xavier De Bellefon, CEO, AXA Mexico

11.05 Speed Networking & Coffee Coffee will be served after Hanson Wade’s unique speed

networking session. Come armed with lots of business cards to meet the entire audience in on 30 minute session.

12.05 Latin America Insurance Leaders Panel – Driving distribution innovation and forming powerful partnerships

Panellists include: Agustin Polanco, CEO, Banamex Seguros Mexico, Antonio Cassio dos Santos, Chairman and CEO General Insurance, Zurich Latin America, Marcos Ferreira, Chairman, Mapfre Insurance Brazil, Alessandro Jarzynski, Regional CEO Brasil, Ecuador, Chile & Puerto Rico, QBE Insurance Group, Xavier De Bellefon, CEO, AXA Mexico

12.30 Retailers, Sponsors & Bancassurance Insight Developing powerful and profitable retail partnership

• Determining which retail channels to invest resources in for mass market insurance

Luis Reis, Head of Partnerships Latin America, Zurich Brazil

Addressing Progress Being Made & Identifying Gaps

13.00 The importance of insurance in the business of financial services in Walmart Chile• Analyzing customer loyalty at Walmart • Exploring the value of insurance in the retail business

Gonzalo Maureira Von Bischoffshausen, Commercial Division Head, Walmart Financial Services Chile

13.30 Networking Lunch

14.30 Optimizing your product diversification • Determining how to diversify into credit, health and life

insurance Carlos Morante, General Manager, Mibanco Peru

15.00 Understanding how QBE Ecuador has developed an optimal Bancassurance model • Understanding the end to end process from platform

integration to operation and customer care Esteban Pico, Commercial Vice President,

QBE Insurance Group Ecuador

Affinity & Partnerships

15.30 Driving innovation through customer-centricity • Achieving effective interaction and determining what the

client wants Enrique Arias, Director Affinity, RSA Group Mexico

16.00 Afternoon Refreshments

16.30 Exploring best practice in payment collection and door to door sales team management • Identifying how to incentivize and train door to door

sales teams • Determining how to move towards regular payments

Pedro Bulcao, Director, Sinaf Seguros Brazil

17.00 Developing a win-win commercial strategy for working with a major retailer • Mapping your segment and developing mutli-channel sales

models • Defining your portfolio and aligning your position• Converting the retail client flow into sales opportunities using

electronic channels to win higher volumes of business Anderson Freire, Former Commercial Manager (Pão De

Açucar), Itau Unibanco Brazil

17.30 Closing remarks from the Chair and end of Day One Join the speakers and delegates for networking drinks immediately following the conference. Take advantage of the more relaxed environment to strengthen the contacts you made in speed networking.

Keynote session Panel session Networking session




agenDaDaYtWo | 31/10/2013

8.00 Registration & Coffee

9.00 Opening Remarks from the Chairman

Electronic Distribution, Mobile & Technology

9.10 Understanding the critical lessons learnt in Mapfre’s global direct insurance business• Building web as the key direct channel and linking this

with telephone or agents to successfully close the sale • Understanding the key lessons learnt across the globe and

how these relate to Latin America José Luis Bernal, Managing Director – Global Direct

Insurance, MAPFRE

9.40 Using technology to drive distribution innovation and transform the customer experience: IT, operations & customer experience perspectives • Determining the framework and approach for

transforming distribution• Establishing how technology can be used to become

much more customer facing• Improving operational efficiency through technology

Hilario Itriago, Customer, Operations & IT Director, RSA Latin America

10.10 Getting your multi-channel digital strategy right• Evaluating your technology strategy and identifying

what you need to invest in to move forward with multi-channel customer relations

• Identifying the key challenges associated with joining up data from mobile, telemarketing, internet, agents and call centers

• Determining how to develop cross and upselling initiatives based on data

Fabian Alvarez, Massive Channels Manager, Seguros Sura Colombia

10.40 Morning Refreshments

Direct Marketing & Distribution Innovation

11.10 Next Generation InsuranceThe next generation of insurance consumers will mandate the carrier to look and behave very differently than the carrier of today . What strategies do carriers need to adopt to win in this environment?

Sanjay Mohan, Senior Vice President and Head of Insurance Americas, Polaris Financial Technology

11.20 Insurance sales innovation through different kinds of business models• How to find the right business models• How to find the right product• Why offer integral solutions and not just insurance?

Igal Rubinstein, CEO, Seguros S Mexico

11.50 Key insights on winning telemarketing from ABSA Life South Africa • Exploring leads management, product suitability, scripting,

sales and retention and monitoring and reporting • Getting the data and profiling accurate as a key success

factor in campaigns Ayanda Seboni, General Manager – Direct & Digital,

ABSA Life South Africa

12.20 Exploring insurance product development for clients at Walmart Chile

• Simplifying products to create value for the customer

• Ensuring transparency

Cristian Nieto Gavilan, Intermediation Manager, Walmart Financial Services Chile

12.50 Networking Lunch

14.10 Panel Discussion: Challenges and opportunities for insurance retail distribution

This session will invite all retail channels in Latin America including banks, supermarkets, dealers, cell phone operators and more.

Panellists include:

Cristian Nieto Gavilan, Intermediation Manager, Walmart Financial Services Chile; Henrique F. Lucas, CFO, Eletrosom S/A

14.50 Developing a powerful cross and upselling strategy for credit, health and life insurance through your branches

• Understanding how to segment your client portfolio to obtain better and more profitable products

• Determining the data needed to develop an attractive product offering

David Castro, Director, Individual Life, Pan American Life Ecuador

15.20 Afternoon Refreshments

15.50 Identifying new approaches to developing financial education to boost demand for mass market insurance

• Exploring the financial planning needs of each segment

• Developing financial education programs through online content, games and actions in social networks

• Fostering a culture for consumer protection

Aura Rebelo, Product & Marketing Director , Icatu Seguros

16.20 Panel Discussion: Reaching the unbanked and new segments of the population

This session will explore new product innovation and partnerships with alternative distribution channels

Panellists include:

Geric Laude, Vice President Microinsurance, Pioneer Philippines, Igal Rubinstein, CEO, Seguros S Mexico, Juan Carlos Viramontes, CEO, MITEC, Ayanda Seboni, General Manager – Direct & Digital, ABSA Life South Africa

17.00 End of Conference & Closing Remarks from the Chairman

Panel session Networking session




masterClassa:Quantifying the business case and establishing how to set up an extended warranty business

date:28th October 2013 | Start and end times: 09.00-16.00

Masterclass Leader: James L. donaldson, Founder, Global Business development & Former President International markets, Virginia Surety

Is extended warranty part of your company’s strategic plan? This masterclass will assist you and your firm in determining a business case for establishing a strategy and implementing extended warranty operations across personal lines, general and auto insurance distribution channels as well as indicate where opportunities lie at retail and beyond.

By attending this world-leading masterclass, you will leave able to:

• understand which products can be warranted and have sufficient volume in the market to rationalize the effort, including Cell Phones, Technology, Camping Tents, underground Cabling, Waterlines, Consumer Electronics, automobile, agricultural Equipment and more.

• Establish the difference between retail versus Channel versus affinity warranty sales. Is there room for both?• Determine the pros and cons of distributing through dealers and developing direct affinity models

masterClassB:developing new approaches for optimizing and streamlining your retail insurance business in Latin America

date:29th October 2013 | Start and end times: 09.00-16.00

Masterclass Leader: Roberto Tinoco, ceO – International Affinity, Willis

The aim of this workshop is to develop new business and operational models to capture the significant growth of retail and mass market insurance in latin america. The workshop will be divided into four parts, which will include presentations and then interaction where all of the participants will break into working groups to debate and exchange ideas.

• Explore the opportunities presented by new and alternative distribution channels such as mobile, retail, banks, professional associations, auto dealers, utilities and more

• Discuss the opportunity for new product development as a result of partnerships with new and alternative distribution channels

• Determine how to evolve your systems and processes to respond to the needs of your mass market business

• Explore new business models, partnerships and opportunities in retail insurance in latin america

masterClassC:Build your payment strategy for retail insurance date:1st november 2013 | Start and end times: 09.00-16.00

Masterclass Leader: Juan Carlos Viramontes, ceO, MITEC

attend this masterclasss to speed up your expertise of online, mobile and alternative methods of payment. Being able to develop a real time payment mechanism that can complete the sale at the point of purchase will be the main focus of this one day masterclass.

• understand what you can and cannot do in terms of payments, as opposed to assuming that everything is forbidden

• understand new approaches for reaching the unbanked

• understand how to set up safe online and mobile payments

• Develop a payment strategy for web and mobile and getting up to speed on alternative payment methods: Exploring uKash, Mwallets, phone payments and new advances

• Determine how to minimize the risks of fraud

• Get the automization of payments up and running to close the sale at the time of purchase




of networking over 5 days

companies have attended a latin american Retail

Insurance conference

individuals have attended a latin american Retail

Insurance confernece

of research went into developing

the agenda

57hrs

13+hrsMexico & Central america 17%

andean Countries (Colombia, Ecuador, Peru, Bolivia & venezuela) 41%

Southern Cone (argentina, Chile, Paraguay & uruguay) 6%

Brazil 18 %

Rest of the World 10 %

Sponsors/Distribution Channels 12%

Insurance Companies 58%

Brokers 15%

Consultants & Technology Providers 11%

Governments & associations 4%

Where will the attendees come from?

Who will be attending?

Ask your questions

16.5 hours of interactive sessions

and workshops

2ndlatinameriCanretailinsuranCeWeeKataglanCe

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The quality of the attendees and the quality of the Hanson Wade staff made this event not only excellent value but also an enjoyable experience. Thank You.

Director of Marketing,Latin America CSC

Hanson Wade are fast becoming the deliverers of content and networking in this space.

Principle,Omidyar Network

41%

18%

10%17%

12%

58%

15%

11%

4%

6%

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WhYsponsorDo you have a service or product that could help insurers, distribution channels and brokers improve distribution, bring down costs or increase operational efficiency? If so, sponsorship at this event will enable you to capitalize on the huge exposure to – and give you a credible platform in front of - latin america’s insurance and retail distribution community – who are actively looking for proven solutions to help them reach the mass market more efficiently.

Why Sponsor?Hanson Wade’s insurance series consistently delivers the latest intelligence. Benefit from positioning yourself as an industry expert in a room packed with senior executives from latin america’s insurers, brokers, banks and retail distribution channels.

Position yourself as an industry leader in insurance in Latin America

build credible relationships with future buyers

For information on sponsorship, please contact Miles Harley at:[email protected] or call +44 (0) 20 3141 8700

Access the rapidly growing retail insurance industry in Latin America

featureDexhiBitor

Inmotion/GIt is part of the chilean holding InMotion, and the result of a merge with the software house “Global Insurance Technology” in 2011. They have built insurance software and only insurance software for 30 years in more than 20 countries. The holding has other companies for training, SaP implementations, software factory, software testing, distribution of world class applications, Oracle and Cloud Computing. www.inmotion.cl

programpartner

Indra is a global company of high value-added IT solutions and services, leader in Spain and one of the leadings of Europe and latin america. Indra operates in more than 128 countries and has more than 42.000 employees worldwide. On the insurance market, Indra has more than 20 years of experience working with our clients to develop and implement core systems. Its iOnE platform was awarded with the “xCelent Technology 2012” award as the most technologically advanced platform of 2012 in latin america. www.indracompany.com

innovationpartner

Founded in 1993, Polaris Financial Technology limited with 250+ clients worldwide offers state-of-the-art products and solutions for Insurance, Wealth & asset Management, Core and Corporate Banking segments for unprecedented operational productivity. Polaris is the chosen partner for 7 of the top 10 global insurance companies and 9 of the top 10 global banks.

Polaris’ 56+ insurance clients worldwide have achieved unparalleled efficiency through our unique Frameworks, assets and IP.

Polaris has a talent strength of over 12,000 solution architects, domain and technology experts. The company owns the largest set of Intellectual Properties in the form of a comprehensive “Intellect” product suite which is the first pure play SOa based application suite for Insurance, Retail, Corporate and Investment banking.

For more information, please visit www.polarisFT.com




Build relationships with industry peers and future clients from across the retail insurance industry, in dedicated Speed networking. This is a 1 hour period of intensive networking giving you the chance to meet other attendees. Take advantage of this time to break the ice, exchange contact details and coordinate 1-2-1 meetings.

use the speed networking to arrange 1-2-1 networking meetings. Get extended face time with attendees of your choice in the relaxed, informal environment at lunch, refreshment breaks and the drinks reception.

Making contact with your colleagues in the industry is one of the most important parts of your conference experience. Sharing experiences with your industry peers will not only help you to benchmark your distribution strategy but provides a rare opportunity to meet with the key retail insurance retail and distribution channels stakeholders involved in taking these insurance products to the mass market. at the 2nd Latin American retail Insurance Week, you’ll have over 13+ hours of networking time built into the agenda at various stages across the five days.

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1-2-1netWorKing

after the formal presentations have finished, the networking carries on. The Drinks Reception is an informal part of the conference agenda, allowing you to connect with your peers after the conference in a relaxed atmosphere and continue to forge new relationships with other security representatives. Enjoy well earned drinks and canapés at the end of day 1.

DrinKsreCeption

Don’t forget your business cards!

netWorKingat2ndlatinameriCanretailinsuranCeWeeK



28th October to 1st November 2013 | MIAMI | Priority Code: MKT

www.retail-insurance.com Tel: +1 212 537 5898 Fax: +1 212 537 5898 Email: [email protected]

*All discount offers (including team discounts) require payment at the time of registration to receive any discount. ‘Early Bird’ discounts require payment at time of registration and on or before the cut-off date to receive any discount. All discount offers cannot be combined with any other offer. The conference fee includes lunch, refreshments and course documentation. The fee does not include travel or hotel accommodation.

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Please note that discounts are only valid when three or more delegates from one company book and pay at the same time.

Venue Hilton Miami Downtown 1601 Biscayne Boulevard Miami, FL 33132

Accommodation Overnight accommodation is not included in the registration fee, however accommodation options will be sent out with your confirmation email upon registering.

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Team Discounts

Venue and Accommodation

Event Prices

2nd annual retail insurance summit

Economy & Finance

cristian nieto

po de aucar

commercial

juan carlos

drive distribution

zurich latin

alternative

qbe insurance