instructor orientation 2014
TRANSCRIPT
Washington Area Bicyclist Association
Bike Education
LCI Meeting“February” 2014
WABA Bike Education1. Welcome!2. Information for Instructors3. 2013 Season in Review4. The New Year5. So You Want to be a Lead Instructor?
1. Welcome!
Executive Director
Education Staff
LCIs
WABA’s Adult Education Programs
City/County StaffLAB
The Education Sweet Spot
WABA’s Goals
City/County’s
Expectations
League’s Requiremen
ts
Adult Bike Education
What are WABA’s Education Goals?
• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?
– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?
WABA’s Goals
UsabilitySafety
CommunityAdvocacy
Education CoordinatorDaniel Ryan Hoagland
• English major• Worked at WABA since March, 2010• LCI since November, 2010 (#3011)• Education Coordinator since May, 2012• Grew a beard, January 2013• LCI Coach since March, 2013
2. Information for Instructors
• Classes & Season scheduling• How to Sign up to Teach a Class• Communication Tools• Roles & Expectations• Invoicing & Payment• Paperwork
Classes & Season Schedule• Spring– April through June
• Summer– July & August
• Fall– September through November
Spring Schedule• Sign-ups go live as soon as schedule is final
– Create an account: www.signupgenius.com– Limit 2 Sign-ups per Instructor for 2 weeks– Unlimited sign-ups thereafter
• City Cycling for Instructors– I will teach, you will be students!– Tues-Thurs, March 25-27, from 6pm to 7:30pm
• Instructor Happy Hour, Friday 4/4 @ 5:30pm• First class: Saturday, April 5th
• Last class: Sunday, June 15th
Classes & Season ScheduleTwo Types of Classes (for now)
Adult Learn to Ride• For Non-cyclists only
• 75% (or better) success rate• National media attention
• 594 people on “waitlist” as of today
City Cycling• For cyclists of any skill level
• Two separate “tracks” in every class:• Intro to City Cycling• Confident City Cycling
All Classes• 3.5 hours of Instructor time
• Subsidized, $10 placeholder fee• 5:1 Student:Instructor ratio
Intro & Set Expectations
Helmet Fit
ABC Quick Check
Intro to City Cycling
Starting/Stopping
Shifting
Scanning
Signaling
Control Drills Recap
Quick Stop
Rock Dodge
Instant Turn
0:60
Break
City Cycling Schedule
Trail Ride Road Ride0:50
Tire Change/Locking Demo/Other
Outro & Next Steps
0:10
0:10
0:10
0:10
0:10
0:15
Confident City Cycling
How to Sign Up to Teach a Class
Season schedule is confirmed & posted
1-2 months
Invitation goes out through signupgenius
1-2 months
For 2 weeks: Limited sign ups allowed
1-1.5 months
After 2 weeks: Unlimited sign ups!
<1 month
Prior to your signup, you will be reminded
by signupgenius2-3 days
Show up and teach!
Communication ToolsFrom WABA• Email – an address that you check often• Phone & Text - cell phone number w/minutes• Signupgenius.com – check spam folder
From other Instructors• Know who you are scheduled with• Use the Contact Info sheet to get their emails and phone
numbers
Communications ToolsFeedback & Reporting• Improve the program!• Improve the experience for students!• Improve yourselves!• Improve WABA!
Communications ToolsFeedback & Reporting
Instructor Review Form: To provide you feedback from the Lead Instructor on your performance, abilities, and areas for improvement.
Post-class Survey: To provide WABA with your opinions and (constructive) criticism.
Roles & ExpectationsYour Expectations of Lead Instructors
• Professional demeanor• Clear expectations• Prompt & accurate communication• Prompt & accurate payment*• Effective supervision• Responsibility for classes• Logistical support
Roles & ExpectationsLead Instructor Expectations of You
• Be on-time & ready to teach (not parking, changing, eating, etc.)
• Be professional in speech, attitude, and dress• Be prepared with a working bike, helmet, & any gear, food, etc.
you need for the class• Know the Material: drills, routes for rides, techniques, etc.• Prompt (and if possible, pre-emptive) communication• Have your paperwork in order
How We Teach• We all teach the same material• The way we teach it MATTERS• Who the teacher is MATTERS
Things to Avoid?• Jargon
– Use a context that novice cyclists can understand and relate to• Spandex/Lycra
– Yes, it has its place. Demonstrate that bicycling can be “normal” and normalize the way we bike
• Scaring students– Emphasize positive aspects (especially for trails students)– Save the “risk” and “crash” conversations for later– We bike because it’s fun and convenient so communicate it that
way
Remember WABA’s Education Goals?
• After Every Class, Ask Yourself:– Can students get on and ride?• Effectively?• Safely?
– Can students find answers to their questions?– Can students pass on their knowledge?– Can students get involved?
WABA’s Goals
UsabilitySafety
CommunityAdvocacy
Paperwork• Policies form• Tax forms• LCI Status• LCI Insurance Requirements– Must be an LCI in good standing– All participants must sign waiver– Must cover LAB Need to Know
3. 2013 Season in Review2013 Adult EducationTotal Classes: 35Student Capacity: 825Total Attendance: 384 (47%)Average Students/Class: 11
2013 Adult Learn to RideTotal Classes: 13Student Capacity: 275Total Attendance: 213 (77%)Average Students/Class: 16.4
2013 City CyclingTotal Classes: 22Student Capacity: 550Total Attendance: 170 (31%)Average Students/Class: 7.7
By JurisdictionDC: 10 – 250 – 102(10.2%) - 10.2Alex: 10 – 200 - 93(47%) - 9.3Arl: 8 – 200 – 106(53%) – 13.3MoCo: 5 – 125 – 39(31%) – 7.8
4. The New YearChanges & Improvements• Ideas for increasing attendance at City Cycling
classes?• Ideas for new & expanded programs?• Ideas for better coordination & community?
Changes & ImprovementsThe City Cycling Attendance Problem
People who know about WABA classes.
People who want or need to become more confident &
comfortable bicyclists.
The Problem
Changes & ImprovementsIncreasing Attendance
• Incentives• Raffle for students• Handouts• Promotion• Partner organizations• Coupons galore• Flier blitzes
• Other• Instructors!• Calendars & Listservs• Alumni community• New Education events…
Changes & ImprovementsNew & Expanded Programs
• More classes?• Seasonal riding• Group riding• TS 201-based class
• “Social” rides?
• Themed• Short & fun• Funnel riders to classes
Changes & ImprovementsNew & Expanded Programs
• Your ideas?• What…
• Will be taught?• Is the hook?
• Who…• Is the target audience?• Are our partners?
• Where…• Will class be held?• Will we promote it?
• When…• Are the deadlines?
• How…• Do we message it?• Does it all come
together?• Why…
• Should people care?
Changes & ImprovementsBetter Communication & Community
• Happy Hours• What times/locations
work for you?• Skillshares• Advocacy training• Public speaking• ???
• Instructor “fun” rides• Learn class routes• Your ideas?
Thanks for ComingTime for a quick break
Then…
So You Want to Be a Lead Instructor?
Lead Instructors• Non-WABA staff• Instructor with experience teaching with
WABA & independently• “Decentralizing”• WABA sign-off after observation
Lead Instructors: How it Works
Teach WABA classes
Let us know you’re interested
Lead LCI observation & evaluation
Congrats, you’re a Lead LCI!
Lead InstructorsResponsibilities• Run the class to WABA & League standards• Assist & coach other Instructors as needed• Responsible for all aspects of day-of class:
– Communication with Instructors– Resource for students– Emergencies– Logistics
• Not responsible for pre-class/post-class communication• Feedback tools
– Class report– Instructor Evaluations
Lead InstructorsWhat I need from you:1. Short Interview2. In-class observation – we will arrange a time for you to run a
class while I observe3. Evaluation:
1. Knowledge of material2. Supervision & time management3. Preparation & logistics4. Emergency readiness