instructions for creating a windows 10 virtual machine on...

Updated May 2019

by Bentley University

Client Services.

Instructions for Creating

a Windows 10 Virtual Machine

on Your MacOS Computer Some Bentley courses will require you to use software that is not available for macOS (for example,

some features of Office 365, like Access and certain Excel plugins, are not part of Office 365 for Mac). In

order to complete the coursework requiring these features, follow these instructions to download and

install VMware Fusion and create a Windows 10 virtual machine.

Part 1: Get the necessary software Log into On The Hub to order, download installers, and retrieve license

keys for VMware Fusion and Windows 10 – step-by-step instructions start

on page 2.

Part 2: Install VMware Fusion Install VMware Fusion – step-by-step instructions start on page 9.

Part 3: Create a Windows 10 virtual machine With VMware Fusion is installed and your Windows 10 ISO file downloaded, create a Windows 10 virtual

machine – step-by-step instructions start on page 15.

Part 4: Resolving Errors

and Making Changes

Resolve some common errors

and make some settings changes

to help your virtual machine perform

better – instructions start on page 20.

Updated May 2019 by Bentley University Client Services. 2

Part 1: Get the necessary software To run Windows 10 on your Mac, you will need to start by logging in to On The Hub to order, download,

and get license keys for both VMware Fusion and Windows 10.

1. Log into Bentley’s On the Hub portal using your Bentley email address and password.

2. Search for “VMware Fusion” and when it appears, select “Add to Cart”:

https://bentley.onthehub.com/


3. Purchasing Windows 10 will require a couple additional steps.

a. Search for Windows 10 and when it appears, select “Add to Cart”:

b. At the additional features shopping pane that opens, it is not necessary to add Extended

Access if you save your license key in a text file for later use, you will not need Norton if

you use Microsoft’s built-in antivirus, and Parallels Desktop for Mac is unnecessary

because you have already ordered a free copy of VMware Fusion.

Skip directly to “Check Out”:


c. At the Microsoft Student Option User Acceptance Form, when you are ready, scroll to

the bottom of the page and enter your Bentley email address in the Username field

and type your name into the Signature window (as it is displayed below that window)

to access the software user agreement:

4. Once you’ve completed your order for both software titles, you will be able to access license

keys and media downloads for both VMware Fusion (step a. through step c. below) and

Windows 10 (step a. through step h. below).

a. While logged into On the Hub, click on the dropdown arrow next to your name and

select “Your Account/Orders”:

Scroll down to the bottom of this page.


b. Choose the software you’d like to download and click on “View Details”:

c. Copy and paste your Product Key into a text file on your computer and click

“Download”:


d. When you complete this step to download Windows 10, On The Hub will redirect you to

Microsoft to download the software. For VMware Fusion, you will need to download the

ISO file. When you get to the following page:

e. Scroll down to the section for “Windows XP, Windows Vista, and Mac users” and click

the link to be redirected to “Microsoft’s ISO Software Download Site”:


f. You should now be looking at the following page:

g. Scroll down to “Select the product language,” select your language from the dropdown

options, and click on “Confirm”:


h. Now you should be able to choose your download (64-bit has become standard and will

work with VMware Fusion 11 and newer Mac hardware):

5. Check your Downloads (the icon next to the Trash on the right end of your dock) to verify that

both VMware Fusion and the Windows 10 ISO file have finished downloading before moving on

to Part 2:

Download in progress.

(note the icon and

“.iso.download“ extension)

Download completed.

(note the icon and

“.iso“ extension)


Part 2: Install VMware Fusion Install VMware Fusion and create a Windows 10 virtual machine.

1. Install VMware Fusion:

a. Go to your downloads and double-click the .dmg file for VMware Fusion:

b. When the VMware Fusion installer mounts, double-click the installer:

c. When the confirmation box opens to verify you’re sure, click “Open”:

d. Authenticate using your macOS user account and password:


e. When the installer opens, it will do a couple things. First, follow the “System Extension

Blocked” prompt to Security Preferences and click Allow to let VMware, Inc. to make

changes to your computer:

If prompted, authenticate using your macOS user account and password.


f. Next, click “Agree” when you are ready to accept the Terms & Conditions:

g. At the licensing screen, enter the VMware Fusion Product Key that you copied after

purchasing the software through On The Hub and then click “Continue”:

If prompted, authenticate using your macOS user account and password.

h. Choose whether or not you’d like to join VMware’s Customer Experience Improvement

Program and click “Done”:


2. During the installation, you will receive several popups that will need to be resolved:

a. Click “OK” to allow “osascript” to control “System Events”:

b. Decide whether or not you will want VMware Fusion to be able to access Accessibility

(you will be able to change this option later):

If you choose “OK”, you will be prompted and need to select “Open System


Preferences”:

And then unlock and check the box to allow VMware Fusion to control Accessibility on

your computer (then you can close Preferences):

c. Next, if you are prompted to install any updates to VMware Fusion, click “Download

and Install”:


And when the update has finished downloading, click “Install and Relaunch”:

You should now be left with only the VMware Fusion wizard for creating a new virtual machine:


Part 3: Create a Windows 10 virtual machine Once you have VMware Fusion installed and your Windows 10 ISO file downloaded, create a Windows

10 virtual machine.

1. If you do not already have the new virtual machine wizard open (pictured above):

a. Go to your dock and click on the Launchpad:

b. And locate the VMware Fusion icon to launch the software (hint: if you have a lot of

software installed, you may need to scroll left or right to view additional panes of

software shortcuts):

c. If the wizard still does not open after launching VMware Fusion, click “File” and “New”:


2. With the VMware Fusion new virtual machine wizard open, locate your Windows 10 ISO and

drag and drop it onto “Install from disk or image”:

3. You should receive the following screen. Confirm that Windows 10 x64 is listed and click

“Continue”:

Drag and drop


4. Fill in at least the Account Name and enter the Product Key you saved when you downloaded

the Windows 10 ISO from On The Hub, adding a password if you’d like:

5. At the “Integration” window, choose whether or not you’d like to be able to access the

documents saved on your Mac from the Windows 10 virtual machine, and click “Continue”:

The account name is your chosen

Administrator login username

Password is optional.

If you do not set a password, your virtual

machine will log in automatically;

NOTE: If you DO set a password, IT will not

be able to change the password if you forget

it or get locked out of your virtual machine

This is the Product Key listed in the Order

Details for Windows 10 in On The Hub

Should default to Windows 10 Education


6. At the “Finish” window, you will have the option to Customize additional settings (such as

memory and hard drive space). These options can be changed later if you choose to accept the

defaults now.

If you choose to customize this virtual machine later (and accept the defaults for now), click

“Finish” and in the window that pops up, name your virtual machine and click “Save”:

Customize Settings is optional.

You may decide that you need more hard

drive space than 60 GB and/or more

memory (RAM) than 2GB (IT recommends

at least 4 GB), but these settings can be

changed at any time. Part 4 of this

document includes instructions for

changing your virtual machine settings after

your virtual machine has been created.


7. Your virtual machine will now start up automatically and begin installing Windows 10.

Follow the Windows prompts to install Windows 10 on your virtual machine. After you complete

the setup and get to the Windows 10 desktop, you will be able to install software for Windows,

including Office 365.

If you receive an error message at this point, go to Part 4 of these instructions for resolutions to

common issues. If you do not find a solution there, bring your device to the Help Desk for

assistance.

NOTE: Once you have completed the Windows 10 setup and are logged into your virtual machine

and able to install other software, the Windows 10 ISO is not longer needed and can be detached

from your virtual machine. For assistance, follow the instructions for detaching the Windows ISO in

Part 4.

https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#InstallSteps=Install_on_a_Mac


Part 4: Resolving Errors and Making Changes

There are a lot of little steps involved with installing VMware Fusion and setting up a Windows 10

virtual machine. This section includes instructions for resolving common errors and making changes

to the default virtual machine configuration.

• ERROR MESSAGE: “Could not open /dev/vmmon: Broken pipe” ........................................ p21

• INSTRUCTIONS: Change virtual machine settings to improve performance ....................... p23

• INSTRUCTIONS: Detach Windows 10 ISO after Windows 10 has been installed ................. p27


ERROR MESSAGE: “Could not open /dev/vmmon: Broken pipe.”

RESOLUTION: This message looks terrifying, but generally indicates that VMware Fusion is unable to

access something on your system.

To resolve this issue:

1. Restart the computer (making sure it restarts and doesn’t simply sleep and wake up):

NOTE: You may need to close some applications, including VMware Fusion, to restart your Mac.

To completely close an application in macOS, click on the name of the Program (with the

application open, this will be to the right of the Apple symbol in the top left of the screen), and

select Quit from the very bottom of the drop-down menu.

2. After rebooting, you should receive the following message (if you do not receive this message

immediately, reopen VMware Fusion and try to launch your virtual machine again):


3. Follow the prompt to Open Security Preferences.

4. Click the box to “Allow” VMware Fusion to load:


INSTRUCTIONS: Change virtual machine settings to improve performance.

The VMware Fusion virtual machine setup wizard creates virtual machines with a default hard drive size

of 60 GB and memory (RAM) of 2 GB, but you may find that the machine runs better with a little more

RAM and depending on the size of the files you will be working with, you may want to add more hard

drive space.

Bentley IT recommends at least 4 GB for your virtual machine, but while your virtual machine is running,

it will take whatever RAM you assign to it from your physical machine. If your physical machine has 4 GB

and you give all 4 GB to your virtual machine, you may run into performance issues on both machines. If

your physical machine has 8 GB RAM, giving your virtual machine 4 GB will leave your physical machine

with 4 GB (note that when the virtual machine is powered off, this RAM is no longer being used by the

virtual machine so it will be available to your physical machine). For the best performance, IT

recommends powering off your virtual machine when you aren’t using it.

To change the settings for your virtual machine:

1. Shut down your virtual machine.

a. You can do this either through the Windows 10 Start Menu within the virtual machine,

or through VMware Fusion by selecting “Virtual Machine” and “Shut Down” from the

drop-down menu:

b. When prompted, confirm that you would like to proceed by clicking “Shut Down”:


2. Once the machine has shut down completely, click on the settings icon (the little wrench icon)

on the top of the virtual machine pane:

3. From the virtual machine’s Settings, if you’d like to add or remove memory (RAM) from your

virtual machine, choose “Processor & Memory”:


4. The slider will be the default 2GB, and the checkmark below it shows how much memory is left

for your physical computer. To adjust the memory (RAM) on the virtual machine, simple move

the slider to the left or right. 1 GB RAM is equal to 1024 MB, so 2 GB = 2048 MB and 4 GB = 4096

MB, etc.

5. When you have selected the amount of memory you’d like to assign to your virtual machine,

you can either click on “Show All” to view and change other settings (hard drive space changes

will be shown next), or close the “Processors & Memory”:


6. To make changes to your virtual machine’s hard drive space, choose “Hard Disk (SCSI)” from the

virtual machines Settings pane:

7. Grab and move the slider to the left or right to change the size of the hard disk. Remember to

leave plenty of disk space for your physical machine:

8. Once your hard disk is set to the size you’d like, click “Apply.”

9. You will be prompted to wait until the setting change has finished:

Once you are returned to the Settings panel, your changes are complete and you can close Settings and

power on your adjusted virtual machine.


INSTRUCTIONS: Detach Windows 10 ISO from VM after Windows 10 has been installed.

The Windows 10 ISO file that was dropped into the VMware Fusion virtual machine wizard was for

installing Windows 10 on your virtual machine (much like putting a Windows installation DVD into the

CD/DVD drive). Once Windows 10 has been successfully installed, the ISO can be removed from your

virtual machine (if you do not remove it, you may receive prompts asking if you still need it).

To remove the ISO from your virtual machine:

1. Shut down your virtual machine.

a. You can do this either through the Windows 10 Start Menu within the virtual machine,

or through VMware Fusion by selecting “Virtual Machine” and “Shut Down” from the

drop-down menu:

b. When prompted, confirm that you would like to proceed by clicking “Shut Down”:


2. Once the machine has shut down completely, click on the settings icon (the little wrench icon)

on the top of the virtual machine pane:

3. From the virtual machine’s Settings, choose “CD/DVD (SATA)”:

4. Remove the check from the box to “Connect CD/DVD Drive”:

5. Close the virtual machine CD/DVD (SATA) settings pane:

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