installation operation care · standard patio shade with cable guide system cassette bracket...

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Installation Operation Care Designer Screen Patio Shade Cable Guide System with Beaded Cord Loop

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Page 1: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

Installation • Operation • Care

Designer Screen Patio ShadeCable Guide System

with Beaded Cord Loop

Page 2: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

CONTENTS

GETTING STARTEDTools and Fasteners Needed ...................................................................... 2Mounting Types and Window Terminology ................................................ 2Mount the Standard Installation Brackets — Inside Mount ..................... 3Mount the Standard Installation Brackets — Outside Mount ................... 4Mount the Cassette Installation Brackets — Inside Mount ...................... 5Mount the Cassette Installation Brackets — Outside Mount .................... 6

INSTALLATIONInstall the Cables ........................................................................................ 7Install the Shade ......................................................................................... 7Install the End Caps and Cables ................................................................. 9Attach the Cable Hold-Down Brackets .................................................... 10Attach the Universal Cord Tensioner (UCT) ............................................. 11

OPERATIONOperate the Shade .................................................................................... 12Troubleshooting ........................................................................................ 12

CARERemoving the Shade (Only If Necessary) ................................................. 14Cleaning Procedures ................................................................................. 15

CHILD SAFETYCord Loop Shades ..................................................................................... 16

PATIO SHADES

WARNING: Wind forces can cause the shade to move unpredictably and could pose a risk of injury or property damage. To reduce such risk, the shade should be rolled up when air movement is present and especially when unattended.

© 2017 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners.

Questions? Call the Hunter Douglas Consumer Support at 1-888-501-8364.

Page 3: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

PRODUCT VIEW

1

CordTensioner

and Bracket

Hold-DownBracket

BeadedCordLoop

Clutch-SideInstallation

Bracket

Idler-SideInstallation

Bracket

Cable

End Cap

Patio Cassette Shade with Cable Guide System

Standard Patio

Shade with Cable

Guide System

CassetteBracket

Cassetteand Cassette

End Plates

Page 4: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

2

GETTING STARTED

Thank you for purchasing Hunter Douglas Designer Screen Patio Shades with Cable Guide System. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation.

Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.

Tools and Fasteners Needed

■ #1 Flat blade and #2 Phillips screwdriver

■ Level (laser level is recommended)

■ Measuring tape and pencil

■ Power drill, 1/8" drill bit and a 1/4" hex driver

In addition, you will need fasteners designed to work with your specific mounting surface(s).

■ #8 Hex Head Screws (Provided). Three 11∕4" screws are provided per installation bracket. Two 11∕4" per hold-down bracket.

■ Do not mount into drywall, only mount into studs.

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process will follow easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below.

■ Refer to the appropriate page below based on your order:

➤ Inside Mount for Standard Shades — page 3

➤ Outside Mount for Standard Shades — page 4

➤ Inside Mount for Cassette Shades — page 5

➤ Outside Mount for Cassette Shades — page 6

#8 x 1¼"Hex Head Screw

(Provided)

Outside MountShade mounts outside

window opening.

Inside MountShade fits withinwindow opening.

Collectively, the sill andjambs are called the“window casement.”

Molding

Head Jamb

Sill

Jamb Jamb

Page 5: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

3

Mount the Standard Installation Brackets — Inside Mount

Installation Brackets. The installation brackets are supplied in pairs. One bracket is used on the clutch side with the beaded cord loop and the other bracket is used with the idler side of the shade.

The installation brackets are always mounted so that the inner surfaces face each other, as shown. The brackets must be mounted so the shade is level when installed.

■ Place the idler-side bracket against the jamb of the window opening. Mark the screw holes.

➤ The minimum depth required for mounting is 2". The fully recessed depth is 3½".

■ Place the clutch-side bracket against the jamb of the window opening. Mark the screw holes.

IMPORTANT: The front edges of the installation brackets must be level and aligned to each other.

■ Use a 1∕8" drill bit to drill the screw holes.

IMPORTANT: Do not mount into drywall, only mount into wood.

■ Check that the mounting surface is level. Shim the brackets, if necessary. Shims are not provided.

■ Attach the installation brackets using the screws provided.

➤ If the shade is end mounted, the screws are placed horizontally when mounting the bracket to the side jamb.

Proceed to “Install the Cables” on page 7.

ClutchSide

IdlerSide

Clutch-SideBracket

Idler-SideBracket

Page 6: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

4

Mount the Standard Installation Brackets — Outside Mount

Installation Brackets. The installation brackets are supplied in pairs. One bracket is used on the clutch side with the beaded cord loop and the other bracket is used with the idler side of the shade.

The installation brackets are always mounted so that the inner surfaces face each other, as shown. The brackets must be mounted so the shade is level when installed.

■ Center the shade over the window opening at the desired height and make a mark on the end of the clutch side of the shade.

■ Measure the width of the shade fabric. Mark the width of the fabric plus 1¼" from the previously made mark.

■ Place the outside edge of the clutch-side bracket on the first mark, then mark the location of the screw holes.

■ Place the outside edge of the idler bracket on the second mark, then mark the location of the screw holes.

➤ The top of the installation brackets should be at the desired height. The brackets should be level and aligned.

IMPORTANT: The front edges of the installation brackets must be level and aligned to each other.

■ Use a 1∕8" drill bit to drill the screw holes.

IMPORTANT: Do not mount into drywall, only mount into studs.

■ Use a level to check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided.

■ Attach the installation brackets using the screws provided.

➤ If the shade is ceiling mounted, the screws are placed vertically when mounting the bracket to the ceiling.

Proceed to “Install the Cables” on page 7.

ClutchSide

IdlerSide

Ceiling MountHoles

Outside Mount Holes

MeasureAdd 1¼"

Page 7: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

5

Mount the Cassette Installation Brackets — Inside Mount

Installation Brackets for Cassette Shades. The number of installation brackets required varies depending on the shade width, as shown in the table.

■ Mark 2½" in from each jamb for bracket location.

➤ If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into wood whenever possible.

■ Center the brackets on your marks and mark the screw holes.

➤ The minimum depth required for mounting is 2¼". Fully recessed mounting requires 4¼" for the cassette to be flush with the front of the window opening.

IMPORTANT: The front edges of the installation brackets must be level and aligned to each other.

■ Drill the screw holes with a 3∕32" drill bit.

IMPORTANT: Do not mount into drywall. Only mount into wood.

■ Use a level to check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided.

■ Attach the installation brackets using the screws provided.

Proceed to “Install the Cables” on page 7.

CassetteInstallation

Bracket

Cassette Shade

Shade Width

Brackets Required

Up to 36" 2

361/8" – 72" 3

721/8" – 90" 4

901/8" – 120" 5

Installation Brackets Jamb Jamb

Space EvenlySpace Evenly2½" 2½"

2½"

Inside Mount

Page 8: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

6

Mount the Cassette Installation Brackets — Outside Mount

Installation Brackets for Cassette Shades. The number of installation brackets required varies depending on the shade width, as shown in the table.

■ Center the cassette over the window opening at the desired height. Use a pencil to lightly mark each end of the cassette.

➤ Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the window opening.

■ Mark 2½" in from each end of the cassette.

➤ If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into wood whenever possible.

■ Center the brackets on your marks and mark the screw holes.

➤ A minimum 4" flat vertical surface is required to mount the brackets.

➤ The top of the installation brackets should be at the desired height. The brackets should be level and aligned.

IMPORTANT: The front edges of the installation brackets must be level and aligned to each other.

■ Drill the screw holes with a 3∕32" drill bit.

IMPORTANT: Use drywall anchors when mounting into drywall. Drywall anchors are not provided.

CassetteInstallation

Bracket

Cassette Shade

Shade Width

Brackets Required

Up to 36" 2

361/8" – 72" 3

721/8" – 90" 4

901/8" – 120" 5

Cassette End Marks

Window Opening

Space EvenlySpace Evenly2½" 2½"

2½"

Outside Mount

Page 9: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

7

■ Use a level to check that the mounting surface is level. Shim the brackets if necessary. Shims are not provided.

■ Attach the installation brackets using the screws provided.

Install the Cables

■ Thread all of the cable through the hole in each bracket or cassette (not shown) end plate.

Install the Shade

Standard Shades

IMPORTANT: Do not remove the paper banding used to prevent shade from unrolling prematurely until after the shade is installed.

■ Hold the shade with the bottom of the clutch facing the floor, and the beaded cord loop hanging straight down.

■ Install the clutch end of the shade onto the tab on the clutch-side bracket.

■ On the idler-side, slide the spring pin up the channel until secured in the center hole of the channel.

■ Remove the paper banding on the shade.

Tab

SpringPin

Page 10: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

8

■ It is important to verify gap between idler flange and idler mount is 1∕16" or less. If the gap is greater, see “Removing the Shade (Only If Necessary)” on page 14. Loosen the screws on either or both brackets and slide the brackets closer together. Tighten screws and reinstall shade.

Cassette Shades

■ Angle the cassette back and then bring the cassette forward to catch the front lip of the bracket.

■ Push the cassette back to snap it into the lower lip on the bracket.

MountGap

Flange

Shade

1/16" or less

Bracket

FrontLip

Cassette

Page 11: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

9

Install the End Caps and Cables

■ Look inside each end cap for the identifier to indicate left hand or right hand side for the end cap.

■ Align the end cap ribs with the bottom rail channels. Push end cap onto the bottom rail and tap with a plastic mallet to secure.

■ Slide the cable through the bottom rail end cap.

Identifier

Cable

EndCap

Page 12: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

10

Attach the Cable Hold-Down Brackets

■ If not already, fully raise the shade.

■ Select one of the three mounting options:

■ Place the hold-down bracket in the desired location, allowing 3∕8" clearance from the center of the screw hole for the top and sides. Mark the screw holes.

➤ If using the back mount option, use a spacer behind the hold-down bracket.

■ Use a 1∕8" drill bit to drill the screw holes.

IMPORTANT: Do not mount into drywall, only mount into wood.

■ Install cable clamp into the hold-down bracket.

■ Attach the hold-down brackets using the screws provided.

■ Thread the cable into the cable clamp.

Side Back Bottom

Spacer

3/8"

3/8" 3/8"

3/8"

Clamp

Bracket

Cable

Clamp

Page 13: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

INSTALLATION

11

■ Pull the cable taut and tightening the set screw with the Allen wrench provided.

■ If the cable is long, wrap the cable with electrical tape where you intend to cut it. A ½" of cable can be left past the clamp for future adjustments. If the cable is left too long, the cover will not snap into place.

■ Slide the hold-down cover over the bracket with the cable in the top slot. Push the cover down to snap into place. You may need to spread the cover apart to snap it into place.

Attach the Universal Cord Tensioner (UCT)

Before doing anything, you must first slide the cord tensioner to the bottom of the beaded cord loop.

■ Insert a small screwdriver, punch, or awl through the screw hole at the bottom of the cord tensioner.

■ While holding the cord tensioner, move screw hole all the way down to the bottom of the cord tensioner to release the safety mechanism.

■ Slide the cord tensioner down to the bottom of the beaded cord loop.

WARNING: It is imperative that the cord tensioner be properly secured to the wall or window frame to reduce children’s access to the cord loop. Young children can strangle in cord loops. They can also wrap cords around their necks and strangle.

CAUTION: The shade will not operate properly unless the cord tensioner is secured. A cord tensioner installation kit has been included with your shade. Follow the instructions in the kit to correctly secure the cord tensioner.

Pull Cable

Turn to Tighten

Spread

Bottom

Universal Cord

Tensioner

Page 14: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

OPERATION

12

Operate the Shade

To Lower the Shade

■ Hold the BACK of the cord loop and pull down.

■ Pull until the shade is at the desired height.

To Raise the Shade

■ Hold the FRONT of the cord loop and pull down.

■ Pull until the shade is at the desired height.

Troubleshooting

Problem The shade raises or lowers unevenly.

Solution Check that the installation brackets are level and aligned. Shim the brackets, if necessary. Shims are not provided.

Problem The universal cord tensioner has climbed to the top of the shade.

Solution Pull down on the spring to relieve tension and pull the universal cord tensioner to the bottom of the cord loop. Properly mount the cord tensioner. See Universal Cord Tensioner Installation Instructions in the kit included with your shade.

Problem The universal cord tensioner grabs onto the cord upon operation.

Solution Check that the universal cord tensioner is mounted properly. Reinstall, if necessary. See the Universal Cord Tensioner Installation Instructions that came with your Cord Tensioner Kit.

Hold-DownBracket

BACK CordLowers

Hold-DownBracket

FRONT CordRaises

Page 15: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

OPERATION

13

Problem The shade fabric winds unevenly on the roll.

Solution Check that the shade is level.

Using the beaded cord loop, completely lower the roller shade.

➤ If the fabric winds unevenly and begins to telescope to one side, check to insure that the shade is level.

➤ If the shade is not level, remove it from the installation brackets and shim or re-install the brackets, as necessary.

IMPORTANT: If the shade was unrolled before being installed, it may not raise/lower to the right points. To correct this:

Remove the shade from the mounting brackets.

Roll the shade up until the bottom rod is even with the bottom of the clutch.

Re-install the shade.

Problem The shade is slightly long or short.

Solution Raise the shade completely (until the bead stop touches the back of the clutch).

➤ For a shorter drop, move the bead stop two to four beads up.

➤ For a longer drop, move the bead stop two to four beads down.

IMPORTANT: Maximum adjustment is 1¾", or eight to nine beads.

Page 16: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

OPERATION

14

Removing the Shade (Only If Necessary)

■ Remove the cover from hold-down bracket.

■ Remove the cable from the clamp on the hold-down bracket.

➤ Loosen the set screw then pull the cable from the clamp.

NOTE: A new cable may be necessary to reinstall securely.

Standard Shades

■ Place a screwdriver into the channel of the idler-side bracket.

■ While holding the shade, turn the screwdriver to release the shade from the bracket.

Cassette Shades

■ Insert the tip of a flat head screwdriver into the screwdriver slot provided on the bracket.

■ Press down to release the cassette.

■ Roll the cassette forward and then down to remove.

Channel

Place screwdriver into channel

and turn.

View Looking Up to Shade

Pull to Remove

Turn to Loosen

Insert a screwdriver to release

the cassette.

Page 17: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

CARE

15

Cleaning Procedures

Designer Screen Shades are made from anti-static, dust-resistant materials which repel dirt and dust. The following options are available if your shade needs cleaning.

Dusting ■ Regular light dusting with a feather duster is all the cleaning needed in most

circumstances.

Vacuuming ■ Use a hand-held vacuum with low suction for more thorough dust removal.

Compressed Air/Hair Dryer (Cool Setting)

■ Use compressed air or a hair-dryer on a cool setting, to blow dust and dirt off of shades.

Spot-Cleaning

■ Prepare a solution of warm water and a mild detergent.

■ Dampen a clean cloth in the solution and wring it out.

■ Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.

■ Allow the shade to dry in the completely lowered position.

Page 18: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

CHILD SAFETY

16

For more safety information call 1-888-501-8364 in the U.S. or 1-866-662-0666 in Canada.

WARNING

Young children can STRANGLE in cord loops. They can also wrap cords around their necks and STRANGLE.

■ Always keep cords out of the reach of children.

■ Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords.

Cord Loop Shades

■ Attach the cord tensioner on the cord loop to the wall or window casement. See “Attach the Universal Cord Tensioner (UCT)” on page 10. This can prevent children from pulling cord loops around their necks.

■ Hunter Douglas provides a cord tensioner installation kit with instructions for attaching the cord tensioner. For the shade to operate properly, the cord tensioner must be correctly mounted and secured.

■ Fasteners provided in this kit may not be appropriate for all mounting surfaces. Use appropriate anchors for the mounting surface conditions.

■ Only Hunter Douglas supplied cord tensioners and hardware should be used. Replacement parts may be obtained by contacting the Hunter Douglas Customer Information Center at 1-888-501-8364.

Page 19: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas
Page 20: Installation Operation Care · Standard Patio Shade with Cable Guide System Cassette Bracket Cassette and Cassette End Plates. 2 GETTING STARTED Thank you for purchasing Hunter Douglas

4/17LIT888295B

The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.

COVEREDBY A LIFETIME LIMITED WARRANTY

TO OBTAIN WARRANTY SERVICE

NOT COVEREDBY A LIFETIME LIMITED WARRANTY

• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).

• All internal mechanisms.

• Components and brackets.

• Fabric delamination.

• Operational cords for a full 7 years from the dateof purchase.

• Repairs and/or replacements will be made with like or similar parts or products.

• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

1. Contact your original dealer (place of purchase) for warranty assistance.

2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.

3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.

NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

• Any conditions caused by normal wear and tear.

• Abuse, accidents, misuse or alterations to the product.

• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.

• Failure to follow our instructions with respect tomeasurement, proper installation, cleaning ormaintenance.

• Shipping charges, cost of removal and reinstallation.