Innovative Practices of Libraries in Southeast Asia:

A 7-year Study of Exciting, Best Practices

John Hickok, MLIS, MAInstructor / Librarian

California State UniversityFullerton, California, USA

How did this research come to be?

How did this research come to be?

2005-2006 = research/travel grant on library conditions in Asia

How did this research come to be?

2007-2011 = continued visits & communication

The result: hundreds of libraries evaluated!

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Two disclaimers of this paper/presentation:

Two disclaimers of this paper/presentation:

1. The libraries showcased are only a sampling. There are thousands of libraries in SEA…so it is impossible to mention them all.

Libraries visited

Two disclaimers of this paper/presentation:

2. Since all libraries have different economic circumstances, the libraries showcased are not prescriptive “one-size-fits-all” solutions.

1. Preservation/Conservation

1. Preservation/Conservation Academic

1. Preservation/Conservation Academic

Chiang Mai University (Thailand): scanning Buddhist textshttp://www.mekongpress.com/subregion/thailand/scanning-the-past/

1. Preservation/Conservation Academic

National Univ. of Singapore: historic Chinese papershttp://libportal.nus.edu.sg/frontend/web/resources/library-initiatives/digitized-collections

1. Preservation/Conservation Academic

University of Malaya (Malaysia): historic photoshttp://ummemory.um.edu.my/ummemory/index.php/about

1. Preservation/Conservation Public/School

1. Preservation/Conservation Public/School

National Library of Laos: historic Lao writings http://www.laomanuscripts.net/en/index

1. Preservation/Conservation Public/School

National Library of Myanmar: historic palm leaveshttp://www.nlm.gov.mm/index.php?option=com_library&view=library&cid=3&tid=0&Itemid=91&lang=en

1. Preservation/Conservation Public/School

National Library of Indonesia: historic textshttp://www.pnri.go.id/KoleksiManuskrip.aspx

2. Resource Sharing/Networking

2. Resource Sharing/NetworkingAcademic

2. Resource Sharing/NetworkingAcademic

U. of Indonesia: union catalog all campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/NetworkingAcademic

Brawijaya U.: multi-catalog of campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/NetworkingAcademic

Eastern Visayas Library Network: consortiumhttp://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/NetworkingAcademic

Provincial University Library Network (Thailand): consortium http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/NetworkingAcademic

Indonesia: start of a union catalog (mix of academic & public) http://groups.yahoo.com/group/evlibnet/

2. Resource Sharing/NetworkingPublic/School

2. Resource Sharing/NetworkingPublic/School

u-Pustaka Portal (Malaysia)…7 public libraries portal http://www.u-library.gov.my/portal/web/guest/u-library_services

2. Resource Sharing/NetworkingPublic/School

Manila Pub. Libraries (Phil.)…4-library consortiuml http://publiclibrariesconsortium.wordpress.com/

2. Resource Sharing/NetworkingPublic/School

Singapore Public Libraries: “Return on any branch”http://www.nlba.sg/library-professionals/view/library-executive-programme-lep

3. Digital Libraries

3. Digital LibrariesAcademic

3. Digital LibrariesAcademic

USM (Malaysia), VNU-HCMC (Vietnam): e-repositories http://eprints.usm.my/view/types/ & http://www.vnulib.edu.vn:8000/dspace/

3. Digital LibrariesAcademic

Petra Christian U. (Indonesia): multimedia e-repositoryhttp://www3.petra.ac.id/desa-informasi/index.php?lang=en

3. Digital LibrariesAcademic

A list of Southeast Asia academic libraries with e-repositorieshttp://aunilo.wordpress.com/repositories/

3. Digital LibrariesAcademic

GMU (Indo), VNU-HCMC (Vietnam), St.Louis U. (Phil): proxy servershttp://lib.ugm.ac.id/exec.php?app=site&act=dblanggan ; http://gralib.hcmuns.edu.vn/resources_en/ ; http://libraries.slu.edu.ph/e-journals.php

3. Digital LibrariesPublic/School

3. Digital LibrariesPublic/School

Singapore Public Library: e-content (newspapers, encyc., etc.)http://newspapers.nl.sg/ & http://infopedia.nl.sg

3. Digital LibrariesPublic/School

“TK Park” Public Library (Thailand): e-books, e-content, etc.http://www.tkpark.or.th/tk/index.php?option=com_content&view=frontpage&Itemid=21&lang=en

4. Information Literacy Promotion

4. Information Literacy PromotionAcademic

4. Information Literacy PromotionAcademic

Instant Message Chat Reference assistance:Ateneo de Manila University Library (Philippines)

University of the Philippines Diliman Library University of Brunei Darussalam Library

Vietnam National University HCMC Nat. Sci. LibrarySrinakharinwirot University Library (Thailand)

4. Information Literacy PromotionAcademic

University of Malaya (Malaysia): required Info. Lit. classhttp://www.umlib.um.edu.my/fcontents.asp?tid=16&cid=27&p=5&vs=en :

4. Information Literacy PromotionAcademic

NTU (Singapore): many IL workshops, angromoted online. http://www3.ntu.edu.sg/lib/LIP/programs.htm

4. Information Literacy PromotionAcademic

Royal U. of Phnom Penh (Cambodia): required IL classeshttp://www.rupp.edu.kh/center/ls/lbservice/service.php

4. Information Literacy PromotionAcademic

Thammasat University (Thailand): training videos http://www.youtube.com/watch?v=WhDyUQegHhk

4. Information Literacy PromotionAcademic

University of Brunei: training videos http://www.youtube.com/watch?v=MZ1fXWGxVQs

4. Information Literacy PromotionAcademic

De La Salle University (Philippines): training videos http://www.dlsu.edu.ph/library/tutorials/

4. Information Literacy PromotionAcademic

Ramkhamhaeng University Library (Thailand): training videos http://www.lib.ru.ac.th/service/lib_itcorner.html

4. Information Literacy PromotionPublic/School

4. Information Literacy PromotionPublic/School

Singapore Public Library: multiple forms of Reference (SMS, etc.) http://m.nlb.gov.sg/

4. Information Literacy PromotionPublic/School

Quezon City Public Library (Philippines): IM chathttp://www.qcpubliclibrary.org/askalibrarian.php

5. Reading Promotion

5. Reading PromotionAcademic

5. Reading PromotionAcademic

Ngee Ann Polytechnic (Singapore): reading contests/prizeshttp://www.qcpubliclibrary.org/askalibrarian.php

5. Reading PromotionAcademic

Islamic University of Indonesia library: book fairs http://www.uii.ac.id/content/view/1722/257/

5. Reading PromotionAcademic

International Islamic University of Malaysia: leisure reading areas http://www.iium.edu.my/reading-areas

5. Reading PromotionPublic/School

5. Reading PromotionPublic/School

Singapore National Library: “Molly” e-bookmobile http://www.nlb.gov.sg/Corporate.portal?_nfpb=true&_windowLabel=PRHandler_1&PRHandler_1_actionOverride=%2FIBMS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabel=Corporate_page_ne_pressreleases

; http://www.youtube.com/watch?v=yE16xywhz-M

5. Reading PromotionPublic/School

Indonesia National Library: “Pusteling” e-bookmobile http://eprints.rclis.org/16497/

5. Reading PromotionPublic/School

HCMC (Vietnam) General Sciences (public) Library: “Reading Day”http://www.gslhcm.org.vn/contents/su_kien_va_trien_lam/tin_tuc/tin_hoat_dong/2010/quy_2/ngay_hoi_doc_sach_2010?set_language=en&cl=en

5. Reading PromotionPublic/School

Singapore Public Library: trading card reading promotion for boyshttp://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false

5. Reading PromotionPublic/School

Singapore Public Library: trading card reading promotion for boyshttp://www.pl.sg/PL.portal?_nfpb=true&_pageLabel=PlJustBrowseContentPage2&_content=QuestMain&_nfls=false

5. Reading PromotionPublic/School

Penang (Malaysia) Public Library: international storytelling festival http://seri.com.my/v3/index.php?option=com_content&view=article&id=120&Itemid=53

5. Reading PromotionPublic/School

Naga City (Philippines) Public library: “Rewards Program” for book usehttp://www.naga.gov.ph/library/bestpractices110308.html

5. Reading PromotionPublic/School

Davao City (Philippines) Public Library: “book day”drawing 1700 people! http://www.davaocity.gov.ph/citylib/view.aspx?type=1&id=11

6. Library facilities

6. Library facilitiesAcademic

6. Library facilitiesAcademic

UNIMAS & UTHM (Malaysia): 24-hour reading roomshttp://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,

http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp

6. Library facilitiesAcademic

Hue University (Vietnam): new “learning-focused” Reference area http://www.lrc-hueuni.edu.vn/aboutE/about.htm

6. Library facilitiesAcademic

Nanyang Technological University: Information Commonshttp://www.cais.unimas.my/index.php?option=com_content&view=article&id=73&Itemid=405 ,

http://lms.uthm.edu.my/equip/elibrary/e_library_facilities.jsp

6. Library facilitiesAcademic

Singapore Management University: Information Commons http://www.las.org.sg/LSKLibrarySocLearn.pdf

6. Library facilitiesAcademic

University of the Philippines Engineering Library: Information Commonshttp://www.youtube.com/watch?v=0KLn9-cMe94 ,

http://uplibrarybulletin.wordpress.com/2010/03/08/college-of-engineering-librarys-the-learning-commons-facility-opens-on-march-18/

6. Library facilitiesAcademic

King Mongkut's University of Technology Thonburi Library (Thailand) http://www2.lib.kmutt.ac.th/klinics/index.html , http://www.lib.kmutt.ac.th/klinics/doc/NetGen_KMUTTLIB.pdf

6. Library facilitiesPublic/School

6. Library facilitiesPublic/School

Cambodia school library: revitalization by NGO donation http://www.ceefoundation.org/index.php?option=com_content&view=category&layout=blog&id=51&Itemid=97 .

6. Library facilitiesPublic/School

Provincial library in Philippines: new audiovisual room http://dipologcity.com/ZDNPublicLibrary.htm

6. Library facilitiesPublic/School

Bangkok (Thailand) Discovery Learning Library: Information Commons http://www.youtube.com/watch?v=E_GMg3KZ1bk

6. Library facilitiesPublic/School

Sarawak State Public Library: Children’s Information Commons http://www.pustaka-sarawak.com/Pustaka-Sarawak/our_services.php?do=children_infotheque

7. New Technology

7. New TechnologyAcademic

7. New TechnologyAcademic

National University of Singapore: info guides directly to mobile phones http://www.lib.nus.edu.sg/mlb/guides/mobile.html

7. New TechnologyAcademic

Mahidol University (Thailand) Medical Library: QR-barcodes to linkshttp://www.medlib.si.mahidol.ac.th/

7. New TechnologyAcademic

Nanyang Polytechnic Library (Singapore): SMS to find RFID bookshttp://www.las.org.sg/pa_cw.pdf ; http://library.nyp.edu.sg/portal/page?_pageid=40,1109592&_dad=portal&_schema=PORTAL

7. New TechnologyAcademic

Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/remindershttp://lib.feb.ugm.ac.id/blog/?p=18

7. New TechnologyAcademic

Incorporating facebook: UP (Phil.), USU (Indo.), UM (Malay.) /

9,600+

8,600+8,500+

7. New TechnologyAcademic

Incorporating twitter: UiTM (Malay), UST (Phil.), Tham. (Thai) /

7. New TechnologyAcademic

Pannasastra U.(Cambodia) & Airlangga U.(Indonesia): new online catalogshttp://www.puc.edu.kh/library/mainfirst.html , http://otomasi.lib.unair.ac.id/

7. New TechnologyPublic/School

7. New TechnologyPublic/School

Quezon City Public library (Philippines): interactive website tourhttp://www.qcpubliclibrary.org/libtour.php

7. New TechnologyPublic/School

Singapore Public Library: Library designed for mobile phones http://m.nlb.gov.sg/

7. New TechnologyPublic/School

Perak State Public Library (Malaysia): using social media http://www.ppanpk.gov.my/peraklib/index.php ; http://www.perpustam.gov.my/

7. New TechnologyPublic/School

Naga City & Pandan Panay Public Libraries (Philippines): online catalogshttp://naga.gov.ph/library/onlinecatalog/index.html ; http://www.ladiosolibrary.org/?page_id=4

8. Technical / Processing

8. Technical / ProcessingAcademic

8. Technical / ProcessingAcademic

Silkaporn U. (Thailand): uses staff blogs, wiki’s, and RSS’shttp://www.snc.lib.su.ac.th/snclibblog/

8. Technical / ProcessingAcademic

Nanyang Polytechnic Library (Singapore): e-roster for library staff duties: http://www.las.org.sg/pa_cw.pdf

8. Technical / ProcessingAcademic

Gadjah Mada U.(Indonesia): paperless office (PLO) staff communicationhttp://plo-lib.ugm.ac.id/

8. Technical / ProcessingPublic/School

8. Technical / ProcessingPublic/School

Kuala Lumpur Public (Malaysia): ID-tied registration & printing cardshttp://www.malaysian-explorer.com/kualaLumpurLibrary.html

8. Technical / ProcessingPublic/School

Penang Public (Malaysia): RFID tags to its entire collection http://www.upmraflatac.com/northamerica/eng/news/presscenter/2009/43_72708.asp

9. Marketing

9. MarketingAcademic

9. MarketingAcademic

UP (Philippines): library branding contest http://uplibrarybulletin.wordpress.com/?s=contest

9. MarketingAcademic

UP Engineering Library (Philippines): “I love my Library” campaign http://iluvmylibrary.blogspot.com/

9. MarketingAcademic

Bangkok U. (Thailand): library promo video contest & book fair http://library.bu.ac.th/news/news/i_love_library/i_love_library.html

http://library.bu.ac.th/news/pictures/bulibfiar2010/bulibfair.html

9. MarketingAcademic

Khon Kaen U. (Thailand): subtly romantic library music video, over YouTubehttp://www.youtube.com/watch?v=atWG0JrkjM4

9. MarketingAcademic

Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorshipshttp://www.pustakaindonesia.org/?p=170 , http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation

9. MarketingPublic/School

9. MarketingPublic/School

Vientiane (Laos) Public Library: press coverage of grand opening: http://www.accu.or.jp/appreb/02/02-02/02-02country/previous/prev_la.html#22

9. MarketingPublic/School

Marketing Vietnam’s improved public libraries: Gates Foundation fundshttp://asiafoundation.org/in-asia/2011/09/07/unlocking-the-potential-of-vietnams-libraries/

9. MarketingPublic/School

Singapore school libraries: “Redesign your Library” contest: http://www.straitstimes.com/BreakingNews/Singapore/Story/STIStory_790845.html

9. MarketingPublic/School

News story of Brunei public libraries: http://bruneitimes.com.bn/news-national/2012/03/20/public-libraries-gear-more-activities-during-school-holidays

In conclusion:

In conclusion:Yes, still huge challenges…

In conclusion:Yes, still huge challenges…

But exciting examples of progress!

Thank youTerima Kasih

1. Preservation/Conservation Public/School

National Library of Indonesia: historic textshttp://www.pnri.go.id/KoleksiManuskrip.aspx

2. Resource Sharing/NetworkingAcademic

U. of Indonesia: union catalog all campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/NetworkingAcademic

Brawijaya U.: multi-catalog of campus librarieshttp://www.digilib.ui.ac.id/opac/themes/libri2/

2. Resource Sharing/NetworkingAcademic

Indonesia: start of a union catalog (mix of academic & public) http://groups.yahoo.com/group/evlibnet/

3. Digital LibrariesAcademic

Petra Christian U. (Indonesia): multimedia e-repositoryhttp://www3.petra.ac.id/desa-informasi/index.php?lang=en

5. Reading PromotionAcademic

Islamic University of Indonesia library: book fairs http://www.uii.ac.id/content/view/1722/257/

5. Reading PromotionPublic/School

Indonesia National Library: “Pusteling” e-bookmobile http://eprints.rclis.org/16497/

7. New TechnologyAcademic

Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/remindershttp://lib.feb.ugm.ac.id/blog/?p=18

8. Technical / ProcessingAcademic

Gadjah Mada U.(Indonesia): paperless office (PLO) staff communicationhttp://plo-lib.ugm.ac.id/

9. MarketingAcademic

Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorshipshttp://www.pustakaindonesia.org/?p=170 , http://www.ugm.ac.id/en/?q=news/ugm-accepts-books-and-e-books-donation-sampoerna-foundation