ing direct mailer

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Implemented Client Solutions The missing piece in managing your balance sheet WWW.INGIM.COM INVESTMENT MANAGEMENT

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ING Bank Mailer explains their new Implemented Client Solutions concept, which focuses on balance sheet management

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Page 1: ING Direct Mailer

Implemented Client Solutions

WWW.INGIM.COM

INVESTMENT MANAGEMENT

The missing piece in managing your balance sheet

WWW.INGIM.COM

INVESTMENT MANAGEMENT

WWW.INGIM.COM

INVESTMENT MANAGEMENT

Page 2: ING Direct Mailer

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

• Balance sheet focus • Client centric: client advisor provides a single point of contact • High quality, client servicing programme • Excellent technical capabilities • 40 years of experience in fiduciary and proprietary insurance • Deep experience advising institutional clients, pension funds

and insurance companies • Reliable partner. 160 years of experience

The benefits of Implemented Client Solutions at a glance:

Page 3: ING Direct Mailer

Five customisable modules,One point of contact

Pull the tab on right to find out more“ ”

Implemented Client Solutions

ClientAdvisor

Integrated Balance Sheet

Portfolio ImplementationPortfolio ConstructionRisk Analysis & Management

• •

Strategi cadvice

MultiManagementManager Researchand Selection

OperationsReportingRisk Measurement• •

Management

Page 4: ING Direct Mailer

The benefits of Implemented Client Solutions at a glance:

• Balance sheet focus • Client centric: client advisor provides a single point of contact • High quality, client servicing programme • Excellent technical capabilities • 40 years of experience in fiduciary and proprietary insurance • Deep experience advising institutional clients, pension funds and

insurance companies • Reliable partner. 160 years of experience

In our modular, customisable approach to balance sheet management, we combine five key components in one unique client solution:

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

1. Client Advisory2. Strategic Advice3. Integrated Balance Sheet Management4. Multi-Management5. Reporting & Risk Management

Page 5: ING Direct Mailer

Client Advisory

Client Advisory

As your individually assigned ClientAdvisor I’m your single point of contactfor ICS, providing both a convenient andtransparent service. I will act as your dedicated architect and advise you on your asset portfolio.

1

Page 6: ING Direct Mailer

The benefits of Implemented Client Solutions at a glance:

• Balance sheet focus • Client centric: client advisor provides a single point of contact • High quality, client servicing programme • Excellent technical capabilities • 40 years of experience in fiduciary and proprietary insurance • Deep experience advising institutional clients, pension funds and insur-

ance companies • Reliable partner. 160 years of experience

Strategic Advice

I’m one of the the specialists in our Strategic Advice team and I work closely with your assigned Client Advisor. Our role is to assist you in various stages of the strategic asset allocation process, incorporating the:

• Balance sheet structure• Regulatory framework • Financial objectives• Risk philosophy• Policy objectives

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

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Page 7: ING Direct Mailer

My team can also provide an Asset Liability Management scan, which gives insight into the effect of the investment policy on your balance sheet.

Strategic Advice

I’m one of the the specialists in our Strategic Advice team and I work closely with your assigned Client Advisor. Our role is to assist you in various stages of the strategic asset allocation process, incorporating the:

• Balance sheet structure• Regulatory framework • Financial objectives• Risk philosophy• Policy objectives

Strategic Advice

Page 8: ING Direct Mailer

The benefits of Implemented Client Solutions at a glance:

• Balance sheet focus • Client centric: client advisor provides a single point of contact • High quality, client servicing programme • Excellent technical capabilities • 40 years of experience in fiduciary and proprietary insurance • Deep experience advising institutional clients, pension funds and

insurance companies • Reliable partner. 160 years of experience

Integrated Balance Sheet Management

As your balance sheet manager, I continuously monitor and manage the total risk profile of your balance sheet.

I also provide daily control of your portfolio, taking into account your specific liability profile.

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

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Page 9: ING Direct Mailer

Integrated Balance Sheet Management

As your balance sheet manager, I continuously monitor and manage the total risk profile of your balance sheet.

I also provide daily control of your portfolio, taking into account your specific liability profile. ”

• Overall portfolio construction and portfolio implementation

• Balance sheet risk management

• Derivatives overlay management

• Managing a matching portfolio, including overlay constructions

• Transferring and budgeting risk to various selected managers

Integrated Balance Sheet Management

My primary activities are:“

Page 10: ING Direct Mailer

The benefits of Implemented Client Solutions at a glance:

• Balance sheet focus • Client centric: client advisor provides a single point of contact • High quality, client servicing programme • Excellent technical capabilities • 40 years of experience in fiduciary and proprietary insurance • Deep experience advising institutional clients, pension funds

and insurance companies • Reliable partner. 160 years of experience

Within ICS, manager selection, portfolio construction and monitoring activities are undertaken by myself and other team members of Altis Investment Management.

Best in class manager selection

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

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• Altis is now an integral part of ING Investment Management

• Operates at arm’s length• Team’s track record dates back to 1999

Page 11: ING Direct Mailer

Within ICS, manager selection, portfolio construction and monitoring activities are undertaken by myself and other team members of Altis Investment Management.

Best in class manager selection

As an Altis team member, I help monitor 1,200 managers across the asset management industry.

Supported by a unique data centre, this process results in a list of recommended managers in 35 asset classes and specialist market segments.

Multi Management

”• Altis is now an integral part of ING

Investment Management• Operates at arm’s length• Team’s track record dates back to 1999

Page 12: ING Direct Mailer

The benefits of Implemented Client Solutions at a glance:

• Reliable partner. 160 years of experience • Deep experience advising institutional clients,

pension funds and insurance companies • Wealth of experience in fiduciary and proprietary

insurance • Excellent technical capabilities • High quality, client servicing programme • Client centric: client advisor provides a single point

of contact • Balance sheet focus 5

IMPLEMENTED CLIENT SOLUTIONS FROM ING INVESTMENT MANAGEMENT

Page 13: ING Direct Mailer

Operations

Reporting & Risk Management

• Strong operational efficiency • Extensive risk management systems • Reporting relations risk against liabilities • Risks on holdings level as well

aggregated on manager, asset class or strategic level

See reverse side for contact details

Transparency in our entire service

My operations team focuses on reporting and risk management. We deliver high quality client reports, with a focus on integrated portfolio reporting, including liability aspects.

Our team provides you with an integral overview of both internally and externally managed assets.

Page 14: ING Direct Mailer

Contact

Contact us today to learn how Implemented Client Solutions can help you succeed:

Arthur van der WalHead of Institutional Clients

Michael JasperHead of Business Development

E: [email protected]: +31 70 378 11 56 F: +31 70 378 13 24

Disclaimer This publication is intended only for professional investors. While particular attention has been paid to the contents of this publication, no guarantee, warranty or representation, express or implied, is given to the accuracy,correctness or completeness thereof. Any information given in this publication may be subject to change or update without notice. Neither ING Investment Management nor any other company or unit belonging to the ING Group,any of its officers, directors or employees can be held direct or indirect liable or responsible with respect to the information and/or recommendations of any kind expressed herein. Investment sustains risk. Please note that the value of your investment may rise or fall and also that past performance is not indicative of future results and shall in no event be deemed as such. This publication and information contained herein is confidential and must not be copied, reproduced, distributed or passed to any person at any time without prior written consent. Any claims arising out of or in connection with the terms and conditions of this disclaimer are governed by Dutch law.