information systems services banner super user meeting 10 march 2008
TRANSCRIPT
Information Systems Services
Banner Super User Meeting
10 March 2008
Information Systems Services
Information Systems Services
Welcome and Introductions
Dr Clive Souter, Banner Super User Group Chairman
(Introducing Peter Bindon, SIMS Manager)
Information Systems Services
Information Systems Services
Banner Projects 2008/2009
Peter Bindon
SIMS Manager
Information Systems Services
IS Programme
Governance
Process
Business Requirement
ISSGApproval &
Prioritisation
ProjectBrief
BSSG Approval &
Prioritisation
Project Mandate
ISSGApproval
BSSG Approval
Project Initiation
Document
ExecuteProject
Information Systems Services
SIMS Team - 2008/09 Projects (subject to IS Programme Governance Process)
• Classifications (c/f from 07/08)
• Online Registration for RPG (c/f from 07/08)
• UPMC Enhancements
• HESA 08/09
• Diploma Supplements
• UG Admissions Review
• PG Electronic Fulfilment
• e-Thesis
• Progression Tool
• Exploit Banner 7
• Banner 8 Review and Market Review
• Points Based System
Information Systems Services
Information Systems Services
Online Module Enrolments
Alice Hornostaj
Operations Officer, Central Student Administration
Information Systems Services
Enhancements to Online Module Enrolment
Improve student experience
• Step by step process The module enrolment web pages have been broken down into a step
by step process, making the module enrolment process more intuitive and user friendly
- 1) View Compulsory Modules
- 2) Check Timetable
- 3) Choose Optional Modules
- 4) Choose Elective Modules
- 5) View and Confirm Module Choice
Information Systems Services
• “Warning” messages
Students will be presented with “warning” messages asking them to review their choices when they don’t comply to the rules as defined for their programme of study in the Programme Catalogue
Students will be presented with “warning” messages when one of the modules they have chosen is recorded in the Module Catalogue as having a Pre/Co-requisite and is flagged as such online (module flagged with an “R”). Students will be required to confirm that they meet the module requirements before progressing to the next step
• Students will be able to email their parent school directly from online module enrolment pages via a generic email address provided by each School
Information Systems Services
• Offer students a better search facility for Electives, including Elective modules offered by the Language Centre
Grid by subject area
Ability to search by key word within the module title or search by credits, semester or level
• Module Choice Confirmation
Once students have completed the last step of online module enrolment (View and confirm module choice), students will receive an email as confirmation of enrolment and listing the modules they have enrolled for at that time
Information Systems Services
Improve school processes
• Enhancement to Banner report SWRPCME Student email address added to the report
Credits displayed by level (1, 2, 3 and 5)
Modules displayed by semester
• Enhancement to Banner report SWRPCMX Credits displayed by level (1, 2, 3 and 5)
View modules enrolled for
• Automatic notification of students non-compliance Email triggered automatically to School Generic email address after each step
of the enrolment process when students do not comply to the rules as defined for their Programme of study in the Programme Catalogue
Information Systems Services
Future enhancements to Online Module Enrolment
• As systems develop further, it is likely that the online process will continue to be reviewed and enhanced further, particularly with regard to the checking of compliance with programme of study rules eg module pre and co-requisites requirements
Information Systems Services
Information Systems Services
Process Mapping
Mark Britchford, Project Officer
Space Management/Online Registration
Process Mapping
• Why we are process mapping
• How we are process mapping
• What we are doing with the maps
• How it is relevant to Banner users
• Future developments
Process Mapping
Why?
• To clarify what the Student Services Centre does
• To merge counters together in one building
• Identify and remove duplication of effort
Process Mapping
How?
• Find knowledgeable people in each office
• Use Triaster process mapping software
• Combine process maps to achieve ‘best practice’
Process Mapping
Who?
• Representatives from each office
• Experienced in their area of work
• Trained to use the software
Process Mapping
Triaster process mapping software (www.triaster.co.uk)
• Gives the person who knows the process the ability to map it
• Helps standardise maps
Process Mapping
Triaster Processes Mapping software
• Uses simple noun-verb-noun structure
• Enables joining of maps across different areas
Process Mapping
Process Map structure
NounVerb
Noun
Noun
Noun
Noun Decision
Process Mapping
Degree Conferment Enquiry
Process Owner: Counter Services MgrCreated By: Renato Pallassini
Last Revised: 06/03/2008Version: 0.1
This process is new or has been modified since it was last reviewed, the information presented here is subject to approval.
Degree conferment
enquiry
Counter Services Clerk
Check BANNER record
(SHADEGR)
Next ceremony session
No ceremony
record
Ceremony in non
imminent session
In Absentia
Counter Services Clerk
Check with student if change
is requested
Conferment change
requested
No conferment
change requested
See Degree Conferment
Change process
Degree conferment
enquiry solved
No further action required
Has the student received a
Graduation Info Brochure?
Graduation Info
Brochure received
Grad. Info Brochure
not received
Give student a brochure if
brochures have been sent
Feedback
Process Mapping
See Degree Conferment Change process
Process Owner: Counter Services MgrCreated By: Chris Jowett
Last Revised: 15/11/2007Version: 0.1
This process is new or has been modified since it was last reviewed, the information presented here is subject to approval.
Conferment change
requested
Degree conferment
enquiry solved
Student to complete a Degr.
Conferment Change form
Deg. Conf. Change
form complete
Events to execute change
of degree conferment
Feedback
Process Mapping
‘As is’ to ‘best practice’
• Selection of similar ‘as is’ processes compared
• Workshops to ensure essential elements taken from each map
• ‘Best practice’ maps created and adopted
Process Mapping
Maps online
• All maps available online – initially within Student Services
• Software enables user to quickly access relevant information
Process Mapping
Process Mapping
How is this relevant to Banner?
• Banner is included in many different processes
• Will enable Banner users to see how the information they provide is used
Process Mapping
Future developments
• Inclusion of all of Student Services processes
• Process maps available to a university-wide audience
Process Mapping
Future developments
• Process maps used to integrate computer systems that improve how the University operates eg
• Document management
• Customer relationship management
Information Systems Services
Information Systems Services
ODBC
Dan O’Rourke, Banner Training & Documentation Officer
SIMS
Information Systems Services
Information Systems Services
Question Time
Dr Clive Souter, Banner Super User Group Chairman