information for release and installation medtech evolution · 2016. 6. 18. · the scanning module...

Copyright © Medtech Healthcare Pty Ltd of 43

Information for Release and Installation

Medtech Evolution

Version 10.0.1 Build 5031

June 2016

These Release Notes contain important information for Medtech Evolution users. Please ensure

that they are circulated amongst all your relevant staff. We suggest that they are filed safely for

future reference.


Table of Contents

Information for Release and Installation ................................................................................ 7

Installation Prerequisites .......................................................................................................... 8

Supported Operating Systems .............................................................................................. 10

Pre-Installation Database Maintenance .............................................................................. 13

Pre-Installation Medtech Evolution and Database Backup ............................................... 14

Medtech Evolution Version 10.0.1 Release Notes ............................................................... 15

Display Requirements ............................................................................................................ 15

Medtech Evolution – 32- and 64-Bit Installers ...................................................................... 16

Medtech Evolution Server Installation .................................................................................. 20

Medtech Evolution Client Installation ................................................................................... 30

Medtech Evolution Version 10.0.1 Additional Options ........................................................ 41


17 May 2016

Dear Practice Manager,

Medtech Evolution Version 10.0.1 Build 5031 is a milestone of Medtech releases, as this version

explores new Interfaces, teamed up with a technical migration from Delphi 5 to Delphi XE – which

provides the ability to support 64-bit Operating Systems. This release also showcases the renovated

applications with new components, styles and icons.

It is HIGHLY RECOMMENDED that ALL sites upgrade to Medtech Evolution Version 10.0.1 Build 5031

as soon as possible as ANY future changes and enhancements will NO LONGER be made

available in ANY older versions of Medtech Evolution.

IMPORTANT NOTE

Medtech Evolution (Medtech32)

From this version onwards, Medtech Evolution now supports both 32-bit and 64-bit operating

systems. Therefore the application has been renamed as Medtech Evolution. All future Release

Notes and Installation documents will refer to the application as Medtech Evolution.

Medtech Evolution provides both 32-bit and 64-bit installers. Depending on the operating system

designed to run on the Client-Server network, the practice can run the appropriate Medtech

Evolution installer.

For further information, please refer to the Medtech Evolution – 32- and 64-Bit Installers section.


The following is a summary of the key features that have been introduced, as well as the visual

changes that are within the Medtech Evolution Version 10.0.1:

1. New Splash Screen

The initial Splash screen that appears while opening the Medtech Evolution application has

been redesigned.

2. New Medtech Evolution icon

The Medtech Evolution icons that appear above the Patient Palette section have been

modified.

3. Medtech Evolution Background and Watermark

The colour of the background screen of the Medtech application has been modified from

‘Grey’ to ‘Blue’ and the Medtech watermark will be displayed at the bottom of the screen.

4. Patient Palette Enhancements

One click to bring up the Patient Register window – For ease of access, when clicking on

the Patient’s Name, Address, or Phone Number as displayed on the Patient Palette, this will

open the Patient Register screen of the Active Patient.

Smoking, Drinking & ATSI Status – The Smoking, Drinking and ATSI status of the active patient

will now be displayed on the palette

5. Actions menu

The most visible and key enhancement is the introduction of the ‘Actions’ menu. This menu

replaces the existing Context menu - which appeared next to the Module menu, as it was

associated to the active window. The Context menu will no longer be available. Instead the

Actions menu has replaced the Context menu and appears within the active screen itself.

The Actions menu will contain all the associated active screen menu options normally found

in the old Context menu.

6. Scanning Enhancements

The Scanning module has been replaced with the latest ImageEn component to enable all

types of image formats (e.g. TIFF, BMP, PNG, JPG, etc.) to be scanned as compressed files into

the Medtech Evolution application. Further enhancements in the Scanning module are:

1. Improved Performance.

2. Direct Twain scanning - without the need for any third party library.

3. Support for all image-related compression types – disk space friendly as the files are smaller

4. Ability to preview multipage scans and ability to navigate in TIFF images.

5. Ability to rotate Scanned Images.


6. Ability to Zoom-In and Zoom-Out using the mouse.

7. Expanded image type scanning ability.

This release also provides compression processes for the different types of image formats to further

reduce the space occupied on the Servers Hard drive, when scanning at high resolutions, and

without the need to change the image dimensions.

6.1 Scan in PDF Format

Medtech Evolution has the ability to scan records/documents in a PDF format. Previously

this had been restricted to image formats of TIFF, JPEG, etc. When selecting this option,

all the documents to be scanned will be stored and displayed in a PDF format.

7. Icon Changes

All icons across the Medtech Evolution application have been renovated to an enhanced look

and to also adhere to the latest trend.

For further information, refer to the associated Medtech Evolution Release Notes – V10.0.1 B4906

document.

ODBC UPGRADE NOTIFICATION

Practices using the old EasySoft and DataDirect ODBC drivers to connect to the Medtech Evolution

Database (such as customer integration with Third Party applications and Custom Reports) MUST

migrate to the new Embarcadero ODBC driver as licensing with EasySoft and DataDirect has

expired.

The new Embarcadero ODBC driver (support for both Windows 32-bit and 64-bit), along with the

Medtech Evolution Version 10.0.1 B4906 upgrade, is available in the Medtech Evolution Version

10.0.1 Build 5031 DVD – Interbase\ODBC folder.

IMPORTANT NOTE: Java Version for Medicare Australia Online

Java Version 6 Update 37 must be installed on ALL Medtech Evolution Server and Client computers

that require access to ANY Medicare Australia Online functionalities, including Medicare and DVA

Bulk Billing, Patient Claims, Online Patient Verification and Australian Childhood Immunisation

Register. This is necessary to ensure the transmissions to and from Medicare Australia will continue

to function properly.

Please refer to the Medtech Evolution Server Installation and Medicare Australia Online Client

Installation sections below for instructions on how to install the Java Version 6 Update 37.


IMPORTANT NOTE: Interbase XE3 Support

Medtech Evolution Version 10.0.1 Build 5031 officially supports Interbase XE3, which provides

additional performance enhancements and official support for 64-bit versions of Windows. It is

highly recommended that your practice upgrade to Interbase XE3 as soon as possible.

For practices that are currently on Interbase 2009 or Interbase XE annual maintenance plans, there

will be no additional charges for upgrading to Interbase XE3.

For practices that are not currently on an Interbase Annual Maintenance plan or are currently

running on any non-supported Interbase versions, please contact the Medtech Helpdesk to

purchase the Interbase XE3 licenses and discuss your upgrade path.

Please refer to the Interbase XE3 Documentation from within the Interbase folder of the Medtech

Evolution Version 10.0.1 DVD.

IMPORTANT NOTE: Windows 64-bit Support

Medtech Evolution Version 10.0.1 Build 5031 in conjunction with Interbase XE3 officially supports

64-bit versions of Windows 8.1, Windows 8, Windows Vista, Windows 7, Windows 2008 and Windows

2008 R2. Please ensure all your Server and Client machines are running on a currently supported

version of Windows prior to upgrading to Medtech Evolution Version 10.0.1 Build 5031.

Please refer to the Supported Operating Systems table shown later in this document, for the list of

currently supported Windows versions for each currently supported Interbase version.

IMPORTANT NOTE: MedtechGlobalHIService (CDA Bridge)

Since there is no change to the MedtechGlobalHIService (CDA Bridge), it is not required for a

practice to upgrade the MedtechGlobalHIService (CDA Bridge) and their eHealth Certificate

Installer if they are on the prerequisite Medtech32 Version 9.3.0 Build 4620 or higher.

If you are not on Medtech32 Version 9.3.0 Build 4620 or higher and are upgrading to

Medtech Evolution Version 10.0.1 Build 4906, then it is mandatory to install the latest

MedtechGlobalHIService (CDA Bridge) and eHealth Certificate Installer Version 1.19 from the

Medtech Evolution V10.0.1 DVD, once you have successfully upgraded to Medtech Evolution

Version 10.0.1 Build 5031.

Please follow the installation instructions in the Medtech32 Release Notes - Version 9.3.0 Build 4620

HI Service document.


Information for Release and Installation

Medtech Evolution Version 10.0.1 Build 5031 is a full version of Medtech Evolution that replaces all

previous Medtech installation media. Please ensure you keep a copy of the enclosed DVD as this

will be required if you ever need to reinstall Medtech Evolution at your practice.

IMPORTANT NOTE

Your practice MUST be on Medtech32 Version 9.3.0 Build 4620 or higher to install this Update.

If you ARE NOT currently on this version or higher, please DO NOT continue. Contact the Medtech

Helpdesk for assistance.

Your current Medtech32 version can be checked by logging into Medtech32, then going to the

Help menu - Help ► About Medtech32.

1. Please ONLY run the upgrade when your practice is not required to be up and running in a

short amount of time. It is recommended to run the upgrade after hours or on the weekend

when you would have ADEQUATE TIME to complete the upgrade.

2. The amount of time required to run the upgrade is dependent on the specification of your

server and the size of ALL databases.

IMPORTANT NOTE

WARNING: It is HIGHLY recommended to employ ONLY QUALIFIED system engineers when

performing ANY installation and upgrade. The consequences of ruining a database during

upgrade could possibly lead to data corruptions and, as a result, data loss and systems downtime.

If in doubt, please consult with your QUALIFIED IT technician/service provider, or contact one of

the Medtech Channel Partners listed on our website:

http://www.medtechglobal.com/au/support-au/channel-partners-au/

http://www.medtechglobal.com/au/support-au/channel-partners-au/


Installation Prerequisites

IMPORTANT NOTE – BRIEFCASING

Ensure ALL Briefcasing Laptops with OUTSTANDING Briefcased data are CHECKED-IN prior

to running the update.

IMPORTANT NOTE – BATCH PROCESSING

It is IMPORTANT to ensure that all your Medicare and DVA claims that are to be transmitted

electronically have been completed, transmitted and closed before you upgrade to this

latest release version.

Failure to do so may result in existing claims having to be reversed, and reinvoiced in the

new Medtech Evolution Version and this may impact on the financial workflow or your

Practice

IMPORTANT NOTE

Your practice MUST be on Medtech32 Version 9.3.0 Build 4620 or higher to install this

upgrade. If you ARE NOT on this version, please DO NOT continue. This can be checked by

logging into Medtech32 and selecting Help ► About Medtech32.

1. Ensure the minimum version and build requirements are met.

2. Ensure the person(s) who will be performing the upgrade have READ THROUGH the

associated release documentation provided on the Medtech Evolution website, including

the Release Notes and Technical Instructions.

3. Ensure you are ALWAYS logged onto Windows with ADMINISTRATIVE RIGHTS when

performing ANY installation, upgrade or maintenance tasks.

4. To avoid unnecessary problems during an installation, upgrade or maintenance, it is

preferable that you ALWAYS log onto Windows in ‘Console Mode’; i.e. not through Remote

Desktop Connection, Terminal Services or Citrix.

5. A SUCCESSFUL Database Maintenance must have been performed on ALL databases.

Please refer to the Database Maintenance section in this document.

6. Ensure you have a COMPLETE backup of the Medtech32 directory and ALL databases

located in the MT32\Data directory.


Prerequisites for Database Backup

Please review the prerequisites listed below and ensure they are met prior to backing up the

database:

The amount of free hard disk space required to perform database backup and

maintenance on the Interbase Server should be at least THREE times the size of ALL

databases you will be working with.

ALL Users have LOGGED OUT of Medtech Evolution, including remote users and idle

users in Terminal/Citrix sessions

ALL Services have been STOPPED; e.g. Medtech Services (for ManageMyHealth, SMS

and Portal), Medtech Data Transfer Service (for RxSQL Clinical Link), IIS Server (for

Medtech Clinical Audit Tool), eRx Services, MediSecure Services, etc.

ALL Applications have been STOPPED; e.g. Medtech CDA Bridge (for NEHTA HI Service,

PCEHR), eClinic SMSC Desktop, Pen Clinical Audit Tool, other Custom/Third Party

Applications and Reporting Utilities not supplied by Medtech, etc.

ALL Scheduled Tasks have been STOPPED; e.g. Message Transfer Utility, Auto Scan from

Folder, NPS RADAR Update/Submit, etc.

ALL Backup/Maintenance Tasks have been STOPPED; e.g. Database File Backup,

Interbase Backup/Restore, Interbase Database Sweep, etc.

.Net Framework

Your server must have .Net Framework 4.0 installed. To check the .Net Framework version that you

have on your Server:

Open the Control Panel; select the Add/Remove Programs option. This will display

the current version of the .Net Framework on your Server.

IMPORTANT NOTE: BRIEFCASING

ALL Briefcasing laptops MUST ALWAYS be on the SAME MEDTECH EVOLUTION VERSION AND BUILD

as the ‘Main’ Medtech Evolution Server. Otherwise data corruptions, and thus data loss, might

occur during the check-in and check-out processes.

You MUST install this upgrade separately on EACH Briefcasing laptop by following the same

instructions in the ‘Medtech Evolution Server Installation’ section below.

Important: Once you have SUCCESSFULLY upgraded the Briefcasing laptops to the SAME version

and build as the Main Medtech Evolution Server, you MUST then perform a COMPLETE CHECK-OUT

on EACH Briefcasing laptop.


Supported Operating Systems

Depending on the version of Interbase installed, the following Microsoft Windows versions are

currently supported by Medtech Evolution Version 10.0.1 B4981.

WARNING: Although it might be possible to run Interbase on other non-supported Windows

versions that are not listed below, both Medtech and Embarcadero WILL NOT be able to provide

support if a practice encounters problems while running any versions of Interbase on any non-

supported Windows versions.

WARNING: Although it might be possible to run Medtech Evolution on other non-supported

Interbase versions that are not listed below, both Medtech and Embarcadero WILL NOT be able

to provide support if a practice encounters problems while running any versions of Medtech

Evolution on any non-supported Interbase versions.

Interbase Version XE3 with Medtech Evolution Version 10.0.1

Supported 32-/64-Bit

Server Operating Systems

Windows 2003 Standard Server (32-bit)

Windows 2003 Enterprise Server (32-bit)

Windows 2003 Small Business Server (32-bit)

(Not Recommended – please refer to the "Server

Deployment Considerations" section below.)

Windows 2008 Foundation Server (64-bit)

Windows 2008 Standard Server (32-/64-bit)

Windows 2008 Enterprise Server (32-/64-bit)

Windows 2008 Small Business Standard Server (64-bit)



Windows 2008 Small Business Premium Server (32-/64-bit)



Windows 2008 Essential Business Standard Server (64-bit)



Windows 2008 Essential Business Premium Server (32-/64-bit)



Windows 2008 R2 Foundation Server (64-bit)

Windows 2008 R2 Standard Server (64-bit)

Windows 2008 R2 Enterprise Server (64-bit)

Windows 2011 Small Business Essentials Server (64-bit)





Windows 2011 Small Business Premium Add-on (64-bit)





Windows 2012 Essentials Server (64-bit)



Windows 2012 R2 Essentials Server (64-bit)


Workstation Operating

Systems

Windows Vista Business Edition (32-/64-bit)

Windows Vista Ultimate Edition (32-/64-bit)

Windows Vista Enterprise Edition (32-/64-bit)

Windows 7 Professional Edition (32-/64-bit)

Windows 7 Ultimate Edition (32-/64-bit)

Windows 7 Enterprise Edition (32-/64-bit)

Windows 8/8.1 Professional Edition (32-/64-bit)

Windows 8/8.1 Enterprise Edition (32-/64-bit)

Interbase Version XE with Medtech Evolution Version 10.0.1

Supported 32/64-Bit Server

Operating Systems


Windows 2003 Enterprise Server (32-bit)

Windows 2003 Small Business Server (32-bit)




Windows 2008 Standard Server (32-/64-bit)

Windows 2008 Enterprise Server (32-/64-bit)




Windows 2008 Small Business Premium Server (32-/64-bit)



Windows 2008 Essential Business Standard Server (64-bit)



Windows 2008 Essential Business Premium Server (32-/64-bit)





Windows 2008 R2 Enterprise Server (64-bit)

Windows 2011 Small Business Essentials Server (64-bit)





Windows 2011 Small Business Premium Add-on (64-bit)





Windows 2012 Essentials Server (64-bit)



Windows 2012 R2 Essentials Server (64-bit)


Workstation Operating

Systems

Windows Vista Business Edition (32-/64-bit)

Windows Vista Ultimate Edition (32-/64-bit)

Windows Vista Enterprise Edition (32-/64-bit)

Windows 7 Professional Edition (32-/64-bit)

Windows 7 Ultimate Edition (32-/64-bit)

Windows 7 Enterprise Edition (32-/64-bit)

Windows 8/8.1 Professional Edition (32-/64-bit)

Windows 8/8.1 Enterprise Edition (32-/64-bit)

IMPORTANT NOTE

ALL Server and Client installation instructions documented below are ONLY intended for the

supported versions of Interbase and Windows listed above.

Reference: For the latest copy of Medtech Evolution System Requirements, please visit the

Medtech Global website:

http://www.medtechglobal.com/au/support-au/hardware-specifications-au/

http://www.medtechglobal.com/au/support-au/hardware-specifications-au/


Pre-Installation Database Maintenance

Prior to running the Version 10.0.1 Upgrade, a SUCCESSFUL Database Maintenance MUST be

performed on ALL of your databases.

WARNING: If you encounter ANY errors during Database Maintenance that prevent you from

completing the Backup and Restore process, DO NOT continue with the installation. Please LOG

the exact errors you have encountered (including screenshots) and contact the Medtech


REFERENCE: A softcopy of the latest Medtech Evolution Backup and Maintenance Guidelines is

included on the Medtech Evolution Version 10.0.1 DVD, in the following folder:

Documentation\Technical Instructions and Documentation\


Pre-Installation Medtech Evolution and

Database Backup

IMPORTANT: Not only is it important to make sure that you complete a full Database Maintenance

before installing this upgrade, it is also important that you have a COMPLETE backup of your

Medtech Evolution installation; i.e. the MT32 directory. You MUST also backup ALL databases,

which are normally located in the MT32\Data directory.

This is essential to ensure that, if there are any issues during the upgrade, you will be able to roll

back your Medtech Evolution installation to the original version.

IMPORTANT NOTE: Database Physical File Backup

WARNING: Prior to backing up (including copy or paste or move or rename) ANY database file, it

is important that the Interbase Server MUST be stopped in order to avoid corruptions. Once a

backup has been completed, the Interbase Server can be restarted.

Interbase XE Interbase Server Manager:

On the Server, go to Windows Start Menu ► All Programs ► Embarcadero InterBase XE

[instance = Medtech] ► InterBase Server Manager [instance = Medtech]

Interbase 2009 Interbase Server Manager:

On the Server, go to Windows Start Menu ► Programs ► CodeGear InterBase 2009 [instance =

MedTech_IB09] ► InterBase Server Manager [instance = MedTech_IB09]

Interbase 2007 Interbase Server Manager:

On the Server, go to Windows Start Menu ► Programs ► Borland InterBase 2007 [instance =

MedTech_IB] ► InterBase Server Manager [instance = MedTech_IB]

Interbase 7.5.1 Interbase Server Manager:

On the Server, go to Windows Start Menu ► Programs ► Borland InterBase 7.5 Server

[instance = gds_db] ► InterBase Server Manager [instance = gds_db]


On the Server, go to Windows Start Menu ► Programs ► Borland InterBase 7.5 Server ►

InterBase Service Manager gds_db


On the Server, go to Windows Start Menu ► Programs ► Interbase ► Interbase Server

Manager


Medtech Evolution Version 10.0.1 Release Notes

IMPORTANT: Please ensure that ALL users have READ THROUGH the Release Notes thoroughly as

the document includes important information on the changes and enhancements that are

included in the Medtech Evolution Version 10.0.1 Build 5031 release.

Reference: A softcopy of the Medtech Evolution Version 10.0.1 Release Notes is included on the

Medtech Evolution Version 10.0.1 DVD. A list of the other main Release Notes that are available in

the Documentation folder of the DVD are shown below:

Documentation\Release Notes and Other Documentation\

Medtech Evolution Installation Checklist – V10.0.1 B4906

Medtech Evolution Information for Release and Installation

Medtech Evolution Release Notes – V10.0.1 B4906

Medtech Evolution Release Notes – eRx ePrescription

(For new installations only)

Medtech Evolution Release Notes – Medisecure ePrescription

(For new installations only)

Medtech Evolution Release Notes – MT2PenCAT

Medtech Evolution Release Notes – Clinical Link

Display Requirements

The minimum display requirements for Medtech Evolution Version 10.0.1 is as follows:

Resolution = 1024 x 768 pixels

Font Size = "Normal Size" or "Default Scale" or "Smaller - 100%", i.e. 96 DPI


Medtech Evolution – 32- and 64-Bit Installers

From this version onwards (Version 10.0.1 Build 5031), Medtech offers both 32-bit and 64-bit

installers. Depending on the Operating System designed to run on the Client-Server network, the

practice can run the appropriate Medtech Evolution installer, as per the table below:

Medtech Server OS Medtech Clients OS Medtech Evolution Application

Installer

32-Bit 32-Bit/64-Bit Medtech Evolution 32-Bit Installer

64-Bit 32-Bit/ 64-Bit Medtech Evolution 32-Bit Installer*

64-Bit 64-Bit Medtech Evolution 64-Bit Installer

* It is HIGHLY RECOMMENDED to upgrade all the client machines to a 64-bit OS to install with

Medtech Evolution 64-bit application in both Server and Client machines.

The diagrams below explain the different scenarios of Client-Server Architecture based on the

Operating System, and the Medtech Evolution installer required for each of the scenarios:

Medtech 32-Bit Server / Client

Scenario 1: Medtech Server is 32-bit – connected with both 32 and 64-Bit Client machines – run

the Medtech Evolution 32-Bit Installation.


For the Medtech Evolution 32-Bit Server installations, please refer to the Medtech Evolution Server

Installation section.

For the Medtech Evolution 32-Bit Client installations, please refer to the Medtech Evolution Client

Installation section.

Scenario 2: Medtech Server is 64-bit – connected with 32-Bit and 64-Bit Client machines. Run the

Medtech Evolution 32-Bit Installation.

For the Medtech Evolution 32-Bit Server installations procedures, please refer to the Medtech

Evolution Server Installation section.

For the Medtech Evolution 32-Bit Client installations procedures, please refer to the Medtech

Evolution Client Installation section.

IMPORTANT NOTE

From the scenario above, and as the Medtech Server is a 64-bit OS, it is HIGHLY RECOMMENDED

to upgrade all the client machines to a 64-bit OS to allow the installation of the Medtech Evolution

64-bit application to both the Medtech Server and Medtech Client machines.


Medtech 64-Bit Server / Client

Scenario 1: Medtech Server is 64-bit, connected with Client machines that are also 64-Bit

machines. Run the Medtech Evolution 64-bit Installation.

For the Medtech Evolution 64-Bit Server installation procedures, please refer to the Medtech

Evolution Server Installation section.

For the Medtech Evolution 64-Bit Client installation procedures, please refer to the Medtech

Evolution Client Installation section.


Connecting Medtech 64-Bit Server through RDP

For a 64-Bit Server installation procedure, please refer to the Medtech Evolution Server Installation

section.

NOTE: It is not necessary to install the Medtech Evolution Client on the Client machines.


Medtech Evolution Server Installation

IMPORTANT NOTE

From Medtech Evolution Version 10.0.1 Build 4906 and above, Medtech offers both 32-bit and 64-

bit installers. Depending on the Operating System designed to run on the Client-Server network,

practices can run the appropriate Medtech Evolution Server installer. If you are uncertain which

installer to run, please refer to the Medtech Evolution – 32-bit and 64-Bit Installers section.

1. Insert the Medtech Evolution Version 10.0.1 DVD into the DVD/BD drive on the Medtech

Evolution Server.

2. After a few seconds the Medtech Evolution screen should appear automatically.

If the screen above fails to appear automatically, then perform the following steps

manually:

Open My Computer or Windows Explorer

Double click on the DVD/BD drive

Double click on the Setup.exe file


3. Based on the Client-Server network, click on the appropriate installation option.

a. To run Medtech Evolution 64-bit installer on the Server, click on the option

Install/Upgrade Medtech Evolution (64 Bit) to begin the installation.

b. To run Medtech Evolution 32-bit installer on the Server, click on the option



4. If .Net Framework 4.0 is not currently installed on the server, the following screen will be

displayed:

5. Once the .Net Framework 4.0 installation has completed, the Medtech Evolution –

InstallShield Wizard screen will be displayed again.

If Java Version 6 Update 37 is not currently installed on the server, the following screen

will be displayed:


Note: The installer will install Java Version 6 Update 37 in a static configuration. This will

lock down this specific Java version for the dedicated use of Medicare Australia Online

functionalities, and will prevent any Java automatic updates from overwriting this Java

version. This will ensure that ALL the Medicare Australia Online functionalities will remain

functional.

Click on the Install button to begin the Java installation. The progress screen shown

below will be displayed:

Once the Java installation has successfully completed, and if IBProvider is not already

installed, then the IBProvider setup will begin.


Once the IBProvider installation has completed, the Medtech Evolution – InstallShield

Wizard screen will be displayed.

6. The Medtech Evolution – InstallShield Wizard will be displayed.

7. The Welcome screen will be displayed. Click on the Next button to continue the

installation.


8. The Pre-Installation Checklist screen will be displayed. Please read through the on-screen

instructions, Release Notes (supplied with the DVD) and the Installation Checklist.

9. If you’ve read the Release Notes & Installation Checklist, select the ‘Please read the check

list and then Proceed’ checkbox option. The Next button will be enabled.

Click Next to begin the installation.


10. The License Agreement screen will be displayed.

Please READ THROUGH the Terms and Conditions CAREFULLY and then click on the ‘I

accept the terms in the license agreement’ option and click Next to continue.

11. The Select Installation Option screen will be displayed. Select the Server Install option.


IMPORTANT NOTE

New Installation – By default the Installation path will be ‘…\Program Files\Medtech

Evolution’.

Practices upgrading from Version 9.3.0 or above – By default the Installation path will

be ‘…\Program Files\<existing Medtech Evolution folder name>’; e.g. ‘…\Program

Files\MT32’. If required, you can change the installation path by clicking the Change…

button.

Note: If you choose to install in a different path, do not use the path in which Medtech

Evolution was previously installed (e.g. C:\MT32). If you choose the existing path, the

following message will be displayed:

12. Click on the Install button to begin the installation.

NOTE: When clicking on the Install button, the installer will move all the Medtech

Database(s) and the MT32.INI from the existing MT32 folder to the new destination and

then continue the upgrade process.


13. The installation progress screen will be displayed.

During the upgrade process, the Database Structure Check utility will appear several

times to upgrade the database(s):

WARNING: DO NOT close the Database Structure Check utility during the database

upgrade process – doing so could damage your databases.


If you encounter ANY errors during Database Structure Check, DO NOT CONTINUE with the

upgrade. Please LOG the exact errors you have encountered and contact the Medtech


IMPORTANT NOTE

If a database has been configured multiple times in the MT32.INI file, the Database

Structure Check utility will not check the database structure of the duplicate database(s).

14. When the Medtech Evolution Version 10.0.1 upgrade has successfully completed, the

screen below will be displayed. Click on the Finish button to exit the upgrade.

Following the upgrade, you may or may not be presented with the following message box screen.

Click on the OK button to restart your computer or click the Cancel button to close the screen.

15. If your practice uses Briefcasing, you MUST Repeat Steps 1-15 above on EACH Briefcasing

Laptop. Once you have SUCCESSFULLY updated the Briefcasing Laptops to the SAME


Medtech Evolution Version and Build and the SAME Interbase Version as the Main Medtech

Evolution Server, you MUST then perform a COMPLETE CHECK-OUT on EACH Briefcasing Laptop.

IMPORTANT NOTE – PKI Certificate Manager

If the Medicare Australia PKI Certificate Manager is not currently installed or is not up-to-date,

the silent installer will install the latest PKI Certificate Manager Version 2.3.20 on the Medtech

server.

Medtech Evolution Client Installation

1. Ensure you have SUCCESSFULLY completed the Medtech Evolution Version 10.0.1 upgrade

on the Medtech Evolution Server.

Note: It is not necessary to install the Medtech Evolution Client on the Medtech Evolution

Server machine.

2. Ensure you have a mapped network drive pointing to the new shared Medtech Evolution

directory on the Medtech Evolution Server. If not, you MUST first create the mapped

network drive PRIOR TO running the Medtech Evolution Client Installation.

IMPORTANT: ALL Medtech Evolution users must have read/write/modify permissions to the

shared Medtech Evolution directory on the Medtech Evolution Server.

3. Insert the Medtech Evolution Version 10.0.1 DVD into the DVD/BD drive on the Medtech

Evolution Client.

4. After a few seconds the Medtech Evolution screen should appear automatically.


If the screen shown above does not appear automatically, then perform the following steps

manually:

Open My Computer or Windows Explorer

Double click on the DVD/BD drive

Double click on the file Setup.exe

5. Based on the Client-Server network, click on the required installation option.

a. To run the Medtech Evolution 64-bit installer on the Client, click on the option


b. To run the Medtech Evolution 32-bit installer on the Client, click on the option



6. The Welcome screen will be displayed. Click on the Next button to continue the

installation.

7. The Pre-Installation Checklist screen will be displayed. Please read through the on-screen

instructions, Release Notes (supplied with the DVD) and the Installation Checklist.


8. If you’ve read the Release Notes & Installation Checklist, select the ‘Please read the check

list and then Proceed’ checkbox option. The Next button will be enabled.

Click Next to begin the installation.

9. The License Agreement screen will be displayed.

Please READ THROUGH the Terms and Conditions CAREFULLY and then click on the ‘I

accept the terms in the license agreement’ option and click Next to continue.


10. The Select Installation Option screen will be displayed. Select the Client Install option.

NOTE: Ensure you have a mapped network drive pointing to the new shared Medtech

Evolution directory on the Medtech Evolution Server e.g. ‘Z:\’.

If not, you MUST first create the mapped network drive PRIOR TO running the Medtech

Evolution Client Installation.

By default, the installation path will be ‘…\Program Files\Medtech Evolution’.

You MUST manually browse to the mapped Medtech Evolution directory located

LOCALLY on the Client machine (i.e. NOT on the Medtech Evolution Server) by

clicking on the Change… button.


11. Click on the Install button to begin the installation/upgrade.

IMPORTANT NOTE

Following the steps below is recommended if the Mapped network drive is NOT displayed in the

‘Select Installation Option’ screen during Client Installation, on clicking the Change button.

Steps to view the mapped network drive:

a. Type the text ‘Regedit’ in the Start menu and click the regedit.exe.


b. The Registry Editor screen will be displayed.

c. Browse to the following folder:

HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Policies

> System

d. Right click within the System folder and select the option New > DWORD (32-bit) Value.

e. Name the file EXACTLY as follows: ‘EnabledLinkedConnections’.

f. Right click on the newly created EnabledLinkedConnections file and select the option

Modify.


g. The Edit DWORD (32-bit) Value screen will be displayed, as shown below:

h. The default value in the ‘Value data’ field will be ‘0’. Change the value to ‘1’ and click

OK button.

i. Click the Close button to close Registry Editor screen.

The mapped network drive will now be displayed in the ‘Select Installation Option’

screen, on clicking the Change button.

12. The installation progress screen will be displayed.


13. Once the installation has successfully completed, the following Installation Completed

screen will be displayed.

14. Click on the Finish button to complete the installation/upgrade and exit the screen.


MEDICARE AUSTRALIA ONLINE CLIENT INSTALLATION

IMPORTANT NOTE

For EXISTING Medicare Australia Online Clients:

You must reinstall the Medicare Australia Online Client Adapter (Nov 2013) by following the steps

below, which will automatically install Java Version 6 Update 37 (if has not already been installed).

Java Version 6 Update 37 is necessary to ensure the transmissions to and from Medicare Australia

will function properly.

For NEW Medicare Australia Online Clients:

IMPORTANT: ANY Medtech Evolution Clients that need to have access to ANY Medicare Australia

Online features MUST have Medicare Australia Online Client Adapter (Nov 2013) installed. This

includes Medicare and DVA Bulk Billing, Patient Claims, Online Patient Verification, and Australian

Childhood Immunisation Register.

You MUST install the Medicare Australia Online Client by following the steps below. This includes

ALL Citrix/Terminal servers that serve as a Medtech Evolution Client.

1. Ensure you have SUCCESSFULLY completed the Medtech Evolution Version 10.0.1

installation/upgrade on the Medtech Evolution Client.

2. Browse to the mapped Medtech Evolution Server path on the Client machine and go to

the Bin ► Tools ► HICOnline folder to access the MAOL Client Installation executable.

3. Double-click the MAOLClientInstallation.EXE to open the Medicare Australia Online Client

Install screen. The path to the current MT32 directory on the Client should be displayed

under the Destination section.

4. If this is incorrect, use the Browse button to select the correct location LOCALLY on the

Medtech Evolution Client (i.e. NOT on the Medtech Evolution Server).


Note: If you are uncertain where the Medtech Evolution Client is installed, please contact

your IT Technician and/or Service Provider who has performed the Medtech Evolution

installation and/or upgrade.

5. Click on the Install button to begin the installation/upgrade.

6. If Java Version 6 Update 37 is not currently installed in a ‘static configuration’, the Java

Version 6 Update 37 installation will be initiated, regardless of whether there are any other

versions of Java already installed on the system.

Note: The silent installer will install Java Version 6 Update 37 in a ‘static configuration’. This

will lock down this specific Java version for the dedicated use of Medicare Australia Online

functionalities, and will prevent any Java automatic updates from overwriting this Java

version in the future in order to ensure ALL Medicare Australia Online functionalities will

remain functional.

7. The Update Complete screen will be displayed.

8. Click on the OK button to complete and exit the installation/upgrade process.


Medtech Evolution Version 10.0.1

Additional Options

The Medtech Evolution Version 10.0.1 DVD also includes the following optional components for

installation under the ‘Advanced Install Options’ section.

IMPORTANT NOTE

You SHOULD first complete the upgrade to Interbase XE3 followed by the Medtech Evolution

Version 10.0.1 upgrade before installing any additional components.

Before installing any optional components, please ensure the person(s) who will be performing the

installation have READ THROUGH each of the individual Release Notes and Technical Instructions

documentation located on the Medtech Evolution Version 10.0.1 DVD for each of the additional

features you want to install.

To access the additional components, select the Advanced Install Options checkbox:

Clicking on the individual options will execute the link to initiate the installation process for each

selected component.

The following table (shown on the next page) summarises which of the optional components

should be installed on the server and/or client machines, and which components require

registration and/or additional license keys and/or PKI certificates to be obtained prior to the

installation:


Application Components Summary Table

Advanced

Install Options

Component

Has To Be Installed

On the Medtech

Evolution Server?

Has To Be

Installed On The

Medtech

Evolution Server?

Has To Be

Installed on

Clients?

Requires

Registration or

License Key or

PKI Certificates

Interbase XE3 Yes Optional – can

be installed on

dedicated server

No – run

IBXE3ClientSetup.

exe from DVD on

all clients

Yes – contact the

Medtech

Helpdesk if your

practice requires

a new license

Medtech Fax Optional – if

sending faxes from

the Outbox from

any Server or Client

machines

No – just needs

to be installed on

a dedicated

server with fax

modem

Optional – if

sending faxes

from the Outbox

from the specific

client machine.

No

MediSecure# Optional – if

sending e-

Prescriptions from

the specific server –

New Installations

only.

Yes Optional – if

sending e-

Prescriptions from

the specific

client machine.

Yes – contact

MediSecure

eRx Optional – if

sending e-

Prescriptions from

any server or client

machines – New

Installations only.

Yes No Yes – contact

eRX

MT2PenCAT

Extract

Optional – if running

clinical analysis

from the specific

server

Yes Optional – if

running the

clinical analysis

from the specific

client machine.

Yes – contact

Pen Computer

Systems Helpdesk

MEDTECH

Global HI

Service

Optional – if running

HI Service from any

server or clients

Yes No Yes – contact

Medicare and

NEHTA


HELPDESK ASSISTANCE

At any time during the installation process, if you feel that you need to confirm instructions, get

advice or have run into an error message, please contact the Medtech Helpdesk via phone 1800

148 165 Option 1 or Email [email protected] for assistance.

The Medtech Helpdesk will be available during Normal Office Hours – i.e. between 8.30 am and

5.00 pm, Monday to Friday (except for Public Holidays).

IMPORTANT NOTE: After Hours Support

If you require After Hours Support for the Medtech Evolution Version 10.0.1 upgrade, please

contact the Medtech Helpdesk on 1800 148 165 Option 1, during Normal Office Hours to lodge

a registration.

The lodgement should be at least 2 working days before the After Hours Support is required, in

order to ensure that we can allocate our support staff to serve your request.

Important: Ensure that the person(s) who will be performing the Medtech Evolution Version 10.0.1

upgrade has all the required setup discs, update patches, registration key/activation details,

release notes and technical instructions organised and ready during Normal Office Hours.

Medtech staff will not be about to provide any of the above resources After Hours.

After Hours Support Call Rates

Monday to Friday

5pm to 10pm - $50 + GST per 15min

10pm to 8.30am - $100 + GST per 15min

Saturday, Sunday and Public Holidays

8.30am to 5pm - $50 + GST per 15min

5pm to 8.30am - $100 + GST per 15min

Note: All After Hours calls are charged in 15min blocks.

Note: Mininum charge is 1 block per call.

If you have any queries on the processes within this document, please contact the

Medtech Helpdesk on 1800 148 165 Option 1 or

email [email protected]

mailto:[email protected]

mailto:[email protected]

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