index [ptgmedia.pearsoncmg.com]ptgmedia.pearsoncmg.com/.../samplechapter/0789736063_index.pdf ·...

AAbsolute Beginner’s Guide to

VBA, 758accepting

task assignments, 334task requests, 343

Access. See also databasesaddress lists, importing,

544-547email messages,

addressing, 413Ribbon, 118

access, RSS feeds, 880access control, public

folders, 702-704access methods, types of, 382accessing

blocked attachments, 454-457

folders, delegate access,689-690

Outlook Today, 162Personal Folders file,

troubleshooting, 558RSS feeds, 881-882

Account Settings dialog box,40, 252, 384, 494-495, 632

Account Settings Wizard, 628

accounts. See also profilesBCM

creating, 848-850defined, 839linking items to, 850-851

reports, 867views, 863

Exchange Server emailaccounts

creating, 632-638storage options, 638-640

mail accounts. See mailaccounts

actions (rules), defined, 652Actions menu commands,

New Mail Using, 429-432Actions page, custom forms,

777-779activating Office 2007, 903ActiveX Data Objects

(ADO), 825activities, 65

contacts, tracking, 222tracking, 142. See also

JournalAdd a Field dialog box, 873Add Holidays to Calendar

dialog box, 487Add Product or Service

dialog box, 853-854Add to Navigation Pane

dialog box, 48add-ins. See also Business

Contact Manager; COMadd-ins; third-party tools

installing, 903-905Registry editing, 455

Add-Ins page (Trust Center), 602

addingaddresses

to Blocked Senders list,675, 678-679

to Safe Recipients list,677-678

to Safe Senders list, 675-677

buttons to Outlook Today,171-174

commands to commandbars, 127-128

digital certificates, to contacts, 192

files in journal entries, 360graphics to Outlook Today,

169-170holidays, 487notes for appointments, 263OLE objects in journal

entries, 361Outlook icon to

desktop, 901Outlook items in journal

entries, 361Outlook View Control, to

Outlook Today, 170-171pictures to contacts,

188-189public folders to Favorites,

704-706Registry subkeys, 934RSS feeds to Outlook,

882-886signatures, 416

Address Book dialog box, 248

index

962 address books

address books, 248configuring, 65Contacts folder as, 249-250LDAP (Lightweight

Directory AccessProtocol), 252-254

multiple Contacts folders as,250-251

Offline Address Bookconfiguring, 736-739troubleshooting, 744

Outlook Address Book,warning dialog, 249

troubleshooting, 254-255usage example, 255-256warning dialog, 249

Address card view, contacts, 230

address information, entering for contacts, 185-186

address lists, importing, 544-548

addresses, addingto Blocked Senders list, 675,

678-679to Safe Recipients list,

677-678to Safe Senders list, 675-677

addressing email messagesAccess, 413contacts, 410-412Excel, 413Exchange Server, 641-642GAL (Global Address

List), 413LDAP (Lightweight

Directory AccessProtocol), 412

Addressing dialog box, 251administrative installation

points, creating, 908Administrative Options pack

(Microsoft ExchangeServer), 911

ADO (ActiveX DataObjects), 825

Advanced dialog box, 708

Advanced E-mail Optionsdialog box, 483

Advanced Find dialog box,214-215, 534

Advanced Find functionCalendar items, searching

for, 520-521contact items, searching for,

521-522information, finding,

517-528journal entries, searching

for, 522-523mail items, searching for,

523-524Notes items, searching

for, 524search locations,

choosing, 519searches

additional criteria, 525-527

creating, 520-525reusing, 528saving, 528starting, 525

specific Outlook items, finding, 518-519

task items, searching for,524-525

Advanced Find window, 214Advanced Options dialog

box, 503-504Advanced Properties dialog

box, 775Advanced toolbar, 121advanced view options,

contacts, 231-234AdvancedSearchComplete

application-level event, 807AdvancedSearchStopped

application-level event, 807alerts, configuring, 672-673aliases, defined, 404all-day events,

troubleshooting, 297alternate calendars, viewing,

294-296, 488

anniversariesdeleting reminders for, 203entering for contacts, 192

antivirus programs, purchasing, 607

AOL mail accounts, troubleshooting, 404

Application object, 804application-level events,

responding to (Visual Basicfor Applications), 806-808

applicationsautomatic journaling,

configuring, 360-361automating Outlook

from, 825public folder

applications, 709help desk systems,

713-714message boards, 710-712

appointment area, creatingevents, 267

Appointment form, creatingappointments, 260-261

Appointment Recurrencedialog box, 268

appointmentschanging, 273-274contacts, scheduling

with, 220converting events

to/from, 267creating, 259

categories, assigning,264-265

contacts, associating,263-264

free/busy informa-tion, 262

marking as private, 265notes, 263reminders, 262with Appointment form,

260-261with AutoCreate, 266

deleting, 275labels, 142

963automatic document journaling, configuring

manual journaling, configuring, 362

meetings, creating from, 313

printing, 285-289private appointments,

creating, 585-586recurring appointments

changing, 274-275creating, 268-271deleting, 275viewing, 271-272

tasks, compared, 322truncated information,

troubleshooting, 296viewing, 276-285

archive files, managing, 577-578

Archive Personal Foldersfile, importing items from, 577

archived data, restoring, 554archiving

AutoArchive feature, troubleshooting, 580

excluding items from, 574-575

Outlook items, 562-563defining archiving

periods, 571-573turning on AutoArchive,

573-574Outlook items (manually),

575-576related items together,

581-582archiving options, 505archiving periods, defining,

571-573area codes, default in

contacts, 184arrangements, 86-87,

337, 441assigning

categories, 147, 152-154,157-159

to appointments, 264-265

to contacts, 189-190,204-205

email messages, 426-427for Notes, 371

contacts, email messages,426-427

entry types, 156tasks, 332

groups, 333-334to contacts, 220

templates, to toolbar buttons, 468

assignments, tasksaccepting, 334declining, 334tracking, 334

associating. See also adding,assigning

contacts with appointments,263-264

contacts with other contacts,190-191

forms with public folders,699-700

home pages, PersonalFolders file, 58

attaching files to contacts,187-188

Attachment Group Policysettings, 912-913

Attachment Security Modesection (Email Securitypage), 603

AttachmentContextMenu-Display application-levelevent, 807

attachments, 416embedding, 419enclosing, 417-418in business contacts

(BCM), 843Notes as, 375pictures, 419-421printing, 449printing email messages,

troubleshooting, 460saving, 451

security, 451accessing blocked

attachments, 454-457file extensions blocked,

list of, 452-454security options, 421troubleshooting, 431,

615-616viewing, 450-451virus protection, 607

attendees, meetingsinviting to, 305-308response status, 312-313updating, 312

Attensa, 880authentication

improvements to, 748-749server authentication, spam

and, 394auto-reply messages,

creating, 468-470AutoArchive, 505

archiving related itemstogether, 581-582

running manually, 575-576troubleshooting, 580turning on, 573-574

AutoArchive feature, configuring settings, 63

AutoComplete, 249, 255, 484AutoCreate, 460

contacts, creating, 195-196creating appointments, 266

AutoCreate feature, 67-68Autodiscover feature,

748, 750creating Exchange accounts,

384-390Exchange Server email

accountscreating, 632-638storage options, 638-640

new features, 23automatic contact journaling,

configuring, 357-358automatic document

journaling, configuring,360-361

How can we make this index more useful? Email us at [email protected]

964 Automatic Download page

Automatic Download page(Trust Center), 604-605

automatic email journaling,configuring, 355-357

automatic formatting, contact views, 235-236

Automatic Formatting dialogbox, 102-103, 656

automatic journaling, troubleshooting, 365

automatic phone call journaling, configuring,358-360

automatic profile configuration, 748-750

automatically creating taskreminders, 327

automatically dialing contacts, Phone Dialer,216-218

automatically sending emailmessages, 36-37

automating. Seeprogramming

AutoPreview, 442-443AutoResolution, 249, 484

Bbackground color in

calendar, changing, 278backing up

Business Contact Manager, 868

digital certificates, 594-595Outlook data, 548-549

Personal Folders file, 550selected data, 551-553

Registry, 929in Windows Vista, 932in Windows XP, 930-931

Backup Job Information dialog box, 930

backups, importing digitalIDs, 595

BCM. See Business ContactManager

BeforeFolderSharingDialogapplication-level event, 807

binary format, text formatversus (in Registrysearches), 933

birthdaysdeleting reminders for, 203entering for contacts, 192linking, to business contacts

(BCM), 847bitmaps, pasting (Button

Editor), 129blind carbon copying email

messages, 411blocked attachments,

accessing, 454-457blocked external content,

downloading, 444-445blocked file extensions, list

of, 452-454Blocked Senders list, 480,

675, 678-679booklet print style

(contacts), 223books for Outlook

information, 925built-in virus protection, 608Business Cards view, 84, 229business contact form,

843-848Business Contact Manager,

24, 834accounts

creating, 848-850linking items to, 850-851

advantages of, 834backing up, 868business contacts

configuring, 839-848synchronizing, 843

business projects, creating,856-858

customizing, 870-873database maintenance, 869email messages, linking,

858-860, 875

installing, 835-839Microsoft CRM versus,

869-870operational overview,

834-835opportunities

creating, 851-853product catalog setup,

853-856Outlook items, linking,

860-863reports, 864-867restoring, 869sharing data, 874troubleshooting, 875usage example, 875-877views, 863-864

business contacts (BCM)configuring, 839

importing contacts, 840-843

with business contactform, 843-848

defined, 839reports, 864-867synchronizing, 843views, 863

business projects (BCM)creating, 856-858views, 864

Button Editor, 129-130buttons

adding to Outlook Today,171-174

custom toolbar buttons, creating, 812-815

Customize, 122customizing, 126-127drop-down lists, modifying,

130-131hyperlink buttons,

creating, 135Office button, 118

By Category view, 231, 351By Contact view

(Journal), 351By Type view (Journal),

351-353

965categories

CCached Exchange mode,

730-731Exchange Server, 623-624

configuring, 628-630offline mode, 625-627

new features, 20-21Send/Receive groups,

compared, 630-631troubleshooting, 744

cached mode, improvementsto, 748-749

Calendaralternate calendars, viewing,

294-296appointments

categories, assigning,264-265

changing, 273-274contacts, associating,

263-264creating, 259-261, 266deleting, 275free/busy information,

entering, 262marking as private, 265notes, adding, 263printing, 285-289reminders, setting, 262viewing, 276-285

custom views, creating, 285Date Navigator, 280-282dates, phrases for, 261Day View, multiple

days in, 281Day/Week/Month view,

277-287emailing, 289-290events

changing, 273-274converting to/from

appointments, 267creating, 266-268deleting, 275printing, 285-289viewing, 276-285

holidaysadding, 487creating, 272-273troubleshooting, 508

items, searching for, 520-521

meeting requests, troubleshooting, 509

memo format, printing in, 287

Month view, 282-284options, 486-489Outlook Today,

customizing, 165overview of, 258-259recurring appointments


remindersdeleting, 203viewing, 291-292

saving as web page, 290-291Table view, 284-287tasks, creating from

entries, 342time scale, changing, 259time zones, 292-294tri-fold format, printing in,

287-288troubleshooting

all-day events, 297duplicate holidays, 296missing events, 297truncated

information, 296usage example, 297-299Work Week view, 282

Calendar content pane, 44,49-50

Calendar details print style, 110

Calendar folder, 41, 340-341Calendar Information

Viewer, creating meetings, 305

Calendar Options dialog box, 278

Calendar view, keyboardshortcuts, 947

calendarsalternative calendars,

viewing, 488free/busy information

publishing to Internetservers, 303

publishing to local websites, 303-304

publishing to networkfolders, 303-304

meetingsadvanced options,

313-314scheduling, 305-313time zones, 314-315troubleshooting, 316

shared calendars, viewing,21-22

sharingExchange Server,

302-303Free/Busy Options

dialog box, 303-304with contacts, 304

calls. See phone callscarbon copying email

messages, 411card print style, 112, 223-226Card Style dialog box, 224card view, 82-84

customizing, 102keyboard shortcuts, 946

CAs (certificate authorities)certificates

backing up, 594-595setting up, 591-593

email messages, obtaining, 591

categories, 140-141assigning, 147, 152-154,

157-159to appointments,

264-265to contacts, 189-190,

204-205changing for multiple items,

156-157clearing, 657color categories, new

features, 19


966 categories

Color Categories List, 147customizing, 148-149prioritizing categories,

149-150renaming categories, 149

creating, 149defined, 146-147deleting, 149email messages,

426-427, 459for accounts (BCM), 849for business contacts

(BCM), 846for contacts, usage example,

255-256for Notes, assigning, 371mail merge with, 159-160usage example, 157-160viewing for Outlook

items, 151Categorized Search Folders,

534-535categorizing tasks, 328-329Category users (email

messages), 461CDO (Collaboration Data

Objects), 826-829CDO 1.21, installing, 797certificate-based

authentication, 748-749certificates. See digital

certificatesCheck for Errors dialog

box, 869Check Full Name dialog

box, 182Choose Form dialog box,

466, 700choosing. See selectingClean Inbox users (email

messages), 461clearing

categories, 657flags, 18

client-side rulesdefined, 653server-side rules versus,

653-654

clients (Exchange Server),Outlook as, 623

closingNotes, 369Personal Folders files, 71To-Do Bar, 81, 436

Collaboration Data Objects(CDO), 826-829

collapsinggroups, 88Navigation Pane, 51-52

collapsing:Ribbon, 119color, changing background

color, 278Color Categories dialog box,

148, 190, 265Color Categories drop-

down, categorizing tasks,328-329

Color Categories List, 147customizing, 148-149prioritizing categories,

149-150renaming categories, 149

color categories, new features, 19

coloring email messages,655-656

colorsemail messages, colors,

529-530of Notes, changing, 369

columnsformatting, customizing

views, 104in views

resizing/ordering, 89-91selecting for display,

91-94sorting in table view, 81

COM add-ins, 820, 828-829command bars, 120

buttons, customizing, 126-127

commandsadding, 127-128deleting, 127-128

rearranging, 123-124repositioning, 130

creating, 132-133custom command bars,

deleting, 133customizing, 122-135default display, 121-122default settings, restoring

to, 132displays, altering, 128-130drop-down lists, modifying,

130-131keyboard shortcuts, 950menus

customizing, 126-127personalizing, 124-126

organizing, 128command line, creating

Notes, 370command-line switches

example usage, 36-37list of, 26-27opening folders, 53

commandsActions menu, New Mail

Using, 429-432command bars

adding, 127-128rearranging, 123-124repositioning, 130

Create menuNew Meeting Request to

Contact, 220New Message to

Contact, 236drop-down lists, modifying,

130-131File menu, New, 325Insert menu, UserForm, 810toolbars, repositioning, 130Tools menu

Account Settings, 628Customize, 122Folder Options, 134Forms, 760Instant Search, 212,

513-517Macro, 813Macros, 796Organize, 529

967contacts

References, 801Trust Center, 595, 601

View menuObject Browser, 801Toolbars, 133

commitments, planningaround meetings, 306-308

compacting Personal Foldersfile, 58, 569-571

completing tasks, 331compose pages (forms),

comparing read pages, 762-764

composing email messages,414-416

Condition dialog box, 103conditions (rules), 652config.xml file, 908configuration

Exchange ServerCached Exchange mode,

628-630delegate access, 688-690email accounts, 632-638

IRM (information rightsmanagement), 610-614

RPF files, creating, 910-911configuring

alerts, 672-673AutoArchive feature, 63automatic contact

journaling, 357-358automatic document

journaling, 360-361automatic email journaling,

355-357automatic phone call

journaling, 358-360business contacts

(BCM), 839importing contacts,

840-843with business contact

form, 843-848connection options, 733-734manual appointment

journaling, 362manual phone call

journaling, 362

manual task journaling, 362Navigation Pane, 45-46offline access

Cached Exchange mode,730-731

email access, 731-734Offline Address Book,

736-739starting in offline

mode, 734synchronization options,

734-737offline access to public

folders, 716-717Outlook Anywhere, 725-730permissions, for public

folders, 702-704profiles, automatic

configuration, 748-750properties

Contacts folder, 64-65Exchange Server

mailbox, 59-60folders, 61-64Personal Folders file,

56-58public folder properties,

698-699Remote Mail, 741-743RRAS, 723-725VPN, 725work week display, 486

connection options, configuring, 733-734

Contact content pane, 44contact forms, 758Contact Instant Search

feature, 211-215contact management,

Business Contact Manager.See Business ContactManager

contact options, 491contacts

activities, 65, 142, 222address information,

entering, 185-186appointments, scheduling

with, 220

associating with appointments, 263-264

associating with other contacts, 190-191

automatic journaling, configuring, 357-358

birthdays/anniversaries,deleting reminders for, 203

calendar information, sharing with, 304

categoriesassigning, 157-159,

189-190, 204-205mail merge with,

159-160usage example, 255-256

Contacts folder, 180-181contacts index, 212-213creating, 181-182, 195-197custom fields

creating, 193-194troubleshooting, 204

detailed information, entering, 191-192

dialing automatically, PhoneDialer, 216-218

digital certificates, adding, 192

display names, troubleshooting, 204

distribution listscreating, 236-240expanding, 240-241modifying, 240

duplicating, 197for family members, 198for organization

members, 198with templates, 198-200

email addresses/websites,entering, 186-187

email messagesaddressing with, 410-412assigning to, 426-427

emailing, 236files, attaching, 187-188filing, 183-184finding, 211-215, 512-513follow up flags,

220-221, 245


968 contacts

importingfrom mail merge files,

200-202from vCards, 202-203

in For These Contacts list(Journal), 357


journal entries, viewing, 355letters, sending to, 218-219linking to journal entries,

troubleshooting, 365links, removing, 216locations, mapping, 222-223marking as private, 190-191meetings, scheduling

with, 220names, entering, 182-183Outlook items, linking to,

215-216pictures, adding, 188-189printing, 223-229saving, 194-195sharing

Contacts folders, 241-243

individual contacts, 243-245

tasksadding to, 328assigning to, 220

telephone number, entering,184-185

updating, 197views

Address Card view, 230advanced view options,

231-234automatic formatting,

235-236Business Card view, 229By Category view, 231filtering, 234-235in-cell editing, 235

Contacts folder, 41, 180-181, 208

as address book, 248-250multiple Contacts

folders, 250-251troubleshooting, 254

configuring properties, 64-65

Contacts folderscreating, 208-211multiple Contact folders,

creating, 245sharing, 241-243

contacts index, 212-213Contacts Properties dialog

box, 64, 241-243contacts templates,

multiple contacts fromsame company, 467-468

context menu, sending emailmessages from, 429

ContextMenuCloseapplication-level event, 807

control events, VBScript,786-787

Control Toolbox, controlsadding, 767-774adding to, 768-769image controls, 774-775

control values, VBScript, 786controls, 758

Control Toolbox, adding to,768-769

fields, compared, 766forms

adding, 766-774drawing on, 769image controls, 774-775properties, 769-772,

775-777conversations, viewing email

messages in, 447-448Convert Table To Text

dialog box, 200converting events, to/from

appointments, 267Copy backup (Registry), 931Copy Folder dialog box, 56Copy View dialog box, 105copying. See also duplicating

contactsfolders, 55-56Outlook items, between

folders, 66-67Outlook to Startup

folder, 26

profiles, 403Registry keys/subkeys,

936-937rules, 665

Create a New View dialogbox, 106

Create menu commandsNew Meeting Request to

Contact, 220New Message to

Contact, 236Create Microsoft Personal

Folders dialog box, 69, 553Create New Folder dialog

box, 54Create or Open Outlook

Data File dialog box, 69CSV files, importing,

547-548Current View section

(Navigation Pane), 50-51Custom dialog box, 221custom fields

creating for contacts, 193-194

importing/exporting, 558-560

in Business ContactManager, 871-873

troubleshooting, 204custom forms, 793-794, 820

Actions page, 777-779compose pages, 762-764controls

adding, 766-774drawing on, 769image controls, 774-775properties, 769-772

designing, Design mode,761-762

fields, 764adding, 765creating, 765-766naming, 766

item types, 759-760libraries, hierarchies, 781message classes, 759-760printing, 821-824

969data files options

properties, setting, 775-777publishing, 780-781,

788-789read pages, 762-764scripts, creating, 783-790standard forms, creating

from, 760testing, 780troubleshooting, 790-792validation rules, creating,

772-774VBScript, 781

events, 783methods, 782-783objects, 782properties, 782

Custom Installation Wizard.See Office CustomationWizard

Custom MaintenanceWizard. See OfficeCustomation Wizard

custom toolbar buttons, VBA(Visual Basic forApplications), 812-815

Custom View Organizer,105, 354

custom views, creating, 285customization

command bars, 122-135Quick Access toolbar,

133-134Customize button, 122Customize command (Tools

menu), 122Customize Current

View dialog box, 87, 234-235, 259

Customize dialog box, 122-133, 135

Edit mode, 127-128Modify Selection menu,

126-127Customize View dialog box,

90, 231-234, 355customizing

Business Contact Manager,870-873

Color Categories List, 148-149

desktop alerts, 483-484Journal views, 353-355Notes, 369-370Outlook

Account Settings dialogbox, 494-495

archiving options, 505calendar options,

486-489contact options, 491data files options, 496delegate options, 507dial-up options, 496-497email options, 481-485editor options, 500general options, 502-505HTML format

options, 499international

options, 498Internet format

options, 498journal options, 491-492junk email options,

477-481mail format options, 497Mail Setup dialog

box, 494mobile options, 493Navigation Pane options,

505-506note options, 492Options dialog box, 476Person Names smart tag

options, 507Reading Pane

options, 506search options, 493send and receive options,

494-496signature options, 500spelling options, 501-502stationery and fonts

options, 499task options, 490tips for, 509To-Do Bar options, 506voice mail options, 508

Outlook Todaybuttons, adding, 171-174Calendar section, 165graphics, adding/

deleting, 169-170message folders, 164-165modifying Registry,

173-176Outlook View Control,

adding, 170-171reasons for, 163-164saving changes, 167startup, 164style, selecting, 166Tasks section, 165-166troubleshooting, 176with HTML, 167-176

Reading Pane, 439views, 87-88

automatic formatting,102-103

automaticallyresizing/orderingcolumns, 90-91

card view, 102filtering items, 98-100formatting columns, 104grouping items,

94-96, 113manually resizing/

ordering columns, 89-90

restoring default, 104selecting columns to

display, 91-94sorting items, 97-98table view, 101-102

DDaily backup (Registry), 931daily print style, 110daily recurrence pattern

(appointments), 269Daily Task List, 258,

340-341Daily Task List view,

tasks, 331data files options, 496


970 data types, fields

data types, fields, 952-959database maintenance,

Business Contact Manager, 869

databasesBusiness Contact Manager.

See Business ContactManager

transferring informationto/from, 825, 830-832

Date Navigator, 280-282, 950

dates, phrases for, 261Day view

keyboard shortcuts, 947multiple days in, 281

day/week/month print style,110-111

Day/Week/Month view, 84-85, 277-284

printing in, 285-287Tasks folder, 335-337

days, viewing multiple in DayView, 281

debugging tools, VBA(Visual Basic forApplications), 799

declaring objects, 804declining assigned tasks, 334default area codes, in

contacts, 184default delivery location

checking, 40setting, 70

default folders, list of, 41default item types in public

folders, troubleshooting,717-718

default security behavior,Outlook, 911-913

default time units in calendar, changing, 279-281

default viewsdeleting, 107restoring, 104

defaults, command bars, 121-122, 132

Define Print Styles dialogbox, 113

delegate access, ExchangeServer

configuring, 688-690folder access, 689-690

Delegate tab (Options dialogbox), 507

delegates, defined, 507deleted item recover,

Exchange Server and, 568-569

Deleted Items folder, 41, 56, 568

deletingappointments/events, 275categories, 149commands from command

bars, 127-128contact links, 216custom toolbars, 133duplicate holidays, 296email messages, 460folder home pages, 73folders, 56graphics from Outlook

Today, 169-170Outlook from Startup

folder, 26Outlook items, 567

deleted item recoveryand Exchange Server,568-569

emptying Deleted Itemsfolder, 568

Personal Folders files, 71profiles, 403recurring appointments, 275recurring tasks, 344Registry subkeys, 934reminders, 203RSS feeds, 887shortcut groups, 49shortcuts, 48signatures, 415-416views, 107

delivery, email messagesoptions, 425-426

delivery locations, emailmessages, setting, 640

delivery receipts, 485Design Form dialog box,

760-762designing custom forms,

761-762desktop

adding Outlook icon to, 901saving Notes, 372

desktop alerts, customizing,483-484

detailed information, entering for contacts, 191-192

Details page, task form, 326Developer tab (Ribbon),

119-120development environment,

VBA (Visual Basic forApplications), 797

debugging tools, 799object model, 800-806Project Explorer, 798-799Properties window, 799toolbar buttons, 800

DHCP servers, RRAS configuration, 724

dial-up options, 496-497dialing automatically,

contacts (Phone Dialer),216-218

dialog boxesAccount Settings, 628, 632Advanced Find, 214-215,

517-528Advanced Properties, 775Advanced View, 231-234Card Style, 224Contacts Properties,

241-243Custom, 221Customize, 122-133, 135Customize Current View,

234-235

971email messages

Design Form, 760-762Folder Options, 134Folder Size, 565Form Action

Properties, 778Free/Busy Options, 302-304Instant Search, 513-517keyboard shortcuts, 944Mail Merge Contacts,

218-219Message Options, 423, 596Microsoft Exchange Server

Computer, 623New Call, 217New Field, 765-766New Search Folder,

530-534Options, 327Other Settings, 235, 339Page Setup, 229Print, 224Publish Form As, 780-781Rearrange Commands,

123-124References, 801-802Resource Scheduling, 311Select Contacts,

215-216, 426Select Members, 237Select Names, 410, 413Task Recurrence, 329-331

Differential backup(Registry), 931

digital certificatesadding to contacts, 192email messages, 590

backing up, 594-595obtaining, 591setting up, 591-593

Thawte certificates, 616VeriSign certificates, 616

digital IDs, backups, importing, 595

digital signatures, 423-425dimensioning objects, 804Direct Push, Exchange

Server, 693-694disabling presence

indicator, 438

disconnected access method, 382

display names for contacts,troubleshooting, 204

displaying. See viewingdisplays, altering command

bars, 128-130distribution lists, 236-241document, tracking, 143documentation, Office 2007

Resource Kit, 913documents

automatic journaling, configuring, 360-361

inserting in journal entries, 360

download options, configur-ing Remote Mail, 741-743

downloading blocked external content, 444-445

drafts, saving, 422Drafts folder, 41dragging/dropping, Outlook

items, 67-68drawing controls on

forms, 769drizzle mode, 636drop-down lists, modifying

command buttons, 130-131Duplicate Contact Detected

dialog box, 197duplicate holidays,

deleting, 296duplicating contacts, 197. See

also copyingfor family members, 198for organization

members, 198with templates, 198-200

dynamic distribution lists,expanding, 240-241

EEdge server role (Exchange

Server 2007), 752Edit Lists dialog box, 871Edit mode (Customize dialog

box), 127-128Edit Rule dialog box, 707editing

Registry, 616-617Registry keys/subkeys,

934-936templates, 470

editor options, 500email


options, 481-485email access, configuring for

offline access, 731-734email accounts. See mail

accountsemail addresses, entering for

contacts, 186-187email messages, 432-433. See

also Outlook dataaddressing. See also address

booksAccess, 413contacts, 410-412Excel, 413Exchange Server,

641-642GAL (Global Address

List), 413LDAP (Lightweight

Directory AccessProtocol), 412

appointments, creating, 266attachments, 416

embedding, 419enclosing, 417-418pictures, 419-421printing, 449saving, 451security, 421, 451-457


972 email messages

troubleshooting, 431,615-616

viewing, 450-451auto-reply messages,

creating, 468-470automatic journaling,

configuring, 355-357blind carbon copying, 411carbon copying, 411categories, 426-427, 459coloring, 655-656composing, 414-416contacts

assigning, 426-427linking to, 216sending to, 218-219

creating, 153-154, 409-410creating contacts from,

195-197creating rules from, 662-663creating tasks from, 460default delivery location,

setting, 70deleting, 460delivery locations,

setting, 640delivery options, 425-426drafts, saving, 422encrypted email messages

receiving, 600-601sending, 599-600troubleshooting, 615

flagging, 457-458, 461formats, 408-409formats for, 186forwarding, 457importing, 456, 542-544in conversations, viewing,

447-448Inbox, 436

arrangements and intelli-gent groupings, 441

AutoPreview, 442-443Reading Pane, 437-439security in Reading Pane,

443-445two-line Inbox view,

440-441viewing message headers,

438, 442

IRM (information rightsmanagement), 609

configuring, 610-612reading, 613-614setting permissions, 613


junk email filter, 673-679linking with Business

Contact Manager, 858-860, 875

marking as read, 439, 446moving

to folder, 654-655troubleshooting, 76

Notes as, sending, 375options, viewing, 448-449organizing

colors, 529-530folders, 529

permission levels, choosing, 610

posting to public folders,714-715

printing, 449, 460read receipts, sending,

446-447reading, 446-447recalling, Exchange Server,

643-644replying to, 457replying to public

folders, 715rules. See rulesrunning rules on, 664sending

certificates, 590-595Exchange Server,

640-647from other applications,

428-429on behalf of another

user, 690-691settings, 423-427

sending automatically, 36-37signed email messages

receiving, 597-598sending, 595-596

stationary, 429-431

storingExchange Server,

638-639Personal Folders

files, 639tasks, creating from,

341-342Tasks folder, dragging

to, 324tracking, 425usage example, 461voting buttons, 644-649voting options, 425

Email Properties dialog box, 187

Email Security page (TrustCenter), 603-604

email settings, importing,538-542

email templatesauto-reply messages,

creating, 468-470creating, 465meeting requests,

sending, 467emailing

calendar, 289-290contacts, 236

embedding attachments, 419enabling, journaling. See

Journal, configuringenclosing attachments,

417-418encrypted email messages

receiving, 600-601sending, 599-600troubleshooting, 615

encryptionExchange Server, 589sender public keys,

saving, 599Entry List view

(Journal), 351entry types, 154

creating, 155-156, 363-364selecting, 156

Eudora, importing email settings, 538-542

973Exchange Server 2007

Event form, creating events, 267

eventsall-day events,

troubleshooting, 297application-level events,

responding to, 806-808changing, 273-274control events, VBScript,

786-787converting to/from

appointments, 267creating, 266-268custom forms, scripts,

787-788deleting, 275missing events,

troubleshooting, 297printing, 285-289ThisOutlookSession, 816VBScript, 783, 787-788viewing, 276-285

Exceladdress lists, importing,

544-547email messages,

addressing, 413named ranges, creating, 547Ribbon, 118

exceptions (rules), 652Exchange

as mail account, 382creating, 384-390Send/Receive groups,

399-400Autodiscover, new

features, 23Cached Exchange mode,

new features, 20-21Outlook Anywhere, new

features, 24shared calendars, viewing,

21-22status notifications, new

features, 23Exchange Management

Shell, creating public folders, 698

Exchange Proxy Settings dialog box, 730

Exchange Server, 622-623, 684

Administrative Optionspack, 911


configuring, 628-630synchronization, 626-627

calendars, sharing, 302-303delegate access


deleted item recovery and,568-569

Direct Push, 693-694email accounts

creating, 632-638storage options, 638-640troubleshooting, 647-648

email messagesaddressing, 641-642recalling, 643-644sending, 640-647sending on behalf of

another user, 690-691voting buttons, 644-649

GAL (Global Address List),641-642

meetings, scheduling, 308offline access


email access configuration, 731-734

Offline Address Book,736-739

Send/Receive groups,630-631

starting Outlook inoffline mode, 734

synchronization options,734-737

Outlook as client for, 623public folders

adding to Favorites, 704-706

applications with, 709-710

as help desk systems,713-714

as message boards, 710-712

associating forms with,699-700

creating, 696-698creating rules, 706-709default item types, trou-

bleshooting, 717-718for file sharing, 715-716offline access, 716-717owner permissions,

troubleshooting, 718posting to, 714-715replying to, 715setting folder home page,

700-701setting permissions,

702-704setting properties,

698-699usage example, 718-720viewing permissions,

701-702remote access

offline access versus,722-723

Outlook Anywhere, 725-730

RRAS, 723-725types of, 723VPN, 725

Remote Mail, 739configuring, 741-743Offline Folders

versus, 740security, 587

encryption, 589logons, 588-589permissions, 589-590

server-side distribution lists,684-687

storage on, 42Tasks folders, sharing,

691-693troubleshooting, 693

Exchange Server 2007new features with

Outlook 2007, 22-23Outlook 2007 advantages

authentication, 748-749Autodiscover feature,

748-750


974 Exchange Server 2007

cached mode/synchronization, 748-749

junk mail filtering, 748, 752

Outlook Anywhere feature, 748-751

Outlook Web Access(OWA), 748, 751-752

upgrading to, 752-753Exchange Server

Administrative Optionspackage, 456

Exchange Server mailbox,configuring properties, 59-60

Exchange Server Settingswizard, 633

excluding items from archiving, 574-575

existing Outlook data, VBA (Visual Basic for Applications), manipulating, 808-810

expanded Instant searches,contacts, 212

expandinggroups, 88Navigation Pane, 51-52

expanding:Ribbon, 119Explorer object, 806exporting. See also

backing upcustom fields, 558-560Registry keys, 931-932Registry keys/subkeys,

936-937rules, 665-666

Extended Reminders third-party tool, 143

external content, blockedexternal content, 444-445

Ffamily members, creating

multiple contacts for, 198

Favorite Folders list, 46-47Favorites, adding public

folders to, 704-706FeedDemon, 880Field Chooser, 764

controls, adding, 766-767fields

adding, 765creating, 765-766naming, 766

fields, 758, 952controls, compared, 766creating, 93-94custom fields

creating for contacts,193-194

importing/exporting,558-560

troubleshooting, 204defined, 81forms, 764

adding, 765creating, 765-766naming, 766

grouping, for customizedviews, 94-96, 113

in views, selecting for display, 91-94

mapping, 545properties and data types,

952-959referencing, in custom

forms, 821user-defined fields, in

Business Contact Manager,871-873

File Conversion dialog box, 201

file extensionslist of blocked extensions,

452-454.oft, 464Outlook 2007, 916-917.pst, 40, 365

file formatsPersonal Folders file

format, 14saving Notes, 372

file sharing with public folders, 715-716

filenames, attachments, 608files

attaching to contacts, 187-188

config.xml file, 908in Outlook 2007, 916inserting in journal

entries, 360outcmd.dat, 134outcmd.dat file, 122Personal Folders files,

securing, 586-587RPF files, creating, 910-911setup.ini file, 908

filing contacts, 183-184Filter dialog box, 98-100,

552, 865filtering

contacts views, 234-235items in views, 98-100

finding. See searchingFlag for Follow Up dialog

box, 18flagged items, viewing in

Tasks folder, 12flagging

contacts, follow up flags,220-221

email messages, 457-458, 461

RSS feeds, 888flags

clearing, 18contacts, setting, 220-221Quick Flag feature,

18-19, 142Folder Assistant dialog

box, 707folder home page, setting for

public folders, 700-701Folder List content pane, 45folder list view, Mail view

versus, 47Folder Options command

(Tools menu), 134Folder Options dialog

box, 134

975formatting

Folder Size dialog box, 63, 565

FolderContextMenuDisplayapplication-level event, 807

foldersaccessing, delegate access,

689-690Calendar folder, Daily Task

List, 340-341Contacts folder,

180-181, 208as address book, 248-250as address book,

troubleshooting, 254configuring properties,

64-65multiple Contacts

folders as address book,250-251

Contacts folders, creating,208-211

copying/moving Outlookitems between, 66-67

creating, 54-55default folders, list of, 41deleting, 56dragging/dropping Outlook

items, AutoCreate feature,67-68

email messages, organizing, 529

Favorite Folders list, 46-47finding, 134folder list view, Mail view

versus, 47home pages, 71

deleting, 73programming, 73-76setting, 63, 72-73

hyperlink buttons, creating, 135

manipulating, VBA (Visual Basic forApplications), 816

message folders, customizing OutlookToday, 164-165

moving email messages to,654-655

moving items between,troubleshooting, 76

moving/copying, 55-56network folders, 304opening, in new window, 53Personal Folders file, 40-41

associating home page, 58

compacting, 58configuring properties,

56-58renaming, 57size limitations, 42-43

Personal Folders filesclosing, 71creating, 69-71deleting, 71file security, 586-587opening, 70setting as default delivery

location, 70troubleshooting, 76usage example, 76-77

properties, configuring, 61-64

Public Folder Favorites, 635public folders


applications with, 709-710

as help desk systems,713-714

as message boards, 710-712

associating forms with,699-700

creating, 696-698creating rules, 706-709default item types, trou-

bleshooting, 717-718for file sharing, 715-716offline access, 716-717owner permissions,


700-701setting permissions,

702-704setting properties,

698-699

usage example, 718-720viewing permissions,

701-702Reading Pane, 338renaming, 56, 62saving Notes in, 371Search Folders, 141

Categorized SearchFolders, 534-535

creating, 530-534creating for RSS feeds,

892-894new features, 19-20

sharing, 56Tasks folder, 324-329, 345

Navigation pane, 325sharing, 691-693views, 335-339

Unread Mail Search Folder, 535

follow-up flags. See flagsfonts in Notes, changing, 370fonts options, 499For These Contacts list

(Journal), 357Form Action Properties

dialog box, 778form regions, 872Format Columns dialog

box, 104Format Day/Week/Month

View dialog box, 259, 279Format Timeline View

dialog box, 353formats

email messages, 186, 408-409

saving contacts, 194formatting

Automatic Formatting dialog box, 102-103

columns, customizing views, 104

contact views, automaticformatting, 235-236

text, keyboard shortcuts, 941


976 Forms

forms, 759associating with public

folders, 699-700contact forms, 758controls

adding, 766-774drawing on, 769image controls, 774-775properties, 769-772

custom forms, 792-794, 820Actions page, 777-779compose pages, 762-764designing, 761-762printing, 821-824publishing, 780-781,

788-789read pages, 762-764scripts, 783-790troubleshooting, 790-792VBScript, 781-783

fields, 764adding, 765creating, 765-766naming, 766

item types, 759-760libraries, hierarchy, 781message classes, 759-760Note form, 121properties, setting, 775-777publishing, 464selecting fields, for display

in views, 93standard form, creating

from, 760task form, Details form, 326templates versus, 464-465testing, 780userforms, VBA (Visual

Basic for Applications),810-812

validation rules, creating,772-774

Forms command (Toolsmenu), 760

Forward New Items To dialog box, 711

forwardingemail messages, 457RSS feeds, 888

Franklin Covey PlanPlusthird-party tool, 143

free/busy information, entering in calendar, 262

free/busy options, 488Free/Busy Options dialog

box, 302-304functions, VBA (Visual Basic

for Applications), 797

GGAL (Global Address

List), email messages, 413,641-642

general options, 502-505GetDefaultFolder method

(VBA), 805Global Address List

Recipients, distribution listscreating, 236-240expanding, 240-241modifying, 240

graphical user interface. Seeuser interface

graphics in Outlook Today,adding/deleting, 169-170

Group By header,viewing/hiding, 97

Group PolicyAttachment Group Policy

settings, 912-913Programmability Group

Policy settings, 911-912grouping tasks, 346groups

arrangements, 86-87creating for customized

views, 94-96, 113expanding/collapsing, 88intelligent grouping, 87-88Ribbon, 119Send/Receive groups

creating, 398-402, 405-406

Exchange Server, 630-631

multiple groups, 402table groups, keyboard

shortcuts, 948tasks, assigning to, 333-334Timeline view, keyboard

shortcuts, 949groups (shortcuts)

creating, 48deleting, 49

GUI. See user interface

Hhard drive, as storage

location, 43Header mode, 636headers, message headers,

438, 442help desk systems, public

folders as, 713-714help features, 31. See also

resources available, troubleshooting

Help menu options, 34-35newsgroups, 33online help, 32

Help menu options, 34-35hiding

Contacts folder, in addressbook list, 250-251

Group By header, 97Navigation Pane, 52To-Do Bar, 12, 436-437

hierarchies, libraries, 781history of RSS feeds, 880hives

defined, 928in Registry Editor, 928

holidaysadding, 487creating, 272-273duplicate holidays,

deleting, 296troubleshooting, 508

977Instant Search command

home pagesfolder home pages,

setting, 63for folders, 71

deleting, 73programming, 73-76setting, 72-73

Personal Folders file, associating, 58

Hotmail accounts. See HTTPHTML (Hypertext Markup

Language), 30customizing Outlook Today,

167-176editors, 169email messages, mail client

interpretation, 408format options, 499RTF (rich text format),

compared, 408HTTP (Hypertext Transfer

Protocol), 381creating mail accounts,

397-398multiple inboxes with

Hotmail, troubleshooting,405

Send/Receive groups, 400-401

hyperlink buttons, creating, 135

Hypertext MarkupLanguage. See HTML

Hypertext Transfer Protocol.See HTTP

II Love You virus, 608iCalendar, 30icon view, 84-85icons, Outlook icon, 901image controls, adding to

forms, 774-775images, sending, 419-421

IMAP (Internet Mail AccessProtocol), 380-381

creating mail accounts, 396-397

POP3 compared, 383Send/Receive groups, 401

IMAP4 (Internet Mail AccessProtocol 4), 30

Immediate window (VBA), 799

Import an OPML File dialogbox, 886

importingaddress lists, 544-548business contacts (BCM),

840-843contacts

from mail merge files,200-202

from vCards, 202-203custom fields, 558-560digital IDs, from

backups, 595email messages, 456,

542-544email settings, 538-542holidays, into calendar, 272items from Archive Personal

Folders file, 577journal entries,

troubleshooting, 365opening versus, 553Personal Folders files,

555-556Registry keys/subkeys,

936-937RSS feeds, 885-886rules, 665-666

in-cell editing, contacts, 235Inbox, 436

arrangements and intelligentgroupings, 441

AutoPreview, 442-443Reading Pane, 437-439,


440-441viewing message headers,

438, 442

Inbox folder, 41inboxes, multiple inboxes

with Hotmail, 405Incremental backup

(Registry), 931indices, contacts, 212-213individual contacts, sharing,

243-245information

finding, 512Advanced Find function,

517-528Instant Search function,

513-517sharing, 584storing, 584

information rights management. See IRM(information rights management)

information store properties,troubleshooting, 580

initial setupOutlook 2007, 901-903restoring Outlook 2007

to, 905Insert menu commands,

UserForm, 810inserting. See addingInspector object, 806installation

CDO 1.21, 797international languages, 909Windows Rights

Management Client software, 611

installation points, creating, 908

installingadd-ins, 903-905Business Contact Manager,

835-839Office 2007, 898-901

Instant Search command(Tools menu), 212


978 Instant Search function

Instant Search functioncriteria, adding, 516-517information, finding,

513-517options, changing, 515-516

integration, Outlook 2007with Office 2007, 10

intelligent grouping, 87-88, 441

interfaces. See user interfaceInternational languages

contacts index, 213installing, 909

international options, 498Internet addresses,


Internet E-mail Settings dialog box, 393

Internet Explorer, emailmessages, sending from,428-429

Internet format options, 498Internet Free/Busy server

information, entering forcontacts, 192

Internet Mail AccessProtocol 4. See IMAP4

Internet Mail AccessProtocol. See IMAP

Internet servers, free/busyinformation, 303

invitees, meetings, 308-310inviting

attendees to meetings, 305-308

resources to meetings, 311-312

IRM (information rightsmanagement), 609

configuring, 610-612limitations, configuring, 614messages, reading, 613-614permissions, setting, 613

item types, forms, 759-760

ItemContextMenuDisplayapplication-level event, 807

ItemLoad application-levelevent, 807

items. See Outlook itemsexcluding from archiving,

574-575importing from Archive

Personal Folders file, 577ItemSend application-level

event, 807

JJournal, 350

activities, tracking, 142automatic journaling,

troubleshooting, 365configuring

automatic contact journaling, 357-358

automatic documentjournaling, 360-361

automatic email journaling, 355-357

automatic phone calljournaling, 358-360

manual appointmentjournaling, 362

manual phone call journaling, 362

manual task journaling, 362

entries, searching for, 522-523

options, 491-492Reading Pane, 352usage example, 366views, 351

By Type view, 352-353customizing, 353-355selecting, 352

when to use, 351-352Journal content pane, 45Journal entries

creating manually, 361-362entry types, 154

creating, 155-156, 363-364

selecting, 156

files, inserting, 360importing,

troubleshooting, 365linking to contacts,

troubleshooting, 365OLE objects, inserting, 361Outlook items,

inserting, 361templates, creating,

467-468, 471-473Journal folder, 41Journal Options dialog

box, 356journaling, storage

requirements, 141Junk E-mail folder, 41junk email

server authentication and, 394

options, 477-481Junk E-mail Options dialog

box, 676-679junk email filter, 673-679junk mail filtering, 748, 752

KKerberos authentication,

748-749keyboard shortcuts

Calendar view, 947Card view, 946command bars, 950creating Outlook items,

941-942Date Navigator, 950Day view, 947dialog boxes, 944formatting text, 941menu items, 942-943Outlook items, 940Print Preview, 945table groups, 948Table view, 948text boxes, 944Timeline view, 949web functionality, 941Windows, 945

979manual journal entries, creating

keys. See also subkeyscopying, 936-937defined, 928editing, 934-936exporting, 931-932in Registry Editor, 928

Llabels, for appointments, 142Last Seven Days view

(Journal), 351launching. See startingLDAP (Lightweight

Directory Access Protocol),31, 252-254, 412

letters, sending to contacts,218-219

levels of attachments, 454libraries, forms, 781Lightweight Directory

Access Protocol. See LDAPLink To dialog box, 862linking

birthdays to business contacts (BCM), 847

contacts, 190-191, 215-216contacts to journal entries,

troubleshooting, 365email messages with

Business Contact Manager,858-860, 875

items to accounts (BCM),850-851

Outlook items with BusinessContact Manager, 860-863

linkscontacts, removing, 216to public folders,

sending, 698Live.com, 611loading. See startinglocal websites, free/busy

information, 303-304Local window (VBA), 800

locationscontacts, mapping, 222-223for appointments,

selecting, 261logons, Exchange Server,

588-589lunar calendar, viewing, 296

MMacro command (Tools

menu), 813Macro Security page (Trust

Center), 605-606macros

recording, 813running, 813troubleshooting, 815-816

Macros command (Toolsmenu), 796

mail accountscreating, 901-903

Exchange, 384-390HTTP, 397-398IMAP, 396-397POP3, 390-396

Exchange Servercreating, 632-638storage options, 638-640troubleshooting, 647-648

profiles, creating, 402-404protocols

defined, 380Exchange, 382HTTP, 381IMAP, 380-381POP3, 380selecting, 382-383SMTP, 380

Send/Receive groupscreating, 398-402,

405-406multiple groups, 402

troubleshootingAOL mail accounts, 404multiple inboxes with

Hotmail, 405name resolution, 404

mail clients, email messages,408-409

Mail content pane, 44, 47Mail dialog box, 403Mail Format tab (Options

dialog box), 497editor options, 500HTML format options, 499international options, 498Internet format options, 498signature options, 500stationery and fonts

options, 499mail merge

files, importing contacts,200-202

with categories, 159-160Mail Merge Contacts dialog

box, 159Mail Merge Wizard,

contacts, 218-219mail messages. See email

messagesMail Setup tab (Options

dialog box)account settings, 494-495data files options, 496dial-up options, 496-497send and receive options,

494-496Mailbox Cleanup tool,

578-580Mailbox properties dialog

box, 59mailboxes, size of, 731Manage E-mail Auto-linking

dialog box, 859Manage User-Defined Fields

dialog box, 872managing archive items,

577-578manual appointment

journaling, configuring, 362manual journal entries,

creating, 361-362


980 manual phone call journaling, configuring

manual phone call journaling, configuring, 362

manual task journaling, configuring, 362

manually adding holidays, 273

Map Custom Fields dialogbox, 202, 545

Map Fields dialog box, 841MAPI (Messaging

Application ProgrammingInterface), 31, 826, 829

MAPILogonCompleteapplication-level event, 807

mappingcontact locations, 222-223fields, 545

Mark as Unread users (emailmessages), 461

marketing campaigns (BCM),defined, 839

marking email messages asread, 439, 446

maximizing Ribbon, 119medium booklet print style

(contacts), 223meeting requests

sending, 467troubleshooting, 509

Meeting Workspace taskpane, 317

meetingsappointments, creating

from, 313attendees

inviting to, 305-308response status, 312-313sending updates, 312

contacts, scheduling with, 220

creating, CalendarInformation Viewer, 305

invitees, notifying, 308-310planning, 316-319resources, inviting to,

311-312

schedulingadvanced options,

313-314calendars, 305-313Exchange Server, 308time zones, 314-315troubleshooting, 316

SharePoint Services sharedmeeting workspaces, sharing, 316-319

Melissa and I Love Youviruses, 758

Melissa virus, 608memo format, printing

in, 287memo print style, 110,

223, 228memo style, printing

Notes, 374menu items

drop-down lists, modifying,130-131

keyboard shortcuts, 942-943menus

customizing, 126-127personalizing, 124-126separators, 128

message boards, public folders as

moderated message boards,711-712

unmoderated messageboards, 710

message classesforms, 759-760in Outlook 2007, 917-919post items, 62

message folders, OutlookToday, 164-165

message headers, viewing,438, 442

message options, viewing,448-449

Message Options dialog box,153, 423, 596

messages. See email messages

Messaging ApplicationProgramming Interface(MAPI), 31, 826, 829

messaging protocols. Seeprotocols

methodsGetDefaultFolder, 805VBScript, 782-783

Microsoft Access, Ribbon.See databases

Microsoft CRM, BusinessContact Manager versus,869-870

Microsoft Excel, Ribbon, 118Microsoft Exchange Server,

622, 684Administrative Options

pack, 911Cached Exchange mode,

623-625configuring, 628-630synchronization, 626-627

calendars, sharing, 302-303delegate access


Direct Push, 693-694email accounts

creating, 632-638storage options, 638-640troubleshooting, 647-648

email messagesaddressing, 641-642recalling, 643-644sending, 640-647sending on behalf of

another user, 690-691voting buttons, 644-649

Exchange Server, GAL(Global Address List),641-642

meetings, scheduling, 308offline access, Send/Receive

groups, 630-631Outlook, as client for, 623

Microsoft Exchange serversecurity, 587


981Navigation Pane

server-side distribution lists,684-687

Tasks folders, sharing, 691-693

troubleshooting, 693Microsoft Exchange Server

Computer dialog box, 623Microsoft Exchange Server

dialog box, 59, 729Microsoft Exchange Server

properties dialog box, 386Microsoft FrontPage, 169Microsoft Help and Support

Center, 922Microsoft Knowledge Base,

922-923Microsoft Office 2007,

interface, 118-120Microsoft Office

Communicator, 10Microsoft Office Diagnostics,

repairing Outlook, 33-34Microsoft Office Groove, 10Microsoft Outlook,

Ribbon, 118Microsoft PowerPoint,

Ribbon, 118Microsoft Project,

Ribbon, 118Microsoft Support

Webcasts, 923Microsoft Word. See WordMIME (Multipurpose

Internet Mail Extensions), 31

Mini toolbar, 118-119minimizing Ribbon, 119missing events,

troubleshooting, 297mobile computing, tasks,

342-343mobile devices, Notes

from, 369mobile options, 493

Moderated Folder dialogbox, 712

moderated message boards,creating, 711-712

Modify Selection menu(Customize dialog box),126-127

modifying RSS feed properties, 887-888. Seecustomizing

Month view, 282-284monthly print style, 110monthly recurrence pattern

(appointments), 270months, viewing multiple in

Date Navigator, 280-281Move Folder dialog box, 55moving

email messages to folder,654-655

folders, 55-56messages,

troubleshooting, 76Outlook items, between

folders, 66-67Reading Pane, 439shortcuts in display, 48

MSN accounts. See HTTPmultiple contacts

creatingfor family members, 198for organization mem-

bers, 198with templates, 198-200

from same company, creating, 467-468

multiple Contacts foldersas address book, 250-251creating, 208-211

multiple days, viewing in DayView, 281

Multiple Folder users (emailmessages), 461

multiple holidays, troubleshooting, 508

multiple inboxes, troubleshooting, 405

multiple months, viewing inDate Navigator, 280-281

multiple Notes, selecting, 375

multiple Outlook items,changing categories, 156-157

multiple profilescreating, 29-30troubleshooting, 36

multiple Send/Receivegroups, 402

multiple time zones, viewing,293-294

multiple weeks, viewing inDate Navigator, 282

multiple windowsopening, 30troubleshooting, 36

Multipurpose Internet MailExtensions. See MIME

Nname resolution,

troubleshooting, 404named ranges, creating in

Excel, 547names, entering in contacts,

182-183NameSpace object, 805naming. See also renaming

custom fields, 766userforms, 810

Navigation Pane, 41Calendar content pane,

49-50collapsing/expanding, 51-52configuring, 45-46content panes, list of, 44-45Current View section, 50-51Favorite Folders list, 46-47folder list view, Mail view

versus, 47hiding, 52new features, 16-17options, 505-506


982 Navigation Pane

Shortcuts content pane, 48-49

Tasks folder, 325Navigation Pane Options

dialog box, 45.NET Compact Framework,

installing Business ContactManager, 836

Net Folders, 557.NET Passport, 611NetMeeting information,

entering for contacts, 192network folders, 303-304New Call dialog box,

217, 359New command (File

menu), 325new features, Mailbox

Cleanup tool, 578-580new features in

Outlook 2007Autodiscover, 23Cached Exchange mode,

20-21color categories, 19Navigation pane, 16-17Outlook Anywhere, 24Personal Folders file

format, 14Quick Flags, 18-19RSS feeds, 15Search Folders, 19-20status notifications, 23To-Do Bar, 12-14user interface, 11viewing shared calendars,

21-22with Exchange Server 2007,

22-23New Field dialog box, 93,

765-766new mail desktop alerts,

customizing, 483-484New Mail Using command

(Actions menu), 429-432New Meeting Request to

Contact command (Createmenu), 220

New Message to Contactcommand (Create menu), 236

New Search Folder dialogbox, 530-534

NewMail application-levelevent, 807

NewMailEx application-levelevent, 807

news feeds. See RSS feedsNewsGator Online

Services, 880newsgroups as help

sources, 33newsgroups for Outlook

information, 924-925NewzCrawler, 880NK2 files, 255Normal backup

(Registry), 931Note form, 121note options, 492Notepad as HTML

editor, 169Notes

for appointments, adding, 263

categories, assigning, 371closing, 369creating, 368-370customizing, 369-370as email messages,

sending, 375items, searching for, 524from mobile devices, 369positioning, 370printing, 374resizing, 370, 375saving

as templates, 373file formats for, 372in folders, 371on desktop, 372

scrollbars, troubleshooting, 375

selecting multiple, 375time stamps in, 371usage example, 376

Notes content pane, 45Notes folder, 41notifying invitees, meetings,

308-310

OObject Browser, viewing

objects, 801-804object model (Outlook). See

Outlook object modelobjects

Application object, 804declaring, 804Explorer object, 806Inspector object, 806NameSpace object, 805VBScript, 782viewing, Object browser,

801-804Office 2007

activating, 903installing, 898-901interface, 118-120Outlook 2007 integration

with, 10system requirements, 898

Office 2007 Resource Kitdocumentation, 913multiple languages,

installing, 909Office Customation Tool,

908-909older versions of Office,

collaborating with, 909-910

Outlookdefault security behavior,

911-913profile configuration,

910-911Office button, 118Office Customation Wizard,

908-911Office Outlook Personal

Folders file, 563Office programs, email

messages, 428

983Outbox folder

offline accessCached Exchange mode,

troubleshooting, 744configuring


email access, 731-734Offline Address Book,



734-737remote access versus,

722-723Remote Mail, 739

configuring, 741-743Offline Folders

versus, 740to public folders, 716-717troubleshooting, 743usage example, 744-746

offline access (ExchangeServer), Send/Receivegroups, 630-631

offline access method, 382Offline Address Book

configuring, 736-739troubleshooting, 744

Offline Folder File Settingsdialog box, 732

Offline Folders, Remote Mailversus, 740

Offline Folders file, 562offline mode, Cached

Exchange mode, 625-627.oft file extension, 464OLE objects, inserting in

journal entries, 361online access method, 382online help features, 32OOFs (out-of-office

replies), 669opening. See also starting

attachments, 450-451folders, in new window, 53importing versus, 553

multiple windows, 30Personal Folders files, 70

OPML (Outline ProcessorMarkup Language), 885-886

opportunities (BCM)creating, 851-853defined, 839product catalog setup,

853-856reports, 867views, 864

Options dialog box, 327, 476Delegate tab, 507Mail Format tab, 497

editor options, 500HTML format



options, 498signature options, 500stationery and fonts

options, 499Mail Setup tab

account settings, 494-495data files options, 496dial-up options, 496-497send and receive options,

494-496Other tab

archiving options, 505general options, 502-505Navigation Pane options,

505-506Person Names smart tag


options, 506To-Do Bar options, 506

Preferences tabcalendar options,

486-489contact options, 491email options, 481-485journal options, 491-492junk email options,

477-481mobile options, 493

note options, 492search options, 493task options, 490

Spelling tab, 501-502Voice Mail tab, 508

options, message options,448-449. See alsocustomizing, Outlook;Options dialog box

OptionsPagesAddapplication-level event, 807

ordering columns in views,89-93

organization members, creating multiple contactsfor, 198

organization. See PIM(personal information management); storage

Organize command (Toolsmenu), 529

Organize Panecreating rules

coloring incoming messages, 655-656

moving messages tofolder, 654-655

email messages, organizing,529-530

organizingcommand bars, 128RSS feeds, 888-889

Other Settings dialog box,90, 100-102, 235, 339

Other tab (Options dialog box)

archiving options, 505general options, 502-505Navigation Pane options,

505-506Person Names smart tag

options, 507Reading Pane options, 506To-Do Bar options, 506

Out of Office Assistant, 668-672

Outbox folder, 41


984 outcmd.dat file

outcmd.dat file, 122, 134Outline Processor Markup

Language (OPML), 885-886

Outlookas PIM (personal

information management)activity tracking, 142categories, 140-141document tracking, 143labels for

appointments, 142Outlook Today, 141Quick Flag feature, 142Search Folders, 141sharing information, 143third-party tools, 143whether to use, 143-144

customizingAccount Settings dialog

box, 494-495archiving options, 505calendar options,

486-489contact options, 491data files options, 496delegate options, 507dial-up options, 496-497email options, 481-485editor options, 500general options, 502-505HTML format



options, 498journal options, 491-492junk email options,

477-481mail format options, 497Mail Setup dialog

box, 494mobile options, 493Navigation Pane options,

505-506note options, 492Options dialog box, 476Person Names smart tag


options, 506

search options, 493send and receive options,

494-496signature options, 500spelling options, 501-502stationery and fonts

options, 499task options, 490tips for, 509To-Do Bar options, 506voice mail options, 508

help features, 31Help menu options,

34-35newsgroups, 33online help, 32

multiple profilescreating, 29-30troubleshooting, 36

multiple windowsopening, 30troubleshooting, 36

offline accessCached Exchange mode,

730-731email access

configuration, 731-734Offline Address Book,



734-737programming. See

programmingprotocols, list of, 30-31public folders, creating,

696-698Remote Mail, 739

configuring, 741-743Offline Folders

versus, 740repairing, 33-34Ribbon, 118as RSS reader, 880-886. See

also RSS feedsstarting

command-line switches,26-27, 36-37

copying to Startupfolder, 26

in safe mode, 28selecting startup

folder, 28Outlook 2007

address listsimporting from CSV

files, 547-548importing from Excel or

Access, 544-547advantages with Exchange

Server 2007authentication, 748-749Autodiscover feature,

748-750cached mode/

synchronization, 748-749

junk mail filtering, 748, 752

Outlook Anywhere feature, 748-751

Outlook Web Access(OWA), 748, 751-752

email messages, importingfrom Outlook Express,542-544

email settings, importingfrom Outlook Express orEudora, 538-542

file extensions, 916-917files in, 916initial setup, 901-903installing, 898-901integration with

Office 2007, 10message classes, 917-919new features

Autodiscover, 23Cached Exchange mode,

20-21color categories, 19Navigation pane, 16-17Outlook Anywhere, 24Personal Folders file

format, 14Quick Flags, 18-19RSS feeds, 15Search Folders, 19-20status notifications, 23To-Do Bar, 12-14user interface, 11

985pages forms

viewing shared calendars,21-22

with Exchange Server2007, 22-23

Registry keys, 919-920restoring to initial

setup, 905whether to upgrade, 10-11

Outlook Address Book. Seeaddress books

Outlook Anywhere, 723,748-751

configuring, 725-730new features, 24

Outlook databacking up, 548-549

Personal Folders file, 550selected data, 551-553

custom fields,importing/exporting, 558-560

restoringarchived data, 554at startup, 554-555importing Personal

Folders files, 555-556importing versus

opening, 553sharing, 557

Outlook Data Files dialogbox, 496

Outlook Expressemail messages, importing,

542-544email settings, importing,

538-542importing messages, 456

Outlook folder sizes, displaying, 563-565

Outlook icon, adding todesktop, 901

Outlook itemsarchiving, 562-563archiving (automatically)

defining archiving periods, 571-573

turning on AutoArchive,573-574

archiving (manually), 575-576

AutoCreate feature, 67-68categories

assigning, 152-154changing for multiple

items, 156-157viewing, 151

copying/moving betweenfolders, 66-67

creating, keyboard shortcuts, 941-942

deleting, 567deleted item recovery

and Exchange Server,568-569

emptying Deleted Itemsfolder, 568

displaying sizes, 565-567inserting in journal

entries, 361keyboard shortcuts, 940linking with Business

Contact Manager, 860-863moving, troubleshooting, 76private, marking as, 585-586restoring to original

folders, 567Outlook object model, 820,

825, 952Outlook Object Model

Reference, 801Outlook Today, 141

accessing, 162as startup folder, 28customizing

buttons, adding, 171-174Calendar section, 165graphics, adding/

deleting, 169-170message folders, 164-165modifying Registry,


adding, 170-171reasons for, 163-164saving changes, 167startup, 164style, selecting, 166Tasks section, 165-166

troubleshooting, 176with HTML, 167-176

overview, 162-163tasks, 322-324, 331

Outlook VBA, 817, 820application-level events,

responding to, 806-808custom toolbar buttons,

creating, 812-815development environ-

ment, 797debugging tools, 799Project Explorer,

798-799Properties window, 799toolbar buttons, 800

existing Outlook data,manipulating, 808-810

folders, manipulating, 816functions, 797object model, 800-806objects, declaring, 804procedures, 796, 816subs, 796troubleshooting, 815-816userforms, 810-812variables, 796Visual Basic Editor

opening, 796Outlook Object Model

Reference, 801Outlook View Control,

73-76, 170-171Outlook Web Access (OWA),

456, 748, 751-752OWA (Outlook Web Access),

456, 748, 751-752owner permissions,

troubleshooting publicfolders, 718

PPage Setup dialog box,

107, 229pages forms

compose pages, 762-764read pages, 762-764


986 Passport site signs, vulnerabilities

Passport site signs, vulnerabilities, 611

passwords, Personal Foldersfiles, 70, 586

PDAs (personal digital assistants), tasks, 342-343

permission levels, email messages, 610

permissionsExchange Server, 60,

589-590for public folders,

troubleshooting, 718IRM (information rights

management) permissions,setting, 613

on shared templates, troubleshooting, 471

public folders, 698setting, 702-704viewing, 701-702

Person Names smart tagoptions, 507

Personal Folders, securingfiles, 586-587

Personal Folders dialog box, 57

Personal Folders file, 40-41backing up, 550-553closing, 71compacting, 58, 569-571configuring properties,

56-58copying folders, 56creating, 69-71, 563deleting, 71email messages, storing

in, 639home page, associating, 58location of, 550opening, 70renaming, 57restoring, 553

archived data, 554at startup, 554-555importing versus

opening, 553via importing, 555-556

setting as default deliverylocation, 70

sharing, 557size limitations, 42-43troubleshooting, 76, 558usage example, 76-77

Personal Folders file format,new features, 14

Personal Folders file properties dialog box, 56

personal information management. See PIM

personalized menus, creating, 124-126

phone callsautomatic journaling,

configuring, 358-360journal entries, creating

templates for, 467-468,471-473

manual journaling, configuring, 362

Phone Calls view (Journal), 351

Phone Dialer, dialing contacts automatically, 216-218

phone directory print style(contacts), 223, 227

phone numbers. Seetelephone numbers

phrases for dates, 261pictures

adding to contacts, 188-189sending, 419-421

PIM (personal informationmanagement), 140

activity tracking. See Journaladdress books, 248

Contacts folder as, 249-250

LDAP (LightweightDirectory AccessProtocol), 252-254

multiple Contacts foldersas, 250-251

Outlook Address Bookwarning dialog, 249

troubleshooting, 254-255usage example, 255-256

calendarall-day events,

troubleshooting, 297changing appointments/

events, 273-274changing recurring

appointments, 274-275changing time scale, 259converting events to/

from appointments, 267creating appointments,

259-266creating events, 266-268creating holidays,

272-273creating recurring

appointments, 268-271custom views,

creating, 285Date Navigator, 280-282date phrases, 261Day View, multiple days

in, 281Day/Week/Month

view, 277-287deleting appointments/

events, 275deleting duplicate

holidays, 296deleting recurring

appointments, 275emailing, 289-290memo format, printing

in, 287missing events,

troubleshooting, 297Month view, 282-284overview of, 258-259printing appointments/

events, 285-289saving as web page,

290-291Table view, 284-287time zones, 292-294tri-fold format, printing

in, 287-288truncated information,

troubleshooting, 296usage example, 297-299viewing alternate

calendars, 294-296

987Preferences tab

viewing appointments/events, 276-285

viewing recurringappointments, 271-272

viewing reminders, 291-292

Work Week view, 282categories

assigning, 147, 152-154,157-159

changing for multipleitems, 156-157

Color Categories List,147-150

creating, 149defined, 146-147deleting, 149mail merge with,

159-160prioritizing, 149-150renaming, 149usage example, 157-160viewing for Outlook

items, 151color categories, new

features, 19contacts

address information,entering, 185-186

associating with othercontacts, 190-191

attaching files to, 187-188

categories, assigning,189-190, 204-205

Contacts folder, 180-181creating, 181-182creating from email

messages, 195-197custom fields,

193-194, 204deleting birthday/

anniversaryreminders, 203

detailed information,entering, 191-192

digital certificates,adding, 192

display names, troubleshooting, 204

duplicating, 197-200

email addresses/websites,entering, 186-187

filing, 183-184importing from mail

merge files, 200-202importing from vCards,

202-203marking as private,

190-191names, entering, 182-183pictures, adding, 188-189saving, 194-195telephone number,

entering, 184-185updating, 197

entry types, 154creating, 155-156,

363-364selecting, 156

Navigation pane, new features, 16-17

Outlook asactivity tracking, 142categories, 140-141document tracking, 143labels for

appointments, 142Outlook Today, 141Quick Flag feature, 142Search Folders, 141sharing information, 143third-party tools, 143whether to use, 143-144

Outlook Todayaccessing, 162buttons, adding, 171-174Calendar section,

customizing, 165customizing with

HTML, 167-176graphics, adding/

deleting, 169-170message folders,

customizing, 164-165modifying Registry,


adding, 170-171overview, 162-163reasons for customizing,

163-164

saving customizedchanges, 167

startup, customizing, 164style, selecting, 166Tasks section,

customizing, 165-166troubleshooting

customization of, 176Quick Flags, new features,

18-19Search Folders, new

features, 19-20tasks, 258, 342-343

plain text, formatting emailmessages as, 186

plain-text format, 409, 498plain-text messages, 408Planner Options dialog

box, 487planning, meetings, 314-315PlanPlus third-party

tool, 143POP3 (Post Office Protocol

Version 3), 31, 380creating mail accounts,

390-396IMAP compared, 383Send/Receive groups,

400-401ports, defined, 380positioning Notes, 370post items, 62Post Office Protocol 3. See

POP3posting to public folders,

714-715PowerPoint, Ribbon, 118Preferences tab (Options

dialog box)calendar options, 486-489contact options, 491email options, 481-485journal options, 491-492junk email options, 477-481mobile options, 493note options, 492search options, 493task options, 490


988 presence indicator

presence indicator, 437-438previewing attachments, 450Print dialog box, 109, 224Print Preview, keyboard

shortcuts, 945print styles

card style, 112contacts

defining new, 228-229selecting, 223-228

creating, 112-113, 289day/week/month style,

110-111memo style, 110sharing, 114table style, 107-110usage example, 114-116

printingappointments/events,

285-289attachments, 449contacts, 223-229custom forms, 821-824email messages, 449, 460Notes, 374

priorities for appointments,selecting, 261

prioritizing categories, 149-150

Privacy Options page (TrustCenter), 602

privatemarking appointments

as, 265marking contacts as,

190-191marking items as, 585-586

procedures, VBA (VisualBasic for Applications), 796, 816

product catalogs (BCM), setting up, 853-856

Products and Services dialogbox, 853

profile settings, RPF files,910-911

profilesautomatic configuration,

748-750creating, 402-404multiple profiles

creating, 29-30troubleshooting, 36

Programmability GroupPolicy settings, 911-912

Programmatic Access page(Trust Center), 606-607

programmingfolder home pages, 73-76transferring information

to/from databases, 825,830-832

with CDO object model,826-829

with COM add-ins, 820,828-829

with custom forms, 820-824with Outlook object model,

820, 825with Outlook VBA, 820

Project, Ribbon, 118Project Explorer (VBA),

798-799projects. See business

projects (BCM)properties

Contacts folder, configuring, 64-65

controls, setting on, 769-772

Exchange Server mailbox,configuring, 59-60

fields, 952-959folders, configuring, 61-64forms, setting, 775-777of RSS feeds, modifying,

887-888Personal Folders file,

configuring, 56-58public folders, setting,

698-699referencing in custom

forms, 821VBScript, 782

Properties page, forms properties, 775-777

Properties window (VBA), 799

protocolsdefined, 380Exchange, 382-390HTTP, 381, 397-398IMAP, 380-381, 396-397list of, 30-31POP3, 380, 390-396selecting, 382-383SMTP, 380TCP, 380

proxy servers, OutlookAnywhere configuration,726-727

.pst file extension, 40, 365

.pst files, searching for, 554Public Folder Favorites, 635public folders


applications with, 709help desk systems,

713-714message boards, 710-712

associating forms with, 699-700

creating, 696-698creating rules, 706-709default item types,

troubleshooting, 717-718for file sharing, 715-716offline access, 716-717owner permissions,


700-701setting permissions, 702-704setting properties, 698-699usage example, 718-720viewing permissions,

701-702public keys, senders,

saving, 599

989remote access

Publish Form As dialog box,780-781

publishingcustom forms, 780-781,

788-789forms, 464

QQuick Access toolbar,

118-119, 133-134Quick Click, assigning

categories, 152-153Quick Flag feature,

18-19, 142QuickFind Contacts tool,

contacts, finding, 512-513Quit application-level

event, 807

RRADIUS servers, RRAS

configuration, 725read messages, marking as,

439, 446read pages (forms), compose

pages, 762-764read receipts, 446-447, 485readers. See RSS readersreading

email messages, 446-447messages, IRM (information

rights management), 613-614

Reading Pane, 338, 437-439security in, 443-445signed messages,

information displays, 597viewing message headers,

438, 442Reading Pane (Journal),

352, 506Reading Pane dialog

box, 439

Really Simple Syndication.See RSS feeds

Rearrange Commands dialogbox, 123-124

rearranging commands, command bar, 123-124

reassigning tasks, 334recalling email messages,

Exchange Server, 643-644receive options, 494-496receiving email messages

encrypted email messages,600-601

signed email messages, 597-598

recording macros, 813recurring appointments


recurring taskscreating, 329-331deleting, 344

redemption, VBScript, 790References dialog box,

801-802referencing custom form

fields/properties, 821Registry

accessing blocked attachments, 454-455

as storage location, 43backing up, 929

in Windows Vista, 932in Windows XP, 930-931

creating entry types, 155-156, 363-364

described, 928editing, 616-617hives

defined, 928in Registry Editor, 928

importance of, 928keys

copying, 936-937defined, 928

editing, 934-936exporting, 931-932in Registry Editor, 928Outlook 2007, 919-920

modifying for OutlookToday changes, 173-176

resources for information, 937

restoring, 932searching, 932-934subkeys

adding, 934copying, 936-937defined, 928deleting, 934editing, 934-936in Registry Editor, 928

viewing, 928-929Registry editing add-in, 455Registry Editor, viewing

Registry, 928-929relaying, defined, 394Reminder application-level

event, 807Reminder procedure

(VBA), 816reminder times, changing

tasks, 327reminders

deleting, 203for appointments,

setting, 262tasks

automatically creating, 327

triggering, 343troubleshooting, 461viewing, 291-292

remote accessonline access versus,

722-723Outlook Anywhere,

configuring, 725-730RRAS, configuring, 723-725types of, 723usage example, 744-746VPN, configuring, 725


990 Remote Mail

Remote Mail, 739configuring, 741-743defined, 390Offline Folders versus, 740

removing. See deletingrenaming

categories, 149columns, customizing

views, 104Contacts folder, 65custom toolbars, 133folders, 56, 62Personal Folders file, 57shortcut groups, 48

reordering rules, 666-668repairing Outlook, 33-34replying

to email messages, 457to public folders, 715

reports, Business ContactManager, 864-867

repositioning commands,toolbars, 130

requests, tasksaccepting, 343disappearing requests, 343

requirements,Office 2007, 898

resizingcolumns in views, 89-91Notes, 370, 375

Resource Kitdocumentation, 913multiple languages,

installing, 909Office Customation Tool,

908-909older versions of office,

collaborating with, 909-910

Outlookdefault security behavior,

911-913profile configuration,

910-911Resource Scheduling dialog

box, 488resources, meetings, 311-312

resources available. See alsohelp features; troubleshooting

books, 925Microsoft Help and Support

Center, 922Microsoft Knowledge Base,

922-923Microsoft Support

Webcasts, 923newsgroups, 924-925websites, 924

response status, meetingattendees, 312-313

responses, VBA (Visual Basicfor Applications), 806-808

restoringarchived items to original

folders, 577-578Business Contact

Manager, 869Outlook 2007 to initial

setup, 905Outlook data

archived data, 554at startup, 554-555importing Personal

Folders files, 555-556importing versus

opening, 553Outlook items, to original

folders, 567Registry, 932views, 104

reusing searches, AdvancedFind function, 528

Ribbon, 121groups, 119maximizing, 119minimizing, 119Outlook 2007, 118Quick Access toolbar, 119tabs, 118-120

Rich Site Summary. See RSSfeeds

rich text format. See RTF(rich text format)

Routing and Remote AccessServices. See RRAS

RPC over HTTP. SeeOutlook Anywhere

RPC proxy servers, OutlookAnywhere configuration,726-727

RPF files, creating, 910-911RRAS (Routing and Remote

Access Services), 723-725RSS Bandit, 880RSS feeds

accessing, 880-882adding to Outlook, 882-886creating rules for, 891-894defined, 880deleting, 887flagging, 888forwarding, 888history of, 880modifying properties,

887-888new features, 15organizing, 888-889sharing, 889-890troubleshooting, 891

RSS readers. See alsoRSS feeds

list of, 880Outlook as, 880-886

RTF (rich text format), 498email messages, mail client

interpretation, 409formatting email messages

as, 186HTML, compared, 408

rulesauto-reply messages,

creating, 468-470client-side rules versus

server-side rules, 653-654creating, for public folders,

706-709defined, 652for RSS feeds, creating,

891-894Organize Pane

coloring incoming messages, 655-656

moving messages tofolder, 654-655

991security

Out of Office Assistant,668-672

Rules and Alerts dialog box, 656

copying rules, 665existing messages,

creating rules from,662-663

existing messages, running rules on, 664

importing/exportingrules, 665-666

reordering rules, 666-668scratch, creating rules

from, 662templates, creating rules

from, 657-662troubleshooting, 555, 679types of, 652-653usage example, 680-681

Rules and Alerts dialog boxcopying rules, 665creating rules, 656-656

from existing messages,662-663

from scratch, 662from templates, 657-662

importing/exporting rules,665-666

reordering rules, 666-668running rules, 664

runningmacros, 813rules on existing

messages, 664RWZ files, 665

SS/MIME (Secure

Multipurpose Internet MailExtensions), 31

safe mode, starting Outlook, 28

Safe Recipients list, 479,677-678

Safe Senders list, 478, 675-677

savingAdvanced Find

searches, 528attachments, 451calendar as web page,

290-291contacts, 194-195Notes

as templates, 373file formats for, 372in folders, 371on desktop, 372

Outlook Today changes, 167sender public keys, 599templates, 465, 471

schedules, Outlook Today,tasks, 322-324

schedulingappointments, with

contacts, 220meetings

advanced options, 313-314

calendars, 305-313Exchange Server, 308time zones, 314-315troubleshooting, 316with contacts, 220

Scheduling Assistant, planning meetings, 306-308

SCL (spam confidence level), 673

scope of views, 106scratch, creating rules

from, 662Script Editor, scripts,

creating, 783-790scripts, creating custom

forms, 783-790scrollbars for Notes,

troubleshooting, 375Search Folders, 141

Categorized Search Folders,534-535

creating, 530-534Search folders

creating for RSS feeds, 892-894

new features, 19-20

search locations, AdvancedFind function, 519

search options, 493searching

Advanced Find functioncreating, 520-525reusing, 528saving, 528starting, 525

contacts, 211-215, 512-513folders, 134for .pst files, 554information, 512LDAP entries, 254Registry, 932-934

Secure MultipurposeInternet Mail Extensions.See S/MIME

Secure Sockets Layer (SSL),defined, 396

security, 584attachments, 421, 451

accessing blocked attachments, 454-457

file extensions blocked,list of, 452-454

email messagescertificates, 590-595encrypted email

messages, 599-601signed email messages,

595-598Exchange Server, 587


in Reading Pane, 443-445IRM (information rights

management), 609configuring, 610-614reading messages,

613-614setting permissions, 613

items, marking as private,585-586

passwords, Personal Foldersfiles, 70

Personal Folders files, 586-587


992 security

Trust Center, 601Add-Ins page, 602Automatic Download

page, 604-605Email Security page,

603-604Macro Security page,

605-606Privacy Options

page, 602Programmatic Access

page, 606-607Trusted Center page, 602

virus protection, 607-608security behavior, Outlook,

911-913Select Additional Moderators

dialog box, 712Select Contacts dialog box,

215-216, 263, 426Select Members dialog

box, 237Select Names dialog box,

249, 410, 413selected data, backing up,

551-553selecting

columns to display in views,91-94

entry types, 156Journal views, 352locations for

appointments, 261Notes, multiple Notes, 375priorities for

appointments, 261protocols, 382-383startup folder, 28style, Outlook Today, 166templates, 466

send and receive options,494-496

Send/Receive groupscreating, 398-402, 405-406multiple groups, 402

Send/Receive groups(Exchange Server), 630-631

Send/Receive Groups dialogbox, 494-496, 735, 738

Send/Receive Settings dialogbox, 716

sender public keys, saving, 599

sendingemail messages

automatically, 36-37certificates, 590-595encrypted email

messages, 599-600Exchange Server,

640-647from other applications,

428-429on behalf of another

user, 690-691settings, 423-427signed email messages,

595-596letters, contacts, 218-219links to public folders, 698meeting requests, 467Notes as email

messages, 375pictures, 419-421read receipts, 446-447updates, meeting

attendees, 312Sent Items folder, 41separators, 128server authentication, spam

and, 394server timeouts, trouble-

shooting, 743server-side distribution lists,

Exchange Server, 684-687server-side rules

client-side rules versus, 653-654

defined, 653servers, Exchange Server, 622

Outlook client, 623security, 587-590

Set Quick Click dialog box, 152

setting. See also configuringIRM (information

rights management) permissions, 613

properties, forms, 775-777setup.ini file, 908shared calendars, viewing,

21-22SharePoint Services, 316-319SharePoint. See Windows

SharePoint Servicessharing

Business Contact Managerdata, 874

calendarsExchange Server,

302-303Free/Busy dialog box,

303-304via email, 289-290with contacts, 304

contactsContacts folders,

241-243individual contacts,

243-245folders, 56information, 584Outlook data, 557print styles, 114RSS feeds, 889-890SharePoint Services shared

meeting workspaces, 316-319

templates, 470-471sharing files with public

folders, 715-716sharing information, 143ShortcutContextMenu-

Display application-levelevent, 807

Shortcuts content pane, 45,48-49

shortcuts. See keyboardshortcuts

Show Fields dialog box, 91-93

993system requirements, Office 2007

signature options, 500signatures

creating, 414-416deleting, 415-416digital signatures, 423-425inserting, 416

Signatures and Stationerydialog box, 499

Simple Mail TransferProtocol (SMTP), 31, 380

size limitations, storagecapacity, 42-43

sizing. See resizingof mailboxes, 731of Outlook folders,

displaying, 563-565of Outlook items,

displaying, 565-567Slovak, Ken, 455small booklet print style

(contacts), 223, 227SMTP (Simple Mail Transfer

Protocol), 31, 380software

antivirus software, purchasing, 607

Windows RightsManagement Client software, installing, 611

Sort dialog box, 97sort order

for customized views, 97-98in arrangements, 86

sorting columns in tableview, 81

spam. See junk emailspam confidence level

(SCL), 673Special Edition Using Visual

Basic 6, 758Spelling tab (Options dialog

box), 501-502SQL (Structured Query

Language), 100

SSL (Secure Sockets Layer), 396

standard forms, customforms, 760

Standard toolbar, 121starting

in offline mode, 734Outlook

command-line switches,26-27, 36-37

copying to Startupfolder, 26

in safe mode, 28multiple windows, 36selecting startup

folder, 28startup

Outlook Today, customizing, 164

restoring Outlook data at,554-555

StartUp application-levelevent, 807

Startup folder, copyingOutlook to, 26

startup folderOutlook Today as, 28selecting, 28

startup switches. Seecommand-line switches

stationary, 429-431stationery options, 499status notifications, new

features, 23sticky notes. See Notesstorage

Exchange Server, 42Exchange Server email

accounts, 638-640locations for, 43Personal Folders file, 40-43usage example, 76-77

storage limits, PersonalFolders file format, 14

storage requirements, forjournaling, 141

StoreContextMenuDisplayapplication-level event, 807

storingemail messages

Exchange Server, 638-639

Personal Folders files, 639

information, 584Structured Query Language

(SQL), 100style, Outlook Today, 166subkeys. See also keys

adding, 934copying, 936-937defined, 928deleting, 934editing, 934-936in Registry Editor, 928

subroutines, script, 783subs, VBA (Visual Basic for

Applications), 796subtasks, master tasks, 346Summer style (Outlook

Today), 166support. See help features,

resources availableswapping time zones, 489synchronization

Cached Exchange mode,Exchange Server, 626-627

improvements to, 748-749options, configuring,

734-737synchronizing contacts and

business contacts (BCM),843. See also sharing

syntaxcustom forms, scripts,

783-787VBScript, 783-785

system requirements, Office 2007, 898


994 tab-separated values files, importing

Ttab-separated values files,

importing, 547-548table groups, keyboard

shortcuts, 948table print style, 107-110table style, printing

Notes, 374table view, 81-82, 284-285

arrangements, 86-87customizing, 101-102in Journal, 354keyboard shortcuts, 948printing in, 287Tasks folder, 335

tabs, Ribbon, 118-120task form, Details page, 326Task Recurrence dialog box,

329-331TaskPad. See Daily Task Listtasks, 322, 345

appointments, compared, 322

assignments, 332-333accepting, 334declining, 334tracking, 334

categorizing, 328-329completing, 331contacts

adding to, 328assigning to, 220

creatingdragging email, 324from Calendar

entries, 342from email messages,

341-342, 460Tasks folder, 324-329

Daily Task List, 258, 340-341

grouping, 346items, searching for,

524-525manual journaling,

configuring, 362mobile devices, 342-343

options, 490Outlook Today,

customizing, 165-166reassigning, 334recurring tasks

creating, 329-331deleting, 344

reminder times, changing, 327

remindersautomatically

creating, 327triggering, 343

requestsaccepting, 343disappearing

requests, 343subtasks, entering, 346Tasks folder, views, 335-339Timeline view, 347To-Do’s versus, 436troubleshooting, 343-344

Tasks content pane, 45Tasks folder, 41, 345

flagged items, viewing, 12Navigation Plane, 325sharing, Exchange Server,

691-693tasks, creating in, 324-329views, 338-339

arrangements, 337Day/Week/Month view,

335-337Table view, 335Timeline view, 335-336

TCP (Transmission ControlProtocol), 380

technical support. See helpfeatures, resources available

telephone calls. Seephone calls

telephone numbers, enteringfor contacts, 184-185

templatesassigning to toolbar

buttons, 468contacts templates, creating

multiple contacts fromsame company, 467-468

creating contacts with, 198-200

creating rules from, 657-662editing, 470email templates

creating, 465creating auto-reply

messages, 468-470sending meeting

requests, 467forms versus, 464-465journal templates, creating,

467-468, 471-473saving, 465, 471saving Notes as, 373selecting, 466sharing, 470-471usage example, 471-473

testing forms, 780text, formatting, 941text boxes, keyboard

shortcuts, 944text format, binary format

versus (in Registrysearches), 933

Thawte, digital certificates, 616

third-party tools, PIM functionality, 143

ThisOutlookSessionevent, 816

threads. See conversationstime bar in calendar,

changing, 279-281time scale on calendar,

changing, 259time stamps, in Notes, 371Time Zone dialog box,

293, 489time zones, 292-294

all-day events and, troubleshooting, 297

meetings, planning around,314-315

swapping, 489Timeline view, 82-83

in Journal, 353-354keyboard shortcuts, 949

995Trust Center

tasks, 347Tasks folder, 335-336

timeout values, troubleshooting, 743

To-Do Barclosing, 81, 436hiding, 12, 436-437new features, 12-14options, 506viewing, 81

To-Do’s, tasks versus, 436toolbar buttons

creating, VBA (Visual Basicfor Applications), 812-815

templates, assigning to, 468toolbars

Advanced toolbar, 121commands,

repositioning, 130creating, 132-133custom toolbars

deleting, 133renaming, 133

customizing, 122-135drop-down lists, modifying,

130-131Mini toolbar, 118-119Quick Access toolbar,

118-119, 133-134separators, 128Standard toolbar, 121VBA (Visual Basic for

Applications), 800Toolbars command (View

menu), 133tools, Mailbox Cleanup tool,

578-580Tools menu commands

Account Settings, 628Customize, 122Forms, 760Folder Options, 134Instant Search, 212,

513-517Macro, 813Macros, 796Organize, 529References, 801Trust Center, 595, 601

trackingactivities, 142, 222. See also

Journalassigned tasks, 334documents, 143email messages, 425

Tracking Options dialog box, 485

transferring informationto/from databases, 825,830-832

Transmission ControlProtocol (TCP), 380

tri-fold format, printing in,287-288

trifold print style, 110troubleshooting. See also

help features; resourcesavailable

address books, 254-255attachments, 431AutoArchive, 580AutoComplete, 255automatic journaling, 365Business Contact

Manager, 875Cached Exchange

mode, 744calendar

all-day events, 297duplicate holidays, 296missing events, 297truncated

information, 296categories, 156-157CDO (Collaboration

Data Objects) programming, 829

contactscustom fields, 204deleting birthday/

anniversary reminders, 203

display names, 204custom forms, 790-792customizing Outlook

Today, 176email message attachments,

615-616

encrypted email messages, 615

Exchange Server, 693Exchange Server email

accounts, 647-648grouping fields for

customized views, 113holidays, 508imported journal

entries, 365information store

properties, 580mail accounts

AOL, 404multiple inboxes with

Hotmail, 405name resolution, 404

meeting requests, 509meetings, 316moving messages, 76multiple profiles, 36multiple windows, 36offline access, 743Personal Folders files,

76, 558printing email

messages, 460public folders

owner permissions, 718setting default item

types, 717-718reminders, 461resizing Notes, 375RSS feeds, 891rules, 555, 679saving templates, 471scrollbars for Notes, 375shared templates, 471sharing print styles, 114tasks, 343-344VBA (Visual Basic for

Applications), 815-816truncated calendar informa-

tion, troubleshooting, 296Trust Center

Add-Ins page, 602Automatic Download page,

604-605Email Security page,

603-604


996 Trust Center

Macro Security page, 605-606

Privacy Options page, 602Programmatic Access page,

606-607security settings, 601Trusted Publishers

page, 602Trust Center command

(Tools menu), 595, 601Trust Center dialog box, 444Trusted Publishers page

(Trust Center), 602two-line Inbox view, 440-441Type a Question for Help

box, 121

UUI. See user interfaceUnicode, 373Unicode Personal Folders

file, 14, 69unmoderated message

boards, creating, 710unread items, displaying

number of, 62Unread Mail Search

Folder, 535updates, meeting

attendees, 312updating contacts, 197upgrading

to Exchange Server 2007,752-753

to Outlook 2007, 10-11user accounts. See profilesuser interface

Microsoft Office 2007, 118-120

new features, 11user-defined fields. See

custom fieldsUserForm command (Insert

menu), 810

userformscreating, VBA (Visual

Basic for Applications),manipulating, 810-812

renaming, 810

Vvalidation rules, creating

forms, 772-774variables, VBA (Visual Basic

for Applications), 796VBA (Visual Basics for

Applications). SeeOutlook VBA

VBScriptcontrol events, 786-787control values, 786custom forms

enhancing with, 781events, 783methods, 782-783objects, 782properties, 782

events, 787-788proper syntax, 783-785redemption, 790

vCalendar, 31vCards, 31, 208

importing contacts, 202-203individual contacts, sharing,

243-245Outlook, support for, 243

VeriSign, digital certificates, 616

versions, older versions, 909-910

versions of Outlook,Personal Folders file access, 69

View Control. See OutlookView Control

View menu commandsObject Browser, 801Toolbars, 133

ViewContextMenuDisplayapplication-level event, 807

viewingalternate calendars, 294-296alternative calendars, 488appointments/events,

276-285attachments, 450-451blocked external content,

444-445categories for Outlook

items, 151Contacts folder in address

book list, 250-251email messages, 436

arrangements and intelli-gent groupings, 441

AutoPreview, 442-443in conversations,

447-448message headers,

438, 442options, 448-449Reading Pane, 437-439security in Reading Pane,


440-441flagged items, in Tasks

folder, 12Group By header, 97multiple days, in Day

View, 281multiple months, in Date

Navigator, 280-281multiple time zones,

293-294multiple weeks, in Date

Navigator, 282Outlook folder sizes,

563-565Outlook items sizes,

565-567permissions for public

folders, 701-702recurring appointments,

271-272Registry, 928-929reminders, 291-292shared calendars, 21-22tasks, 258To-Do Bar, 81week numbers in

Journal, 351

997wizards

viewsarrangements, 86-87Business Cards view, 84Business Contact Manager,

863-864Calendar view, keyboard

shortcuts, 947Card view, 82-84

customizing, 102keyboard shortcuts, 946

contactsAddress Card view, 230advanced view options,

231-234automatic formatting,

235-236Business Card view, 229By Category view, 231filtering, 234-235in-cell editing, 235

creatingfrom existing views,

105-106from scratch, 106

customizing, 87-89automatic formatting,

102-103automatically

resizing/orderingcolumns, 90-91

filtering items, 98-100formatting columns, 104grouping items,

94-96, 113manually resizing/

ordering columns, 89-90

selecting columns to display, 91-94

sorting items, 97-98Day view, keyboard

shortcuts, 947day/week/month view,

84-85defining available, 107deleting, 107fields, 81icon view, 84-85in Journal, 351

By Type view, 352-353customizing, 353-355selecting, 352

intelligent grouping, 87-88list of, 80-81print styles

card style, 112creating, 112-113day/week/month style,

110-111memo style, 110sharing, 114table style, 107-110

restoring, 104scope of, 106Table view, 81-82,

101-102, 948Tasks folder, 338-339

arrangements, 337Day/Week/Month view,

335-337Table view, 335Timeline view, 335-336

Timeline view, 82-83, 949usage example, 114-116

Virtual Private Network(VPN), 723-725

virus protection, 607-608viruses. See also security

I Love You virus, 608, 758Melissa virus, 608, 758

Visual Basic Editoropening, 796Outlook Object Model

Reference, 801Visual Basics for

Applications (VBA). SeeOutlook VBA

Visual InterDev, 169Voice Mail tab (Options

dialog box), 508voting buttons, 425, 644-649VPN (Virtual Private

Network), 723-725

WWatches window (VBA), 800web beacons, 444web bugs, 444

web functionality keyboardshortcuts, 941

web pagessaving calendar as, 290-291setting for public folders,

700-701webcasts, defined, 923websites

entering for contacts, 186-187

for Outlook information, 924

week numbers, viewing inJournal, 351

weekly print style, 110weekly recurrence pattern

(appointments), 269weeks, viewing multiple in

Date Navigator, 282Windows, keyboard

shortcuts, 945windows

multiple windows, 30, 36opening folders in, 53

Windows Live, mapping contacts, 222-223

Windows Registry. SeeRegistry

Windows RightsManagement Client software, installing, 611

Windows SharePointServices

alerts, configuring, 672-673shared meeting workspaces,

sharing, 316-319Windows Vista, backing up

Registry, 932Windows XP, backing up

Registry, 930-931Winter style (Outlook

Today), 166wizards

Account Settings Wizard, 628

Exchange Server Settingswizard, 633


998 wizards

Mail Merge, 218-219Office Customation Wizard,

908-911Word

printing custom forms, 821-824

Ribbon, 118work environment

information, entering forcontacts, 191

work weekconfiguring, 486in calendar, changing, 278

Work Week view, 282working hours in calendar,

changing, 278workspaces, meeting

workspaces, 316-319wrappers, script, 783WunderBar. See

Navigation Pane

X–ZXPrint add-in, 821

yearly recurrence pattern(appointments), 270

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