increasing the impact of hr
TRANSCRIPT
![Page 1: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/1.jpg)
TitleHR Trends and increasing
the impact of HR
Tom HaakHR Trend Institute
May 11, 2015
![Page 2: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/2.jpg)
What will I discuss with you?
Ingredients to increase the impact of HR
The world is changing(8 trend areas and the opportunities for HR )
![Page 3: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/3.jpg)
About me
![Page 4: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/4.jpg)
HR Road Map
Gap
Strategy
Culture? Capabilities?
HR Interventions
![Page 5: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/5.jpg)
The world is changing(8 trend areas and the opportunities for HR )
Part 1
![Page 6: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/6.jpg)
8 trend areas
1
2
3
4
5
6
7
8
![Page 7: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/7.jpg)
Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
Is HR usingthe trends?
![Page 8: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/8.jpg)
1. From Hierarchy to Network
1
![Page 9: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/9.jpg)
Title
The importance of networks
A
![Page 10: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/10.jpg)
Kotter:Accelerate
![Page 11: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/11.jpg)
11
Heineken Ignite
![Page 12: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/12.jpg)
12
![Page 13: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/13.jpg)
2.Invasion of smart tech
Including HR
Analytics!
![Page 14: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/14.jpg)
14
Hitachi Business Microscope
![Page 15: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/15.jpg)
Influencing emotions
![Page 16: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/16.jpg)
16
![Page 17: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/17.jpg)
Joy & pride
Muse: analyzing emotions in e-mail
![Page 18: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/18.jpg)
18
Enterprise Behavioral MatchingSatmap (satmapinc.com)
![Page 19: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/19.jpg)
19
Smart buildings
![Page 20: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/20.jpg)
AI:Amelia by IPsoft
![Page 21: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/21.jpg)
21
DKV: Artificial Intelligence in the boardroom
![Page 22: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/22.jpg)
22
HR Analytics: IBM/Kenexa
![Page 23: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/23.jpg)
23
Globallyconnected
![Page 24: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/24.jpg)
![Page 25: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/25.jpg)
25
![Page 26: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/26.jpg)
26
Tours with Locals
![Page 27: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/27.jpg)
Making Fun isserious business
![Page 28: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/28.jpg)
The wasibi waiter
![Page 29: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/29.jpg)
29
Adobe Kick Box
L
![Page 30: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/30.jpg)
CoolBlue on Google streetview
![Page 31: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/31.jpg)
31
SocialCredit Code China
L
![Page 32: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/32.jpg)
From Gen X to Gen Y to Gen Z
A generational shift
![Page 33: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/33.jpg)
Ageing population
![Page 34: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/34.jpg)
34
![Page 35: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/35.jpg)
35
ARCADIS Global Shapers
![Page 36: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/36.jpg)
BeautifulbeyondPractical
or PurposebeforePecunia
![Page 37: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/37.jpg)
Human nature does not change(so fast)
What are people looking for?• Security• A sense of belonging• Clear goals• Being heard• Challenges• Success• Support from the top• Attention• ……..• ……..
![Page 38: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/38.jpg)
Individualisation possibillities increasing
• Not: one size fits all• Big Data enables individualisation• HR using marketing techniques
![Page 39: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/39.jpg)
Philips Healthcare:improving the Patient Exprience
![Page 40: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/40.jpg)
Sitting is the new smoking
![Page 41: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/41.jpg)
Sitting is the new smoking
Visser, Rietveld & Rietveld
![Page 42: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/42.jpg)
42
![Page 43: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/43.jpg)
Zappos HQ in downtown Las Vegas
![Page 44: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/44.jpg)
44
CasualCollision
![Page 45: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/45.jpg)
45
![Page 46: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/46.jpg)
At AMAZON meetings start with 30 minutes silence
![Page 47: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/47.jpg)
47
From Big is Beautiful to
Fast eats slow
![Page 48: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/48.jpg)
![Page 49: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/49.jpg)
49
L
![Page 50: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/50.jpg)
Change management:From BIG BANG change programs
to (small) experiments
![Page 51: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/51.jpg)
Scrum
![Page 52: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/52.jpg)
Design Thinking: the process
Empathize
Define
Ideate
Prototype
Test
![Page 53: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/53.jpg)
53
IBM CIO Jeff Smith
Developing a culture based on four priorities:
• Clarity is more important than certainty• Course correction is more important than perfection• Self-directed teams work better than command and control• Innovation is for everyone, not just the selected few
![Page 54: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/54.jpg)
Trends and HR practices
![Page 55: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/55.jpg)
Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
Is HR usingthe trends?
![Page 56: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/56.jpg)
Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
![Page 57: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/57.jpg)
Part 2
Ingredients to increase the impact of HR
![Page 58: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/58.jpg)
58
BIGopportunitiesfor HR
![Page 59: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/59.jpg)
HR with impact …
1. Speaks the language of the business
![Page 60: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/60.jpg)
HR with impact …
2. Works multidisciplinary
![Page 61: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/61.jpg)
HR with impact …
3. Is more leader than follower
![Page 62: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/62.jpg)
HR with impact …
4. Has clear principles– Guardian of the values– Deaing with ethical dilemma’s
5. Is flexible
![Page 63: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/63.jpg)
HR with impact …
6. Has a sense of humor
![Page 64: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/64.jpg)
HR with impact …
7. Likes to experiment
![Page 65: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/65.jpg)
HR with impact …
8. Can implement
![Page 66: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/66.jpg)
HR with impact …
9. Dares to innovate
![Page 67: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/67.jpg)
HR with impact …
10.Has a strong network
![Page 68: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/68.jpg)
HR with impact …
11.Can calculate (HR analytics)
![Page 69: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/69.jpg)
![Page 70: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/70.jpg)
HR with impact …
12.Comes with practical solutions
![Page 71: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/71.jpg)
HR with impact also…
• Does not discuss everything at the top of the organisation
• Looks for change at the edges, not the core
• Involves high potentials
![Page 72: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/72.jpg)
HR with impactAspect
1. HR speaks the language of the business2. HR works multidisplinary3. HR is more leader than follower4. HR has clear principles5. HR is flexible6. HR has a sense of humor7. HR likes to experiment8. HR can implement9. HR dares to innovate10. HR has a strong network11. HR can calculate12. HR comes with practical solutions
![Page 73: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/73.jpg)
HR with impactAspect
1. HR speaks the language of the business2. HR works multidisplinary3. HR is more leader than follower4. HR has clear principles5. HR is flexible6. HR has a sense of humor7. HR likes to experiment8. HR can implement9. HR dares to innovate10. HR has a strong network11. HR can calculate12. HR comes with practical solutions
![Page 74: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/74.jpg)
Determining the HR Road Map
A. What is the Company strategy?
A’. What are the current
issues?
B. What are the capabilities we need to
strengthen?• Leadership• Technical/Functional• Operational
C. What is the culture we need, to avoid issues and
to be successful?
D. What is the gap with the current situation?
Clever use ofHR Analytics
E. What are the priorities?
What is our plan?
• Focus! • Preference for high impact/
low effort initiatives
F. What capabilities and what organisation do we need in HR to implement
the plan?
• Mission/ vision• Roles & responsibilities• External partners • Program/ project mgt• Communication• Measurement
Recruitment/ Selection
Staffing/ Succession Mgt
Training/ Development
Talent Development
Performance Man
Compensation & Benefits
Internal communication
HR Trend Scan
74
![Page 75: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/75.jpg)
75
Thx for your feedback and suggestions!
• @hrtrendinst• @tomwhaak• Hrtrendinstitute.com• Flipboard
![Page 76: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/76.jpg)
76
![Page 77: Increasing the impact of HR](https://reader037.vdocuments.us/reader037/viewer/2022110123/55b6e086bb61eb5a268b45f6/html5/thumbnails/77.jpg)
77