Download - Increasing the impact of HR
TitleHR Trends and increasing
the impact of HR
Tom HaakHR Trend Institute
May 11, 2015
What will I discuss with you?
Ingredients to increase the impact of HR
The world is changing(8 trend areas and the opportunities for HR )
About me
HR Road Map
Gap
Strategy
Culture? Capabilities?
HR Interventions
The world is changing(8 trend areas and the opportunities for HR )
Part 1
8 trend areas
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Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
Is HR usingthe trends?
1. From Hierarchy to Network
1
Title
The importance of networks
A
Kotter:Accelerate
11
Heineken Ignite
12
2.Invasion of smart tech
Including HR
Analytics!
14
Hitachi Business Microscope
Influencing emotions
16
Joy & pride
Muse: analyzing emotions in e-mail
18
Enterprise Behavioral MatchingSatmap (satmapinc.com)
19
Smart buildings
AI:Amelia by IPsoft
21
DKV: Artificial Intelligence in the boardroom
22
HR Analytics: IBM/Kenexa
23
Globallyconnected
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26
Tours with Locals
Making Fun isserious business
The wasibi waiter
29
Adobe Kick Box
L
CoolBlue on Google streetview
31
SocialCredit Code China
L
From Gen X to Gen Y to Gen Z
A generational shift
Ageing population
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35
ARCADIS Global Shapers
BeautifulbeyondPractical
or PurposebeforePecunia
Human nature does not change(so fast)
What are people looking for?• Security• A sense of belonging• Clear goals• Being heard• Challenges• Success• Support from the top• Attention• ……..• ……..
Individualisation possibillities increasing
• Not: one size fits all• Big Data enables individualisation• HR using marketing techniques
Philips Healthcare:improving the Patient Exprience
Sitting is the new smoking
Sitting is the new smoking
Visser, Rietveld & Rietveld
42
Zappos HQ in downtown Las Vegas
44
CasualCollision
45
At AMAZON meetings start with 30 minutes silence
47
From Big is Beautiful to
Fast eats slow
49
L
Change management:From BIG BANG change programs
to (small) experiments
Scrum
Design Thinking: the process
Empathize
Define
Ideate
Prototype
Test
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IBM CIO Jeff Smith
Developing a culture based on four priorities:
• Clarity is more important than certainty• Course correction is more important than perfection• Self-directed teams work better than command and control• Innovation is for everyone, not just the selected few
Trends and HR practices
Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
Is HR usingthe trends?
Trend 0Does not use
the trend
1Benchmark
today
2Early
Adapters
3Real
Trend Setters
4Far away!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation
From X to Y to Z: a generational shift
Making fun is serious business
Purpose before pecunia / beautiful beyond practical
From big is beautiful to fast eats slow
From Big Bang change programs to small experiments
Part 2
Ingredients to increase the impact of HR
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BIGopportunitiesfor HR
HR with impact …
1. Speaks the language of the business
HR with impact …
2. Works multidisciplinary
HR with impact …
3. Is more leader than follower
HR with impact …
4. Has clear principles– Guardian of the values– Deaing with ethical dilemma’s
5. Is flexible
HR with impact …
6. Has a sense of humor
HR with impact …
7. Likes to experiment
HR with impact …
8. Can implement
HR with impact …
9. Dares to innovate
HR with impact …
10.Has a strong network
HR with impact …
11.Can calculate (HR analytics)
HR with impact …
12.Comes with practical solutions
HR with impact also…
• Does not discuss everything at the top of the organisation
• Looks for change at the edges, not the core
• Involves high potentials
HR with impactAspect
1. HR speaks the language of the business2. HR works multidisplinary3. HR is more leader than follower4. HR has clear principles5. HR is flexible6. HR has a sense of humor7. HR likes to experiment8. HR can implement9. HR dares to innovate10. HR has a strong network11. HR can calculate12. HR comes with practical solutions
HR with impactAspect
1. HR speaks the language of the business2. HR works multidisplinary3. HR is more leader than follower4. HR has clear principles5. HR is flexible6. HR has a sense of humor7. HR likes to experiment8. HR can implement9. HR dares to innovate10. HR has a strong network11. HR can calculate12. HR comes with practical solutions
Determining the HR Road Map
A. What is the Company strategy?
A’. What are the current
issues?
B. What are the capabilities we need to
strengthen?• Leadership• Technical/Functional• Operational
C. What is the culture we need, to avoid issues and
to be successful?
D. What is the gap with the current situation?
Clever use ofHR Analytics
E. What are the priorities?
What is our plan?
• Focus! • Preference for high impact/
low effort initiatives
F. What capabilities and what organisation do we need in HR to implement
the plan?
• Mission/ vision• Roles & responsibilities• External partners • Program/ project mgt• Communication• Measurement
Recruitment/ Selection
Staffing/ Succession Mgt
Training/ Development
Talent Development
Performance Man
Compensation & Benefits
Internal communication
HR Trend Scan
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Thx for your feedback and suggestions!
• @hrtrendinst• @tomwhaak• Hrtrendinstitute.com• Flipboard
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