incident response information system using web and sms platforms
TRANSCRIPT
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
Incident Response Information SystemUsing Web and SMS Platforms
Romack Natividad - La Verdad Christian CollegeMa. Theresa Jimenez - College of Subic Montessori Inc.Dr. Gilbert Tumibay - Angeles University Foundation
International Higher Educational Research Forum (IHERF)Tagaytay International Convention Center
September 14-17, 2016
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
Acknowledgement
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
![Page 5: Incident Response Information System Using Web and SMS Platforms](https://reader031.vdocuments.us/reader031/viewer/2022030402/588287781a28abca6d8b4687/html5/thumbnails/5.jpg)
Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
![Page 6: Incident Response Information System Using Web and SMS Platforms](https://reader031.vdocuments.us/reader031/viewer/2022030402/588287781a28abca6d8b4687/html5/thumbnails/6.jpg)
Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
![Page 7: Incident Response Information System Using Web and SMS Platforms](https://reader031.vdocuments.us/reader031/viewer/2022030402/588287781a28abca6d8b4687/html5/thumbnails/7.jpg)
Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
![Page 8: Incident Response Information System Using Web and SMS Platforms](https://reader031.vdocuments.us/reader031/viewer/2022030402/588287781a28abca6d8b4687/html5/thumbnails/8.jpg)
Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
![Page 9: Incident Response Information System Using Web and SMS Platforms](https://reader031.vdocuments.us/reader031/viewer/2022030402/588287781a28abca6d8b4687/html5/thumbnails/9.jpg)
Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionObjectives
Incident Response Information System
Allow users to send incident reports via SMS and/or HTTPprotocol
Provide responding teams an almost real-time notification oflatest incident reports
Allow authorized users to record and monitor incident reports
Provide easy archiving and retrieval of recordedvoice-conversation of incident reports
Document the incident from initial report upto turnover ofvictim/patient to receiving medical institution
Provide a visual representation of the incident locations usingonline map
Useful analytical tool to discover trends of incidents
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionSignificance
Significance
Audiences:
Practitioners involved with the design of these systemsUsers and managers concerned with the development and useof these systemsResearchers interested in the area of incident responseinformation systems
Extensible Incident Response Information System
Harnessing the cheapest and common technology available
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IntroductionApplications
Application of this project
Road incidents reporting*
Crime reporting
Disaster-related incident reporting
Fire incident reporting
Emergency cases reporting
Drug-related cases reporting
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IntroductionRoad traffic incident
In 2015, the World Health Organization (WHO) reports that eachyear 1.2 million lives are claimed by road traffic injuries, which hashuge impact on health and development.
Road accident casualties categorization in the Philippines 2015
Department of Public Works and Highways (DPWH) TrafficAccident Recording and Analysis System (TARAS)
53% Riders motorized 2-3 wheelers
19% Pedestrians
14% Drivers of 4-wheeled cars and light vehicles
11% Passengers of 4-wheeled cars and light vehicles
2% Cyclists
1% Others
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionRoad traffic incident
In 2015, the World Health Organization (WHO) reports that eachyear 1.2 million lives are claimed by road traffic injuries, which hashuge impact on health and development.
Road accident casualties categorization in the Philippines 2015
Department of Public Works and Highways (DPWH) TrafficAccident Recording and Analysis System (TARAS)
53% Riders motorized 2-3 wheelers
19% Pedestrians
14% Drivers of 4-wheeled cars and light vehicles
11% Passengers of 4-wheeled cars and light vehicles
2% Cyclists
1% Others
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IntroductionRoad traffic deaths
The rate of road accident casualties never went down below 1000mark from year 2004 up to 2013.
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IntroductionPhilippine cellular mobile telephone subscribers 2015
Mobile phone subscribers 2015
102,823,569 cellular mobile telephone subscribers nationwide(PSA Philippines in Figures 2015)
(53.47%) 54,983,400 SMART
(29.22%) 30,040,000 GLOBE
(15.86%) 16,308,602 DIGITEL
(1.45%) 1,491,567 OTHERS
The citizens could help request response by informing theauthorities thru text messaging, the citizens themselves could alsorequest assistance and help in case they require it by just usingtheir mobile phones in emergency situations.
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Acknowledgement Introduction Related Works Design Results Conclusion Thank you
IntroductionPhilippine cellular mobile telephone subscribers 2015
Mobile phone subscribers 2015
102,823,569 cellular mobile telephone subscribers nationwide(PSA Philippines in Figures 2015)
(53.47%) 54,983,400 SMART
(29.22%) 30,040,000 GLOBE
(15.86%) 16,308,602 DIGITEL
(1.45%) 1,491,567 OTHERS
The citizens could help request response by informing theauthorities thru text messaging, the citizens themselves could alsorequest assistance and help in case they require it by just usingtheir mobile phones in emergency situations.
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IntroductionUNTV Tulong Muna Bago Balita
On July 18, 2010, the UNTV channel 37 introduced theirunconventional news advocacy by launching (Rescue First, ReportLater) that puts life-saving efforts before the honor of being thefirst to cover the news.
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Related Works
Related Works
Related Systems
People’s Action Team Responding On-Line (PATROL) 117emergency hotline (since 2003)
Nationwide 911 (replaced Patrol 117, since August 2016)
Pure Force and Rescue Corporation - enable agencies to trackand manage emergencies across the country
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Related Literatures
Published works
The Design of a Dynamic Emergency ResponseManagement Information System by B. de Walle et.al.
Using IM and SMS for Emergency Text Communicationby W. Song et.al.
A Real Time Web Based Electronic Triage, ResourceAllocation and Hospital Dispatch System for EmergencyResponse by V. Inampudi
Improving Information Dissemination and CollectiveData Directory for Focus Group via Web Based Systemand SMS by S. Ismail et.al.
Intelligent Flood Information System via SMS by S.Hussin
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DesignIncident Response Information System (I.R.I.S.) Model
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DesignParse SMS messages using GSM Module attached to a computer
The system requires a GSM module to be able to receive and sendSMS messages. Incoming incident reports will be received by theSMS module, and saved to the local database. Messages will be
parsed, validated and classified.
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DesignPython for parsing SMS messages
The python-gsmmodem is python library that interfaces the GSMmodem attached to the system. This is a serial terminal library forcommunicating with an attached GSM modem. This library relieson pyserial (http://pyserial.sourceforge.net) for serialcommunication. Python is required to installpython-gsmmodem.
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DesignSMS listener
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DesignSync SMS messages to Online storage
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DesignHow to report incidents to I.R.I.S.
Report incidents via SMS, Phone Call, and Web Form
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DesignIncident Reports via Web Form
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DesignIncident Reports via Phone calls
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DesignSMS messages verification
All SMS incident reports requires validation before considering thereport as a legitimate and valid incident report.
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DesignIncident Reports List
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DesignEdit Incident Detail
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DesignEdit Incident Patient Details
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DesignIncidents Graphical Report
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DesignIncidents Map
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DesignPrintable periodic incident reports
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ResultsSoftware quality survey result
35 respondents composed of IT professionals and practitioners, andresponse unit team members.
ISO 25010 standards for software quality
Software Criteria Weighted Mean InterpretationFunctional Stability 4.41 Very Good
Performance efficiency 4.44 Very Good
Compatibility 4.46 Very Good
Usability 4.46 Very Good
Reliability 3.87 Good
Security 4.35 Very Good
Maintaintability 4.3 Very Good
Portability 4.35 Very Good
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Conclusion
Phone, SMS and web technologies are valuable tools forrequesting assistance in incident situations.
The visual representation of incident reports using tables,graphs and maps provide effective ways to understandincidents data. It helps analyze the frequency of incidentreports per nature of incident, per location, per period of time.
There is a great need for the development of a state of the artinfrastructure that will be used by the incident commandcenter to automate the monitoring and informing the nearestresponding agencies to attend to the victim.
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ConclusionFuture Works
Automatic detection and reporting of incidents in communities
Data scientists might be interested in the content of theincident reports bank
Text classification algorithms for Filipino-based-text incidentreports
System integrators to work on building a fault-tolerant systemlike this using the simplest technology available.
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Thank you
Thank you!