imta americas 2011

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IMTA Americas Rancho Mirage, CA September 11-13, 2001

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Page 1: IMTA Americas 2011

IMTA AmericasRancho Mirage, CA

September 11-13, 2001

Page 2: IMTA Americas 2011

Online Distribution: Multiple Ways to Increase Revenue

Mani Singh Bill SpicerPresident E-Commerce ManagerMapXL [email protected] [email protected]

Page 3: IMTA Americas 2011
Page 4: IMTA Americas 2011

World Internet Users, 2011

WORLD INTERNET USAGE AND POPULATION STATISTICSMarch 31, 2011

World Regions Population( 2011 Est.)

Internet UsersDec. 31, 2000

Internet UsersLatest Data

Penetration(% Population)

Growth2000-2011

Users %of Table

Asia 3,879,740,877 114,304,000 922,329,554 23.8 % 706.9 % 44.0 %

North America 347,394,870 108,096,800 272,066,000 78.3 % 151.7 % 13.0 %

WORLD TOTAL 6,930,055,154 360,985,492 2,095,006,005 30.2 % 480.4 % 100.0 %

Source: Internet World Statistics, 2011

Page 5: IMTA Americas 2011

USA Internet Shoppers

Source: Western Washington University, 2011

Page 6: IMTA Americas 2011

Selecting a Shopping Site

Page 7: IMTA Americas 2011
Page 8: IMTA Americas 2011

The Biggest Retailer on the Block

Page 9: IMTA Americas 2011

Publisher’s advantage

Selling Unique content that other Amazon sellers don’t have.

Selling your own products, where you can absorb the Amazon fees.

Page 10: IMTA Americas 2011

The Big Garage Sale

Page 11: IMTA Americas 2011

Search for Maps

A ‘Search’ for map returns over 200,000 results

Page 12: IMTA Americas 2011

Specific Search

A ‘Search’ for a Costa Rica map returned77 results, including:- National Geographic- Borch- ITMB- Insight Guides- Local Publishers- Historic

Page 13: IMTA Americas 2011

Ebay-ers are looking two things

and ValueVintage

Page 14: IMTA Americas 2011
Page 15: IMTA Americas 2011

Other MarketplacesEtsy, Craigslist, and eCrater

Page 16: IMTA Americas 2011
Page 17: IMTA Americas 2011
Page 18: IMTA Americas 2011

Marketing & Social Media

Page 19: IMTA Americas 2011

Ever Growing Internet

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 20100.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

USWorldwide

Internet users as percentage of population

Page 20: IMTA Americas 2011

Ever Evolving Internet• 1992 – WWW introduced• 1994 – Pizza Hut offered online ordering• 1995 – eBay• 1996 – Hotmail• 1998 – Google.com• 1999 – Wifi• 2000 – DotCom bubble• 2001 – Wikipedia• 2003 – iTunes• 2004 – Gmail• 2005 – YouTube• 2006 – Twitter, Facebook• 2009 - Mobile Data traffic exceeds voice traffic • 2011 – Google+

Page 21: IMTA Americas 2011

Use of social media marketing?

Generic

Yes 83%

No 17%

Map Industry

Yes 93%

No 7%

Page 22: IMTA Americas 2011

Social media is important for my business?

Generic Map Industry

Uncertain 50%

Agree 22%

Strongly Agree 17%

Disagree 11%

Uncer-tain 8%

Agree 28%

Strongly Agree 62%

Dis-agree

1%

Strongly Dis-agree

1%

Page 23: IMTA Americas 2011

Experience with social media marketing

Generic Map Industry

32%

39%

11%

16% 2%

Doing this for less than 12 monthsDoing this for 1 - 3 yearsDoing this for more than 3 yearsJust getting startedNo Experience, but plan to use Social Media

41%

29%

18%

6%6%

Doing this for less than 12 monthsDoing this for 1 - 3 yearsDoing this for more than 3 yearsJust getting startedNo Experience, but plan to use Social Media

Page 24: IMTA Americas 2011

Benefits of social media marketing

Genera

tes Ex

posure

for Busin

ess

Genera

tes Q

ualified

Lead

s

Impro

ved Se

arch Ran

kings

Increase

d Traffi

c/Subcsr

ibers

New Busin

ess Part

nerships

Impro

ved Sa

les

Reduced

Ove

rall M

arketi

ng Exp

ense

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

72%

22% 22% 22%17%

6% 6%

88%

51%

62%

72%

56%

43%49%

Map Industry Generic

Page 25: IMTA Americas 2011

Commonly used social media tools

Faceb

ook

Linke

dIn

Twitter

Blogs

Foru

ms

YouTu

be/OtherV

ideo

Socia

l Bookm

arking S

ites

FourSq

uare

Groupon

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

83%78%

44%

33%

22%17%

0% 0% 0%

92%

71%

84%

68%

24%

56%

26%

17%

6%

Map Industry Generic

Page 26: IMTA Americas 2011

Social media tools people want to learn about more

0%

10%

20%

30%

40%

50%

60%

70%

44%

33% 33%

28% 28%

17% 17% 17%

6%

55%

70%

59%

46%

59%

69%

30%

55%

10%

Map Industry Generic

Page 27: IMTA Americas 2011

Other forms of marketing

Press R

elease

s

Email

Mark

eting

Even

t Mark

eting

Direct

Mail SEO

Sponso

rships

Online A

ds

Radio/TV

Ads

Web

inars/Te

lesem

inars

Print D

isplay

Ads0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

78%

72%

44%

28% 28% 28%

22%

11% 11%

6%

57%

81%

64%

39%

68%

29%

40%

15%

25%

34%

Page 28: IMTA Americas 2011

Survey participants

Self employed (without em-

ployees)33%

Business owner (with employ-

ees)15%

Work for busi-ness 2-100 emp

30%

Work for business 101-

500 emp9%

Work for business 501-

100 emp3%

Work for busi-ness +1000 emp

7% Others3%

Sales

Page 29: IMTA Americas 2011

Key Questions

• How do I measure the effect of social media marketing on my business?

• How do I integrate and manage all of my social media marketing activities?

• What are the best ways to sell with social media?

• How do I master the use of specific social media platforms?

• How do I effectively find my target audience with social media?

Page 30: IMTA Americas 2011

Key Questions

• How do I overcome resistance from managers and clients about the value of social media?

• How do I get started using social media marketing?

• How can social media marketing be effectively targeted toward B2B sales?

• How do I select the right social media tool(s) for my business?

Page 31: IMTA Americas 2011

Lets find some answers!