improving human factors that affect profit.. culturelanguage human capital
TRANSCRIPT
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Improving human factors that affect profit.
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Culture Language
Human Capital
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Culture Language
Human Capital
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Pick a CEO
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Pick a CEO
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ValuesAttitude
Personality
SkillsEducationExperience
Appearance
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ValuesAttitude
Personality
SkillsEducationExperience
Appearance
Complexity
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Can work unsupervised for a moderately short period of time (1 hour or so)
Can follow orders and execute relatively unsupervised
Orders should be clearly stated and tasks should be simple
May appear to be immature in social settings
Primary
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Can negotiate for themselves
Can supervise children for safety
Must be given direction and need supervision
Salesperson’s assistant
Lack social graces
Concrete
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Concrete
Able to understand social norms
Able to easily imitate what other people do
Able to supervise children in activities
Sales persons, clerks
Take direction well
Abstract
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Concrete
Abstract
Logical and bureaucratic skills
Can carry out clearly stated policies in a logical fashion
Able to understand logic behind policies as long as they involve single causes
Can revise social norms on an evidence or logical basis
Formal
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Concrete
Abstract
Formal
Professional level skills
Can balance competing concerns and regulations
Make judgements when there are multiple concerns and conflicting policies
Able to supervise relatively large units, such as one department
Systematic
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Concrete
Abstract
Formal
Systematic
MetasystematicCapable of running large organizations
Can manage multiple systems and make judgments which take into account differences and commonalities
Upper level management
Able to take the perspective of various stakeholders
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Primary
Concrete
Abstract
Formal
Systematic
Metasystematic
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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Profitability
Level of Complaint/Liability
Type of Position
Advantages
Model of Hierarchical ComplexityDr. Michael Commons, Harvard University
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OR OR
OR OR
DeclarativeRequisite OrganizationElliott Jacques
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ANDAND
AND AND
CumulativeRequisite OrganizationElliott Jacques
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SerialRequisite OrganizationElliott Jacques
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ParallelRequisite OrganizationElliott Jacques
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8 Parallel
7 Serial
6 Cumulative
5 Declarative
4 Parallel
3 Serial
2 Cumulative
1 Declarative
Symbolic
Verbal
Conceptual
Abstract
Time Span of Discretion
0-3 months
up to 1 year
3 years
5 years
10 years
20 years
50 years
50+ years
Requisite OrganizationElliott Jacques
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Time Span of Discretion
Reasoning
Type of Position
Hierarchy
Forecasting
Advantages
Requisite OrganizationElliott Jacques
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Can’t Get Experience
Hire for Attitude
Train for Skill
The Talent War
Poor Retention
Pay More
Poach More
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The Talent War
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The Talent War HIRE well
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The Talent War PLACE well
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The Talent War FORECAST well
20 25 30 35 40 45 50 55 60 65 70
1
2
3
4
5
6
7
8
Age
Formal
Systematic
Meta
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The Talent War FORECAST well
20 25 30 35 40 45 50 55 60 65 70
1
2
3
4
5
6
7
8
Age
Formal
Systematic
Meta
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Practical Application
Incorporate Time Span of Discretion in your HR Systems
HR Manager: Job Responsibilities
Oversee Hiring Procedures
Develop Employee Recruitment
Program
Develop Strategic HR Plan
Plan Team Building Event
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Practical Application
Incorporate Time Span of Discretion in your HR Systems
HR Manager: Job Responsibilities
Oversee Hiring Procedures
Develop Employee Recruitment
Program
Develop Strategic HR Plan
Plan Team Building Event
3 months
1 year
3 years
6 months
(STRATA III)
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Practical Application
Incorporate Time Span of Discretion in your HR Systems
Candidate Complexity Assessment
Know what your people can do before you hire them.
700 RMB per assessment
Primary thorough Metasystematic
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Pick a CEO
Meg Whitman,ebay CEO, 1998-2008
Executive for Walt Disney Company, Dreamworks,
Hasbro, Proctor & GambleGraduate of Princeton and
Harvard Businessnow running for Governor of
California, USA
Larry HaenelRetired English Teacher
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Pick a CEO
PatrickTeacher, English Cool
Club
Michael DukeCEO, Wal-Mart
Corporation
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Pick a CEO