improving facility management process with robust cmms/cafm
TRANSCRIPT
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IMPROVING FACILITY
MANAGEMENT PROCESS WITH
ROBUST CMMS/CAFM
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Presentation Logistics
• Polls will be used throughout the Webinar
• Q&A at the end of the presentation
• PowerPoint & Recorded Webinar will be available online via FMTalk360 Website (www.fmtalk360.com)
• Your Participation is Greatly Appreciated!
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SPONSORS
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PRESENTER BIOCO-FOUNDER AND ED OPERATIONS SYSSERVE SOLUTIONS LIMITED.Johnson is an Information Technology professional with over 12 years experience in Project management, system analysis, design & administration, IT project and service management.He has managed multiple deployments of CAFM/CMMS solutions for both commercial and residential facilities.
Prior to SysServe Solutions, Johnson was involved in the design and deployment of various technology solutions for the Nigeria Customs Modernization project nationwide, which includes solutions from Microsoft, HP, Oracle Cisco and Redhat.
He has a host of vendor certifications which includes:•Microsoft Certified Technical Specialist (MCTS)•Certified Information System Auditor (CISA)•IT Service Management (ITIL V3)•Oracle Certified Professional (OCP) and• Comptia Linux+.
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Theme• Define CMMS
• Explore the key components of CMMS
• Benefits of implementing a CMMS
• Things to consider before implementing a CMMS
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Background InformationFacility Management can be categorized into two distinct
functions:
• Technical functions: Includes repairs, inspections and other
maintenance activities
• Administrative functions: Includes activities such as:
Documentation
Scheduling
Communication and collaboration (Team work)
Resource coordination and assignment (Vendor, technicians and )
Defining Strategies, plans, procedures and HSE considerations
Reporting
• More than 50% of facility managers time are spent on these
administrative activities
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Background information
• Computerized maintenance management system are
software packages designed to improve the day to day
administrative functions involved in facility
management.
• With a CMMS you can easily track the location, usage,
maintenance activities and operational costs of managed
facilities and assets.
• CMMS provides tools to record, schedule, assign,
communicate and monitor all facilities management
activities, for quick and easy report generation for
management decision making.
What is CMMS
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Key Components of CMMS
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HelpdeskMaintaining seamless end user communication and feedback system
is paramount to achieving service excellence in facilities
management
CMMS makes it easy for you to:
• Give your end users a simple mobile and web interface for work
request submission
• Communicate work order progress to end user
• Inform end user of service interruptions due to maintenance
• Send general announcements
• Receive end user satisfaction rating and feedback
Key components of CMMS
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Work Order Management
Key components of CMMS
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Preventive MaintenanceFM strategies must be aimed at moving maintenance
activities from:Crisis mode to planning modeReactive to proactive Disruptive to predictive
CMMS lets you achieve these by enabling you to:
Easily schedule routine activities such as inspections, servicing, testing etc.
Receive automated reminders close to the due date
• Advanced CMMS supports predictive and condition based maintenance (IOT and sensors)
Key components of CMMS
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Vendor and Technician Management
With CMMS it is very easy to:
• Confirm technician availability
• Assign technician or vendor to a work order.
• Keep technician and vendors informed through automated alerts
• Generate job completion form for closed work orders
• Track vendors work order and payment history
• Objectively appraise vendors and technician performance using criteria such as:
Frequency of reopened work order
Response and average resolution time
End user satisfaction ratings and feedback
Key components of CMMS
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Asset and Inventory ManagementAsset Management
• Central database for all your assets, including details such as asset tag, serial number, location, manufacturer, model, warranty information, supplier, purchase price & date.
• Track assets and facilities maintenance history and maintenance cost.
• Easily locate spare-parts required for asset maintenance.
Inventory Control
• Monitor stock usage and set re-order level, then you receive an automated stock re-order notification.
• Better manage stock requests and transfers.
Key components of CMMS
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Invoice and Payment TrackingCreate and send invoices and track payments
for:
• Work order
• Service charge
• Utility Bills
Key components of CMMS
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REPORTING AND ANALYTICS
Source: http://thebuiltenvironment.ca/asset-lifecycle-and-maintenance/getting-information-from-fm-systems
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BENEFITS• Cost reduction
• Paper cost: printing, handling, filing, storing, retrieving
• Personnel cost: Free up personnel time spent on administrative functions
• Reduction in reactive maintenance due to functional PPM program
• Minimize equipment breakdown
• Extend asset life
• Streamline operations
• Reduce inventory fraud
• Gain better insight for decision making
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Easy to use, customizable and robust web based applications suite for:
• Facility Management
• Asset and Inventory Management
• Property Management
• Fleet Management
To request for demonstration: visit www.sysservesolutions.com Or call +234-12914837
Web: www.sysservesolutions.comLinkedIn: https://www.linkedin.com/company/sysserve-solutions-limitedTwitter: https://twitter.com/sysserve