improving adherence to treatment - ghdonline.org · improving adherence to treatment ira b. wilson,...
TRANSCRIPT
![Page 1: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/1.jpg)
Improving Adherence to TreatmentImproving Adherence to Treatment
Ira B. Wilson, MD, MScProfessor of Community Health
Brown UniversityProvidence, RI
![Page 2: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/2.jpg)
• Background• Principles• Practice
Goals
![Page 3: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/3.jpg)
• Problem: Medication nonadherence is endemic• Consequences
– Poor health outcomes– 30%–60% of hospitalizations may be adherence
related– Costs: $177B1 to $290B2 in the United States annually
• Total US healthcare costs $2.24 trillion3
– Very large amounts of hidden time, energy, hassle for providers
1. Ernst and Grizzle. J Am Pharm Assoc. 2001;41:192-129.2. New England Healthcare Institute. Thinking Outside the Pillbox: A System-wide Approach to Improving
Patient Medication Adherence for Chronic Disease. A NEHI Research Brief, July 2009.3. Hartman et al. Health Affairs. 2010;29;147-155.
What’s the Problem?
![Page 4: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/4.jpg)
• Original Sackett and Haynes data: the famous 50%
• Better drugs don’t solve the problem
Sackett and Haynes, eds. Compliance with Therapeutic Regimens. Baltimore, MD: Johns Hopkins University Press; 1976.
Epidemiology
![Page 5: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/5.jpg)
Adapted with permission from Benner et al. JAMA. 2002;288:455-461.
Cholesterol: Statins
![Page 6: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/6.jpg)
Adapted with permission from Cuzick and Edwards. Lancet.1999;353:930.
Cancer
![Page 7: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/7.jpg)
Wilson IB for the MACH14 Investigators. 5th International Conference on HIV Treatment Adherence, Miami, FLA, May 23-25, 2010.
Longitudinal Adherence in HIV
![Page 8: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/8.jpg)
• Diagnosing nonadherence• Treating nonadherence
How Good Are Doctors at:
![Page 9: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/9.jpg)
• Caron HS, Roth HP. Patients’ cooperation with a medical regimen. Difficulties in identifying the noncooperator. JAMA. 1968;203:922-926.
• Hall JA, Stein TS, Roter DL, Rieser N. Inaccuracies in physicians' perceptions of their patients. Med Care. 1999;37:1164-1168.
• Roth HP, Caron HS. Accuracy of doctors’ estimates and patients’ statements on adherence to a drug regimen. Clin Pharmacol Ther. 1978;23:361-370.
• Mushlin AI, Appel FA. Diagnosing potential noncompliance. Physicians’ ability in a behavioral dimension of medical care. Arch Intern Med. 1977;137:318-321.
• Blowey DL, Hebert D, Arbus GS, et al. Compliance with cyclosporine in adolescent renal transplant recipients. Pediatr Nephrol. 1997;11:547-551.
• Gilbert JR, Evans CE, Haynes RB, Tugwell P. Predicting compliance with a regimen of digoxin therapy in family practice. Can Med Assoc J. 1980;19;123:119-122.
• Charney E, Bynum R, Eldredge D, et al. How well do patients take oral penicillin? A collaborative study in private practice. Pediatrics. 1967;40:188-195.
• Bosley CM, Fosbury JA, Cochrane GM. The psychological factors associated with poor compliance with treatment in asthma. Eur Respir J. 1995;8:899-904.
• Steiner JF. Provider assessments of compliance with zidovudine. Arch Intern Med. 1995;155:335-336.• Gross R, Bilker WB, Friedman HM, et al. Provider inaccuracy in assessing adherence and outcomes with
newly initiated antiretroviral therapy. AIDS. 2002;16:1835-1837.• Bangsberg DR, Hecht FM, Clague H, et al. Provider assessment of adherence to HIV antiretroviral therapy. J
Acquir Immune Defic Syndr. 2001;26:435-442.• Paterson DL, Swindells S, Mohr J, et al. Adherence to protease inhibitor therapy and outcomes in patients
with HIV infection. Ann Intern Med. 2000;133:21-30.• Haubrich RH, Little SJ, Currier JS, et al. The value of patient-reported adherence to antiretroviral therapy in
predicting virologic and immunologic response. AIDS. 1999;13:1099-1107.
Diagnosing Nonadherence
![Page 10: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/10.jpg)
• 2008 Cochrane Review, Haynes et al• Short-term treatments
– 4 of 10 interventions in 9 randomized, controlled trials showed an affect on adherence in at least 1 clinical outcome; 1 intervention improved adherence but not clinical outcomes
Adherence Interventions
![Page 11: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/11.jpg)
• Long-term treatments– 36 of 81 interventions in 69 RCTs were associated with
improvements in adherence, but only 25 were associated with improvements in outcome
– Almost all the effective interventions were complex– Even the most effective interventions did not lead to
large improvements in adherence or treatment outcomes
– “Current methods for improving adherence for chronic health outcomes are mostly complex and not very effective.”
Haynes et al. Cochrane Database Syst Rev. 2008 Apr 16;(4):CD000011.
Adherence Interventions
![Page 12: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/12.jpg)
• Most recent meta analysis– 48 studies, 4810 participants– Odds of achieving 95% adherence in
intervention compared with control arm 1.66 (1.54-1.78)
Amico KR, et al. 4th International Conference on HIV Treatment Adherence. Miami, FL; April 2009.
Adherence Interventions in HIV
![Page 13: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/13.jpg)
• “Published reports of behavioral interventions both recently and in the past decade suggest it is possible to intervene in ways that promote antiretroviral medication adherence, but effects are generally small and transitory and there are no clearly demonstrated simple strategies.”
Simoni JM et al. Curr HIV/AIDS Rep. 2010 Feb;7(1):44-51.
Adherence Interventions in HIV
![Page 14: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/14.jpg)
• Common• Associated with poor health outcomes• Expensive• Physicians can’t accurately diagnose it• Interventions to treat it are weak
Nonadherence Summary
![Page 15: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/15.jpg)
• Patient-centered care• Adult learning theory• Motivational interviewing
Principles
![Page 16: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/16.jpg)
Patient-centered — “providing care that is respectful of and responsive to individual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions.”
Institute of Medicine, Crossing the Quality Chasm, 2001
Reprinted with permission from Committee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century Committee on Quality of Health Care in America. Washington, DC: Institute of Medicine National Academy Press; 2001.
Patient-Centered Care
![Page 17: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/17.jpg)
• Pedagogy vs. Andragogy• Pedagogy
– “paid” = child– “agagos” = leader of
• Principles of pedagogy– Teacher decides what is to be learned, how
to learn it, when to learn it, and if it has been learned
– Teacher directed; learner generally passive, follows directions
How Do Adults Learn?
![Page 18: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/18.jpg)
• Translation: Man-leading• Learners learn when they “need to know”’ when the
information is important in their life• Self-concept of the learner
– Autonomous: responsible for their own decisions– Self-directing: dependent vs. self-directing learners– Resent and resist others telling them what to learn
• Prior experience of the learner– Resources and experience– Mental models– To ignore is to devalue the learner and their experience
Andragogy (Malcolm Knowles)
![Page 19: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/19.jpg)
• Motivational interviewing is a client- centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence
• Non-judgmental, non-confrontational, and nonadversarial
Motivational Interviewing
![Page 20: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/20.jpg)
• Patient-centered care as a characteristic of quality is here to stay– This has implications for medication adherence
as a behavior• It may be useful to base approaches to
improving medication adherence on:– Well-established principles about how adults
learn– Proven behavioral change methods and
techniques
Summary of Principles
![Page 21: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/21.jpg)
• Improving medication adherence is a skill– Diagnosis– Treatment
Practice
![Page 22: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/22.jpg)
• Wrong diagnosis, wrong treatment• Diagnosing nonadherence is difficult
– If they are nonadherent– Why they are nonadherent
• Voluntary vs. involuntary nonadherence
Making the Diagnosis
![Page 23: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/23.jpg)
• Not convinced it is really needed• Doesn’t think it is working• Having a side effect or possible side effect• Stigmatized by the diagnosis• Stigmatized by medication taking• Bad press for other medicines: rofecoxib and
rosiglitazone• Thinks they are on too many medicines• Just doesn’t like taking medications• Confused
Voluntary Nonadherence
![Page 24: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/24.jpg)
• Forgetting doses• Forgetting to get refills• Irregular schedule• Working, childcare, etc• Problems with personal organization• Cost problems
Involuntary Nonadherence
![Page 25: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/25.jpg)
• One size does not fit all– Patients think about each medication
differently (see Elliott et al)• There are often multiple reasons why
patients don’t take their medications the way you would like them to
Elliott et al. J Gen Intern Med. 2007;22:805-810.
The Hard Part
![Page 26: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/26.jpg)
• Get the data (do a good history)– You can only get an accurate history by listening– Patients will only tell you the truth if they want to– Patients will NOT want to if you use it against them
• What works: listen, learn, explore; understand what their experiences have been (Pound et al)– Causal models– Attributions – “People almost never change without first feeling
understood.” (Stone et al.)
Pound et al. Soc Sci Med. 2005;61:133-155. Stone D, Patton B, Heen S. Difficult Conversations, 1999
Making the Diagnosis
![Page 27: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/27.jpg)
• How do you think these medications are working?
• What is it like taking all these medications?
• Do you think you are on too many medications?
• What’s the worst part for you about taking all these medications?
Useful Questions
![Page 28: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/28.jpg)
• What worries you the most?• What do you think is going on?• What is your theory?• How do you put this all together?• What questions do you have for me about
your medications? (NOT: Do you have any questions?)
• What else?
Useful Questions
![Page 29: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/29.jpg)
• Intentional and non-intentional nonadherence
• Adherence problems can be multifactorial• Accurate diagnosis is a precondition for
effective treatment . . . so you have to get a good history
Summary Points: Diagnosis
![Page 30: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/30.jpg)
• Listen well• Understand ambivalence• Avoid direct persuasion• Inform skillfully• Be clear and direct
Treatment
![Page 31: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/31.jpg)
• Medical model: Patients come to you for answers and expertise
• Behavior change model: Answers lie within the patient, and finding those answers requires listening
• “A practitioner who is listening, even if it is just for a minute, has no other immediate agenda than to understand the other persons’ perspective and experience.”
Rollnick et al. Motivational Interviewing In Health Care: Helping Patients Change Behavior. New York: Guilford Press, 2008.
Listen Well
![Page 32: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/32.jpg)
• Repeat back to the patient what you just heard, using different words that guess at meaning
Reflective Listening
![Page 33: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/33.jpg)
D: How do you think your medications are working?P: OK.D: But not great.P: Well, I don’t know.D: You’re worried about one of them.P: I guess . . . the lipitor.D: Your concerned it’s not working.P: No, I know that it is working but I worry about diabetes.D: Tell me more about that.P: Well, I read that statins can cause diabetes.D: And you are concerned that you might get diabetes if you
keep taking the lipitorP: Right. What’s the story there?
Reflective Listening
![Page 34: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/34.jpg)
• PROs– Keep me from
getting sick
• CONs– I feel fine right now– Don’t like to be
reminded I have HIV– Potential side effects– People may figure
out I’m positive at work
– Don’t like taking pills– “I heard in my church
that they can hurt you.”
PROs and CONs of Taking ARVs
ARV = antiretroviral.
![Page 35: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/35.jpg)
• People are often ambivalent about taking medications
• There are PROs and CONs to taking any medicine, particularly ARVs
• PROs favor change, CONs favor staying the same
• Goal of motivational interviewing is to produce change talk, to make the PROs outweigh the CONs
Understand Ambivalence
![Page 36: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/36.jpg)
• Doctor-centered information delivery• Finger shaking or threatening• Lecturing, convincing, or cheerleading
Avoid Direct Persuasion
![Page 37: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/37.jpg)
• Listen reflectively• Listen for change talk and guide them to
expand on that
What to Do
![Page 38: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/38.jpg)
• Desire: Statements about preference for change– “I want to . . .”– “I would like to . . .”– “I wish . . .”
• Ability: Statements about capability– “I could . . .”– “I would . . .”– “I might be able to . . .”
Change Talk
![Page 39: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/39.jpg)
• Reasons: Specific arguments about change– “I probably would feel better if I . . .”– “I need to have more energy to play with my
kids.”• Need: Statements about feeling obliged to
change– “I ought to . . .”– “I have to . . .”– “I really should . . .”
Change Talk
![Page 40: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/40.jpg)
• Commitment: Statements about the likelihood of change– “I am going to . . .”– “I will . . .”– “I intend to . . .”
• Taking steps: Statement about action taken– “I actually went out and . . .”– “This week I started . . .”
Change Talk
![Page 41: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/41.jpg)
• Ask permission• Offer choices• Talk about what others do• Simplify the message
Inform Skillfully
![Page 42: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/42.jpg)
• Ask permission– “Would you like to know some things other
patients have done?”– “Would it be all right if I tell you one concern I
have about this plan?”– “May I make a suggestion?”– “I have a couple of thoughts about what you
just said, may I share them with you?”
Inform Skillfully
![Page 43: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/43.jpg)
• Offer choices– “One approach would be to continue the
medications that you were taking, another approach would be to try to find a regimen where you only had to take pills once a day. What are your thoughts?”
– “One approach would be for you to concentrate on reducing your salt intake and losing weight, and if your blood pressure wasn’t better in 8 weeks, we could add another medication. Another approach would be to add the other medication today. Which approach makes more sense to you?”
Inform Skillfully
![Page 44: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/44.jpg)
• Talk about what others do– “Some patients want to wait until they are clean
to start taking ARVs, but others think it is important to start ARVs right away, and work on the drug problem at the same time or later. What do you think would work best for you?”
• Simplify the message– Chunk – check – chunk – Elicit – provide – elicit
• Ask what they want to know• Provide the requested information• Ask if they understood
Inform Skillfully
![Page 45: Improving Adherence to Treatment - ghdonline.org · Improving Adherence to Treatment Ira B. Wilson, ... I read that statins can cause diabetes. D: ... • There are PROs and CONs](https://reader031.vdocuments.us/reader031/viewer/2022022511/5ae041f17f8b9a8f298dfdef/html5/thumbnails/45.jpg)
• Confusion about physicians’ expectations is common– What the regimen is– How important it is to follow it rigorously
• Ask permission, but then make advice about adherence clear and direct
• Guide patients with information, clear advice, and support
Be Clear and Direct