implementing social learning
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Implementing Social Learning
Cammy Bean
We’re all social, man.
Go with the flow: learning = working; working = learning. *Harold Jarche
It’s about becoming a social business and a more collaborative workplace.
So do we just want to make training social?
The Five Stages of Workplace Learning (Jay Cross & Jane Hart)
How can you support social learning?
What’s your business case? What problems are you trying to solve?
What can social business (possibly) software do?
• Replaces one-off emails, instant messages and phone calls
• Reduces/replaces use of isolated “opt in” collaboration applications
• Reduces conference calls and face-to-face meetings
• Reduces customer support calls• Increases marketable user generated content
What’s your culture like?
What are people already doing?
What technologies and tools do you already have?
How do you evaluate your technology needs?
* Sumeet Moghe, Thoughtworks
So if it’s a tool you need, what tools are out there?
Do we just turn it on and the social learning starts to happen?
Find champions and influencers to model the behaviors you want…
You asked for community – now manage it!
But what if they talk about what they had for lunch?
Start small and see what happens…
Twitter: @cammybeanBlog: http://cammybean.kineo.com/Email: [email protected]
Let’s get social. Really.