impact of space design on student satisfaction and success€¦ · impact of space design on...

Impact of Space Design on Student Satisfaction and Success

“…adapting and innovating during this time of wide disruption”

Nasrin Fatima, Ph.D, Assistant Provost, Binghamton University

Couper Gardiner, AIA, Founding Director, m.Arch Inc

SCUP North Central St. Louis: Embracing Accelerated Evolution and Redefining Viability 10/16/2013

Session Outcomes Application-Focused Learning Outcomes • Update integrated approaches to development of campus space. • Connect spatial experiences of current students to implications for

prospective students. • Gauge researched institutional characteristics and students’ sense of fit. • Draw design directions from satisfaction data and qualitative feedback.

Integrating research and design: snapshots of research-based precedents

The moving target of student satisfaction and success • The role of institutional research in academic planning (less about space) • Integrated planning for recruitment and development • Student-faculty research • Student satisfaction survey and success data (spring 2012) • Favorite spaces research question and student input (fall 2013)

2013 research questions, student input and observations • Patterns of use and how spaces work • Spatial expressions of shared values, aspirations, backgrounds and strengths • Investment priorities based on sense of belonging and continued success • Observations and implications for institutional research and physical planning

The changing contexts of culture and campus • The role of architecture in campus planning (less about academics) • Where recruitment and design connect: SUNY Binghamton and SCUP awards • Applying design thinking to institutional research for adaptation of campus design

Participants Q/A and closing remarks

Overview of the Session Content

“Students, Instructors, and Perceptions of Learning in Active Learning Classrooms (ALCs)” Brooks, SCUP North Central Conference 2012 • Research – University of

Minnesota classrooms • Approach – quasi-experimental

designs, pedagogical approaches, statistics, academic performance expected-actual-perceived, interval frequency of activity & instructor behavior

• “The classroom in which I am taking this course…encourages my active participation.”

Integrating Research and Design

“Research on Learning Space Design: Present State, Future Directions” 2012 Chapman Prize – Painter, Fournier, Grape, Grummon, Morelli, Whitmer, Cevetello, SCUP Pacific 2011 • Research – universities,

psychology, architecture, planning/design, furniture research, clinical education, projects

• Approach – online survey, 37 questions, 3,250 respondents, focus groups, “design sessions” on individual work, collaborative work, enclosed space, laptop use

Integrating Research and Design (Cont.)

“Effective Space Management Decision Making to Inspire Community” Blanchette, U Mass Boston, SCUP Pacific 2011 • Research – space, with changing

values and priorities, effectiveness and institutional mission

• Approach – qualitative cases, document review, interviews on critical space concerns

Quality of space, quantity • Outdated facilities, retrofitted

buildings, functional mismatch Location of space • On campus, contiguous, accessible,

prestigious

“Found In Space: Observational Evidence for Informal Gathering Spots” Clemmenson, Kahn, King, Sherry, Taylor, SCUP North Atlantic Region Conference 2011


“Summary Report of a Survey of Learning Space Design in Higher Education” Vredevoogd, Herman Miller, at SCUP 43 Montréal, 2008, reported by Grummon, SCUP, annual student video contests • Research –SCUP members and

individuals responsible for campus facilities or space planning, respondents mostly from 4-year-and-above campuses

• Approach – importance and performance; qualities of adaptability, social, healthful; sustainability, resourceful, and stimulating


Working Logic

Student Success Student-Faculty Space Campus-Culture Fit Institutional Research Recruitment-Development Student-Faculty Research Architecture Multi-Cultural Campus Design Campus Space Planning

Role of IR The role of Institutional Research in Academic Planning (less about space) • Integrated Planning for Recruitment and Development • Student-Faculty Research

Student Satisfaction Survey and Success Data (spring 2012) Favorite Spaces Research Questions and Student Input (fall 2013) Faculty Satisfaction survey

Overview of Binghamton University Who are we?

Part of SUNY system

Student: 16,000+ enrollment

Faculty/staff: 5000+

Programs: BA/S/FA/MUS, Masters, PhDs, graduate certificates

brain and spine

2012 Student Opinion Survey Indicate your level of satisfaction with each of the following aspects: Academic Facilities • Classroom facilities – 78% • Course-related laboratories (not including studios) – 70% • Library facilities – 82% • Study areas (not including studios) – 74% • Fine and performing arts studios (art, dance, film, music, theater) – 75% College Facilities and Grounds • Athletic and recreational facilities – 79% • Campus center/student union – 82% • General condition of residence halls – 74% • General condition of buildings and grounds (other than residence halls) – 77% • Personal safety/security on this campus – 88%

2013 Student Open-Ended Feedback Think of the places and experiences you value around campus, those which contribute most to engaging you in campus life, in academics and moving you toward your goals: • What is your favorite space on campus? Why is it your favorite? • Of the campus places, which is your least favorite? Why is it your least

favorite? • Of the campus places, which one would benefit most from added effort and

investment by the university? Why does it have the most potential for added investment?

For your campus, how would students answer?

Likes • Nature Preserve, DeFleur Walkway

and spine

• gym, Event Center, athletic fields

• Downtown Center – convenience

• Einstein Bagel, John Arthur Café

• Delaware Residence Hall

• Engineering and Science Building and labs

2013 Student Open-Ended Feedback

Dislikes • Library especially study areas

(4/10) • Older residence halls, especially

dining, e.g. Hinman and CIW (3/10)

• Science Lecture Hall 1 • Engineering Building Hall 110 • Construction


Investment priorities based on sense of belonging and continued success • Library

• Bleachers/ seating at older athletic fields

• Weekend operation of Downtown Center

• Older dining halls and residences (CIW and Hinman)


• Patterns of use and how spaces work:

like food, to socialize, and to see people; like places to reflect; landscaping as important as the facilities, like updated facilities but not during construction

don’t-like terms: dingy, confusing, poorly, awkwardly shaped, poor lighting, inefficient

could use some renovation, sprucing up

• Implications for institutional research and physical planning


Least Satisfied

Resources

Impact Trend Data

Please rate your level of satisfaction or dissatisfaction with the following aspects of your employment: • Office • Laboratory, research, or studio space • Equipment • Classrooms • Library Resources

COACHE Faculty Satisfaction Survey

Least Satisfied

Resources

Impact Trend Data

Mountainview

Newing

Lecture Hall Renovations

Engineering and Science

Biotechnology

Chenango Room

Bearcat Stadium

Softball Field

Tennis Courts

Swimming Pool

Memorial Courtyard

Aggregate Data

0

2

4

6

8

10

12

14

Classrooms Lecture Halls

Lab Space Research Space

1.1 0.2

2.1

9.4

1.4

0.2

2.2

12.4

Num

ber

of S

pace

s (0

0s)

# Spaces 2003 # Spaces 2012

0

50

100

150

200

250

Classrooms Lecture Halls

Lab Space Research Space

54

35

100

150

83

32

106

229

Squa

re F

eet

(00

0s)

Square Feet 2003 Square Feet 2012

Impact o

Student enrollment grew from 13,384 to

15,308 (16,023 in 2013). Construction

expenditure grew from $48.7 million to

$138.1 million. Satisfaction grew—overall

25%, in the condition of residence halls

23% and buildings and grounds 17%,

and in athletic and recreational facilities

18%, for the campus center/ student

union 14%, arts studios 10%, and study

areas 6%.

2003-2012

Poster: Timeline of research and capital investment

Working logic and comparison to themes in SCUP awards program

Imagining student satisfaction and success

We don’t have money. What do we do?

Thoughtful Investment

Least Resources

High Impact

Trend Data

Thoughtful investing in student feedback...

The Changing Contexts of Culture and Campus • The role of architecture in campus

planning (less about academics) • Where recruitment and design

connect: SUNY Binghamton and SCUP awards

• Applying design thinking, “the capacity for integrative thinking”, to institutional research for adaptation of campus design

Tim Brown with Barry Katz. Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation. Harper Collins

(New York 2009)

…diverse organizations and unique contexts…

SUNY Binghamton connects recruitment and design.

Design thinking integrates research and campus adaptation.

Compare Space Design Qualities in SCUP Awards 2012 …and 2013 • Interactive learning

• Flexible classrooms

• Convenient bumps

• Adaptive renovation

• Community space

• Outdoor learning

• Ubiquitous technology

• Variety and transparency

University of Calgary learning space Tom Arban Photography

…can yield creative patterns…





• Community space




University of Minnesota learning space © 2013 Regents of the University of Minnesota

…for space design and execution.





• Community space




University of Calgary community space with Perkins+Will + DIALOG Tom Arban Photography






• Community space




University of Rhode Island learning labs with Payette and Carol R Johnson






• Community space




Northern Kentucky University learning space with Goody Clancy






• Community space




Cleveland State University Julka Hall community space


Compare Space Design Qualities in SCUP Awards 2012 …and 2013 • Pedestrian pathways

• Vertical campuses

• Multi-organization collaborations- anchor institutions

• Reuse or preservation of 20th century buildings

• Design excellence at smaller schools

• Sustainability woven through • Image • Harnessing institutional anchors to

foster innovation

HEC Montréal Decelles Building Renovation – Classrooms on the 3rd & 4th Floors with Provencher Roy








foster innovation

The Ohio State University Park-Stradley Hall with Sasaki








foster innovation

University of Washington West Campus Housing – Phase I with Mahlum

Note: 2012 images from SCUP 47 proceedings: SCUP 2012 Excellence Awards Program. 2013 images from websites of named recipients.


Design thinking is the form of thought that enables movement along the knowledge funnel. ...mystery, heuristic, algorithm. Roger Martin. The Design of Business: Why Design Thinking is the Next Competitive Advantage. (2009)

The intrinsically human-centered nature of design thinking points to the next step: we can use our empathy and understanding of people to design experiences that create opportunities for active engagement and participation. …it is our ability to construct complex concepts that are both functionally relevant and emotionally resonant that sets humans apart from the ever more sophisticated machines we use to assist us. Tim Brown with Barry Katz. Change by Design (2009)


Notes Selected References • Brooks, SCUP North Central 2012: http://z.umn.edu/lsr • Morelli, Fournier, et al, SCUP Pacific Region Conference 2011:

http://www.scup.org/asset/58076/PA11_CN018_Proceedings.pdf Prize Report: http://www.scup.org/asset/66380/ResearchOnLearningSpaceDesign.pdf • SCUP North Atlantic Region Conference 2011“Found In Space: Observational Evidence for

Informal Gathering Spots” Clemmenson, Kahn, King, Sherry, Taylor: http://www.scup.org/asset/58068/NA11_CN027_Proceedings.pdf

• Blanchette: http://www.scup.org/asset/58074/PA11_CN040_Proceedings.pdf Refer also: Edward T. Hall – The Hidden Dimension (1966) The Silent Language (1973)

• Vredevoogd/Grummon: http://www.scup.org/asset/55194/SCUP-43_20080723_CC-89.pdf

Credits • Karen Fennie, Physical Facilities, Binghamton University • Jonathan Cohen, University Photographer, Binghamton University • Dorothy Manevich, Student Worker, Binghamton University

Contacts • Nasrin Fatima, [email protected] • Couper Gardiner, [email protected]

http://z.umn.edu/lsr�

http://www.scup.org/asset/58076/PA11_CN018_Proceedings.pdf�

http://www.scup.org/asset/66380/ResearchOnLearningSpaceDesign.pdf�

http://www.scup.org/asset/58068/NA11_CN027_Proceedings.pdf�

http://www.scup.org/asset/58074/PA11_CN040_Proceedings.pdf�

http://www.scup.org/asset/55194/SCUP-43_20080723_CC-89.pdf�

mailto:[email protected]�

mailto:[email protected]�

Participants Q/A

Closing Remarks

impact of space design on student satisfaction and success€¦ · impact of space design on...

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