i’m going digital!

I’M GOING DIGITAL!学习数码，马上行动! SAYA AKAN GUNA DIGITAL!

நான் மின்ன�லக்கமயமாகிேறன்!

E-Payment Learning Journey

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IMDA-A4-Eng-080920.pdf 1 8/9/20 2:14 PM

1. PayNow

2. SGQR

3. DBS digibanking SG

4. DBS PayLah

5. OCBC Mobile Banking

6. OCBC Pay Anyone

7. UOB Mighty

8. Grabpay

9. Singtel Dash

10. FairPrice Scan & Go

11. Cybersecurity

12. Scam

Find Out More

6377 3800 [email protected]/SeniorsGoDigital

STEP 3 Scan PayNow QR with your bank app and make payment

Because life is more colourful when you’re connected

HELPING YOUMAKE CONNECTIONSTHAT MATTER

Cyber security tips (Credit: Cyber Security Agency of Singapore)

• Do not reveal your password, OTP or any other personal details to anyone or unknown websites.

• Do not save your banking and personal details in your devices and websites. Log out after completing a transaction.

• SetupSMS/emailnotification alertsandallowin-apppushnotificationsforyourbankingtransactionssothatyoucanmonitorthem for any suspicious activity.

1. 2. 3. 4.

DREK-PayNow-A4-Eng-150720.indd 2 15/7/20 6:33 PM

SG DigitalStarter Kit on

PayNow

DID YOU KNOW?With PayNow, you can send and receive Singapore Dollar funds from one bank to another in Singapore almost instantly by using just your registered mobile number or Singapore NRIC/FIN.

STEP 1 Install your preferred bank app on your mobile device

Go to the Apple AppStore or Google Play Store to

download any of the

bank apps supported

under PayNow and

launch the application.

STEP 2 Link PayNow to your bank account

1. Launch your preferred bank app and link your mobile number and/or Singapore NRIC/FIN.

2. Enter a nickname for your PayNow account, avoid using your full name, to help others identify who you are on PayNow.

Examples of Participating Banks Supporting PayNowExamples of Participating Banks Supporting PayNow

You will need to install and activate internet banking for your bank account prior to setting up PayNow.

Assistance is available (if required) over the counter at the nearest banking branch.

You will receive a 2FA (e.g. SMS OTP)2FA (e.g. SMS OTP) for verification to complete verification to complete

the registration.

PayNowMobile:

****7890

NRIC/FIN:

S****888A

PayNowNickname:

John Tan

SUBMIT

2FA received!

SMS OTP:1 8 1 8

!


Find Out More


STEP 3 Scan PayNow QR with your bank app and make payment

Because life is more colourful when you’re connectedSeniors Go Digital is a programme that is specially designed to help you begin your digital journey, with online resources and fun learning sessions that will let you pick up new skills.



• Do not reveal your password, OTP or any other personal details to anyone or unknown websites.

• Do not save your banking and personal details in your devices and websites. Log out after completing a transaction.

• SetupSMS/emailnotificationalertsandallowin-apppushnotificationsforyourbankingtransactionssothatyoucanmonitorthem for any suspicious activity.

1. Launch your preferred bank app and select the scan QR function within the app to capture the PayNow QR.

2. Scan the PayNow QR displayed by the merchant and check the merchant name.

3. Enter the transaction Enter the transaction amount and verify amount and verify the merchant name the merchant name on your mobile on your mobile phone before you phone before you proceed with the proceed with the payment.

4. You will receive a You will receive a payment notification payment notification message. The amount message. The amount is immediately deducted from your bank account and credited to the merchant.



PayNow

DID YOU KNOW?

STEP 1 Install your preferred bank app on your mobile device

STEP 2 Link PayNow to your bank account

1. 2.

PayNowMobile:

****7890

NRIC/FIN:

S****888A

PayNowNickname:

John Tan

SUBMIT

2FA received!

SMS OTP:1 8 1 8

!


Find Out More


STEP 3 View transaction history and manage notifications




• Never disclose your mobile banking or payment wallet User ID, PIN & One-Time Password (OTP) to anyone.

• Check the payment wallet to ensure that the merchant name and amount are correct before payment.

• Download apps only from official sources.

1. 2. 3.

DREK-SGQR-A4-Eng-161020.indd 2 16/10/20 11:52 AM


SGQR

DID YOU KNOW?SGQR is a single payment QR code that combines the QR codes of different electronic payment schemes. Consumers just need to look at the bottom of the SGQR label to see which payment option is accepted by the merchant.

STEP 1 Install your preferred mobile payment app on your mobile phone


download any of

the payments apps

supported under

SGQR and launch the

application.

STEP 2 Scan SGQR and make payment

1. Launch your preferred payment app’s built-in QR code scanner to capture the SGQR.

2. Scan the SGQR displayed by the merchant and check the merchant name.

Examples of Payment Apps Supported under SGQRExamples of Payment Apps Supported under SGQR

3. Enter the transaction Enter the transaction amount and verify amount and verify the merchant name the merchant name in your mobile phone in your mobile phone before proceeding before proceeding with the payment.with the payment.

4. You will receive a payment notification message. The amount is immediately deducted is immediately deducted from your e-wallet/account and credited to account and credited to the merchant.

Note: Steps to scan SGQR and make payment will vary for different payment apps.Note: Steps to scan SGQR and make payment will vary for different payment apps.


Find Out More


STEP 3 View transaction history and manage notifications




• Never disclose your mobile banking or payment wallet User ID, PIN & One-Time Password (OTP) to anyone.

• Check the payment wallet to ensure that the merchant name and amount are correct before payment.

• Download apps only from official sources.

1. Tap on ‘History’ to view your transaction history.

2. Tap on ‘More’, ‘SettingsSettings’ to manage notifications.to manage notifications.

3. Tap on ‘Manage Notifications’ to manage alerts and notifications for transactions.notifications for transactions.

Note: Steps to view transaction history and manage notifications will vary for different payment apps. will vary for different payment apps.Note: Steps to view transaction history and manage notifications will vary for different payment apps.Note: Steps to view transaction history and manage notifications



SGQR

DID YOU KNOW?

STEP 1 Install your preferred mobile payment app on your mobile phone

STEP 2 Scan SGQR and make payment

1. 2. 3. 4.


Find Out More




1. 2. 3.

Cyber security tips• Never disclose your digibank User ID, PIN, OTP or Digital Token

Approval and account details to anyone.• Enable your Transaction Alerts to stay informed instantly of transactions

on your account via SMS or email.• Never leave your digibank session unattended, log out after use.

STEP 3 Explore your DBS Digibank app

DREK-DBS Digibank-A4-Eng-130820.indd 2 13/8/20 2:44 PM

SG DigitalStarter Kit on DBS digibank

SG app

DID YOU KNOW?The digibank app is packed with clever design touches to make your banking quicker, easier and safer. Access the bank in your pocket - check account balance, transfer funds, view eStatements, update particulars and lots more all on-the-go.

STEP 1 Install DBS digibank appon your mobile phone


download the DBS digibank SG app and


1. Launch the app and select the option ‘Log In’.

2. Tap on ‘Get Started’ ’ to register for your DBS digibank.

3. Follow the on-screen steps to complete your registration.

Note:Note: You will need your DBS/POSB Card no. DBS/POSB Card no. and PIN for verification.and PIN for verification.

1. For iOS users, tap on to download the app.

GET 2. For Android users, tap on to download the app. to download the app. Install

STEP 2 Register for DBS digibank


Find Out More




1. Check account balance on your DBS digibank.

2. Review your transaction history.

3. Make online payments or transfers and more!or transfers and more!




STEP 3 Explore your DBS Digibank app

Credit: Content provided by


SG DigitalStarter Kit on DBS digibank

SG app

DID YOU KNOW?

STEP 1 Install DBS digibank appon your mobile phone

1. 2.

3.

1. GET 2.Install

STEP 2 Register for DBS digibank


Find Out More




1. 2. 3.




STEP 3 Scan QR with DBS PayLah! app and make payment

4.

DREK-DBS PayLah-A4-Eng-130820.indd 2 13/8/20 4:15 PM

SG Digital DID YOU KNOW?Singapore’s favourite payments app now lets you do more than just pay. With more than 80,000 acceptance points across retail and service outlets, use PayLah! today to discover a world of exclusive deals for food, shopping, rides, movies and more.

STEP 1 Install the DBS PayLah! appon your mobile phone


download the DBS PayLah! app and


1. Launch the app and register with your DBS/POSB digibank (DBS/POSB customers) orvia SingPass with MyInfo (other bank users).

2. For DBS/POSB customers, For DBS/POSB customers, register using your digibank register using your digibank ID and PIN to proceed.

3. For other bank users, register using your SingPass ID and PIN or SingPass ID and PIN or SingPass mobile app to SingPass mobile app to proceed.


GET 2. For Android users, tap on For Android users, tap on to download the app. to download the app. Install

STEP 2 Register for DBS PayLah!

Starter Kit on DBS PayLah!


Find Out More




1. Tap on ‘Scan’ on the home screen to scan the merchant’s QR code.

2. Scan the merchant’s QR code.

3. Review the Review the merchant and merchant and payment details before proceeding.





STEP 3 Scan QR with DBS PayLah! app and make payment

4. Tap on ‘History’ to view your transaction history after completing the after completing the payment.payment.


SG Digital DID YOU KNOW?

STEP 1 Install the DBS PayLah! appon your mobile phone

1. 2. 3.

1. GET 2.Install

STEP 2 Register for DBS PayLah!

Starter Kit on DBS PayLah!


Find Out More




STEP 3 Explore the OCBC Mobile Banking App

Cyber security tips• Do not reveal your access code or PIN to anyone.• Always inform the Bank when you change your contact details.• Do not access online banking using jail-broken or “rooted” mobile

devices.• Read your SMS alerts carefully and contact the Bank when you

receive alerts on transactions that were not performed by you.

1. 2. 3. 4.

DREK-OCBC Mobile Banking-A4-Eng-110820.indd 2 11/8/20 6:16 PM

SG DigitalStarter Kit onOCBC Mobile

BankingDID YOU KNOW?The OCBC Mobile Banking App allows you to manage your funds and access your bank details easily on-the-go.

STEP 1 Install OCBC Mobile Banking App on your mobile phone


download OCBC Mobile Banking App and launch the

application.

1. Launch the app and select the option ‘Log In’.

2. Tap on “Trouble Logging in?”.

3. Click on “Get Help”.Click on “Get Help”.


GET

2. For Android users, tap on to download the app. Install

STEP 2 Set up your OCBC Mobile Banking App Login

4. Follow the on-screen steps to complete Online Banking signup.Online Banking signup.

Note: You will need an You will need an active OCBC ATM/ Debit/ active OCBC ATM/ Debit/ Credit Card no. and Card Credit Card no. and Card PIN for verification.


Find Out More




STEP 3 Explore the OCBC Mobile Banking App




1. Check account balance on your OCBC Mobile Banking App.

2. Review your transaction history.

3. From Menu, select From Menu, select “Transfer” and “Transfer” and transfer funds.transfer funds.

4. From Menu, select From Menu, select “Pay” and pay “Pay” and pay bills.



SG DigitalStarter Kit onOCBC Mobile

BankingDID YOU KNOW?

STEP 1 Install OCBC Mobile Banking App on your mobile phone

1. 2. 3.

1. GET

2.Install

STEP 2 Set up your OCBC Mobile Banking App Login

4.


Find Out More




STEP 2b Scan QR with OCBC Pay Anyone™ App and make payment




1. 2. 3. 4.

DREK-OCBC PayAnyone-A4-Eng-110820.indd 2 11/8/20 6:13 PM


Using OCBC PayAnyone™

DID YOU KNOW?OCBC Pay Anyone™ lets you pay everyone - including those on PayNow - using their mobile number. You may also pay directly to a wide range of participating merchants by scanning QR codes.

STEP 1 Install the OCBC Pay Anyone™ App on your mobile phone

Go to the Apple AppStore or Google Play Store to download

OCBC Pay Anyone™ and


Note: You must have your

OCBC Mobile Banking

access code and pin to

proceed.

1. Log in with your banking credentials (Access code, Pin, Fingerprint / Face ID, if applicable).

2. Tap on “Pay a Person“.

3. Select a contact, enter the amount you wish to transfer to proceed.


GET

2. For Android users, tap on to download the app. Install

STEP 2a Pay by Entering Mobile Number

4. Review the Review the transfer details transfer details and click on and click on the arrow to the arrow to confirm the confirm the payment.payment.

5. The transfer is completed!


Find Out More




STEP 2b Scan QR with OCBC Pay Anyone™ App and make payment




1. Scan/ Import the Net QR or PayNow QR to start your transaction.

2. Ensure the merchant’s name is correct and enter the payment amount.

3. Tap on the arrow Tap on the arrow to confirm the to confirm the payment.payment.

4. And you’re done! And you’re done!




Using OCBC PayAnyone™

DID YOU KNOW?

STEP 1 Install the OCBC Pay Anyone™ App on your mobile phone

1. 2. 3.

1. GET

2.Install

STEP 2a Pay by Entering Mobile Number

4. 5.


STEP 3 Scan QR with UOB Mighty app and make payment

Cyber security tips• Keepyourcredentialsconfidentialatalltimes,donotshareitwithanyone.UOBandourpartnerswillneverrequestforyourusername,password or One-Time-Password (OTP) over phone or email.

• Always log out after an online banking session.• Change your password immediately if you suspect your account has been compromised.

1. 2. 3.

4.

Find Out More




DREK-UOBMighty-A4-Eng-050820.indd 2 5/8/20 11:40 AM

SG DigitalStarter Kit on UOB Mighty

DID YOU KNOW?UOB Mighty app is an all-in-one mobile banking app for UOB customers. It allows you to view your bank account details on-the-go and allow cashless transaction via QR payments.

STEP 1 Install the UOB Mighty Appon your mobile phone


download the UOB Mighty Singapore and


STEP 2 Register for UOB Online Banking

1. Launch the app and select the option ‘Sign Up’.

2. Follow the on-screen steps to sign up for your UOB Online Banking.

3. Key in the SMS OTP Key in the SMS OTP that will be sent to you that will be sent to you upon registration.upon registration.

4. Enter ATM/Credit/Debit Card number and PIN to complete your registration.

Note: You will need your UOB Card no. your UOB Card no. and PIN for verification.and PIN for verification.

1. For iOS users, tap onto download the app.

GET 2. For Android users, tap on to download the app. to download the app.Install


STEP 3 Scan QR with UOB Mighty app and make payment

Cyber security tips• Keepyourcredentialsconfidentialatalltimes,donotshareitwithanyone.UOBandourpartnerswillneverrequestforyourusername,password or One-Time-Password (OTP) over phone or email.

• Always log out after an online banking session.• Change your password immediately if you suspect your account has been compromised.

1. Launch and login with your UOB Mighty app.

2. Tap on the QR PAY to access the app’s built-in QR code scanner to capture SGQR.

3. Scan the SGQR Scan the SGQR displayed by the displayed by the merchant and check the merchant name.


4. Enter the transaction amount Enter the transaction amount and verify the merchant and verify the merchant name before proceeding with the payment. Amount will be deducted from Amount will be deducted from your account and credited your account and credited directly to the merchant.directly to the merchant.

Find Out More





SG DigitalStarter Kit on UOB Mighty

DID YOU KNOW?

STEP 1 Install the UOB Mighty Appon your mobile phone

STEP 2 Register for UOB Online Banking

1. 2. 3.

4.

1. GET 2.Install


Find Out More




2. 3.1.

STEP 3 Scan QR with GrabPay and make payment

Cyber security tips• Set up a 6-digit GrabPay PIN to keep payments more secure.• Never disclose your OTP, password or other personal details with

anyone or unknown websites.• Please do not give any personal details to third-party websites or

apps claiming to be Grab. All requests for information needed for verification purposes will take place within the Grab app.

DREK-Grab-A4-Eng-070820.indd 2 7/8/20 12:27 PM


GrabPay

DID YOU KNOW?GrabPay supports a collection of cashless payment methods, such as credit/debit cards, partner wallets like PayPal and GrabPay balance. Enjoy the ease of paying for your rides, food deliveries, online shopping, in-store purchases and more!

STEP 1 Install the Grab Appon your mobile phone


download the Grab App and launch the

application.

1. Sign up for a Grab account by providing your mobile number and email address.

A 6-digit verificationcode will be sent to the mobile number to activate account.

2. Tap on ‘Payment’ on the bottom navigation bar, and verify your identify using SingPass via MyInfo or Fill in a form manually.

3. Add your credit/ Add your credit/ debit carddebit cardby tapping on by tapping on ‘Payment’, then ‘Payment’, then ‘Add a Card’. Enter ‘Add a Card’. Enter your card details your card details and tap ‘Save’. and tap ‘Save’.



STEP 2 Sign up and register for GrabPay

4. Top up your GrabPay Walletusing your card and select a top-up value. You can also use Paynow. also use Paynow.


Find Out More




2. Scan the merchant’s the merchant’s QR Code and enter QR Code and enter the transaction amount.

3. Verify the merchant name the merchant name and transaction amount in and transaction amount in and transaction amount in your mobile phone before your mobile phone before proceeding with the proceeding with the payment.

1. Use GrabPay in-storesby tapping on the scan QR button at the top left corner. You can also book a ride or order food delivery.

STEP 3 Scan QR with GrabPay and make payment

Cyber security tips• Set up a 6-digit GrabPay PIN to keep payments more secure.• Never disclose your OTP, password or other personal details with

anyone or unknown websites.• Please do not give any personal details to third-party websites or

apps claiming to be Grab. All requests for information needed for verification purposes will take place within the Grab app.




GrabPay

DID YOU KNOW?

STEP 1 Install the Grab Appon your mobile phone

1. 2. 3.

1. GET 2.Install

STEP 2 Sign up and register for GrabPay

4.


Find Out More




1. 2. 3.

Cyber security tips• Use a strong password on your device to prevent unauthorised use.• Do not share your PIN or OTP with anyone• Donotdisclosepersonal,financialorcreditcardinformationto little-known or suspicious websites.

STEP 3 Top-up and Scan QR to make payment with Singtel Dash

4.

DREK-SingTelDash-A4-Eng-161020.indd 2 16/10/20 3:34 PM

SG DigitalStarter Kit on Singtel Dash

DID YOU KNOW?Singtel Dash is the all-in-one mobile wallet for your payment and lifestyle needs. Whether in-store or online, locally or globally, Dash enables you to make secure and easy payments wherever you go. Download Dash to shop, dine, commute and send money with your mobile phone now.

STEP 1 Install the Singtel Dash appon your mobile phone


download the Singtel Dash app.

Launch your Singtel Dash app and tap on ‘Sign Up’ to register.

1. Fill in the required details in the form.

3. Fill in the remaining details and enter referral/promo code referral/promo code (if any).(if any).



STEP 2 Sign up and register forSingtel Dash

Complete registration in 3 simple steps:Complete registration in 3 simple steps:

2. Set up your Set up your 6-digit PIN. Do 6-digit PIN. Do not use running not use running digits (123456) or digits (123456) or duplicates (333333).duplicates (333333).

GET


Find Out More




1. Select ‘Top-Up’ Select ‘Top-Up’ Select ‘Ton the home screen to top up your Singtel Dash account.

2. Choose your preferred top-up methods* and follow the steps to top-up.

3. Tap on the pink ap on the pink Tap on the pink Tbutton on the button on the home screen to home screen to scan QR to make scan QR to make payment.

Cyber security tips• Use a strong password on your device to prevent unauthorised use.• Do not share your PIN or OTP with anyone• Donotdisclosepersonal,financialorcreditcardinformationto little-known or suspicious websites.

STEP 3 Top-up and Scan QR to make payment with Singtel Dash

4. Verify the erify the Verify the Vmerchant name and transaction amount before making payment.making payment.

*Other available top up options include eNETS via your bank account, 7-eleven and AXS. Visit dash.com.sgdash.com.sgdash.com.sg to find out more.



SG DigitalStarter Kit on Singtel Dash

DID YOU KNOW?

STEP 1 Install the Singtel Dash appon your mobile phone

1. 3.

1. GET 2.Install

STEP 2 Sign up and register forSingtel Dash

2.

GET


Find Out More




Cyber security tips• Create a strong password for your online FairPrice account, with at

least 8 characters and different character types (i.e. UPPERCASE, lowercase, 1234, !@#$).

• Never disclose your OTP, password or other personal details with anyone or unknown websites.

• Report any fraudulent credit/debit card charges to your bank and cancel your card immediately.

STEP 3 Scan and Shop as You Go!

2. 3.1.

DREK-FairPrice-A4-Eng-040820.indd 2 4/8/20 3:57 PM


FairPrice Scan & Go

DID YOU KNOW?Almost half of the FairPrice Scan & Go customers are senior citizens! With FairPrice Scan & Go, seniors can skip the queue, and use their Pioneer, Merdeka and Senior Citizen discounts too!

STEP 1 Install the FairPrice Appon your mobile phone


download the FairPrice App and launch the

application.

STEP 2 Setup your account

1. Sign up for an account by providing your email address, mobile number and password via clicking on More, then Account tab.

2. Set-up your payment your payment details for easy payment of your items.payment of your items.

3. You can also link your PLUS! account to enjoy rebates and other benefits and check the Lucky Draw box to take part in all FairPrice take part in all FairPrice lucky draws.lucky draws.




Find Out More




Cyber security tips• Create a strong password for your online FairPrice account, with at

least 8 characters and different character types (i.e. UPPERCASE, lowercase, 1234, !@#$).

• Never disclose your OTP, password or other personal details with anyone or unknown websites.

• Report any fraudulent credit/debit card charges to your bank and cancel your card immediately.

STEP 3 Scan and Shop as You Go!

2. Shop As You Goby scanning the barcode of the item(s) you want to purchase & pay in the app.

3. Checkout Checkout Verify your e-receipt with your Verify your e-receipt with your purchases at the FairPrice Scan & purchases at the FairPrice Scan & Go Kiosk to complete your shopping.Go Kiosk to complete your shopping.

1. Launch FairPrice AppTap on icon and check in by enabling GPS location in the app.




FairPrice Scan & Go

DID YOU KNOW?

STEP 1 Install the FairPrice Appon your mobile phone

STEP 2 Setup your account

1. 2.

3.

1. GET 2.Install


Find Out More


4. Use strong passwords and enable 2FA



Password

Password

Your One-Time Password (OTP) is 894326.

5. Check, before we share

DREK-StayingSafeOnline-A4-020720.indd 2 2/7/20 9:53 PM

SG DigitalStarter Kit on Staying Safe

Online

DID YOU KNOW?Just as we lock our doors to keep burglars out, we must secure our devices and information to stay safe online. Here is a checklist to help you stay safe online.

1. Use an anti-virus software and update it regularly

Anti-virus software can scan and remove harmful viruses, and block unsafe websites. Be wary of fake anti-virus apps and only install apps from official app stores.

• STEP 1

<Settings>

• STEP 2

<Updates>

• STEP 3

AutoUpdatesONON

Software updates keep your computer and devices Software updates keep your computer and devices Software updates keep your computer and devices Software updates keep your computer and devices safe from security threats. Enable automatic updates if the option is available.

2. Do not share personal data online

Be mindful not to overshare personal data online. Think about who you Be mindful not to overshare personal data online. Think about who you Be mindful not to overshare personal data online. Think about who you are giving your personal data to and whether it is necessary to do so.are giving your personal data to and whether it is necessary to do so.are giving your personal data to and whether it is necessary to do so.

Always understand the purpose for the collection, use and/or disclosure Always understand the purpose for the collection, use and/or disclosure Always understand the purpose for the collection, use and/or disclosure of your personal data. Seek clarification from the organisation of your personal data. Seek clarification from the organisation if you are not clear why the requested information is needed.not clear why the requested information is needed.

Personal Data Consent

3. Spot Signs of Phishing

Phishing is used by scammers to trick you to give them your Phishing is used by scammers to trick you to give them your personal or financial information such as login details, bank apersonal or financial information such as login details, bank account and credit card numbers.

Beware of fake websites, emails or phone messages claiming to be Beware of fake websites, emails or phone messages claiming to be from the government or service providers. Look out for misleading from the government or service providers. Look out for misleading information. Be careful of urgent and unexpected requests for your information. Be careful of urgent and unexpected requests for your confidential information in exchange for attractive rewards. Do confidential information in exchange for attractive rewards. Do not open or download any unverified links or attachments.open or download any unverified links or attachments.

From: Singa BankTo: Mr John TanSubject: Payment error

Please verify your account info immediately. Log on now to www.singa.com/verify.

www.abc-xyz123.com


Find Out More


4. Use strong passwords and enable 2FA



Create long and random passwords by using ‘5 different words’ that you can remember (e.g. IhadKAYAtoastAT8am).

Do not reveal your password and One-Time Password (OTP) to anyone or unknown websites.

When available, enable 2-factor authentication (2FA) as an additional layer of verification.

Visit https://go.gov.sg/csa-pwchecker or scan this QR code to check if your password is strongQR code to check if your password is strong

Password ****AT8am

Password S****089D

Your One-Time Password (OTP) is 894326.

5. Check, before we share

Fight fake news and stop their spread.

• Question the source

• Verify the information

• Check with fact-checking tools e.g. Factcheck.org and Check with fact-checking tools e.g. Factcheck.org and www.gov.sg/Factually (for Singapore-related news)www.gov.sg/Factually (for Singapore-related news)

Credit: Cyber Security Agency of Singapore, Media Literacy Council and the Personal Data Protection Commission.Credit: Cyber Security Agency of Singapore, Media Literacy Council and the Personal Data Protection Commission.


SG DigitalStarter Kit on Staying Safe

Online

DID YOU KNOW?

1. Use an anti-virus software and update it regularly

• STEP 1 • STEP 2 • STEP 3

ON

2. Do not share personal data online

3. Spot Signs of Phishing

www.singa.com/verify

www.abc-xyz123.com


HOW TO SPOT A SCAM?HOW TO SPOT A SCAM?

Common Scams

Signs of Scams

Immediate Payment01.} Caller threatens to take action if money is not transferred

immediately.

Request for Personal Information02.} Caller identifies himself as a government official or from a legitimate

business and asks for your personal information such as bank details andNRIC number for the purpose of investigation in order to absolve yourselffrom any criminal offence.

Don’t Tell Others03.} You are warned to keep the call a secret.

+9123 4567mobile

Spoofed Call

+6955 0221mobile

Spoofed Call

+4241 2345mobile

Overseas / Spoofed Call(if unexpected)

9123 4567mobile

Local Call

What should you do:

Never give personal information and One-Time Passwords (OTPs) over the phone.Always verify with the organization’s main hotline and not through the contactdetails given in the suspected call.

02.

For unexpected calls showing a “+” prefix, it is an incoming international call. Exercisegreater caution when answering them.

03.

“+” Sign Prefix04.} Seeing what seems like a local number with a “+” prefix is likely to be a

spoofed call. Only incoming international calls have the “+” sign prefixdisplayed whilst local calls will not have a “+” prefix.

If unsure, call the NCPC Anti-Scam hotline at 1800-722-6688 (9am – 5pm, Mon – Fri)or email [email protected].

01.

E-Commerce ScamScammerstypically tout lowprices for theirmerchandise andrequest you tomake payment inadvance.

Social Media Impersonation Scam Scammers often use

compromised / spoofedsocial media accountsposing as your familymembers or friends toobtain your personalinformation.

Loan ScamScammers pretend tobe a staff from alicensed moneylenderand typically send aSMS text or WhatsAppmessage offering loanservices.

Produced in collaboration with Singapore Police Force and Cyber Security Agency of Singapore

SDO Hotline: 6377 3800SDO Hotline: 6377 3800

i’m going digital!

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