iir middle east hr summit social media

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@JonIngham Social Media Improving Efficiency, Adding Value and Driving Innovation

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Use of social media - and social approaches - for HR in Middle East businesses - IIR Middle East Summit & Expo 2012

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Page 1: Iir middle east hr summit social media

@JonIngham

Social MediaImproving Efficiency, Adding Valueand Driving Innovation

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March 2012

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“Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers”

Eg use of social knowledge management system vs traditional intranets (“the place where information goes to die”)

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Gary Hamel: "Management 2.0 is going to look like web 2.0:• Everyone has a voice• Capability counts for more than credentials and titles• Commitment is voluntary• Power is granted from below• Authority is fluid and contingent on value-added• The only hierarchies are "natural" hierarchies• Communities are self-defining• Individuals are richly empowered with information• Just about everything is decentralised• Ideas compete on an equal footing• It's easy for buyers and sellers to find each other

• Resources are free to follow opportunities• Decisions are peer-based.”

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• IT security

• Intellectual property

• Reputation

• Privacy

• Productivity

• Legal issues

• Use of employee data for background checking

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AlumniManagement Recruiting

Onboarding

PerformanceManagement

Learning &Development

Communication

CareerManagement

Reward &Recognition

SocialMedia

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OutcomesActivities

IndividualIndividual

HRHumanCapital

GroupSocialHR

SocialCapital

Dave Ulrich: “I saw a lot of work in HR focused on activities (number of hours of training a leader receives; whether a firm is using 360° feedback; if it implements performance based pay or competence based hiring). I wanted to shift the focus to outcomes of the activities.”

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• http://strategic-hcm.blogspot.co.uk/2008/04/more-coming-soon.html

• https://wiki.smu.edu.sg/digitalmediaasia/Image:UAE_Internet_Stats.png

• http://geert-hofstede.com/arab-emirates.html

• http://www.youtube.com/watch?v=lAl28d6tbko

• http://www.youtube.com/watch?v=5YGc4zOqozo

• http://qinetiqette.wordpress.com/

• http://www.glassdoor.com/index.htm

• http://c4lpt.co.uk/top-100-tools-2012/