hr summit tlc_cxo 2015
TRANSCRIPT
Transformational Leadership Challenge
T r a n s f o r m i n g L e a d e r s t o g a i n a
C o m p e t i t i v e A d v a n t a g e
CSP
What is your greatest leadership challenge?
If there is JUST ONE THING to help fix it, it is ……
13
Concept 2
2009 And Beyond Good Food, Good Life.
A snapshot of the business atthe beginningof 2008...
1313
The world is changing
2009 and Beyond Good Food, Good Life.
13
Oceania 2009
Volatility Vision
Uncertainty Understanding
Complexity Clarity
Ambiguity Agility
V.U.C.A. primes
(Ref Kinsinger, P. & Walch, K. 2012)
SURVIVE OR THRIVE
V.U.C.A. pRimes
ouR objectivesV.U.C.A. Prime our Team
• Tribal insights on timeless hard-wired human behaviour
• Drive business priorities via Just-One-Thing approach
• Be agile with Just-in-Time solutions
• Amplify your Assets - transform our team in dire situations
• Partner to your Vulnerabilities - for sustainable improvements
Volatility Vision
Uncertainty Understanding
Complexity Clarity
Ambiguity Agility
V.U.C.A. primes
(Ref Kinsinger, P. & Walch, K. 2012)
V.U.C.A. pRimes
Volatility >>>>> Vision Lead a Movement
Tell a Story to those who want to listen
Connect a TribeMake change
Family basic unit of a tRibe
EMERGING TRENDS IN
PROFESSIONAL SELLING
The latest innovation, research and best practice
in selling and sales management
Compiled and edited by
Paul Sparks
VOLUME 1
If you sell for a living, you manage a sales team, or are responsible for the growth of your business and you want the best outcomes for your
sales efforts – this book is for you.
Some of the world’s leading sales trainers, consultants and
coaches bring you detailed ideas on how you can improve your personal performance, and the
performance of your sales team. Inside this volume you’ll find
12 chapters to ensure you are informed about the latest trends,
research and best practice in professional selling and sales
management.
Each chapter is a book in itself – with more up-to-date
information on personal selling and sales management than any single book published in the last
decade.
EMERGING TRENDS IN PROFESSIONAL SELLING
Here’s what’s inside: Paul Sparks. The evolution of professional selling: understanding the past to inform our future sales performance.Michael Schiffner. Building high performance sales teams: going beyond a training mindset to achieve sustained sales success.Julia Palmer. Strategic networks: the key to sustainable sales success.Mo Fox. See before you sell: how changing your perception is the key to better sales results.Michael Foulds. The sale is the negotiation: reframing the sales process for better sales and stronger customer relationships.Malcolm Dawes. Sales leadership or sales management? It does make a difference for high performing sales teams.Suzanne Mercier. Are your sales people sales imposters? How to overcome fear to create great sales results.John Barraclough & Warwick Burgess. Gaining the last yard in sales: the value of persuasive communication.Mark Purbrick. Simply the best: how to attract, select and retain high performing salespeople.Jason White & Giles Rhodes. Rewarding the sales force: a taxonomy of sales roles to inform reward and incentive programs.Sally-Anne Cotton. The alchemy of 21st century selling: transmuting balance, alignment and intent into golden sales results.Dr Yvonne Sum. Tribal insights for sales leaders: the power of learning partnerships.
“The best book on modern selling and sales management I’ve seen in years with a great range of relevant content. I can’t wait for Volume 2.” – Bob Bentley, 25 year sales veteran, ICT industry.
See inside for details on the 6 DVD companion set which contains over 12 hours of presentations, discussions and interviews featuring the authors as they take a deeper and wider look at the chapter topics. This professionally produced DVD set is an invaluable tool for sales training and
development and is also great for using in sales meetings to begin discussion on critical topics in professional selling.
Australia $66.00 RRP Inc GST
COM
PILED AN
D ED
ITED BY
PAU
L SPAR
KS
1
14217 EM_Trends Cvr 21mm.indd 1 9/5/11 12:51:43 PM
Motivati
on
WHY
Define Current Reality PAIN or CHALLENGE
Design Compelling Future
VIVID VISION
Create a Vision Volatility VISION
Volatility Vision
Uncertainty Understanding
Complexity Clarity
Ambiguity Agility
V.U.C.A. primes
(Ref Kinsinger, P. & Walch, K. 2012)
V.U.C.A. pRimes
ChaosROI
Time
Chaos
ChaosOrder Life is Good
Order
Kiss of Death
Maximum growth occurs at the border
of chaos and order
Order
S-curve of change
Assets Vulnerabilities
Strengths Allowable weaknesses
Life & business experiences Perceived obstacles or history
Values Limiting beliefs
your balance sheet
THE 7 ‘R’S OF LEADERSHIP ACTIONPRINCIPLES OF LEARNING PARTNERSHIP
EMERGING
TRENDS IN
PROFESSIONAL
SELLING
The latest innovation,
research and best practice
in selling and sales management
Compiled and edited by
Paul Sparks
VOLUME 1
If you sell for a living, you
manage a sales team, or are
responsible for the growth of
your business and you want
the best outcomes for your
sales efforts – this book is for
you.
Some of the world’s leading
sales trainers, consultants and
coaches bring you detailed ideas
on how you can improve your
personal performance, and the
performance of your sales team.
Inside this volume you’ll find
12 chapters to ensure you are
informed about the latest trends,
research and best practice in
professional selling and sales
management.
Each chapter is a book in
itself – with more up-to-date
information on personal selling
and sales management than any
single book published in the last
decade.
EMERGING TRENDS IN PROFESSIONAL SELLING
Here’s what’s inside:
Paul Sparks. The evolution of professional selling:
understanding the past to inform our future sales
performance.
Michael Schiffner. Building high performance sales
teams: going beyond a training mindset to achieve
sustained sales success.
Julia Palmer. Strategic networks: the key to
sustainable sales success.
Mo Fox. See before you sell: how changing your
perception is the key to better sales results.
Michael Foulds. The sale is the negotiation:
reframing the sales process for better sales and
stronger customer relationships.
Malcolm Dawes. Sales leadership or sales
management? It does make a difference for high
performing sales teams.
Suzanne Mercier. Are your sales people sales
imposters? How to overcome fear to create great
sales results.
John Barraclough & Warwick Burgess. Gaining
the last yard in sales: the value of persuasive
communication.
Mark Purbrick. Simply the best: how to attract,
select and retain high performing salespeople.
Jason White & Giles Rhodes. Rewarding the sales
force: a taxonomy of sales roles to inform reward
and incentive programs.
Sally-Anne Cotton. The alchemy of 21st century
selling: transmuting balance, alignment and intent
into golden sales results.
Dr Yvonne Sum. Tribal insights for sales leaders: the
power of learning partnerships.
“The best book on modern selling and sales management I’ve seen in years with a great range of
relevant content. I can’t wait for Volume 2.” – Bob Bentley, 25 year sales veteran, ICT industry.
See inside for details on the 6 DVD companion set which contains over 12 hours of presentations,
discussions and interviews featuring the authors as they take a deeper and wider look at the
chapter topics. This professionally produced DVD set is an invaluable tool for sales training and
development and is also great for using in sales meetings to begin
discussion on critical topics in professional selling.
Australia $66.00 RRP Inc GST
COMPILED AND EDITED BY
PAU
L SPAR
KS
1
14217 EM_Trends Cvr 21mm.indd 1
9/5/11 12:51:43 PM
Review/Reflect Rules
Re-Organise
Role Modelling
Respect
Routine
Running It
The 7R’s
of Leadership
Action
Volatility Vision
Uncertainty Understanding
Complexity Clarity
Ambiguity Agility
V.U.C.A. primes
(Ref Kinsinger, P. & Walch, K. 2012)
V.U.C.A. pRimes
Volatility Vision
Uncertainty Understanding
Complexity Clarity
Ambiguity Agility
V.U.C.A. pRimes
(Ref Kinsinger, P. & Walch, K. 2012)
Design thinking is not an experiment.
It empowers and encourages us to experiment.
Idris Mootee CEO, Idea Couture
EMERGING TRENDS IN
PROFESSIONAL SELLING
The latest innovation, research and best practice
in selling and sales management
Compiled and edited by
Paul Sparks
VOLUME 1
If you sell for a living, you manage a sales team, or are responsible for the growth of your business and you want the best outcomes for your
sales efforts – this book is for you.
Some of the world’s leading sales trainers, consultants and
coaches bring you detailed ideas on how you can improve your personal performance, and the
performance of your sales team. Inside this volume you’ll find
12 chapters to ensure you are informed about the latest trends,
research and best practice in professional selling and sales
management.
Each chapter is a book in itself – with more up-to-date
information on personal selling and sales management than any single book published in the last
decade.
EMERGING TRENDS IN PROFESSIONAL SELLING
Here’s what’s inside: Paul Sparks. The evolution of professional selling: understanding the past to inform our future sales performance.Michael Schiffner. Building high performance sales teams: going beyond a training mindset to achieve sustained sales success.Julia Palmer. Strategic networks: the key to sustainable sales success.Mo Fox. See before you sell: how changing your perception is the key to better sales results.Michael Foulds. The sale is the negotiation: reframing the sales process for better sales and stronger customer relationships.Malcolm Dawes. Sales leadership or sales management? It does make a difference for high performing sales teams.Suzanne Mercier. Are your sales people sales imposters? How to overcome fear to create great sales results.John Barraclough & Warwick Burgess. Gaining the last yard in sales: the value of persuasive communication.Mark Purbrick. Simply the best: how to attract, select and retain high performing salespeople.Jason White & Giles Rhodes. Rewarding the sales force: a taxonomy of sales roles to inform reward and incentive programs.Sally-Anne Cotton. The alchemy of 21st century selling: transmuting balance, alignment and intent into golden sales results.Dr Yvonne Sum. Tribal insights for sales leaders: the power of learning partnerships.
“The best book on modern selling and sales management I’ve seen in years with a great range of relevant content. I can’t wait for Volume 2.” – Bob Bentley, 25 year sales veteran, ICT industry.
See inside for details on the 6 DVD companion set which contains over 12 hours of presentations, discussions and interviews featuring the authors as they take a deeper and wider look at the chapter topics. This professionally produced DVD set is an invaluable tool for sales training and
development and is also great for using in sales meetings to begin discussion on critical topics in professional selling.
Australia $66.00 RRP Inc GST
COM
PILED AN
D ED
ITED BY
PAU
L SPAR
KS
1
14217 EM_Trends Cvr 21mm.indd 1 9/5/11 12:51:43 PM
the ResouRces