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Page 1: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

John Foley, Jr.

Page 2: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Before I Begin …

@johnfoleyjr

#IGNITECT

Page 3: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

John Foley, Jr.

• Grow Socially, Inc – Support Services• Online Marketing/Social Media• Plan, Manage, Execute and

Measure

• interlinkONE – Software (SaaS)• Enterprise Marketing Management

Software• Plan, build, manage, execute and

measure all marketing activities

15 Years Woot!

I love Mar(H)keting!

Page 4: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Accolades

• Jetsetter Status on FourSquare

• Mayor of Integrity Graphics

• Ranked #16 as a Top CMO on Twitter in 2010

• 2nd runner up for this year’s B2B Twitterer of the Year Award for the B2B “Boss Tweet” Personality Category

• One of the 50 most influential people in Sales Lead Management by Sales Lead Management Association in 2010 - http://ilnk.me/SLMA50

Page 5: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Book titled: “Business Transformation – A New Path to Profit for the Printing Industry” Released: April 2011 -http://ilnk.me/lulubook

New Book

Page 6: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

What’s on the Agenda?

• Marketing & Communications Today

• Print + Mobile

• Social Media Skills

• Getting Personal

Page 7: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

MARKETING AND COMMUNICATIONS TODAY

Page 8: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Start on the Home Front

• “Kitchen Table Effect”

Page 9: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Online Communications

Your Website

Page 10: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Social Media Revolution

Page 11: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Hardware Revolution

Page 12: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

App Revolution

“Your Personalized, Social Magazine”

Page 13: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Mobile Revolution

Page 14: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Print

Direct Mail Invitation

Reply TextLanding Page

Inbound Calls

Multi-Channel Campaign

Prospects

Postcard

PURL / Response

PageQR Code

Flyer

Landing Page

July Seminar

Associates

Banner Ad

internetPrint Web

Invitation Email SMS/Text

Landing Page

Social Media

Mobile

Customers

Landing Page

Mobile Ad

Target Audience Data

Channel

Media

Response Mechanisms

Page 15: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Campaign Example

Page 16: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Web Site

E-Commerce

A

B

C

A

B

C A

B

C

D C B A A B C D

Boomers (35-55)

The 20 something’s 20-34Touch points to gather information and drive to website or shopping cart

Touch points to gather information and drive to website or shopping cart Seniors (55+)

Touch points to gather information and drive to website or shopping cart

Visitors who left.

Visitors who purchased.

Out

boun

d Em

ails

Dire

ct M

ail

Bann

er A

dsSo

cial

Med

ia

Soci

al M

edia

Bann

er A

dsD

irect

Mai

lO

utbo

und

Emai

ls

Drive back to website or

shopping card through medias

Multi-Channel, Data-Driven

Page 17: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Building the Database

Page 18: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Quick Takeaway

• Think Multi-Channel• Think integrated• Build your database• Measure

Page 19: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Reaching your audience today and tomorrow

• Mobile Marketing• Social Media• Personalization

Page 20: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

PRINT + MOBILE

Page 21: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

First… Why Mobile?

Page 22: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

How Can Mobile Be Integrated

• QR Codes• SMS/Text Messaging• Digital Watermarks• Augmented Reality• Payments

Page 23: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Print + Mobile

• QR Codes

QR Code Resources• QRConnect.com• QReateandTrack.com

Page 24: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

QR = “Quick Response”

Page 25: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

What the QR Code Contains

Page 26: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

What You Need to Scan

Page 27: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Applications to Scan

Page 28: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Tip: Mobilize Your Content!

Page 29: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

QR Codes on Signs

Page 30: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

QR Codes on Posters

Page 31: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Page 32: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

QR Codes on Mailers

Page 33: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Measuring QR Codes

Page 34: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Other Barcode Formats

Page 35: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Digital Watermarks

Page 36: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Augmented Reality

• Augmented reality (AR) is a term for a live direct or an indirect view of a physical, real-world environment whose elements are augmented by computer-generated sensory input, such as sound or graphics. 

Page 37: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Augmented Reality

Image Source: http://www.jeffreydonenfeld.com

Page 38: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

SMS/Text Outbound

• 6.1 trillion messages sent in 2010!• News Alerts• Product Info• Contests• Deals• More

Page 39: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

SMS/Text - Inbound

Page 40: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Mobile Payments

• Near Field Communications (NFC)

• Square (from Twitter co-founder)

Page 41: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Takeaways

• Target Audience• Multi-channel Strategy• Integrate• Test• Measure

Page 42: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

SOCIAL SKILLS: STRATEGY AND PLANNING

Page 43: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Social Media Marketing Plan

• Describe Business and Its Goals

• Know Your Audience• Value Prop / Keywords• Humanize Your Brand• Content Resource &

Distribution Strategy • Measure Your Success

Strategy Before Tactics!

Page 44: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Know Your Audience

• Who Are They?

• Where Are They Cyclically?

• How Do They Use Social Networks?

Page 45: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

The One Thing

Apple = Innovation Disney = Magic

Page 46: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Content Resource Library Visit Resources Daily

Pull Content Make Links Measurable Push Content Out

Content Distribution

Content A

Content B

Content C

Page 47: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

$

Optimize / Social FriendlyBlogs

eNewsletter Sign-UpsWhite Papers

Landing PagesOffersEmailsPolls

Get Noticed

Engageand

Nurture

Inquiries

Engageand

Nurture

Integrated Multi-Channel MarketingAction – Publish – Engage – Converse – Share

Social Media Blogging Analytics Content Mgmt SEO

Start with MKTG Plan

Product?Service?Asset?

Qualified Leads

Sales

Page 48: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

How to Measure Success?

►Site Traffic►Downloads►Subscribers►Blog Comments►Questions►Shared Links►Re-Tweets►Followers►Who is talking about you and how?

Page 49: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Get Business Results

►Empower Sales Reps

►Share Case Studies

►Answer Questions►Send Requested

Information.. NOW!►Follow Up►Connect & Engage

Page 50: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Tools for Measuring Effectiveness

• Link Shorteners• iLink.Me• TinyURL.com

• Google Analytics• Website

• Insights• LinkedIn, Facebook, Twitter, YouTube

Page 51: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Social Media Listening Tools

Page 52: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Takeaways

• Target Audience• Multi-channel Strategy• Integrate• Test• Measure

Page 53: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

GETTING PERSONAL

Page 54: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

It Starts With The Data

Name Interest Status $$ Spent Yearly

John Smith Food Silver 5K

Michelle Jones Card Games Gold 20K

Frank Stafford Shows Platinum 50K

Page 55: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Identify Areas of Personalization

Relevant Content that Appeals to Them

Images based on InterestPersonalized URL

Membership Level

Page 56: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Personalized Messaging

This customer: Loves the races … Thinks the food is expensive…

Is a Silver member

Page 57: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

TakeawaysBe Relevant

• Relevancy in Content• Relevancy in Contact• Relevancy in Channel• Relevancy in Time

Page 58: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

Final Takeaway!

• Plan• Manage• Execute• Measure

Page 59: Ignite Your Growth for Printers by interlinkONE's and Grow Socially's John Foley, Jr

Copyright 2011 Grow Socially, Inc.

THANK YOU!Q & A / Contact Me!

http://ilink.me/JR