If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a

prevailing attitude.

Colin Powell

Welcome and Introductions

• Jeff Douglas, CalHR

– Chief, Workforce Development

• Nate Parker, CalHR

– Manager, Employee Development

• April Nielsen, CalPERS

– Talent Acquisition – Examination, Classification and Career Outreach

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Business Case

The WHY?

• Workforce Demographic

• SLAA

• CSI

• Workforce Planning Director’s Report

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Background • Government Code 19995.4

• Enhanced Leadership Development

– 80 hour Supervisor

– 40 hour Manager

– 20 hour CEA

– 20 hour Ongoing training every 2 years

• Partnerships

– Project GO

– CSI

– Academic, Training, Departments

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Model

• Philosophy

• Values

• Competencies

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Philosophy/Values

Our leaders develop and inspire our workforce to

deliver great results for Californians

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As leaders and stewards, we strive to:

• Achieve Results

• Build Collaborative Relationships

• Communicate Effectively

• Develop Others

• Exhibit Personal Credibility

• Foster a Team Environment

• Improve Our Organization

• Inspire and Engage

• Model Good Governance

Competencies

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Core Competencies Adaptability Collaboration Communication Customer Engagement Digital Fluency Ethics and Integrity Fostering Diversity Innovative Mindset Interpersonal Skills Resilience

Leadership Competencies Business Acumen Inspirational Leadership Results-Driven Stewardship Talent Management Vision and Strategic Thinking

Competency Models

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What Do Leaders Expect?

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Turn to your neighbor: What are the expectations for leaders in your department?

Your Leader’s Expectations

Be credible and incredible

Cultivate a culture of trust and fun in the workplace

Effectively delegate as a means to expand employee capabilities and enhance productivity

Monitor team progress and ensure that course corrections are made to meet mandated goals

Support continuous improvement efforts within the Division

Use and demonstrate emotional intelligence in communication with staff Lead by example

Lead effectively by providing appropriate feedback and direction to staff

Display decisive and firm leadership when appropriate

Represent and effectively implement agency policy

Credibility

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Learning Objectives

• Role of the Leader

• Techniques of Leadership

• Planning and Organizing

• Talent Management

• Performance Management

• Labor Relations

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California Leadership Academy Roadmap

• Analyst Development

• Supervisor Development

• Manager Development

• Executive Development

• Civil Service 101

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What People are Saying

• “Really liked the guest speakers”

• “The guest speaker feedback was very helpful”

• “Progressing through a group project that matches the curriculum”

• “Marybel Batjer”

• “The leadership panels”

• “Dump the old guy”

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Learning Approach to Results

• State focused

• Cohort based

• Certification

• Civil Servant taught

• Real-world projects

• Scenario based

• Emerging Leader Award

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Behavior Adjustment

• Commitment vs Compliance

• Develop vs Train

• Integrated vs Silos

Q. What does great leadership look like?

A. Great leaders deliver great results.

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Act

• 3 Manager Cohorts scheduled

• 12 Manager Cohorts to be added in ’17

• Field Class/Departmental version

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Q & A

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