idph lead instructorunit 21 ems instructor training progam roles and responsibilities douglas...
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EMS INSTRUCTOR TRAINING PROGAM
Roles and Responsibilities
Douglas Richardson EMT-P
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Objectives
• Define five instructor roles.
• Demonstrate the ability to use three types of feedback appropriately.
• List two guidelines for effective team teaching.
• List four attributes of an effective instructor.
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Instructor Roles
• Administrator
• Counselor
• Disciplinarian
• Evaluator
• Facilitator
• Mentor
• Presenter
• Representative
• Role model
• Supervisor
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Administrative Duties
• Scheduling
• Communication
• Facilities
• Equipment and supplies
• Record keeping
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Administrator
• As an administrator, you may be responsible for overall course operations and logistics
• An effective administrator must be organized, detail-oriented, and must be an effective communicator
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Counselor/Advisor
• Students depend on you for advice and good judgement.
• Characteristics– Trustworthy– Empathetic– Active listener
• Establish open and trusting relationship.
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Problem Students and Challenging Situations
• Hesitant student
• Monopolizing student
• “Voice of Experience” student
• Non-listening students
• Idea-zapping students
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Problem Students and Challenging Situations
• Complaining or negative students
• Rigid viewpoints
• Hostility and anger
• The “Clown”
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Feedback
For whatever reason the role of disciplinarian becomes necessary, an instructor can coach
students to help overcome performance difficulties. One way to do this is to provide
appropriate feedback.
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Feedback
• Positive feedback
• Constructive feedback
• Corrective feedback
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Positive Feedback
• Reinforces desirable behavior
• Great morale booster
• Only use when appropriate
• Do not overuse
• Do not patronize
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Constructive Feedback
• Describe don’t label
• Don’t exaggerate
• Non-Judgmental
• Use “I Feel” statements
• State consequences clearly
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Corrective Feedback
• Analyze performance
• Identify correct and incorrect components
• Provide specific information
• Student improves performance
• Give positive feedback
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Evaluator
• In your role as an evaluator, you compare performance against standards. The standards should be clearly stated in the lesson objectives.
• A variety of informal and formal methods can be used to evaluate student progress.
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Forms of Evaluation
• Written and oral tests/quizzes
• Essay Questions
• Practical Exams
• Project Assignments
• Observational Reports
• Presentation Checklists
• Peer Review
• Question and Answer
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Facilitator
As a facilitator, the instructor aids or assists the student in the learning process. This is accomplished by using facilitation skills to make the students feel free to comment and
ask questions.
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Facilitative Teaching
• Comprehension increases
• “Processing and application” time
• Adult learners
• Promote active learning
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Mentor
A mentor is a person who facilitates personal and professional growth.
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Mentor Profile
• Good mentors are generally high achievers and are confident of their own position.
• Mentors motivate.
• Mentors recognize the unique strength of each student, while being aware of and accepting his/her weaknesses and vulnerabilities.
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Presenter
Perhaps one of the most visible roles of the instructor is that of presenter. Effective
presenters must be able to gain and maintain their audience’s attention.
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Representative
Another important role for the instructor is that of representative, an authorized delegate of state and national EMS
organizations. She/he can also act as a representative to local government.
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Role Model
Role models serve as examples of achievements, positive attitudes, and
admirable characteristics.
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Role Model
• High standards– Professionally– Personally
• Hard work
• Dedication
• Genuinely caring manner
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Supervisor
• Directs and inspects performance– Assistant instructors– Guest speakers
• Coordination of equipment and instructional aids
• Ensures continuity between sessions
• Ensures professional conduct
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Team Teaching
• There are times when a team teaching approach provides significant advantages to students.
• Team teaching is an art. It requires a sensitivity to your colleague's teaching style, body language, and speaking patterns.
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Team Teaching
• Diverse teams offer a broad range of expertise and generally enhance facilitator credibility.
• A variety of classroom or group interaction styles and voices will hold the audience’s attention longer.
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Team Teaching
• Increasing the facilitator-to-participant ratio allows for more individual attention during group exercises and case studies.
• A team approach can add a dynamic synergy to the teaching experience and enhance creativity through the interaction of the team members.
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Team Teaching
• Two or more facilitators help keep the course moving better e.g., one facilitates and the other writes on the flipchart/overhead
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Team Teaching
• Identify the relative strengths of each team member.• Arrange participation to maximize each member’s
strengths• Agree on how to handle interactions, disagreement,
etc.• Agree on how to transition from one instructor to
the other.• Plan to debrief afterward.
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Team Teaching
Team teaching is like learning how to dance; it is important to avoid stepping
on your partner’s toes.
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Characteristics of Effective Instructors
Every instructor displays an individual personality, yet there are certain similarities amongst those who are truly effective. The most highly rated
instructors are knowledgeable about the subject matter, effective in transmitting that information,
motivated to provide the best instruction possible , and concerned about their students.
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Characteristics of Effective Instructors
• Ethical
• Fair
• Professional
• Prepared
• Giving and earning respect
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Application
• Instructor roles.
• Types of feedback.
• Guidelines for effective team teaching
• Attributes of an effective instructor
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Summary
• This lesson outlined the many roles, responsibilities and attributes of EMS instructors and offered guidelines for functioning effectively in each role.