Social Business Impact on Working Environment, Company Culture and Client Experience

Shane Gould Yvonne Meng Inga VaitukaityteKristina Grybaite

Agenda

• Social Business Collaboration (SBC)• Guiding principles for SBC • Success and failures of SBC • Employee engagement in SBC • Problem solving utilizing SBC• How SBC can add value• Recommendations

Social Business Collaboration

Guiding principles for SBC

Successes of SBC

Failure to adopt Social Business

Employee engagement in SBC

Employee engagement in SBC

Problem solving utilizing SBC

How SBC can add value

Recommendations