ibm portal web intro

IBM Software Group

© 2007 IBM Corporation

IBM WebSphere Portal™

Kemal Danisman, Lotus Technical Sales, United Kingdom

Autumn 2007

IBM Software Group


Legal notice

The information contained in this presentation is provided for information purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other documentation. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

Trademarks

The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both:

Eserver® ibm.com® Domino® Dynamic Workplaces™ DB2® IBM® Lotus Notes® Lotus® Notes® SecureWay® Tivoli® WebSphere®

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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Introduction

Kemal Danisman

Senior Technical Specialist – Lotus Software

– Advanced collaboration tools

– Dynamic Workplaces and Portals

– Mobility and Enterprise Access

– Electronic Forms and Business Process Integration

– Developer in Lotus Notes and Domino

– Supporting UK local and central government, MoD and Police Forces

10 years IBM 9 years BAE Systems

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Agenda

Introduction - NW IBM & Lotus Software strategy Collaboration & Portals Customisation/branding E-Forms Workflow / BPM Application integration, SSO &

composite app.s Case studies

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Source: IBM Corporation - July 2005 (Over 1400 Survey’s Worldwide)

CIO Challenges

Aligning IT & business goals

Building responsiveness and agility into the organization through IT

Enable IT staff to be more effective

CEO Challenges Process Efficiency

Meeting Customer Expectations

Employee Productivity

Security & Privacy

On the Minds of Top Executives Worldwide

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Innovation is critical to compete in the 21st century and collaboration is essential for innovation…

Top innovation priorities

– Extend the ability to collaborate inside and outside

– Innovate business models and processes

– Leverage information for business optimization

87% of CEOs believe fundamental change is

required in next two-yearsto drive innovation

External collaboration is indispensable. CEOs stressed the overwhelming importance of collaborative innovation – beyond company walls. Business partners and customers were cited as top sources of innovative ideas …

Source: 2006 IBM Global CEO Survey

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Enter SOA – Services Oriented Architecture

“Anything that changes can do that much better if the system is architected in SOA.”

“SOA impacts every aspect of IT and business”

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Enter SOA – Services Oriented Architecture

… a service?

A repeatable business task – e.g., check customer credit;

create new account

… service orientation?

A way of integrating your business as linked

servicesand the outcomes that

they bring

… service oriented architecture (SOA)?

An IT architectural style that supports service orientation

… a composite application?

A set of related & integrated services that

support a business processes built on an SOA

building blocks

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IBM’s Service Oriented Architecture Lifecycle

Achieve real-time visibility into process performance

while ensuring availability & security meet service levelsSupport Corporate Governance and

Convert Strategy into Concrete Objectives

Model and simulate business processes and

underlying IT assets

Create and assemble collaborative and composite applications

Delivering secure, modular, extensible role-based

workplace environments

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IBM’s Service Oriented Architecture Lifecycle

Gather requirements Model & Simulate Design

Discover Construct & Test Compose

Manage applications & services

Manage identity & compliance

Monitor business metrics

Financial transparency Business/IT alignment Process control

Integrate People Process Information

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Getting started on SOA with IBM

Infrastructure

Know-how & best practices

Skills

Partners

IBM understands service orientation and your business

Unmatched breadth and depth of products Over $1B/yr invested in SOA Leadership in open standards: active in 50+ committees Over 300 SOA-related patents

Thriving ecosystem of partners (ISVs, SIs, Resellers) 500+ partners in SOA community

Expertise in aligning business and IT processes SOA consultants, architects and IT specialists Dozens of SOA-enabled business solutions Unique intellectual property and methods

Extensive Industry experience and best practices Thousands of SOA customers worldwide

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SOA summary

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Lotus collaboration software thriving - grew double-digits for ten consecutive quarters

–+ 10,5% in 2005 42% market share worldwide (2006, Gartner Dataquest) Notes and Domino franchise strong, growing

–More than 130 million licenses sold

–More than 46,000 active customers worldwide (up 15% in 2006)

–More than 900 competitive wins for Notes and Domino in 2006

–400+ companies are using Lotus Notes Access for SAP Solutions Feature Sametime 7.5 added >1 million new users in Q4 2006 after GA 2006: First Web 2.0 Suite for Business in the Market

25 Years of Leadership in Collaboration

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Personal Effectiveness

• No ROI or productivity gain on new investment in Office tools

• Office tools become commodity – many offerings free of charge

Team Effectiveness

• Blending all forms of communications and artifacts

• Organizing work around people’s activities, rather than around pools of tools

Organisational Effectiveness

Using the intelligence of the masses … wisdom of crowds

Business ready Web 2.0 Tools drive innovation

Integrated high performance eWorkplace

Simplifying the way people can use IT to do their job

Moving from Application- to Information- / Process-centric (SOA approach)

1985 1995 2005 2015

Overall trends in software

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The Organisation is Changing

Informal Work Domains: Common Interests Self Motivated Innovative, Unconstrained Expertise Networks Knowledge Communities Outside organisational

boundaries Open membership

Formal Work Domains: Operations, Performance Mgmt Human Resources Geographical Divisions Procurement, Marketing,

Sales, Manufacturing, … Define organisational

boundaries Rigid, Hard to Change

From Hierarchies … to Teams … and Networked Communities

Defined Work Domains: Virtual Teams Organised Task Oriented Problem Solving Communities of Practice Cross organisational

boundaries Closed membership

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Exploration & Production

ExplorationsWilliams

DrillingTaylor

ProductionStock

Senior Vice President

Jones

G & GCohen

PetrophysicalCross

ProductionO’Brien

ReservoirShapiro

PaineSmith Andrews Moore

Hughes Miller

Ramirez

Bell

Cole

Hussain

Kelly

Sen

Paine

Smith

Moore

HughesMiller

Ramirez Bell

Cole

Hussain

Kelly

Sen

Cohen Jones

Cross

Taylor

Williams

Shapiro

O’Brien

Stock

Andrews

From Hierarchies … and Teams … to Networked Communities

Paine

HughesMiller

Bell

Cole

Hussain

Cohen

Taylor

Williams

Shapiro

Andrews

Extended Community who leverage Cole’s knowledge to do

their jobs

The Challenges:1.How to extend that community?2.How to help the community to

operate more effectively?3.How to better leverage Cole’s

knowledge & skills?4.How to capture Cole’s knowledge

for the future?

The Challenges:1.How to extend that community?2.How to help the community to

operate more effectively?3.How to better leverage Cole’s

knowledge & skills?4.How to capture Cole’s knowledge

for the future? Social Network Analysis

The Organisation is Changing

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People Integration

Lotus Expeditor & Mobile Connect

WebSphere Portal & Notes/Domino

WebSphere Voice offerings

IBM Enterprise Access

Software

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Information

Unified communications and collaboration

services

Portal

Composite application and integration

services

Social software for business

Collaborative content and team services

SametimeNotesDomino

Mail, calendaring and collaborative applications

Business Process

Quickr Connections

Comprehensive Set of Collaborative Services from IBM

MobileBrowserRich Client PortalRSS / Atom

MS Windows MS Office

eForms

ESS / MSS Self-Services - SAP Integration - Process Services - Learning Mgmt. - Compliance - Dashboarding - Reporting

Composite Application Framework

Interaction and Client Services (on-line or off-line)

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Consumer Web 2.0 technology …

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.. brought to a business environment

Which is a more acceptable solution?

Lots of windows, each individual

applications

Concise, compelling, roles-based work

environment

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Introduction to Portal

IBM has the most comprehensive desktop, mobile and enterprise access strategy in the market

Our objective is to enable workers to become productive anywhere at any anytime in the context of what they do

Deploy the business processes and organisational data/applications to the edge of the network (any device)

Enable knowledge workers to collaborate with no barriers

All through a consistent development framework based on open standards

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IBM Portal Leadership

WPS is more than just a Portal:– Portal - #1– Web Services - Co Chair– Web App Server - #1 – Collaboration - #1– Java Tools - #1– Commerce - #1

.

WebSphere Portal is uppermost & rightmost for 6th straight year

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Our VisionEmpowering people to be more effective, responsive and innovative…

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Business Application

Messages

Business Unit Information

Tools

.. in the context of the work they do every day

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Portals

Classes of portals– Megaportals vs. enterprise portals

– Vertical vs. horizontal portals

– Internal facing vs. external facing

An enterprise portal isWeb software infrastructure that

provides access to and interaction with

relevant

Information, content, applications,

business processes and

human resources

for select, targeted audiences,

delivered in a highly personalized manner.

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Hide Complexity

Self Service

Adoption Rates

Cost Avoidance

App Reuse

Role Based

Security

Single Sign On

Navigational Model

Branding

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Portal Aggregation & Presentation Layer

Human

Resources

Collaboration

ERP, CRM, Etc.

Transactions

Content Management

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Edge-of-network

WebSphere Portal

ManagedClient Services

WebSphere

WebSphereEveryplaceDeployment

eServer…

Industry Solutions

Lotus Expeditor

PresenceAwareness

Web Content

DominoIntegration

OfflinePortlets

Rich PortalClient

Workflow Documents

Messaging

MessagingChat

eLearningConferencing

FormsProductivity

Forms

Multi-Channel Access Portal, Rich Client, Web,…Offline capabilities Semi-connected clients,server managed Clients

Mail Documents

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Portal Sites: Branding

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Business Value of Advanced Personalization

Attributes– Browser Type

– Date & Time

– Sessions, how many times have you been to this page, First time to the page

– Any attribute in LDAP

– Attributes in any application – SAP, Oracle, SQL, etc.,

– Etc.

Examples– Show HR Portlets during Benefits

Enrollment

– Hide portlets if the end user is not using IE Explorer 6 or higher

– Customer is both a Manager, US Based and is a new employee, then show portlets

– Show portlet during daylight hours

– Etc.

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What is e-forms all about?

e-forms offer end-to-end software and service solutions which make high-value on-line transactions:

– Automated - Manual processing adds errors and time, creating unnecessary costs

– Secure - If someone attempts to alter a signed transaction, it is detected immediately

– Auditable - Can keep track of all the steps taken

– Enforceable - Secure enough to take into a court

IBM Workplace Forms supports all of these out of the box

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Electronic Forms spectrum

Business Process Automation

Va

lue

DocumentCentric

Business Process Centric

Business Process Automation (ECM, Workflow, BCS)

Fill, (Sign) & SubmitOn-line

Store Preserve

Print & Read

Print & Fill

Fill & Print

Fill, (Sign) & Submit Off-line

View Compliance (Pixel Perfect, Sec 508)

Store Preserve Simple Process

Regulatory Compliance (HIPPA, etc)

IBM W

orkplace F

orms

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Presentation Layer

Pixel-perfect for duplicating paper forms

IBM Workplace Forms e-form components

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Presentation Layer

Pixel-perfect for duplicating paper forms Guided-interview, or wizard, driven


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Workplace Forms Designer

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Business Logic

Capture forms processes in the form Integrate business process workflows


Presentation Layer


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Data Instances

Based on W3C XForms specification Multiple XML payloads for integration Validate against external XML Schemas


Business Logic


Presentation Layer


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File Attachments

Capture complete transaction Supplemental or associated e-forms MS Office, videos, faxes, etc.


Data Instances


Presentation Layer


Business Logic


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Digital Signatures Sign multiple, overlapping sections, field

level or complete form Use built-in signing, digital certificates or

signing pads

File Attachments

Presentation Layer


Business Logic


Data Instances


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Benefits of IBM Workplace Forms components

• Provides full non-repudiation and auditability by storing the form template, data, and internal logic in a single file that can be digitally signed

• Maintain presentation and logic with data

• Save and email a form and work offline

• Route a form using any available transport mechanism (e.g. BPM, Workflow, Web, Email, FTP, etc.)

• Archive a form into a database or Content Management System

• Pre-fill a form with data and extract data from a form

• Sign and make a form tamperproof

• Integrate a form with other technologies (i.e., workflow, EAI, document management, content management, etc.)

• Parse & extract the XML data at any appropriate time in the form’s lifecycle

• Integrates with existing strategic IT infrastructure reducing TOC and accelerating ROI

• Activate a Service Oriented Architecture (SOA) with intelligent message that flow across services

By treating forms as XML objects it becomes simple to:

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Field Field IntegrationIntegration

2D Bar Code2D Bar Code

Field Field ValidationValidation

Portal Portal IntegrationIntegration

Wizard Front Wizard Front EndEnd

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Digitally Digitally SignedSigned

Content MgrContent MgrSiebel Siebel IntegrationIntegration

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TaskTask

AlertsAlerts

WorkfloWorkflo

wwEvolution of Portal - Evolution of Portal - Process Portal Process Portal

WorkfloWorkflo

w Statusw Status

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Automate departmental tasks with Workflow Builder

• Business User tool for simple workflows– Example: Bringing new employee on

board

• Workflow definition– Roles– Tasks– Actions

• Workflow Binder

– Includes all related documents for a given workflow

• Integrated

– Utilizes BPEL engine

– New template model

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Example: Composite Application Collaborative Workflow

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•Send Mail•Call Web Service•Reference PDM

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Integrating Workflow within IBM WebSphere Portal Version 6.0

Portlet to Portlet Interaction

Process Orchestrating within PortalForm Driven Workflows

Ad-Hoc Person to Person Exception Handling and Problem Resolution

Dynamically Presenting Information in Context of Your Role and the Task you

are Executing

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Domino Domino

ApplicationApplication

3270 Green3270 Green

screenscreen

SAPSAP

SiebelSiebel

PeopleSofPeopleSof

tt

Integration / SSOIntegration / SSO

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Evolution of SOA Composite Applications with Portal 6

Role Based Access

Aggregation / SSO

Content Only Personalization

Portlet Messaging

Click 2 Action / Co-operative portlets

Portlet Wiring

Templates

Application Context

Composite Application

Membership & Roles

Application Catalog Provisioning

Application Roles

Advanced Personalization

Workflow

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Alignment with Workplace Collaborative Services Application Strategy

Templates are:– Assembled & Wired with components (Portlets)

– Saved in the Template Library

– Then published as Portal / SOA Composite Applications

– Defined Membership & Roles that allow Self Service

– Application Delivery – Auto provisioning (Library)

Standard Framework for controlling applications– Customers want to have control how applications are “created.”

– Branding, Security, applications, content, etc.

Additional Value when application has a repeated / project nature– Sales RFPs

– Projects

– Communities

– Etc.

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How to Integrate your Environment into Portal Existing HTML Application

– SSO + Common Navigation– Web Clipping, iFrames, etc.

Out of the Box Portlet Interfaces– Download from Portlet Catalog– Green screen, ERP, CRM, etc.

Custom Portlet Development– Java, JSPs, Servlets, XML, Web Services,

API level, etc. Consume as a Web Service (WSRP)

– Standards based integration– Producer & Consumer of Web Service

Composite Applications (New)– Click 2 Action / Co-operative portlets– Portlet Messaging– Transform Green screen to Portlets

Client Server Model– Launch thick clients (Lotus Notes)– Citrix portlets

Reuse is fundamental for Portal TCO

Hide complexity via Portlets

Composite Applications

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Content Integration (Data & Web)

IBM Web Content Mgmt Integration

– Tight Integration– Create & Publish– Personalized content

IBM Content Manager Integration 3rd Party Integration

– Interwoven– Documentum– Vignette– Etc.

Business Partner Tools– Integrate different content

repositories– Over 50% of w3 is Domino rep.

JSR 170 – Standard for content repositories

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Role BasedRole BasedPersonalizePersonalize

ProfilesProfilesDashboardsDashboards

SearchSearchBluePagesBluePagesNavigationNavigation

SSOSSO

Self ServiceSelf ServiceSiebelSiebel

HR & ITHR & ITDominoDomino

DominoDominoWebSphereWebSphereSyndicatedSyndicated

Web Cont Mgt.Web Cont Mgt.

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WebSphere Portal Version 6.0 as platform for Approachable Composite Applications

Easily Build and deploy composite applications using portal services Personalization, collaboration,

search, orchestrated workflow,…. Portal framework provides

aggregation and integration New Concepts:

Portlet Factory; Templates; Application Context; Membership/ Community; Application Roles

Business Value: Reuse critical assets - reduces TCO Business flexibility since it is easier to make changes

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Composite application development and tooling

Composite built with Bowstreet Factory

Collaborative applications built with Workplace Designer

Notes applications built with Domino Designer

Eclipse component built withRational RAD

E-form built withWorkplace Forms

Designer

Composite built with Bowstreet Factory

Collaborative applications built with Workplace Designer

Notes applications built with Domino Designer

Eclipse component built withRational RAD

E-form built withWorkplace Forms

Designer

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Rapid Portlet Development for WebSphere® Portal

IBM® WebSphere® Portlet Factory is a dedicated

portlet creation environment for WebSphere Portal that

simplifies & accelerates the development, deployment,

maintenance and reuse of custom SOA-based portlets

– including SAP, Domino, PeopleSoft, Siebel and

Web Service portlets.

WebSphere Portlet Factory provides rapid application development and

integration to existing applications, data & other IT assets for custom

portlet creation - reducing the complexity of J2EE development and

speeding IBM WebSphere Portal deployments

Automation Change Reuse

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Dashboard Framework

Workplace Dashboards

Portlet Factory Tooling

Accelerate: Portlet Factory allows for faster WebSphere Portal deployment, requiring lower-order development skills than other tools

Respond: Help organizations large and small to create dynamic portal solutions, that are easy to modify as market conditions dictate

Strengthen: Fortify the overall IBM SOA tooling advantage with the compelling value of Portlet Factory

Alerting

Charting

Reusable Design Components

Business User Configuration

Common Administration

Available Dashboards

Executive

Sales

Rapid App Dev (RAD)

Service-oriented architecture

Integration Extensions including Domino

Profiling engine

IBM WebSphere Portlet FactoryHelps Accelerate Deployment of WebSphere Portal Version 6.0

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Tight Integration with WebSphere Portal (auto deploy portlets, Click-2-Action, People Awareness, SSO)

Plug-in to Eclipse & Rational Application Developer

Multi-page, complex portlets without coding

SOA delivery/robust integration capabilities with existing applications

Unlimited customization – without the maintenance overhead

Business user configuration Rapid iteration and change Flexible deployment options

Key Features of WebSphere Portlet Factory

Using the tool [Portlet Factory] also saved Allmerica $1 million in development costs, Clifton adds. The technology enabled Allmerica to build the portal in four months, whereas using API technology would have taken about 16 months, he estimates.

Mike Clifton, Vice President of IT, Allmerica InsuranceSource: Insurance & Technology, May 2005http://www.insurancetech.com/story/showArticle.jhtml?articleID=160906146

Using the tool [Portlet Factory] also saved Allmerica $1 million in development costs, Clifton adds. The technology enabled Allmerica to build the portal in four months, whereas using API technology would have taken about 16 months, he estimates.

Mike Clifton, Vice President of IT, Allmerica InsuranceSource: Insurance & Technology, May 2005http://www.insurancetech.com/story/showArticle.jhtml?articleID=160906146

IBM Software Group


WebSphere Portlet Factory Key Concepts

BuilderAn adaptive, reusable component that generates Java, XML and JSP for specific portlet functionality

ModelA container of Builders

ProfileA set of parameters that vary Builder inputs to dynamically generate unique versions of the portlet

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Multi-page, Complex Portlets without Coding

Developers of all skill levels can rapidly build multi-page, complex portlets (search, create, update, and delete) without writing any java code.

* Generated Method [_pageDispatcher] * Generated by builder call [bc21] */public void _pageDispatcher(WebAppAccess webAppAccess){ com.bowstreet.webapp.JSPSupport.dispatch(webAppAccess);} /** * Generated Method [getFlights_PagingGetImgName] * Generated by builder call [bc21] */public String getFlights_PagingGetImgName(WebAppAccess webAppAccess, String button, String position){ PagingAssistant asst = (PagingAssistant)webAppAccess.getVariables().getObject("getFlights_Paging"); String img = button + position; if ((button.equals("First") || button.equals("Prev")) && !asst.hasPreviousPage()) img = button + "Disabled"; if ((button.equals("Next") || button.equals("Last")) && !asst.hasNextPage()) img = button + "Disabled"; return webAppAccess.getVariables().getXmlText("getFlights_PagingButtonImages", img);

Wizard-driven Builders

…generate J2EE-compliant code automatically

Create new records…

…create a results page…

…create a drill down page…

…build-in support for delete and edit…

…and save or cancel changes.

1

2

3

4

5

Multi-page Portlet

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Pre-built Extensions enable companies to quickly create composite portlets and applications that leverage data and processes from multiple backend systems via SOA.

Robust Integration Capabilities Deliver SOA

Domino

SAP and Siebel

Web Service

Oracle

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Service Oriented Architecture (SOA)

Key Benefits

• Enables reuse of existing assets across projects and departments

• Automates back end connectivity • Speeds creation of new

applications• Promotes application flexibility

WebSphere Portlet Factory features a Data Services Layer - providing full support for the service provider & consumer paradigm required in an SOA environment. It enables the definition of clean, well defined service interfaces that separate the user interface from back end data.

Reuse existing assets

Use one data service to

drive display of multiple

portlets

Reuse same UI with different data services

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Unlimited Variations Without Maintenance Overhead

Create highly customized portals with WebSphere Portlet Factory’s patented automation and profiling technology. For example, portals can adapt their structure, presentation, flow, and access rights depending on the role and personal preferences of the user, without any additional coding by reusing existing portlet models.

Sales VP

Regional Mgr

Sales Mgr

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Mash-ups: Wiring Components

Examples:

Yahoo:

Pipes.yahoo.com

IBM

QEDwiki

WebSphere Portal

Lotus Expeditor

Lotus Notes 8

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Build and deploy next-generation composite applications

Leverage easy-to-use composite application templates

Customize interfaces easily

Get high value for low cost—quickly

Take advantage of client and server frameworks

Domino and WebSphere Portal

External feeds and services

Ad hoc fit for purpose applications

Business Partner / supplier information

Business intelligence

Long-lived corporate IT applications

Composite application framework

Mash-ups for business

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Transforming the way employees work at IBM, while … ODW is our platform for work and

collaboration– Employee profile drives content to

Home, Work, Career and Life – 2.8 million page views per

business day– 130 million hits per week– 70% of employees profiled– Common services provide search,

directory, and expertise location

Areas of focus – Information Discovery– Integrated workplace help strategy– Enterprise application integration– Employee-centric integrated

workplace

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.. delivering value to IBM and the users

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IBM On Demand Workplace: Manager Portal

Personalized Manager Content

ActNow Calendering Functions

Manager Resources Portlet

Work-embedded Learning

Impact *

(2006 – 2008)

12 hours annual time saving per manager

$xxx annual savings per manager

$xxM total savings for all Mgrs

$xxM hard savings from website reductions

Manager Connection

Add contacts to your network

Collaborate with your peers

Ask a colleague

Global manager solutions

Help! Who knows how to process an except…

• $1B saved in India

• End to end CRM win

Manager Connection

Add contacts to your network

Collaborate with your peers

Ask a colleague

Global manager solutions

Help! Who knows how to process an except…

• $1B saved in India

• End to end CRM win

Manager resources

Work With Your Employees

Manager Quick Links

How To’s that help with your or your employee’s life or career changes

HR Policies and Practices

Helpful resources for developing and managing your people

Need to reach someone?

Contact your HR partner

Contact & phone list

• View and update

• Separations & transfers

• Leaves of absense

• Out of cycle comp changes

• Process PBCs

• Review IDPs

• Process employee rewards

• HR management reports

Manager resources

Work With Your Employees

Manager Quick Links

How To’s that help with your or your employee’s life or career changes

HR Policies and Practices

Helpful resources for developing and managing your people

Need to reach someone?

Contact your HR partner

Contact & phone list

• View and update

• Separations & transfers

• Leaves of absense

• Out of cycle comp changes

• Process PBCs

• Review IDPs

• Process employee rewards

• HR management reports

Seamless Work With Your Employee Tools

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The Challenge: Increase competitive strength to sense everything from shifting customer preferences, to changes, to shipment dates -- & having the means to respond dynamically.

The Solution: A standards-based infrastructure & application framework based on Services Oriented Architecture for developing / deploying / running apps & integrating processes end-to-end.

On Demand Business Benefits: Reduced development cycle times and app lifecycle costs ~50% reduction in installation costs for new apps ~30% reduction in ongoing operations costs DaimlerChrysler a stronger, faster, more adaptive competitor in the global auto

market

“The IBM solution provides a flexible,

efficient means to break down silos across

DaimlerChrysler, giving us the foundation to

become a nimbler, more responsive company.”

-- Dr. Seshu Bhagavathula, Director Technology Strategy

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Applications:•HR: Leave Approval,•Staff Evaluation, etc•Procurement•Logistics•Medical

Case Study: US Army, Air Force and Navy

Largest eForms deployment in the world (Gartner) Single solution for all enterprise business processes Workplace Forms chosen as open-standards + IBM SOA Reduced cost of business transaction automation

– Quickly automate enterprise transactions– Route via ad-hoc or defined workflows – Enterprise-wide tracking and reporting– Digitally sign all documents – Shut down redundant systems– Store and manage official documents/records– Collaborate on-line

Legal compliance through Records Management ROI in 2006: $1.4bn Solution includes

– WebSphere Portal, IBM Content Manager, Records Manager, Process Server, Tivoli

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“My Forms” Link on AKO Home

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FCMP Portal provides user ability to manage business process

Functionality:• Form Finder• Inbox• Tracking • Drafts• Favorites• Templates• Routing

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IBM Workplace(PureEdge) Viewer replaces FormFlow Forms Software

Silanis Approve-it Software provides electronic signature capability

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. . . and regulatory business logic.

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New products, New possibilities

Quickr Connections Traveler Notes/Domino 8 Sametime 8 Portal 6.1 Expeditor 6.1 Mobile Connect Forms 3

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Edge-of-network

WebSphere Portal

ManagedClient Services

WebSphere

WebSphereEveryplaceDeployment

eServer…

Industry Solutions

Lotus Expeditor

PresenceAwareness

Web Content

DominoIntegration

OfflinePortlets

Rich PortalClient

Workflow Documents

Messaging

MessagingChat

eLearningConferencing

FormsProductivity

Forms

Multi-Channel Access Portal, Rich Client, Web,…Offline capabilities Semi-connected clients,server managed Clients

Mail Documents

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Summary

SOA is key, providing competitive advantage to adopters Asset re-use, reduce TCO, improve efficiencies Composite applications are the path to asset re-use Enter SOA from any angle

– Notes/Domino/Oracle/Microsoft/etc.

– Browsers

– Rich, smart clients

– Devices

IBM software covers complete range of SOA enterprise integration

Current investments are protected

IBM Software Group


Contact details: Kemal Danisman via ibm.com or local representative

More information:– http://www-306.ibm.com/software/info1/websphere/index.jsp?tab=landings/portalbuzz

– Whitepapers, Case-Studies, Webinars– Workplace Forms Viewer and Designer FREE 60-dayTrial– Download sample forms

– ibm.com/developerworks/websphere/zones/portal/

– Technical Information

ibm portal web intro

Business

business processes

business goals

business models

business partners

ibm corporation

years ibm

use of ibm software

service names