ibm lotus notes/domino application development competitive advantage : the social business edition...

© 2012 IBM Corporation

BP107 IBM Lotus Notes/Domino Application Development Competitive Advantage : The Social Business Edition John Beck, SaaS Sales LeaderIBM Collaboration Solutions

John D. Head, PSC Group

2 | © 2012 IBM Corporation

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| © 2012 IBM Corporation

John Beck, SaaS Sales LeaderIBM Collaboration Solutions

■ No, I am not very talented at basketball (that's why I have a job at IBM!).■ “Who am I?” I am responsible for sales of IBM's messaging and collaboration

capabilities delivered through the cloud in a Software as a Service model.─ Previously, I have held product management, development and support roles within IBM all

focused on the IBM Collaboration Solutions portfolio.■ Working with Notes since R3 in 1995 and managed production Domino

environment on NT Alpha (really!?!).■ Recently moved my family to Wisconsin from Massachusetts (yes it is colder).■ “Why am I here?” As companies transition to the cloud, they realize the

incredible value that Domino applications have to their business and processes. They are also looking to shift that investment to new access modes and transform their end user computing environments.

■ Follow/contact/link to me:Phone - +1 508.414.0734Twitter - “jhnbck”LinkedIn - “http://www.linkedin.com/pub/john-beck/0/a46/214a”E-mail - “[email protected]”

http://www.linkedin.com/pub/john-beck/0/a46/214a

http://www.linkedin.com/pub/john-beck/0/a46/214a

John [email protected]

1051 Perimeter DriveSuite 500Schaumburg, IL 60173

(847) 517-7200(847) 517-7600 fax

Facebook.com/PSCGroup

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Linkedin.com/company/psc-group-llc

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www.pscgroup.com

• Click to edit Master subtitle style

F O U N D E D I N 1 9 9 0


Agenda

■ Domino Application Development Today “not your Father's Designer”

─ Advantages of Domino over Microsoft SharePoint

■ Notes from the field – PSC's real world experiences

■ Domino Application Development Tomorrow The IBM Social Business Toolkit


Let's talk about Domino applications but not these Domino applications, please...


Designer 8.5.X - a world-class RAD environment

■ An open, point and click GUI development environment

■ Support for developers at every skill level – Lotus, Java, Eclipse

■ Bundled templates that require no coding to use

■ Component re-usability saves time and increases responsiveness

■ Centralized administration for quick deployment and easy maintenance

■ Pervasive security■ Universal access: online or offline -

rich, browser or mobile clients■ Integrates multiple data sources

Business-process-driven applications that enable people to collect, organize, share, and track information.


Discussion databases Community forums Document storage and collaboration Customer relationship management Help desk and customer support Human resources

Inventory and project management Process tracking Sales force automation Product catalogs and price lists Billing systems Audit and assessment

Today's Notes/Domino offers the easiest, fastest and richest development of Web 2.0 apps.

N ote s Apps “b y th e n u m b e rs ”:

280,000 active developers

$45m investment by IBM since 2007

10,000,000 applications in use

64,000 developers and 200 projects active in open source community

Thousands of enterprises around the globe trust their core collaborative and business applications to Lotus Notes & Domino.


From this... Jacobs eLite 1.0


To this with xPages - Jacobs eLite 2.0


Adobe Flash can't run on Apple iOS … … but Domino applications can!

■ "XPages have allowed me to deliver classic Notes database applications to the iPhone without having to change the template. I can simply create one database with an X-page, and it will connect to the database that is appropriate for the particular user - even if the other database is on different server. "

■ Mark Hughes – HughesConnect.com■ (Developer of ITANA task management solution)


IBM Lotus Domino Mobile Applications

■ Today: Web browser mobile apps─ Supported via XPages in IBM Lotus Domino Designer─ Mobile controls - see http://mobilecontrols.openntf.org/

■ Domino Designer 8.5.3 Upgrade Pack 1─ New tools for XPages Extension Library

– New mobile controls ─ Domino REST services─ Available now!─ OpenNTF version continues to evolve

http://extlib.openntf.org/


Domino XPages Mobile Specific Controls

Outline/MenuView Panel Navigation Bar Form with

Validation

Search Bar

Filter


Agenda






Domino is a Premiere application platform

■ Claims heard about why one should move to SharePoint─ SharePoint could easily replace the Rapid Application Development feature set of Notes/Domino─ SharePoint is self service driven and therefore will need less development resources than a new

Notes/Domino environment■ While in reality

─ What most consider to be simple Notes client applications often require moderate to significant development effort that cannot be done with SharePoint Designer, instead requiring Visual Studio and .Net development skills

─ Complex applications with business logic and workflow are not suitable for SharePoint and require .Net development and additional Microsoft products to provide the same level of capability you get in one product (Notes/Domino)


Factors to Consider

Content taken from Microsoft published feature documentation on microsoft.com/sharepoint and IBM Project Liberate presentations


Factors to Consider continued...

Content taken from Microsoft published feature documentation on microsoft.com/sharepoint and IBM Project Liberate presentations


What To Do With What You Already Have

Bring your Notes/Domino client applications to the Web with XPages!

■ Preserves your investment in your current application's data and business logic while providing a modern Web 2.0 developer experience

■ Provides browser and mobile access and still allows you to take that application securely offline with all application logic available using the Notes client

■ Expands the reach of your Domino applications to other IBM platforms like WebSphere Portal and IBM Connections thru iWidgets


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Agenda






F O U N D E D I N 1 9 9 0


P S C P S C E c o s y s t e mE c o s y s t e m

Our Clients

Our Solutions

Our People


Clients

Prospects Delivery

People

Direction


• Integration•Workflow•Rules Engines•Collaboration• SOA• Portals/Websites

Our Partners

•Mobile Enablement•Custom Applications•Dashboards• Process Improvement• Agile/Sustainable

Architectures


PSC’s re al w o r ld e xpe r ie n c e s w ith XPage s

“ Th e im pac t o f a c o n sum e r e c o n o m y o n th e b usin e ss

an d e n te r pr ise applic atio n spac e ”

©2012 Property of PSC Group, LLC

We are at an application crossroad Email has become a commodity

Domino or Exchange or Google Cloud or On Premises or Hybrid

Email and application platforms being broken apart New platforms

Smartphones are common place Tablets are here and growing

The Burning Question – “What about the apps?”

2012 State of the Application2012 State of the Application


What Applications are Your Users Using?What Applications are Your Users Using?


Do you think they really want to use this?Do you think they really want to use this?



I know what your thinking …

Your users aren’t like others.They use the apps we tell them.

They do all their business on approved tools.



You're wrong.

More than 50% of business users bypass internal applications

for public tools.



Because the internal tools are:

Too slowToo restrictive

Not accessible at homeNot on the mobile device

Not Sexy


End User expect consumer Web 2.0 Experiences at work

End Users will find their own solutions if applications are not updated

Corporate IT must modernize or become irrelevant

End Users Expect Modern ApplicationsEnd Users Expect Modern Applications


PSC’s experience is that once a business application is put into use, it is rarely updated

Minor changes made to support business needs The more line of business the app is, the less care

it has gotten. Many companies using the same app since late

90s / early 2000s with NO changes. Have you done an internal application audit?

How modern are your applications?How modern are your applications?


Existing Domino Application TypesExisting Domino Application Types

Documents & Discussions

•40% of total apps•Based on Templates

that come with Domino

•Recommendation:•Move to standard

platforms/apps•Update with new

XPages Templates from IBM (2011)

•Use third party tool(s)

•LotusLive Engage•Other Offerings

Enterprise Applications

•25% of total apps•Highly transactional

or huge volumes of data

•Recommendation:•Rebuild on top of

Enterprise Java, .NET or other technology

Business Applications

•35% of total apps•Mission Critical•Organization Unique•Heavy use of custom

workflow and/or security

•Recommendation:•Move to the web

via XPages

Taken from PSC's Application Modernization White Paper and Presentations


Leveraging The Lotus PlatformLeveraging The Lotus Platform

Once you decide to stay on the Notes Platform Maximize your investment in Lotus

technology! Modernize your applications Make your users happy with appealing look-

and-feel of applications Develop once, use many times Extend your applications to the web and

mobile devices with XPages


Modern Notes apps have:◦ Appealing Web 2.0 front-end◦ Modern Business Processes◦ Standard Corporate Web

Branding◦ User Self Service◦ Auto / Self Updating◦ Works across platforms

◦ Windows / MAC / Linux

◦ Works across devices◦ Smart Phones◦ Tablets◦ Laptops◦ Home Computers

Techniques used◦ Web 2.0 Tools

HTML JavaScript AJAX Java Toolkits Sencha jQuery

◦ XPages◦ Mobile Platforms

◦ iOS◦ Android◦ Blackberry OS◦ Blackberry Playbook◦ Windows Mobile 7◦ Flash / Air


Why XPages?Why XPages?

• ‘Develop Once, Use Multiple Places’ is finally reality

• Works in Notes Client, Browser, & Mobile

• User base can decide how they want to work, where

they want to work

• Corporate Web Branding easily applied

• Source Code Control (SVN, etc.)

• Most rapid updates of development tool in the platform

ever (ExtLib, etc.)



• Notes Application

• Opening on Server thru VPN

• ~ 30 to 60 seconds

• Opening Replica

• ~20 seconds

• XPages Application of above Notes Application

• Opening on Server thru VPN


• Opening Replica


• Open in Web Browser

• ~ under 2 seconds

Performance of modern web applications brought to the platform



• XPages is developer friendly• Notes developers w/ web skills can transition

easily

• Web developers can pick up XPages with basic

Domino training

• New Hires / College Grads can pick up XPages

development with a week of training**results may vary



Samples of PSC’s XPages Development

These are real world applications


App #1: Standard Notes Document LibraryApp #1: Standard Notes Document Library


App #1: Doc Library Modernization with XPagesApp #1: Doc Library Modernization with XPages


App #2: Notes Client ApplicationApp #2: Notes Client Application


App #2: Modernization with XPagesApp #2: Modernization with XPages


App #3: Notes Client Custom ApplicationApp #3: Notes Client Custom Application


App #4: Mobile Solution with XPagesApp #4: Mobile Solution with XPages


App #5: App #5: Previous Application


App #5: App #5: Modernization with XPages



In Summer of 2010, IBM asked PSC to review a Notes application and

compare modernizing the application with both

XPages and Microsoft SharePoint.

This is the result of that effort.


Notes Client to XPages – PSC’s ProcessNotes Client to XPages – PSC’s Process

1. Take an existing Notes Client Application2. Catalog the Notes Client Assets3. Create XPages Application4. Create Custom Theme5. Build Mobile Interface6. Compare with SharePoint application


XPages Document Workflow in Notes TodayXPages Document Workflow in Notes Today


XPages Document Workflow DetailsXPages Document Workflow Details

• 1 User Form – Agreement• 4 Dialogs

• 5 System Forms – Keywords, Lookups• 30 User Views• 17 System Views• Workflow & Business Logic

• 20 Agents• 2 Script Libraries

• Export to Excel for Reporting• User Interface Elements


XPages Document Workflow with XPages UIXPages Document Workflow with XPages UI


• Uses the OpenNTF.org Mobile Controls Project

• Provides Custom UI for iPhone and other mobile devices

XPages Document Workflow XPages Interface XPages Document Workflow XPages Interface for Mobilefor Mobile


XPages UI DetailsXPages UI Details

• Created a New XPages Interface• Created Custom Theme with custom branding

and color scheme• Only Interface Changes

• Home Page• Document Workflow Form• Views

• No changes to Workflow or Business Rules• Used the XPages Mobile Controls on

OpenNTF.org for iPhone interface


XPages Development ResultsXPages Development Results

Notes:

1. Custom Theme is a one time effort. Can be reused by all future XPages Applications

2. Mobile Controls were created as Custom Controls that can be reused


Comparing XPages to SharePointComparing XPages to SharePoint

• Same Notes Client application

• Document tasks to build feature comparable

SharePoint application

• Use SharePoint development best practices that

PSC uses with our customers

• Estimate development costs


SharePoint Development EstimatesSharePoint Development Estimates

• Create SharePoint Site• Create Agreement Form & Dialogs• Create Web Parts & Reports• Create Keyword Lookup Lists• Build Windows Workflows (not SharePoint Designer)• Implement Security – Groups and Building Form Filters• Build Excel Export

• Move Data using Third-Party Tool• Create Master Page• Create iPhone on top of SharePoint Mobile

Extension


SharePoint Development EstimatesSharePoint Development Estimates


SharePoint Development Estimates NotesSharePoint Development Estimates Notes

• PSC recommends Windows Workflow over SharePoint Workflow using SharePoint Designer due to it’s quality and support

• iPhone development would be ASP.NET development talking

to SharePoint Web Services

• Security would use Active Directory Groups and function by

applying Filters to parts of the Form

• Data Export using Third Party tools would include documents,

field data, and attachments

• Master Page Estimate includes colors, corporate branding,

logo, and simple menu changes


Development Head to HeadDevelopment Head to Head

XPages Task Hrs. SharePoint Task Hrs.XPages User Interface 64 SharePoint Site 4Custom Theme 16 Agreement Form 24Excel Export 8 Web Parts & Reports 16Mobile Controls 16 Windows Workflow 24

Implement Security 40Excel Export 8Move Data 16Create Master Page 16Create iPhone Interface 40

Offline 0 Offline ??104 Total 188


Application Modernization in 2012Application Modernization in 2012

Your users are demanding modern applications in the workplace

Smartphones and Tablets will force you to embrace

modern and consumer driven development platforms

and techniques

XPages is ready to build real-world production

applications

You don't have to migrate to get Modern and Mobile



Your users will work with applications that match the experience

they have at home.

You have to decide if they use your apps or

something else.


Agenda






IBM's software portfolio provides a strong foundation for delivering Social Business solutions and infrastructure

Social Networking Social Content Social Analytics

Open Standards

Rea

ch

Enga

ge

Dis

cove

r

Act

Owned social networks

Channels Monitoring

Optimization

Analytics

Social connectors

Governance and LifecycleInformation ManagementProcess Management

BPM

Connectors MDM

Information integration ILG&MRules

ESB Data warehousing

Security

Community gov. Mobile

Context and relevance

Social content platform

Engagement apps


Opensource CMSs

Social Business Application Development Communities

IBM Notes/Domino

Websphere / Portal PHP/Ruby

Node.js/.NET

Mobile

REST ServicesOpenSocial

Activity StreamsBusiness Card

Widgets

IBM Sametime

Messaging Document ManagementSocial

IBM Connections

External Data External Services

Analytics

Communities

IBM Services

IBM External


Embracing Open Standards

■ A commitment to drive and leverage open web standards ─ Maximize choice, agility, and ease of integration─ Drive enterprise innovation and leverage rapid innovation on the web─ Minimize incremental cost of targeting additional desktop and mobile platforms─ Leverage dominant skillsets based around web technologies

■ Enabling the next generation of socially-enabled solutions on customers' existing investments and heterogeneous infrastructures

■ A runtime-agnostic approach allows you to use established runtime technologies: Java, Domino, etc.

HTML5 ARIA

SAML

Atom


Security

People and Identity■ SAML - Authentication■ OAuth - Authorization■ Integrated Single Sign On

Application and Process■ Least Privilege■ Defense in Depth■ White Listing■ Active Content Filters■ Secure Gadgets


Embedded Experiences

■ Embedded Experiences enables users to intelligently respond to events.─ In-line coordination of services and actions─ View your events in your activity stream

■ Uses the OpenSocial Gadget framework


Matt sent you a file

Paul sent an inviteRob tweeted

Aggregation Service

■ Implements the ActivityStrea.ms Standard

■ Use REST APIs to interact with your activity stream

─ Use JSON─ Use ATOM

■ Post new events■ Retrieve all or a subset of events■ Delete events■ Update events

ERP has an action for

you

James edits your document

Social Network Invitation

Isabel shares a file

A shared file has a

commentCRM has a new sale

1000s of Events

Activity Stream


Scenarios

1 - Unified Communications Partner─ Samantha leaves a phone message for

John.─ John sees an event in his news feed.─ John clicks play on the event─ John listens to the Audio

2 - Electronic Signature Partner Frank has completed a proposal and

needs James to sign off on it. James see an event in his news feed James clicks review document and a

canvas pops up. James signs the document.


Scenarios continued...

http://public.dhe.ibm.com/software/dw/lotus/sbtoolkit/gadgettut/ee_intro.html

■ 3 - Travel Application─ The Renovations company is a leading Travel provider. As a leading travel provider they are

updating clients in real time. The real time updates occur in enterprise news feeds, online social networks and in activity streams.

─ Frank schedules a trip to a corporate conference─ Frank sees in his activity stream the information of Frank's travel.

– Initial Information– Travel updates


The Social Enabler Project XPages

http://socialenabler.openntf.org/

■ A set of controls and interfaces which enable a developer to integrate with:

─ OAuth─ Aggregation Service─ Integrate with Connections─ Integrate with external social

networks (Facebook, Twitter...)─ Project User Interface Components

■ Uses an Apache License■ Integrate with Greenhouse■ Build your own integrations

http://socialenabler.openntf.org/


OpenSocial Support in Notes/Domino■ OpenSocial gadgets can be used in 2 contexts

─ Standalone gadgets, inserted within a container (ex: Connections home page, iNotes or the Notes client sidebar)

─ Embedded experience: used to embed content from an application into a container, like the ActivityStreams or the Notes/iNotes Client inbox

■ Extend current component model─ Any XPage is a candidate for an OpenSocial gadget─ The component design element

is extended to supportOpenSocial specific attributes


Next steps for Notes/Domino developers

■ Learn to use XPages─ It is the strategic direction for N/D application development─ Start from http://xpages.info─ Download ready-to-use libraries and components from openNTF.org

– XPages Extension Library, Mobile controls, Connections components...■ Invest into the new technology trends

─ HTML5, CSS─ Mobile platforms─ JavaScript, Dojo─ Gadgets, iWidgets, OpenSocial


More next steps....

■ Start to use Java pervasively─ XPages business logic, agents...─ Discover the power and flexibility of OSGi

– Java tasklets from openNTF, XPages Extensibility API■ Join the IBM Social Business Toolkit Community

─ https://greenhouse.lotus.com/communities/community/ibmsocialbusinesstoolkit■ Download the Social Enabler Project

─ http://socialenabler.openntf.org/


XPages Jumpstart for Notes Developers

1)Get the Mastering XPages Bookhttp://www.ibmpressbooks.com/bookstore/product.asp?isbn=0132486318

2)Enter IBM6318 as the coupon code for 35% off

3)Follow the Podcasts1) http://notesin9.com2) http://thexcast.net

4)Work thru Declan Lynch's XPages Tutorial: http://www.qtzar.com/blogs/qtzar.nsf/Document.xsp?documentId=A97DB47B9BEDB9868525756F005BC3C3&action=openDocument

5)Xpages.info for all the information, videos, and more

http://notesin9.comhttp://thexcast.net

http://notesin9.comhttp://thexcast.net


Summary

■ Social Business applications build on our heritage...■ ...but Social Business today demands new types of applications

─ Beyond the firewall─ Systems of systems─ Both Cloud and on-premises

■ The IBM Social Business Framework enables IBM customers and partners to capitalize on Social Business opportunities

─ All IBM collaboration products are part of the framework─ Big opportunities for general web developers and established Lotus developers, building on their

existing skills■ The new IBM Social Business Toolkit are planned to enable a new class of

unified social capabilities based on the latest born-on-the web open standards─ Consistent extensibility across products, deployment models and user experiences

■ Easy to get started with today's products and cloud developer options


Some Additional Resources■ DeveloperWorks

─ http://www.ibm.com/developerworks/─ http://www.ibm.com/developerworks/lotus/community/wikis.html

■ Greenhouse─ https://greenhouse.lotus.com

■ openNTF.org─ http://www.openntf.org

■ xpages.info─ http://xpages.info/XPagesHome.nsf/Home.xsp

■ Videos – Youtube, VideoFest...─ https://greenhouse.lotus.com/wikis/home?

lang=en#/wiki/W6696b8ac7465_4a5f_9327_94f1a5d82132/page/VideoFest■ Resources also provided by the community

─ http://xpages.tv/, http://xpagesblog.com/...


Questions and Your Feedback

How to reach John:


www.johndavidhead.comwww.pscgroup.com

Facebook.com/johndheadTwitter.com/johnhead

LinkedIN.com/in/johndheadSlideshare.com/johnheadYoutube.com/johnhead

How to reach tall John:


Twitter.com/jhnbckLinkedin.com/pub/john-beck/0/a46/214


Legal disclaimer

© IBM Corporation 2012. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

All other products and product logos are owned by their respective owners.

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