i-394 mnpass express lanes project update guidestar board meeting september 7th, 2005
TRANSCRIPT
I-394 MnPASS Express Lanes
Project UpdateGuidestar Board MeetingGuidestar Board Meeting
September 7th, 2005September 7th, 2005
Project Update• Customer Service Center– Opened April 11th
• MnPASS Express Lane– Opened May 16th
What is Working
• Dynamic Pricing– Speeds are being maintained– Transit reports no impact on operations
• Enforcement– Very low violation rate– Technology aiding in enforcement
• Access points– Relatively low violation of striping
• Customer Service– Satisfaction with usability of system and reasonable
pricing
Operations Changes
• Hours changed for Diamond Lane– Changed on June 9th – AM: Tolled Eastbound 6 AM to 10 AM– PM: Tolled Westbound 2 PM to 7 PM– Reversible road section always tolled for SOVs
• Auxiliary lane construction– Westbound from Hwy 100 to Hwy 169– Two lane exit to Hwy 169/General Mills– Started August 22nd, complete late November
Transponder Leases
-
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Opening Day
Tolled Trips per Week
-2,0004,0006,0008,000
10,00012,00014,00016,00018,00020,000
May
16t
h
May
30t
h
June
13t
h
June
27t
h
July
11th
July
25th
Aug 8
th
Aug 2
2nd
Average Toll Paid by Week
$-
$0.10
$0.20
$0.30
$0.40
$0.50
$0.60
$0.70
$0.80
$0.90
May
16t
h
May
30t
h
June
13t
h
June
27t
h
July
11th
July
25th
Aug 8
th
Aug 2
2nd
Weekly Tolls Collected
$-
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
$14,000
May
16t
h
May
30t
h
June
13t
h
June
27t
h
July
11th
July
25th
Aug 8
th
Aug 2
2nd
Enforcement• Violations
– HOV violations very low– Double white line violation rate
is very low– “No violation” stops a challenge– Traffic flow not being impacted– Enforcing/assisting other events
• Technology is key– Mobile readers a first– Beacons a deterrent
Customer Response• Favorable feedback from customers• Transponder leases
– Leasing 92 per week since beginning of July– 1% account cancellation rate
• 90% of sign ups are web based• Most frequent customer interaction:
– “What’s my PIN number?”
Next Steps• Finish westbound auxiliary lane
• Continue to market the system to new users
• Data collection for Evaluation
• Winter Operations
How to Subscribe• Online
– www.mnpass.net
• By phone – 1-866-397-4334
• In person – Customer Service Center, 2055 N. Lilac
Drive, Golden Valley
Questions and More InformationVisit www.mnpass.net
Contact Nick Thompson, Project Manager
651-634-5310