hyundai india motors ltd
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Introduction
The beginning of Hyundai Motor Company dates to April1946 when founder, Ju-Yung Chung established
Hyundai Auto Service in Seoul, South Korea at the ageof 31 years. The name Hyundai was chosen for itsmeaning which in English translates to modern. TheHyundai logo is symbolic of the company's desire toexpand. The oval shape represents the company's
global expansion and the stylized "H" is symbolic of twopeople (the company and customer) shaking hands.
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Hyundai Motor Company was founded by Ju-YungChung and younger brother Se-Yung Chung inDecember 1967. In 1968 the company entered into acontract with Ford motor company to assemble the Ford
Cortina and Granada for the South Korean market andcontinued to produce them until 1976. Hyundaicompleted construction of the Ulsan plant in six monthsand achieved the shortest groundbreaking to firstcommercial production of any of Fords 118 plants. Theeight year journey provided Hyundai with assemblyknowledge, blueprints, technical specifications,production manuals, and trained Hyundai engineers.
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Hyundai History & Development
Established in 1967, Hyundai is presently South Koreas#1 carmaker, manufacturing dozens of models of cars,vans, and minivans
Throughout the past two decades, Hyundai introducedvarious models: Pony, Excel, Scoupe, Sonata, andAccent.
In 1990, Hyundai introduced its own engine design, theAlpha. Two years later, it introduced its second-
generation engine, the Beta. Acquired a 51% stake in Kia Motors in 1998
In 2001, Hyundai sold a 9% stake to DaimlerChrysler tostrengthen its global market position and to boost sales
abroad
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In 2003, according to Consumer Reports, Hyundais
reliability rankings tied Hondas. In 2005, Hyundai authorized Ed Voyles' Hyundai
dealership in Smyrna, Georgia to become the first "deaffriendly" dealership in the entire world. The staff in thisdealership are able to accommodate deaf customerswith the use of American Sign Language and videoconferencing phones.
In 2006, J.D. Power and Associates' quality ranking,overall the Hyundai brand ranked 3rd, just behind
Porsche and Lexus, and beating long time rival Toyota
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Global Presence
Europe
Albania
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia
Bulgaria
Croatia
Cyprus
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Kazakhstan
Kyrgyzstan
Latvia
Lithuania
Macedonia
Malta Moldova
Norway
Poland
Portugal Romania
Russia
Serbia
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Slovenia
Spain
Sweden
Switzerland
Turkey
Turkmenistan U.K.
Ukraine
Uzbekistan
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Middle East
Afghanistan
Bahrain
Iran
Iraq Israel
Jordan
Kuwait
Lebanon
Oman
Palestine
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Qatar
Saudi Arabia
Syria
U.A.E.
Yemen
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Africa
Algeria
Angola
Benin
Brukina Faso
Cameroon
Canary Islands
Central Africa
Ceuta
Congo
D.R.Congo
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Djibouti
Egypt
Ethiopia
Gabon
Gambia
Ghana
Ivory Coast
Kenya
Liberia
Libya Madagascar
Malawi
Mali
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North America
Canada
USA
Central & South America
Antigua Argentina
Aruba
Bahamas
Barbados Bermuda
Bolivia
Brazil
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Cayman
Chile Colombia
Costa Rica
Cuba
Curacao Dominica
Dominican Republic
Ecuador
El Salvador Fr.Guyana
Grenada
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Guadeloupe
Guatemala
Haiti
Honduras
Jamaica
Martinique Mexico
Nicaragua
Panama
Paraguay Puerto Rico
St. Kitts
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Asia & Pacific
American Samoa Australia
Bangladesh
Bhutan
Brunei Cambodia
China
Fiji
French Polynesia Guam
Hongkong
India
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Indonesia
Japan
Korea
Laos
Macau
Malaysia Mongolia
Nepal
New Caledonia
NewZealand P.N..
Pakistan
Philippines
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Saipan
Singapore
Solomon Islands
Sri Lanka
Taiwan
Thailand Vanuatu
Vietnam
Western Samoa
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HYUNDAI GLOBAL SEGMENT
CARSModel lineup
Excel
Accent
Atos/Santro
Azera
Dynasty
Elantra
Equus/Centennial (joint project of Hyundai andMitsubishi)
Genesis
Genesis Coupe
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Click/Getz
Grandeur (joint project of Hyundai and Mitsubishi) Grandeur XG/XG300/XG350
Grandeur/Azera
Matrix/Lavita
Santamo(Rebadged Mitsubishi Chariot) (Originallyproduced by Hyundai Precision Industry)
Sonata/i40
Tiburon/Coup/Tuscani
i30
i20
i10
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SUVs and Vans
Entourage (Similar to the Kia Sedona) Galloper (Rebadged Mitsubishi Pajero) (Originally
produced by Hyundai Precision Industry)
Grace (1st generation was a rebadged Mitsubishi Delica)
H-1/Satellite/Starex/Libero/H-200 Hyundai H-1/iMax/i800
Hyundai H-100 Grace / Porter
HD1000 (Minibus/Porter)
Porter (1st generation was a rebadged Mitsubishi Delica) Santa Fe
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Commercial vehicles
Ford D Series Ford DK Series
Ford R Series
O303 Benz Bus
HM 1620 urban bus HM 1630 suburban bus
Hyundai 4.5 to 5-ton truck (Rebadged Mitsubishi FusoFighter)
Hyundai 8 to 25-ton truck (Rebadged Mitsubishi FusoSuper Great)
Aero (Rebadged Mitsubishi Fuso Aero Bus)
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Hyundai FB
HD160 HD170
Mega Truck
New Power Truck
Mighty (Rebadged Mitsubishi Fuso Canter) Mighty II
Hyundai RB
Super Truck Medium
Super Truck Trago
Universe
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Hyundai Car Segment In India
Santro
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Getz
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i 10
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i 20
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Accent
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Verna
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Elantra
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Sonata
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Tucson
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The Indian CarMarket
For a long time after India became independent in 1947,the car market had just two models to offer - the sturdy'Ambassador' from Hindustan Motors (HM) and the sleek'Fiat' from Premier Automobiles (PA). This was the resultof Government of India's (GOI) decision to keep the carindustry tightly protected.
For HM and PA, the GOI dictated as to what type of
vehicle the two companies should manufacture. No otherdomestic or foreign car manufacturer was allowed toenter the Indian car industry.
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The restriction on foreign collaboration led to poor
technological improvements in Indian cars. As a result,car prices remained high while quality was inferior.
This affected the growth of the industry. The demand forcars in 1960 was 15,714 units and in the next twodecades, this rose to 30,989 units, which meant that theCompound Annual Growth Rate (AGR) was just 3.5 per
cent.
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In the 1980s, the GOI felt the need to introduce an
affordable small car, targeting the Indian middle class.As manufacturing a small and affordable car requiredbetter technology than was available indigenously, thegovernment tied up with the noted Japanese company,Suzuki. The government formed a joint venture with
Suzuki and founded Maruti Udyog Limited (MUL). It held74% and Suzuki got 26% equity stake in MUL. In 1983,MUL launched the Maruti 800', priced at Rs 40,000...
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Hyundai's Entry in India
One of the major players that entered the Indian carmarket was HMC through its subsidiary HMIL. Beforemaking its move, the company closely studied theindustry for a year. The company's officials talked tovendors, dealers and customers to get a thoroughknowledge of the industry
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Hyundai is currently the second largest carmaker andlargest auto exporter in India.It is making India the global
manufacturing base for small cars. Hyundai sells severalmodels in India as of the 2009 model year, one of themost popular being the Hyundai i10 and the Hyundai i20.Other models include Hyundai Santro, Hyundai Getz,Hyundai Accent, second generation Hyundai Verna,Hyundai Tucson, Hyundai Elantra, and the HyundaiSonata.
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Studying the Indian
Consumer Psyche In the late 1990s, car manufacturers like Ford, General
Motors, and Fiat were faring miserably in the Indianmarket. Maruti had a market share of a whopping 79percent in the passenger car segment. Daewoo andTelco were creating hype over the impending launchesof their cars Matiz and Indica, respectively. In such ascenario, the top management of Hyundai Motor India
Ltd, which has South Korean origins, had a toughdecision to make. It was a big gamble to go ahead withthe launch of the small car Santro.
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The Hyundai management stuck to a simple strategy
launch a quality product in the most promising segmentwith the latest technology and price it aggressively. Inthe pre-launch period in late 1997, the companycommissioned market research project to understand theIndian consumer psyche and specify a benchmark forthe pricing policy.
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Marketing Santro
Santro received an encouraging feedback fromcustomers who appreciated its unique design that gavemore headroom and facilitated easy entry and exit...
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MARKETING STRATEGIES
Hyundai tied up with the advertising agency Saatchi
Shah Rukh Khan as Brand ambassador
Three-pronged Strategy was desinged to attract theconsumer:
Educate Indian Consumers about Hyundai
Create hype and expectations about the Santro
Explain the virtues of the Santro
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The success story
September 23, 1998 saw the launch of the Santro. Therewas an unprecedented rush for bookings in spite of thefact that Hyundai was accepting bookings only againstfull payment for the car and booking was opened only fora few days. Hyundai closed the calendar year 1998 withsales of 8,447. The next year (October 1998-August1999) saw Hyundai consolidating its market share, as
these figures of monthly sales show:
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Thus, the cumulative sales during October 1998-August1999 were 42,283 units. This accounted for 30 per cent
of the market share in the small car segment and 10 percent of the overall auto industry. Within a year of itslaunch, the Santro had dislodged the Maruti Zen as theno.1 car in its category and slipped in behind Maruti
Suzuki as the no.2 car manufacturer in India. The launchof the Daewoo Matiz and the TATA Indica failed todampen the demand for the Santro.
Ever since the historic launch of the Santro, Hyundaihasconsistently taken the no.1 spot in all the segments of
the passenger car industry in which it had launched aproduct. Santro stands tall undisputedly market leader inthe compact car segment.
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Launch of Accent
By mid 1999, the major players realized that the 'B'segment would be the fastest growing in the car industry.To cash in, Telco re-launched its 'Indica' by introducingseveral new features and solving the glitches in theoriginal model...
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Repositioning Santro
By late 2002, the competition in the B segment hadincreased significantly. MUL's Alto which was launchedin October 2000 had received a good response.Although HMIL's Santro remained the largest selling carin the B segment, MUL commanded the largest marketshare in this segment due to the combined sale of its
three cars Zen, Wagon R and Alto...
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Status in 2004
The financial year 2003-04 ended on a positive note forHMIL. The company achieved revenues of Rs 50 bn andprofit after tax (PAT) of Rs. 1.90 bn in the financial year2003-04 compared to Rs 43 bn revenues and PAT of Rs1.65 bn in the fiscal 2002-03...
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The Challenges Ahead
During the period January to June 2004, Santro lost itsleadership status in the B segment...
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Recent Happening
Domestic sales surge by 92.8%
Cumulative growth up 28.5%
Hyundai Motor India Ltd, the countrys second largest
car manufacturer and the largest passenger car exporterregistered record cumulative sales for the month endingNovember 30, 2009. The cumulative sales accounted for55,265 units which reflect a 28.5% growth as comparedto last November. The domestic market was the biggestgainer as it almost doubled its sales to 28,162 units thismonth registering a growth of 92.8% over the samemonth last year.
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The exports however showed a slight decline as it fell by
4.6% as compared to the same period last year. InSeptember, 2009 HMIL had clocked cumulative sales of53,802 units which had been the highest till now.
HMILs total sales for November, 2009 stood at an alltime high of 55,265 units against 43,020 units in
November, 2008 registering 28.5% cumulative growth.The domestic sales grew at a whopping 92.8% andaccounted for 28,162 units as against 14,605 units inNovember, 2008 while the exports dipped marginally to27,103 units as compared to 28,414 units last November a fall of 4.6%
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Commenting on November, 2009 sales Arvind Saxena,Sr. Vice President - Marketing and Sales, HMIL said,
The overall economic scenario has been positive andthis has translated in to more footfalls in the showroomand higher automobile sales as indicated by this monthsfigures. We hope the economy will continue on a growth
trajectory as it will help the Indian automotive industry tomaintain a double digit growth figure.
The segment-wise cumulative sales in the month ofNovember, 2009 are as follows: A2 Segment (Santro,i10, Getz & i20) 50,501 units; A3 Segment (Accent &
Verna) 4,748 units; A5 Segment (Sonata Transform) 15units; and SUV Segment (Tucson) 1 unit.