Your HR Partner in BusinessSubmitted by : Praveen Kumar

College: FIIB

INTRODUCTION• HRO, there is another level of management that I think of with the HRO

vendors like, Husys, Hewitt, and Accenture. Above and beyond tasks, they provide end to end function management. Most of the time in their contracts, they are also providing some level of multi-function process management.

• So instead of just doing payroll gross-to-net, check printing and tax filing as in traditional payroll outsourcing, they’ll also manage the process and provide end to end service, and they’ll also do the HR and end to end benefits while they are at it.

• Traditional HR outsourcing simply means task and transactions. Today’s HR BPO vendors are providing services under an umbrella called HRO, and I think the HR community is understanding that acronym (HRO) to mean HR BPO.

• When you hear me say HRO, I’ll be referring to HR BPO. Otherwise I’ll say “traditional outsourcing.”

BUSINESS DEVELOPMENT(what, why, and How)

• The ability to think outside the box a little and to test new market sectors – use what you have in terms of skills and expertise but in different markets with different customers.

• Flexibility – by looking wider you may be more flexible in times when the market goes quiet and customers slow down.

• Foresight – with someone actively looking for new business you may be more likely to stumble on something really useful, some new technology, some new ways of doing business, something your competitors are doing that you’re not. If you’re not actively looking for things you tend not to see them.

• A strong link between your marketing team and your sales team where a successful business development manager will build strong relationships with key clients for lasting business.

• It facilitates the flow of almost all the activities of business operation.

Business Development in HRO( today scenario)

Suggestion for improvement in Husys services(from now on)

• Husys should target those sme whose owner doesn’t want to reveal his business concept to its employee in fear of taking it away.

• Husys should go for collaboration with mind-liked companies.• They should adopt the technique of cross and up selling.• With the entry of FDI chance of growth increases (expected to grow

13-16% in Rs term{ source Nasscom}).• Enhance the skilled talent pool in the country and focus on

Specialization.• Opportunities in emerging verticals (such as healthcare, government

and utilities), emerging geographies (such as Asia Pacific and EMEA) – highest IT adopters growing nearly twice the mature geographies and verticals.

• Global sourcing landscape is shifting as vendors are becoming more ‘customer-obsessed’.

THANK YOU