Joint State and Federal

Communications Plan #52

Hurricane Irma

FEMA-4337-DR-FL

Florida Division of

Emergency Management

2555 Shumard Oak Blvd.

Tallahassee, FL 32399

USNG: 16R GU 66027 64886

Northern Florida Area Office

6021 S Rio Grande Ave.

Suites 500 / 700

Orlando, FL 32809

USNG: 17R MM 60774 49309

04/13/2019 0700 EDT to 04/20/2019 0700 EDT

State/FEMA Priorities

• Deliver Public Assistance in effective and

efficient manner

• Maximize Hazard Mitigation Section 406

opportunities and deliver Section 404 HMGP in

effective and efficient manner

• Develop, implement and refine, as necessary,

staffing solutions to meet strategic management

plan objectives

FEMA ICS Form 205A Incident

Telephone Communication Plan

FEMA Disaster Number:

FEMA-4337-DR-FL

2. Operational Period:

04/13/2019 0700 EDT to 04/19/2019

0700 EDT

3. Contact List

Incident Facilities/Contacts

Incident Facilities Facility Operational Hours Phone Number Additional Info

COOP Hotline

Phone: 866-854-3729 Ext 1

COOP Hotline

Enterprise Service Desk

Phone: 888-457-3362

IT Issues

NEWS DESK NUMBER 850-559-3395

FEMA Region IV Office

3003 Chamblee Tucker Road Atlanta, GA 30341

Monday: Tuesday: Wednesday: Thursday: Friday:

0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT

Switchboard

Phone: 770-220-5200

N/A

USNG: 16S GC 52759 52164 Saturday: Sunday:

Closed Closed

SEOC EOC

2555 Shumard Oak Boulevard Tallahassee, FL 32399

Monday: Tuesday: Wednesday: Thursday: Friday:

0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT

Switchboard

Phone: 850-413-9969

Leon County

USNG: 16R GU 66064 64872 Saturday: Sunday:

Closed Closed

Monday: 0700 EDT - 1800 EDT Orange County IT POC; Robin Chappelear: 859-321- 7598

Northern Florida Area Office, JFO Tuesday: 0700 EDT - 1800 EDT 6021 South Rio Grande Avenue

Suite 500/700 Orlando, FL 32809

Wednesday: Thursday: Friday:

0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT

Vincent Johnson

Phone: 303-681-5137 USNG: 17R MM 60774 49309 Saturday: 0700 EDT - 1200 EDT

Sunday: Closed

Southern Florida Area Office 12151 Pines Boulevard

Pembroke Pines, FL 33026-4122

USNG: 17R NJ 69128 76734

Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: Sunday:

0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1800 EDT 0700 EDT - 1200 EDT

Closed

Erik Kinney

Phone: 202-805-6426

Broward County IT POC; Ricky Shafer 202- 445-7414

Florida Keys Annex 25000 Overseas Highway

Summerland Key, FL 33042

Monday: Tuesday: Wednesday: Thursday: Friday:

0800 EDT - 1700 EDT 0800 EDT - 1700 EDT 0800 EDT - 1700 EDT 0800 EDT - 1700 EDT 0800 EDT - 1700 EDT

Anthony Brewer

Phone: 202-431-7955

Monroe County IT POC; David Hand 703-254- 7596

USNG: 17R MH 55265 27506 Saturday: Sunday:

0700 EDT - 1200 EDT Closed

Scheduled closing 04/30/2019

Command

Position

S T t r a i t b e e

F E M A

Name

Phone

Work Email

State Coordinating Officer X Jared Moskowitz 850-815-4000 jared.moskowitz@em.myflorida.com Federal Coordinating Officer X Thomas J. McCool 303-548-2493 thomas.mccool@fema.dhs.gov Alternate State Coordinating Officer X Kevin Guthrie 850-815-4840 kevin.guthrie@em.myflorida.com Deputy Federal Coordinating Officer X Gary Stanley 202-436-5813 gary.stanley@fema.dhs.gov State Disaster Recovery Coordinator Representative X Frank McColm 386-530-0095 frank.mccolm@em.myflorida.com

Recovery Bureau Chief X Amanda Campen 850-766-6361 amanda.campen@em.myflorida.com Deputy Bureau Chief of Recovery X Melissa Shirah TBD TBD SERT Chief X Kevin Guthrie 850-815-4840 kevin.guthrie@em.myflorida.com Interagency Recovery Coordination

Position

S T t r a i t b e e

F E MA

OF A

Name

Phone

Work Email

Command Staff

Position

S T t r a i t b e e

F E M A

OF A

Name

Phone

Work Email

Chief of Staff X Alan Neidermeyer 917-455-6835 alan.neidermeyer@fema.dhs.gov

Safety Officer X Don Olsen 718-747-4664 don.olsen@fema.dhs.gov Security Manager X Brian Cox 202-689-7842 brianj.cox@fema.dhs.gov Legal Advisor X David Russo 202-600-1107 david.russo@fema.dhs.gov Environmental and Historic Preservation Advisor X Larissa Hyatt 770-403-9739 larissa.hyatt@fema.dhs.gov

Equal Rights Advisor X Suzanne Miller 404-956-1966 suzanne.miller@fema.dhs.gov

Alternative Dispute Resolution Advisor X Lydia Espinosa Crafton 718-747-4598 lydia.crafton@fema.dhs.gov

Executive Specialist X Danette Adekoya 202-705-2573 danette.adekoya@fema.dhs.gov Communications Director X Jason Mahon 850-294-2169 jason.mahon@em.myflorida.com External Affairs Officer (rotation 04/15-04/23) X Roger Ingram 609-864-0054 roger.ingram@fema.dhs.gov External Affairs Officer X Mark Harper 202-436-1163 mark.harper@fema.dhs.gov External Affairs Manager Intergovernmental Affairs X Ronald Cormier 202-701-9224 ronald.cormier@fema.dhs.gov

SBA PIO Leader X Debra Freeland 404-895-7185 debra.freeland@sba.gov

Operations

Position

S T t r a i t b e e

F E M A

O F A

Name

Phone

Work Email

Operations Section Chief X Amanda Campen 850-766-6361 amanda.campen@em.myflorida.com

Operations Section Chief X Alan Neidermeyer 917-455-6835 alan.neidermeyer@fema.dhs.gov

State ESF #18 - Business / Industry X Larry McIntyre 850-245-7470 larry.mcintyre@deo.myflorida.com

United States Coast Guard LNO X Michael Anderson 757-448-5261 michael.d.anderson@uscg.mil

Infrastructure Branch Director X Angela Green 303-515-1927 angela.green@fema.dhs.gov Deputy Infrastructure Branch Director X Michael Simerl 202-322-4666 michael.simerl@fema.dhs.gov Deputy Infrastructure Branch Director X Ann Gomes 609-864-2695 ann.gomes@fema.dhs.gov ESF #3 - Public Works and Engineering X Frank Randon 202-368-6150 frank.randon@usace.army.mil USACE Debris Team Leader X Glenn Greiner 251-377-5893 glenn.l.greiner@usace.army.mil Individual Assistance Branch Director X Page Merkison 850-815-4413 page.merkison@em.myflorida.com

Individual Assistance Branch Director X Pam Ross (remote) 678-215-2864 pamela.ross@fema.dhs.gov

Human Services Branch Director X Pam Hughes 850-528-5630 pam.hughes@em.myflorida.com Housing Task Force Leader X Sandy Lanier 352-256-3684 sandy.lanier@em.myflorida.com Unmet Needs Coordinator X Sandy Lanier 352-256-3684 sandy.lanier@em.myflorida.com American Red Cross Liaison at JFO X Bryan Seibt 251-709-3099 bryan.seibt@redcross.org SBA Officer in Charge X Edward Fears 404-859-7519 edward.fears@sba.gov State Hazard Mitigation Officer X Miles Anderson 850-879-4084 miles.anderson@em.myflorida.com Hazard Mitigation Branch Director X Ben Davis 303-435-0887 benjamin.davisjr@fema.dhs.gov

Deputy State Hazard Mitigation Officer X Kathleen Marshall 850-528-4216 kathleen.marshall@em.myflorida.com

NFIP Coordinator X Steve Martin 850-590-9466 steve.martin@em.myflorida.com NFIP Coordinator X John Ritchey 202-714-6325 john.ritchey@fema.dhs.gov Mitigation Technical Services Coordinator X Luz Bossanyi 850-815-4573 luz.bossanyi@em.myflorida.com

Hazard Performance Analysis Group Supervisor X Chekondi

Croulet 202-702-9028 chekondi.croulet@fema.dhs.gov

Hazard Mitigation Grants & Planning Group Supervisor X Francis Aihe 202-709-0616 francis.aihe@fema.dhs.gov

Northern Florida Area Office

DEM Region 4 Coordinator X Paul Siddall 850-519-8633 paul.siddall@em.myflorida.com DEM Region 5 Coordinator X Claudia Baker 850-519-6734 claudia.baker@em.myflorida.com

Northern Florida Area Office Director X Alan Neidermeyer 917-455-6835 alan.neidermeyer@fema.dhs.gov

Northern Florida Public Assistance Group Supervisor X Anthony Sewell 202-304-5580 anthony.sewell@fema.dhs.gov

Northern Florida Area Office PA Group Supervisor X Annie Ford 850-445-4543 annie.ford@fema.dhs.gov

Northern Florida Area Office Deputy PA Group Supervisor X Lemuel Malcom 202-716-0561 lemuel.malcom@fema.dhs.gov

Southern Florida Area Office

DEM Region 7 Coordinator X Willie Bouie 850-519-1469 willie.bouie@em.myflorida.com Southern Florida Area Office PA Group Supervisor (rotation 04/15-04/19) X Sharon Pickett

Williams 202-704-8010 sharon.pickett- williams@fema.dhs.gov

Southern Florida Area Office PA Group Supervisor X Mary Larkin 202-445-5612 mary.larkin@fema.dhs.gov

Southern Florida Area Office Deputy PA Group Supervisor X Kirk Garner 347-752-7037 kirk.garner@fema.dhs.gov

Southern Florida Area Office Logistics Group Supervisor X Erik Kinney 202-805-6426 erik.kinney@fema.dhs.gov

Southern Florida Area Office Safety Officer X Don Olsen 718-747-4664 don.olsen@fema.dhs.gov

Southern Florida Area Office Safety Officer X Robert Hice 202-368-9541 robert.hice@fema.dhs.gov

Southern Florida Area Office Security Manager X Kenneth Reis 202-374-6659 kenneth.reis@fema.dhs.gov

Florida Keys Annex Supervisor (rotation 04/15-04/19)

X Sharon Pickett Williams 202-704-8010 sharon.pickett-

williams@fema.dhs.gov

Florida Keys Annex Logistic Leader X Anthony Brewer 202-431-7955 anthony.brewer@fema.dhs.gov

Logistics

Position

S T t r a i t b e e

F E MA

OF A

Name

Phone

Work Email

Logistics Section Chief X Sandy Lanier 407-850-6625 sandy.lanier@em.myflorida.com Logistics Section Chief X Vincent Johnson 303-681-5137 vincent.johnson@fema.dhs.gov Service Branch Director X Robert Brand 202-805-6632 robert.brand@fema.dhs.gov

Support Branch Director X Henry "Buzz" Chappelear 850-370-0845 henry.chappelear@feam.dhs.gov

Communications Unit Leader X Robert Brand 202-805-6632 robert.brand@fema.dhs.gov Facilities Unit Leader X Patrick Weikel 337-224-1425 patrick.weikel@fema.dhs.gov

Ordering Unit Leader X Raquel "Rocky" Alvoid 202-805-8775 raquel.alvoid@fema.dhs.gov

Supply Unit Leader X Rebecca Rogers 540-550-1673 rebecca.rogers@fema.dhs.gov Manufactured Housing Unit Leader X Toni Clarke 202-718-0093 toni.clarke@fema.dhs.gov

Planning

Position

S T t r a i t b e e

F E MA

OF A

Name

Phone

Work Email

Planning Section Chief X Sandy Lanier 407-850-6625 sandy.lanier@em.myflorida.com Planning Section Chief X Brandy Smith 720-413-2963 yolanda.smith2@fema.dhs.gov Deputy Planning Section Chief X Dean A Dennis 202-706-3073 dean.dennis@fema.dhs.gov Situation Unit Leader X Michelle Stachar 720-415-4809 michelle.stachar@fema.dhs.gov

Documentation Unit Leader X Mary Cartagena 470-557-2775 mary.cartagena-

negron@fema.dhs.gov GIS Support X RIV GIS Group 202-676-6857 R4-GIS@fema.dhs.gov

Finance & Administration

Position

S T t r a i t b e e

F E M A

O F A

Name

Phone

Work Email

Finance and Administration Section Chief X Sandy Lanier 407-850-6625 sandy.lanier@em.myflorida.com Finance and Administration Section Chief (Supporting Remotely) X Marcie Mosley 202-754-1957 marcie.mosley@fema.dhs.gov

Travel Manager X Patrick Scanlon 225-278-2506 patrick.scanlon@fema.dhs.gov

Human Resource Unit Leader X Monica Muhammad 202-805-8895 monica.muhammad@fema.dhs.gov

Training Manager X Jack Mraz 347-804-3531 jack.mraz@fema.dhs.gov Training Manager X Charles Whitney 732-804-9830 charles.whitney@fema.dhs.gov

4. Prepared by: Michelle Stachar SITL Date/Time: 04/12/2019 1100 EDT

5. Reviewed by: Brandy Smith, PSC Date/Time: 04/12/2019 1200 EDT

Unified Coordination Group

State Coordinating Officer: Jared Moskowitz (S)

Federal Coordinating Officer: Thomas J. McCool (F)

Alternate State Coordinating Officer: Kevin Guthrie (S)

Deputy Federal Coordinating Officer: Gary Stan ley (F)

Recovery Bureau Chief: Amanda Campen (S)

Deputy Recovery Bureau Chief: Melissa Shirah (S)

SERT Chief: Kevin Guthrie (S)

Communications Director: Jason Mahon (S) External Affairs Officer: Roger Ingram (F)**

Intergovernmental Affairs Manager: Ronald Cormier (F)

Chief of Staff: Alan N eidermeyer (F) Legal Advisor: David Russo (F)

EHP Advisor: Larissa Hyatt (F)

--------

Operations Section Chief Amanda Campen (S)

Alan Neidermeyer (F)

I I I I I

See Operations Organizational : : Chart I_______________ _J

As of: 04/12/2019

* * De11otes Rotatio11

* De11otes V irtl1al Sll})})Ort

Safety Officer: Don Olsen (F)

Logistics Section Chief Sandy Lanier (S)

Vincent Johnson (F)

Services Branch Director Robert Brand (F)

Comm. Unit Leader (F)

Robert Brand (F)

l---+-----1

...___

Manufactured Housing Unit Leader

Toni Clarke (F)

Support Branch Director Henry Chappelear (F)

Supply Unit Leader Rebecca Rogers (F)

Ordering Unit Leader Raquel "Rocky'' Alvoid (F)

Facilities Unit Leader Patrick Weikel (F)

Security Manager: Brian Cox (F) Equal Rights Advisor: Suzanne Miller (F) ADR Advisor: Lydia Espinosa Crafton (F) Executive Specialist: Danette Adekoya (F)

Planning Section Chief Sandy Lanier (S) Brandy Smith (F)

Deputy Planning Section Chief Dean Dennis (F)

Situation Unit Leader

:tv1ichelle S tachar (F)

Documentation Unit Leader

Mary Cartagena-Negron (F)

FEMA

Finance & Admin Section Chief

Sandy Lanier (S)

Marcie Mosley (F)*

Human Resources Unit Leader

Monica11uhammad (F)

Travel Manager Patrick Scanlon (F)

Training Manager Jack Mraz (F)

Charles Whitney (F)

.'; . • r """'\ '-.:-, . .. / ,

' I , - , - �, ' ' ' I ' I I ' I I ' , I •

Infrastructure

Branch Director:

Angela Green (F)

Deputy Infrastructure

Branch Director:

Michael Simerl (F) Ann Gomes (F)

Operations - Program Areas

Operations Section Chief:

Amanda Campen (S)

Alan Neidermeyer (F)

Public Assistance Group Supervisor Northern

Florida Area Office:

Anthony Se\vell (F)

Annie Ford (F)

Deputy Public Assistance Group Supervisor:

Lemuel Malcom (F)

Public Assistance Group Supervisor Southern

Florida Area Office:

Sharon Pickett Williams (F)** Deputy Public Assistance Group Supervisor:

Kirk Garner (F)

ESFs Sll}J}J01ti11g re111otely

State ESF #18 Business,

Industry, and Economic

Stabilization

* l11dicates V irtl1al Sl1pport

* * l11dicates 011 Rotation

Larry McIntyre (S)

State Hazard lVIitigation

Officer:

Miles Anderson (S) Hazard lVIitigation

Branch Director:

Ben Davis (F)

State Deputy Hazard Mitigation

Officer:

Kathleen Marshall (S)

I

Grants and Planning Group

Supervisor:

Francis Aihe (F)

State NFIP Coordinator:

Steve Martin (S)

John Ritchey (F)

lVIitigation Technical Services

Coordinator:

Luz Bossanyi (S)

-

-

Hazard Performance Analysis

Group Supervisor:

Chekondi Croulet (F)

As of: 04/12/2019

As of: 04/12/2019

* * Desig11ates 011 Rotatio11

Operations - Area Offices and Annex

Operations Section Chief:

Amanda Campen (S)

Alan N eidermeyer (F)

Southern Florida Area Office

Security Officer: � - - - •► - - - -

Southern Florida Area Office

Safety Officer:

Robert Hice (F)

Don Olsen (F) Kenneth Reis (F)

Northern Florida Area Office

DEM Region 4 Coordinator

Paul Siddall (S)

Director

Alan Neidermeyer (F)

Operations

Alan Neidermeyer (F)

Southern Florida Area Office

DEM Region 7 Coordinator

Wil lie Bouie (S)

Supervisor

Sharon Pickett Williams (F)**

Florida Keys Annex

Supervisor:

Sharon Pickett Williams (F)**

FEMA

Úð

!(

Úð

"!

Úð

Southern FloridaArea Office

Northern FloridaArea Office

SEOC

Alternate Site

Florida KeysAnnex

Levy

Franklin

Monroe

Monroe

Gulf

Sarasota

Walton

Taylor

Glades

Liberty

SantaRosa

Hamilton

Columbia

Osceola

Okeechobee

CalhounNassau

Polk

Washington

Putnam

Citrus

Hardee

Gilchrist

Hernando

Bay

St. Lucie

Escambia

Marion

Lafayette

Dixie

Duval

Suwannee

Hillsborough

Okaloosa

Baker

Clay

Pasco

Jackson

Desoto

Charlotte

Brevard

Martin

Wakulla

Lee

Leon

Alachua

Volusia

Sumter

Pinellas

Bradford

Seminole

Hendry

Manatee

Holmes

Union

Broward

Orange

Jefferson Madison

Palm Beach

St.Johns

Flagler

Gadsden

Indian River

Miami-Dade

Lake

Highlands

Collier

User Name: dchoi1 Map Created: 04/10/2019 Coordinate System: WGS 1984

!(

AtlantaDistributionCenter

RegionIV Office

0 9045 Miles

Data Sources: FEMA, ESRI, HSIPFEMA-4337-DR-FLDeclared: Sep 10, 2017Incident Period: Sep 4, 2017 to Oct 18, 2017 Amendment 16: Aug 29, 2018

This product illustrates the Operations Posture, as well as Incident Facilitiesfor federal assets responding to Hurricane Irma.

Data Layer / Map Production:

Incident Facilities: 04/10/2019FEMA-4337-DR-FL

Facility Type!( Alternate Site"! Florida Keys AnnexÚð SEOCÚð Field Office

CountyTribe Land

GEORGIAALABAMA

²

")

FEMA ICS FORM 206 MEDICAL PLAN 1. FEMA Disaster Number:

FEMA-4337-DR-FL 2. Description:

Northern Florida Area Office (JFO)

3. Operational Period: 04/13/2019 0700 to 04/20/2019 0700

4. Medical Aid Stations

Name Division Location Phys Para

5. Ambulance Services

Name Division Address Phone Para EMT

Emergency Medical Service (EMS)

9-1-1 Yes Yes

6. Hospitals

Name Division Address Phone Helipad Trauma

Center

Burn

Center

BayCare Urgent Care (South Tampa)

Hillsborough 1155 S. Dale Mabry Highway

Tampa, FL 33629 USNG:17R LL 51844 90642

813-609-3666 No No No

Tampa General Hospital Hillsborough 1 Tampa General Circle

Tampa, FL 33606 USNG:17R LL 56443 91110

813-844-7000 Yes Yes No

Heart of Florida Regional Medical Center

Hardee, Pasco,

Polk

40100 US Highway 27 Davenport, FL 33837

USNG:17R MM 37182 17478 863-422-4971 No No No

Holmes Regional Medical Center

Brevard, Osceola

1350 S. Hickory Street

Melbourne, FL 32901

USNG:17R NM 37969 06890

321-434-7000 Yes Yes No

Florida Hospital (Stroke Center)

Orange 601 East Rollins Street

Orlando, FL 32803 USNG:17R MM 63783 60786

407-303-5600 No No No

Orlando Regional Medical Center

Orange

52 West Underwood Street

Orlando, FL 32806

USNG:17R MM 62996 55633

321-841-5111 Yes Yes No

Care Spot Urgent Care - Orlando Health

Orange 2323 S Orange Avenue

Orlando, FL 32806 USNG:17R MM 63175 54430

407-871-3540 No No No

Dr. Phillips Centra Care Orange 8014 Conroy Windermere Road Ste 104

Orlando, FL 32835 USNG:17R MM 51835 51977

407-291-8975 No No No

Sand Lake Centra Care Orange 2301 Sand Lake Road

Orlando, FL 32809 USNG:17R MM 59588 47185

407-851-6478 No No No

Florida Hospital Deland Seminole, Volusia

701 Plymouth Avenue Deland, FL 32720

USNG:17R MN 69117 12748 386-943-4522 No No No

7. Medical Emergency Procedures

• Report the emergency by calling 9­1­1 • Assign a person to await First Responders and direct them to the scene • If trained in first aid, CPR, AED, you may offer medical assistance within your scope of training • Use Personal Protective Equipment (PPE) to prevent contact with blood/bodily fluids • Do not move individuals with a suspected spinal injury • Notify your supervisor and Safety Officer of all accidents, injuries and illnesses

8. Prepared By: Don Olsen, SOFR Date & Time: 04/10/2019 1000 EDT

9. Reviewed by: Michelle Stachar, SITL Date & Time: 04/10/2019 1100 EDT

FEMA ICS FORM 206 MEDICAL PLAN 1. FEMA Disaster Number:

FEMA-4337-DR-FL 2. Description:

Southern Florida Area Office

3. Operational Period: 04/13/2019 0700 to 04/20/2019 0700

4. Medical Aid Stations

Name Division Locations Phys Para

5. Ambulance Services

Name Division Address Phone Para EMT

Monroe County EMS Monroe 490 East 63rd Street Ocean

Marathon, FL 33050 9-1-1 Yes Yes

Key West Fire Department EMS

Monroe 1600 North Roosevelt Boulevard Key West, FL 33040 (Station 1)

9-1-1 Yes Yes

Miami Dade Fire Rescue EMS

Miami-Dade 9300 NW 41Street Doral, FL 33178

9-1-1 Yes Yes

Fort Lauderdale Fire Rescue EMS

Broward 528 NW 2nd Street

Fort Lauderdale, FL 33040 9-1-1 Yes Yes

Palm Beach Fire Rescue EMS

Palm Beach 300 North County Road Palm Beach, FL 33480

9-1-1 Yes Yes

6. Hospitals

Name Division Address Phone Helipad Trauma Center

Burn Center

Physicians Regional Medical Center-Collier

Blvd. Collier

8300 Collier Boulevard Naples, FL 34114

USNG:17R MJ 31299 87399 239-354-6000 No No No

Physicians Regional Medical Center / Urgent

Care-Pine Ridge Collier

6101 Pine Ridge Road Naples, FL 34119

USNG:17R MJ 27003 99341 239-348-4000 No No No

Physicians Regional Medical Center-Bonita Springs (Urgent Care)

Collier 24231 Walden Center Drive Bonita Springs, FL 34134

USNG:17R MK 19036 19491 239-348-4100 No No No

Gulf Coast Medical Center (Stroke Center)

Lee 13681 Doctor's Way

Fort Myers, FL 33912 USNG:17R MK 15468 36101

239-343-1000 Yes No No

Health Park Medical Center (Chest Pain

Center) Lee

9981 S. HealthPark Drive Fort Myers, FL 33908

USNG:17R MK 09019 31900 239-343-5000 Yes No No

Lee Memorial Hospital (Level II Trauma Center)

Lee 2776 Cleveland Avenue Fort Myers, FL 33901

USNG:17R MK 13169 45411 239-343-2000 Yes Yes No

Cape Coral Hospital Lee 636 Del Prado Boulevard S

Cape Coral, FL 33990 USNG:17R MK 06345 46833

239-424-2000 No No No

MedExpress Urgent Care

Lee 12375 Cleveland Avenue

Fort Myers, FL 33907 USNG:17R MK 13167 38400

239-936-2013 No No No

Fawcett Memorial Hospital

Charlotte 21298 Olean Boulevard Port Charlotte, FL 33952

USNG:17R LK 91015 85619 941-629-1181 No No No

Millennium Physician Group

Charlotte 2450 Tamiami Trail

Port Charlotte, FL 33952 USNG:17R LK 89120 86446

941-624-2704 No No No

Sarasota Memorial Hospital (Level II Trauma Center)

Sarasota 700 S. Tamiami Trail Sarasota, FL 34239

USNG:17R LL 48553 23790 941-342-1100 Yes Yes No

Urgent Care Center at Bee Ridge

Sarasota 5590 Bee Ridge Road Sarasota, FL 34233

USNG:17R LL 55609 20365 941-952-4950 No No No

Doctors Hospital of Sarasota

Sarasota 5731 Bee Ridge Road Sarasota, FL 34233

USNG:17R LL 56032 20389 941-342-1100 No No No

Blake Medical Center (Level II Trauma Center)

Manatee 3020 59th Street W

Bradenton, FL 34209 USNG:17R LL 39893 39975

941-792-6611 Yes Yes Yes

Sarasota Memorial Urgent Care Center -

Heritage Harbour Manatee

1040 River Heritage Boulevard Bradenton, FL 34212

USNG:17R LL 55763 41578 941-917-6440 No No No

Manatee Memorial Hospital

Manatee 206 Second Street East

Bradenton, FL 34208 USNG:17R LL 45777 42478

941-746-5111 No No No

Okeechobee Urgent Care

DeSoto, Highlands,

Okeechobee

305 NE Park Street Ste B Okeechobee, FL 34972

USNG:17R NL 17145 13445 863-484-8130 No No No

DeSoto Memorial Hospital

DeSoto, Highlands,

Okeechobee

900 North Roberts Avenue Arcadia, FL 34266

USNG:17R ML 15670 11908 863-494-3535 No No No

Catalyst Walk in Clinic DeSoto,

Highlands, Okeechobee

1707 East Oak Street Arcadia, FL 34266

USNG:17R ML 16753 09888 863-448-9242 No No No

Florida Hospital Heartland Medical

Center

DeSoto, Highlands,

Okeechobee

4200 Sun North Lake Boulevard Sebring, FL 33872

USNG:17R ML 49951 46179 863-314-4466 No No No

First Help Urgent Care Clinic

DeSoto, Highlands,

Okeechobee

1023 US Highway 27 South Avon Park, FL 33825

USNG:17R ML 49230 53766 863-452-2980 No No No

Highlands Regional Medical Center

DeSoto, Highlands,

Okeechobee

3600 South Highlands Avenue Sebring, FL 33870

USNG:17R ML 57143 38020 863-385-6101 No No No

Glades General Hospital Glades, Hendry 1201 South Main Street Belle Glade, FL 33430

USNG:17R NK 32785 49913 561-996-6571 No No No

Hendry Regional Medical Center

Glades, Hendry 524 West Sagamore Avenue

Clewiston, FL 33440 USNG:17R NK 05740 59106

863-983-9121 No No No

Express MD (Urgent Care)

Glades, Hendry 25 Dr. Martin Luther King Jr. Blvd East

Belle Glade, FL 33430 USNG:17R NK 33125 51285

561-983-8571 No No No

Urgent and Convenient Care Center

Glades, Hendry 700 South Main Street

LaBelle, FL 33935 USNG:17R MK 56439 58963

863-342-8260 No No No

Hendry Regional Convenient Care Center

Glades, Hendry 450 South Main Street Ste 1

LaBelle, FL 33935 USNG:17R MK 56428 59365

863-675-2356 No No No

Lower Keys Medical Center

Monroe 5900 College Road Key West, FL 33040

USNG:17R MH 24701 18821 305-294-5531 Yes Yes No

Fisherman's Convenient Care

Monroe 17 Ships Way

Big Pine Key, FL 33043 USNG:17R MH 62733 28465

305-396-7622 No No No

Big Pine Medical & Minor Emergency

Monroe 29980 Overseas Hwy

Big Pine Key, FL 33043 USNG:17R MH 63216 28429

305-872-3321 No No No

Truman Medical Center Monroe 540 Truman Avenue Key West, FL 33040

USNG:17R MH 19141 15536 305-296-4399 No No No

Advanced Urgent Care Monroe 1980 North Roosevelt Boulevard

Key West, FL 33040 USNG:17R MH 20809 16474

305-294-0011 No No No

Baptist Health Medical Plaza at Doral - Urgent

Care Miami-Dade

9915 NW 41Street Doral, FL 33178

USNG:17R NJ 64371 54989 786-596-3830 No No No

Kendall Regional Medical Center

Miami-Dade 11750 SW 40th Street

Miami, FL 33175 USNG:17R NJ 61718 46146

305-223-3000 Yes Yes Yes

MD Now Urgent Care Miami-Dade 14201 South Dixie Hwy

Miami, FL 33176 USNG:17R NJ 66595 35798

786-242-2479 No No No

Memorial Regional Hospital

Broward 3501 Johnson Street Hollywood, FL 33021

USNG:17R NJ 82166 77965 954-987-2000 Yes Yes Yes

MedPro Urgent Care Center

Broward 2950 Griffin Road

Fort Lauderdale, FL 33312 USNG:17R NJ 81943 82846

954-924-6165 No No No

Memorial Pembroke 24/7 Care Center

Broward 801 South Douglas Road

Pembroke Pines, FL 33025 USNG:17R NJ 73701 76268

954-276-6501 No No No

Memorial Hospital West Broward 703 North Flamingo Road

Pembroke Pines, FL 33028 USNG:17R NJ 69101 77337

954-436-5000 No No No

Bethesda Hospital Palm Beach 2815 South Seacrest Boulevard

Boynton Beach, FL 33435 USNG:17R NK 92805 31842

561-737-7733 Yes No No

MD Now Urgent Care Palm Beach 2272 North Congress Avenue

Boynton Beach, FL 33426 USNG:17R NK 90587 36752

561-737-1927 No No No

Good Samaritan Medical Center

Palm Beach 1309 North Flagler Drive

West Palm Beach, FL 33401 USNG:17R NK 94488 56336

561-655-5511 No No No

7. Medical Emergency Procedures

• Report the emergency by calling 9­1­1. • Assign a person to await First Responders and direct them to the scene. • If trained in first aid, CPR, AED, you may offer medical assistance within your scope of training. • Use Personal Protective Equipment (PPE) to prevent contact with blood/bodily fluids. • Do not move individuals with a suspected spinal injury. • Notify your supervisor and Safety Officer of all accidents, injuries and illnesses.

8. Prepared By: Don Olsen, SOFR Date & Time: 04/10/2019 10:00 EDT

9. Reviewed by: Michelle Stachar, SITL Date & Time: 04/10/2019 11:00 EDT

FEMA ICS FORM 230 INTERNAL DAILY MEETING

SCHEDULE

1. FEMA Disaster Number:

FEMA-4337-DR-FL

2. Date/Time Prepared: 04/12/2019 1215 EDT

3. Operational Period (Date/Time): 04/13/2019 0700 EDT to 04/19/2019 0700 EDT

Time / Time Zone Meeting Name Purpose / Attendees Meeting

Location Monday

N/A N/A N/A N/A Tuesday

1000 EDT

Command and General Staff Meeting

Review approved incident objectives. Provide, share important information and immediate direction.

UCG, Command and General Staff, Situation Unit Leader,

designated and invited guests.

Situation Room 1-800-320-4330

PIN: 544179 #

N/A N/A N/A N/A Wednesday

N/A N/A N/A N/A Thursday

1000 EDT

Command and General Staff Meeting

Review and discuss incident priorities. Provide, share important information and immediate direction.

UCG, Command and General Staff, Situation Unit Leader,

designated and invited guests.

Situation Room 1-800-320-4330

PIN: 544179 #

N/A N/A N/A N/A Friday

N/A N/A N/A N/A Saturday

N/A N/A N/A N/A Sunday

N/A N/A N/A N/A

4. Prepared By: Dean A Dennis, DPSC

5. Reviewed By: Brandy Smith, PSC

TO: ALL HANDS FL-4337 POSITION: ALL

FROM: Suzanne Miller POSITION: Equal Rights Advisor

SUBJECT: Sexual Harassment DATE/TIME: 11/16/2018 0900 EDT

SIGNATURE: Suzanne Miller POSITION: Equal Rights Advisor

DATE/TIME: 03/15/2019 0900 EDT SIGNATURE/POSITION: Dean Dennis DPSC

GENERAL MESSAGE (FEMA ICS FORM 213)

MESSAGE:

FEMA has a ZERO -0- Tolerance policy for Sexual Harassment. You may find it difficult to make allegations about discrimination or harassment of any type. You may feel concerned that you are atrisk and worry about how filing a complaint may impact your career. Any employee can file a complaint without fear of reprisalbecause the FEMA Administrator has a zero-tolerance policy against retaliation. Sexual harassment isn’t limited to just making inappropriate advances. It also includes any unwelcome verbal or physical behaviorthat creates a hostile work environment whether it occurs inside or outside the workplace or through social media platforms. No oneshould be subjected to any such behavior by anyone you may come into contact with as part of your job, including managers, co-workers, contractors or Agency partners. When allegations of this type are brought to the Agency’s attention, they will be investigated promptly, and upon conclusion,appropriate action will be taken.

Please view the link below. You Tube Video titled "He Said She Said"

https://www.youtube.com/results?search_query=he+said+she+said+sexual+harassment

REPLY:

ICS 213-FEMA: General Message

GENERAL MESSAGE

TO: JFO Staff POSITION: N/A

FROM: Jacqueline Heyliger POSITION: Chief of Staff (COS)

SUBJECT: Critical Information Requirement (CIR) Reporting Process

DATE: 09/28/2018 TIME: 0900 EST

MESSAGE:

What is a CIR? Type of Incident: 1. Disaster employee is injured, hospitalized, arrested, or passes on2. Threats against disaster facilities and/or personnel are detected3. Inclement weather, which may impact field operations, is imminent4. Major transportation route is closed5. Local media reports or Congressional interests reflects negatively on FEMA6. Any river goes into major flood stage

Who do you contact? Supervisor must notify the Planning Section Chief (PSC), who notifies the COS who briefs the

FCO.

Note Only people authorized to view Personally Identifiable Information (PII) are the immediate supervisor, PSC, Safety

and COS.

Incident Type 1 or 2

• Police: 911• Safety Officer• COS• Your supervisor

All Incidents

• Group Supervisor• Section Chief(s)• Planning Section Chief

How you report you internal accountability is up to you, but for CIR(s): 1. What is incident: car accident, trip/fall, etc.2. When happened: 6:30am3. Where happened: LRO Parking lot4. FEMA or Non-FEMA related: FEMA reservist, or contractor5. Going for medical treatment- no or yes - self, ambulance, supervisor

SIGNATURE: Jacqueline Heyliger POSITION: Chief of Staff

On Behalf of SECURITY It is imperative that we all remain vigilant and ensure we all stay safe during deployment. Individuals and supervisors must ensure that they and their staff practice safe habits and point out potential problems when they are observed. Outside the office, employees should mitigate personal and organizational risk by following accepted best practices for personal security: Below are some general security guidelines for staff safety: 1. PIV Cards/Badges

• Wear and display PIV Cards/Badges while in FEMA facilities, even to go to the restroom. A good rule of thumb at this JFO is that if you are passing by a Security Guard Post, you should be wearing your PIV Card/Badge. Remember, if you don’t have it with you, you may have left it unattended in your computer and that’s a serious breach of security.

• PIV Cards/Badges are required to be displayed above your waist. • Report lost/stolen PIV Card/Badges to a Security Manager immediately. • Avoid wearing them off-site or off-duty. • Keep them secured and separate from laptops. • Never allow anyone to use your PIV Card/Badge for any reason. • If you are escorting a visitor on FEMA property, you are responsible for them at all times and must keep

them in your sight and control at all times. 2. Personal Security

• Maintain Situational Awareness – Know Your Surroundings – Be Prepared! • Remove PIV Cards/Badges from view and do not wear FEMA attire in public. If you have to do so,

cover FEMA attire with an outer garment. • Pair up or stay in groups outside of facilities – Use a Buddy System. • Keep vehicles locked, keep property out of sight and park in safe, well-lit locations. • Keep hotel room secure (dead bolt locks, use peep holes, avoid 1st floor accommodations when

possible). • Avoid unfamiliar, high crime, or hazardous areas. • If You See Something – Say Something.

3. Personal Property • Keep work places secure. • Don’t leave personal property in work places. • Maintain control of handbags, backpacks, coats, etc. (all are subject to search on FEMA sites). • Hotel Security - valuables can be kept in room safes or at the front desk. • Report loss/theft of FEMA property to Security, APO, and Supervisor.

4. Social Networking • No pictures on FEMA sites or with FEMA attire or badges. Don’t publicize deployments. • FEMA computers are to be used for government business only. • Do not provide information over the net (address, phone number, SSN, DOB, etc). • Don’t share. Use privacy filters and delete inactive accounts (don’t abandon them).

5. Alcohol/Drugs

• Use or possession at/in FEMA facilities is prohibited. • Consuming in FEMA apparel is prohibited. • Marijuana is still illegal per Federal law regardless of local or state laws. • Can Not consume illegal drugs on or off-duty. • Drunk Driving – Do not drink and operate Government, Rental or any other vehicle after consuming

alcohol.

6. Weapons • No firearms, knives (3 inch or larger blade), edged weapons, clubs/striking devices,

explosives/incendiary materials, disabling chemicals (mace, pepper spray, etc), or hazardous chemicals/materials allowed on FEMA properties, including FEMA parking lots.

7. Local Concerns

• Avoid low income areas or high tourist areas. Both are considered high crime areas. • Avoid homeless and vagrants (under overpasses, highway ramps, intersections, etc.). • Be wary of credit card scams (scanners at ATMs, gas pumps, etc.).

8. Additional Comments

• Secure your laptop (Ctrl/Alt/Delete or remove your PIV card) every time you leave your duty station. • Trust your gut! Report things that don’t seem right. Make the proper people aware and error on the

side of caution. Better safe than sorry. • Take a look around before exiting or entering your vehicle. Look in back seat before getting in. Don’t sit

in vehicle and text. Keep doors locked and windows up, even when driving (reduces exposure and risk).

• Don’t keep FEMA equipment in vehicle trunk overnight. • Don’t answer door unless you know who you are dealing with. Call front desk to confirm hotel

personnel. Have deliveries made to front desk. Don’t give PII over phone. • Don’t resist robbery. FEMA and personal property are not worth injury or death. Be a good witness

though. Observe and record information. • Avoid provoking or responding to road rage. Please drive prudently and defensively and don’t get

provoked. Ignore it, let it go and proceed safely on your route. If necessary, drive to a safe location (police or fire station) and report the incident to authorities.

If there are ever any questions or concerns, please do not hesitate to contact any of the following: Brian J. Cox - Lead Security Manager and COR assigned to DR-4337-FL JFO 7th Floor, 6021 South Rio Grande Ave, Orlando, FL 32809 FEMA Cell Phone: 202-689-7842 FEMA E-Mail: brianj.cox@fema.dhs.gov Kenneth Reis - Security Manager assigned to DR-4337-FL SFFO, 12151 Pines Blvd., Pembroke Pines, FL 33026-4122 FEMA Cell Phone: 202-374-6659 FEMA E-Mail: kenneth.reis@fema.dhs.gov Elizabeth Ramos – Security Manager assigned to DR-4337-FL JFO 7th Floor, 6021 South Rio Grande Ave, Orlando, FL 32809 FEMA Cell Phone: 202-655-8741 FEMA E-Mail: elizabeth.ramos@fema.dhs.gov

All Hands DR-4337-FL: FEMA’s Mission is to help people before, during, and after a disaster. In order to help others, FEMA employees must remain physically healthy and mentally resilient. Over the past several weeks, we have been reminded of how fragile our wellbeing can be, and how important it is to take care of ourselves and our teammates. We never know when illnesses or accidents will occur. The majority of us are deployed to places that are distant from our loved ones and the ones who care most about us. To maintain top form, FEMA employees need to fill the void created by being distant from our loved ones, and this is why it’s imperative to utilize the “Buddy System” or “Battle Buddy’s,” to promote caring for one another. The following are some suggestions FEMA employees should follow to mitigate undesirable and unexpected events:

• Eat healthy food, including fresh fruits and vegetables, and maintain a balanced diet. • Get plenty of rest. Health professional recommend 8 hours of uninterrupted sleep each

night. • Practice moderation when consuming alcoholic beverages. • Check into DTS daily as required by FEMA. • Make sure your lodging and vehicle information is current in DTS. It’s a good idea to

put the state of your vehicle license plate into DTS since many rental cars have out of state registrations.

• Make sure that your family knows where you are staying and how to contact you. • If we are not feeling well – Let your supervisor know. (All supervisors must be an

advocate for their team members). • If an employee needs to go to the doctor, they should inform their supervisor. • Notify your supervisor and the safety office for any hospitalization if which you are

admitted. Some additional best practices are:

• Make sure you carry your health insurance cards with you. (and your driver’s license.) • A list of any medications and dosages should also be in your possession. • Make sure that your drug allergies are also listed on your mediation list. • Make sure that you have identified an Emergency Contact and how they can be reached. • When deployed and away from home it’s a good idea to have the contact information for

your supervisor readily available. Taking care of each other puts FEMA’s core values of compassion, fairness, integrity, and respect into action. Don Olsen

25

Submitting the Accident ReportThe FEMA driver must complete the SF91, “Motor Vehicle Accident Report” and attach supporting documentation.

Be sure to:

Sign and date block 71a and 71b.

Use a permanent (not temporary) home address and phone in “Section VIII – Extra Details”.

Have your supervisor fill out block 81a, 81b, 82a, 82b, and 82c.

Attach legible copies of the following:

Rental agreement º

Rental agency accident report º

Police report, if applicable º

Maintain a copy of all documents for your personal records.

If requested by FEMA’s Office of Chief Counsel, digital photos and/or a SF94, “Statement of Witness” may be required.

Provide the Disaster Safety Officer with a copy of the Accident Report and supporting documents.

The Safety Officer will fax and mail a hardcopy of these to the Office of Chief Counsel.

If you are contacted about the accident or payment, by anyone other than the rental company, notify:

FEMA Tort Claims DivisionOffice of Chief Counsel – General Law500 C Street, SWSuite 717Washington, DC 20472-3100202-646-4326202-646-7397

Vehicle Accident Reporting For a Government Vehicle

L 268 / October 2009

For additional information about the Disaster Safety Officer Cadre, or about occupational safety and health issues, contact your facility Safety Officer, your Disas-ter Safety Officer, or Headquarters Occupational Safety, Health and Environment at 202-646-421.

More information on FEMA and emergency preparedness and response issues can be found at

www.fema.gov.

1009_229 Vehicle Accident Brochure Hughes.indd 1 12/2/2009 11:27:05 AM26

Vehicle AccidentsMany FEMA disaster employees use rental vehicles on a daily basis to perform their work. These “Government vehicles” may be used only for the conduct of official agency business, which includes traveling between a temporary duty station and temporary residence and simi-lar places necessary for the sustenance, comfort, or health of the employee.

When a vehicle is used for official purposes, the government covers the employee for acci-dent liability and worker’s compensation. This policy covers GSA vehicles, rental vehicles, and personal vehicles while on officially sanctioned FEMA business.

Unauthorized use of a rental vehicle is consid-ered personal use and is not considered to be “official travel” or “official use of the vehicle.”

When an Accident Occurs…If you should get in a vehicle accident while on offi-cial government business, follow these procedures.

What You Should Do

Check for personal injuries to other parties and yourself and call for help if necessary.

Write down the other driver’s information to include:

Name AddressPhone numberInsurance companyPolicy numberDriver’s license numberThe state where the driver’s license was issued

Contact the following individuals:

The local police, if applicable º

The Disaster Safety Officer º

The Security Officer º

Your supervisor º

Notify the rental company and complete their accident report. Keep a copy to attach to your FEMA report.

A claims representative may contact you to review the accident report you submitted or to take a formal accident statement. Under the terms of the government agreement, you are required to cooperate.

What You Should NOT Do

Make any statement which admits guilt or fault to anyone.

Move the vehicles unless they are obstructing traffic flow.

Provide the other driver with your own personal insurance information.

Contacts at the Office of Chief Counsel

Provide the other driver with one of the following business contacts:

Jacqueline Nantier-HopewellClaims SpecialistOffice of Chief Counsel FEMA500 “C” St., SW Suite 717AWashington, DC 20472Phone: 202.646.7397Fax: 202.646.3958Email: Jacqueline.nantier@dhs.gov

Margaret RamosClaims SpecialistOffice of Chief CounselFEMA500 “C” St., SWSuite 717CWashington, DC 20472Phone: 202.646.4326Fax: 202.646.3958Email: Margaret.ramos@dhs.gov

1009_229 Vehicle Accident Brochure Hughes.indd 2 12/2/2009 11:27:12 AM27