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HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part 3 Monitor, Audit, Evaluate & Review of PPPGs HSE National PPPG Programme

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Page 1: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

HSE Quality Improvement Division Dr Steevens Hospital

Dublin D08 W2A8 May 2018

HSE National Framework for developing PPPGs

Part 3 Monitor, Audit, Evaluate & Review

of PPPGs

HSE National PPPG Programme

Page 2: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Learning Outcomes

To outline processes for the monitoring, audit, evaluation &

review of PPPGs in meeting NCEC standards

HSE National PPPG Programme

Page 3: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Why Monitor, Review and Audit?

Section 2 stage 6 &7 of the PPPG Framework requires that PPPG update of the PPPG must take place on a consistent, planned ongoing basis, as referenced on the revision date on the front page or cover of the PPPG. The revision date must be agreed by the PPPG Development Group.

HSE National PPPG Programme

Page 4: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Why Monitor/Review /Audit?

To show that our PPPGs are being implemented, that they are achieving the desired outcomes and that changes are being made to the PPPGs when necessary and in a timely manner

HSE National PPPG Programme

Page 5: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Ask a

Focused

Question

Integrate

Evidence

into Clinical/

Healthcare

Practice

Evaluate

Locate the

Evidence

Appraise

the

Evidence

1

2

3

4

5

The 5 Steps of EBP

HSE National PPPG Programme

Page 6: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Monitoring…

• …can be defined as a systematic process of gathering information and tracking over time. Monitoring provides a verification of progress towards achievement of objectives and goals (HIQA, 2012).

HSE National PPPG Programme

Page 7: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Principles of Monitoring

• Monitoring data should be:

– Simple

– Practical

– Quick

– Timely

– Easy and quick to analyse and understand

• Results of monitoring to be collated locally

• Non-compliance identified and addressed

HSE National PPPG Programme

Page 8: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

PPPG Requirement:

Resuscitation Trolley on each ward

to be checked every

morning by a staff nurse.

Example of Monitoring

HSE National PPPG Programme

Page 9: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Audit is…

•… a formal review that usually includes planning, identifying risk areas, assessing internal controls, sampling of data, testing of processes, validating information and formally communicating recommendations and corrective action measures to both management and the board/or appropriate governance structures.

HSE National PPPG Programme

Page 10: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Clinical Audit is…

… defined as a quality improvement process that seeks to improve outcomes through systematic review against explicit criteria and the implementation of change

(HIQA, 2012).

HSE National PPPG Programme

Page 11: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Audit Cycle

Quality and

Patient Safety Directorate 2013

HSE National PPPG Programme

Page 12: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Audit Tools

• Keep it simple – turn your key areas in the procedure into question format

• Use tools that are already available preferably validated tools

• Develop your own based on the standards you want to measure

• Test with colleagues • Pilot - small sample e.g. 5 cases

HSE National PPPG Programme

Page 13: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Audit Cycle

Quality and

Patient Safety Directorate 2013

HSE National PPPG Programme

Page 14: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Website links to Audit tools

The Practical Guide to Clinical Audit: http://www.hse.ie/eng/about/Who/qualityandpatientsafety/.

HSE Quality Assurance & Verification Division http://www.hse.ie/go/developmentsites/QAVD/

Health Improvement Scotland: Methodology toolkit http://www.healthcareimprovementscotland.org/about_us/what_we_do/knowledge_management/knowledge_management_resources/methodology_toolkit.aspx

HSE National PPPG Programme

Page 15: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Sources of Data

• Most frequently used and valuable source of data – patient/client records

• Patient Indexes or Registers • Drug Records • Reports – Post-Mortem Reports,

Radiology/Laboratory Reports, Incident Reports, Infection Control Reports

• Departmental Logs or lists • Databases e.g. Patient administration

system, HIPE • Observation • Staff • Family • Patients/Clients

HSE National PPPG Programme

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Data Analysis

• Computer packages e.g. Excel, other data analysis packages

• Seek advice • Have a second person check

your results to ensure accuracy • Review the preliminary findings • Analyse the cases of

unacceptable care and identify the problems and the causes of the problems

• Agree and implement your quality improvement action plan.

HSE National PPPG Programme

Page 17: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Evaluation

Evaluation is defined as a formal process to determine the extent to which the planned or desired outcomes of an intervention are achieved (HIQA, 2012)

HSE National PPPG Programme

Page 18: HSE National Framework for developing PPPGs Part …...HSE Quality Improvement Division Dr Steevens Hospital Dublin D08 W2A8 May 2018 HSE National Framework for developing PPPGs Part

Reviewing of PPPGs

PPPGs should be reviewed at least every three years, unless the need to update is identified sooner by: • Audit • Evaluation • Serious incident • Organisational structure change • Scope of practice change • Advances in technology • Significant changes in evidence or

legislation/EU regulation etc.

Details of reviewing should be recorded

HSE National PPPG Programme

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Who should review a PPPG

Reviewing may be carried out by: •The person(s)/team who were responsible for writing the PPPG •Person(s) mandated by the relevant head of service/management team •Reviewing of PPPGs may become part of the multidisciplinary team meeting schedule

HSE National PPPG Programme

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Recap

• Part 1: Overview of the PPPG Framework (HSE, 2016)

• Part 2: Locating the Evidence, Appraising the Evidence, EBP

• Part 3: Monitor, Audit, Evaluation and Review of PPPGs

HSE National PPPG Programme

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HSE National PPPG Programme