hrm - lecture 1 - training & development
TRANSCRIPT
-
8/7/2019 HRM - Lecture 1 - Training & Development
1/38
2/3/2011 HRM/SIMSREE/Sem2 1
HRM
Lecture1- Training and Development
-
8/7/2019 HRM - Lecture 1 - Training & Development
2/38
2/3/2011 HRM/SIMSREE/Sem2 2
AGENDA FOR TODAY
What is trainingBusiness strategy and training
Model of training in an organisation- what itinvolvesNeeds analysisModel of Training designHow to design to facilitate learningCases and exercises
-
8/7/2019 HRM - Lecture 1 - Training & Development
3/38
2/3/2011 HRM/SIMSREE/Sem2 3
What is training?
Training refers to a planned effort by acompany to facilitate employees learning of
job-related competencies.The goal of training is for employees to
master the knowledge, skill, and behaviorsemphasized in training programs, andapply them to their day-to-day activities
-
8/7/2019 HRM - Lecture 1 - Training & Development
4/38
2/3/2011 HRM/SIMSREE/Sem2 4
What is a Business Strategy?
A plan that integrates the companys goals, policies,and actions.The strategy influences how the company uses:
physical capital (plants, technology, and equipment) financial capital (assets and cash reserves) human capital (employees)The business strategy helps direct the companysactivities to reach specific goals.
-
8/7/2019 HRM - Lecture 1 - Training & Development
5/38
2/3/2011 HRM/SIMSREE/Sem2 5
Decisions a Company Must Make about How toCompete to Reach Its Goals
Where to compete? In what markets will we compete?How to compete? On what outcome or differentiating characteristic will we
compete? Cost? Quality? Reliability? Delivery? Innovativeness?With what will we compete? What resources will allow us to beat the competition? How will we acquire, develop, and deploy those resources
to compete?
-
8/7/2019 HRM - Lecture 1 - Training & Development
6/38
2/3/2011 HRM/SIMSREE/Sem2 6
Strategy impacts training with a strong influence ondetermining:
The amount of training devoted to current orfuture job skills.The extent to which training is customized for
the particular needs of an employee or developedbased on the needs of a team, unit, or division.Whether training is restricted to specific groups
of employees or open to all employees.
-
8/7/2019 HRM - Lecture 1 - Training & Development
7/38
2/3/2011 HRM/SIMSREE/Sem2 7
Strategy impact on training (continued)
Whether training is: planned and systematically administered, or provided only when problems occur, or spontaneously as a reaction to what
competitors are doingThe importance placed on training compared to
other human resource management practices suchas selection and compensation.
-
8/7/2019 HRM - Lecture 1 - Training & Development
8/38
2/3/2011 HRM/SIMSREE/Sem2 8
Implications of Business Strategy for Training
S trategy Emphasis How Achieved Key Issues Training Implications
Concentration Increase marketshareReduce operatingcosts Create market
niche
Improve quality Improve
productivity Customize
products
S kill currency Developmentof existingwork force
Team buildingCross-trainingS pecialized programs Interpersonal skill trainingOn-the-job training
Internal Growth
MarketdevelopmentProductdevelopmentInnovationJoint ventures
Add distributionchannels Expand global markets Create new
products Joint ownership
Create new jobs Create new tasks Innovation
S upport high-quality product valueCultural trainingConflict negotiationskills Manager training infeedback andcommunicationTechnical competencein jobs
-
8/7/2019 HRM - Lecture 1 - Training & Development
9/38
2/3/2011 HRM/SIMSREE/Sem2 9
Based on company policy, training could beeither in-house, or experts could be broughtin to trainWe could have training that is reactive, or
training that is proactive
-
8/7/2019 HRM - Lecture 1 - Training & Development
10/38
2/3/2011 HRM/SIMSREE/Sem2 10
Training Design Process
Conducting Needs Assessment
EnsuringEmployees
Readiness for Training
Creating a LearningEnvironment
Ensuring Transfer of Training
Developing anEvaluation Plan
Select TrainingMethod
Monitor andEvaluate theProgram
-
8/7/2019 HRM - Lecture 1 - Training & Development
11/38
2/3/2011 HRM/SIMSREE/Sem2 11
Needs Assessment
Refers to the process used to determine iftraining is necessary.
It is the first step in the instructional designprocess: If it is poorly conducted, training will not
achieve the outcomes or financial benefitsthe company expects.
-
8/7/2019 HRM - Lecture 1 - Training & Development
12/38
2/3/2011 HRM/SIMSREE/Sem2 12
Needs Analysis Model
Trigger Actual OrganisationalPerformance (AOP)